Cronologia delle interruzioni di Clearwater Analytics

1. 14 ottobre 2026 alle ore 22:33 UTCresolved

   Tra 21:55 e 22:21 UTC il 14 ottobre 2026, alcuni utenti non sono stati in grado di accedere al sito Clearwater Reporting perché l'opzione non è apparso nella loro barra degli strumenti di navigazione. I nostri ingegneri hanno identificato e risolto il problema, e l'accesso è stato ripristinato. Gli utenti che avevano il sito di Reporting aperto prima dell'inizio del problema non erano interessati. Ci scusiamo per qualsiasi inconveniente. Se continui a provare problemi, contatta i servizi client.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 27 agosto 2026 alle ore 16:12 UTCresolved

   Tra 10:16 e 10:42 UTC il 27 agosto 2026, gli utenti hanno sperimentato ritardi intermittenti e timeout quando si accede al portale Clearwater Reporting. Il problema è stato causato da un incidente al nostro provider di autenticazione di terze parti. Gli utenti che erano già connessi non erano interessati. Il problema è stato risolto, e la funzionalità di login è confermato di essere operativo normalmente. Ci scusiamo per qualsiasi inconveniente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 1 giugno 2026 alle ore 23:00 UTCinvestigating

   The Clearwater Analytics Reporting website is currently experiencing a partial disruption. Some users may encounter degraded performance or intermittent unavailability. Our engineering team is actively investigating the issue. We will provide an update as soon as additional information is available. We apologize for the inconvenience and appreciate your patience.

2. 1 giugno 2026 alle ore 23:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 giugno 2026 alle ore 23:52 UTCmonitoring

   Our engineering team has deployed a fix for the partial disruption affecting the Reporting website. We are actively monitoring the environment to confirm full service restoration.

4. 2 giugno 2026 alle ore 00:05 UTCresolved

   The partial disruption affecting the Reporting website has been fully resolved. All services are operating normally.

1. 5 marzo 2026 alle ore 10:12 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers are actively addressing the issue.

2. 5 marzo 2026 alle ore 10:13 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 marzo 2026 alle ore 10:16 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 5 marzo 2026 alle ore 10:27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

5. 5 marzo 2026 alle ore 10:28 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 5 marzo 2026 alle ore 10:42 UTCresolved

   The Clearwater Analytics website is operational.

1. 22 febbraio 2026 alle ore 16:29 UTCinvestigating

   The Clearwater Analytics website is facing intermittent issues. Engineers are investigating the issue.

2. 22 febbraio 2026 alle ore 16:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 22 febbraio 2026 alle ore 16:47 UTCidentified

   Engineers have traced the cause of the issue to a third-party provider. We are working with the third-party provider to resolve the issue as soon as possible.

4. 22 febbraio 2026 alle ore 17:12 UTCidentified

   We are continuing to work with the third-party vendor to resolve this issue.

5. 22 febbraio 2026 alle ore 17:43 UTCidentified

   We are continuing to work on a fix for this issue.

6. 22 febbraio 2026 alle ore 18:35 UTCidentified

   We are working with the third-party provider to resolve the issue as soon as possible.

7. 22 febbraio 2026 alle ore 18:47 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

8. 22 febbraio 2026 alle ore 18:57 UTCresolved

   The Clearwater Analytics website is operational.

1. 19 febbraio 2026 alle ore 21:59 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 febbraio 2026 alle ore 22:04 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 19 febbraio 2026 alle ore 22:09 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 19 febbraio 2026 alle ore 22:10 UTCresolved

   The Clearwater Analytics website is operational.

1. 17 febbraio 2026 alle ore 15:40 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 17 febbraio 2026 alle ore 15:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 febbraio 2026 alle ore 15:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 febbraio 2026 alle ore 15:41 UTCresolved

   This incident has been resolved.

1. 18 novembre 2025 alle ore 13:10 UTCinvestigating

   We are currently experiencing service disruptions due to errors originating from a third-party provider. This issue may result in intermittent failures while interacting with the website. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

2. 18 novembre 2025 alle ore 13:18 UTCidentified

   We have identified the cause of the outage - it is due to errors originating from a third-party provider. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

3. 18 novembre 2025 alle ore 15:05 UTCmonitoring

   A fix has been implemented by the vendor, and we are actively monitoring to ensure all services remain stable and fully operational.

4. 18 novembre 2025 alle ore 15:33 UTCresolved

   The Clearwater Analytics website is operational.

1. 6 ottobre 2025 alle ore 16:35 UTCinvestigating

   The Clearwater Analytics website is unexpectedly slow. Engineers have been dispatched to urgently address the issue.

2. 6 ottobre 2025 alle ore 16:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 ottobre 2025 alle ore 16:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 ottobre 2025 alle ore 17:55 UTCresolved

   This incident has been resolved.

1. 19 settembre 2025 alle ore 19:56 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 settembre 2025 alle ore 20:11 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 settembre 2025 alle ore 20:11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 19 settembre 2025 alle ore 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 settembre 2025 alle ore 20:12 UTCresolved

   This incident has been resolved.

1. 13 agosto 2025 alle ore 20:34 UTCresolved

   The Clearwater Analytics website experienced login issues from 7:36 PM to 8:01 PM UTC. The team has identified the root cause and successfully resolved the issue. The website is now fully operational.

1. 20 giugno 2025 alle ore 20:07 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:15 that caused service Interruption for Analytics Website. Our team is currently investigating the issue.

2. 20 giugno 2025 alle ore 20:07 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 20 giugno 2025 alle ore 20:08 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 20 giugno 2025 alle ore 20:08 UTCresolved

   The Clearwater Analytics website is operational.

1. 18 giugno 2025 alle ore 15:12 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:21 UTC that may delay client deliverables. Our team has identified the problem and is actively working on resolving the issue.

2. 18 giugno 2025 alle ore 15:15 UTCidentified

   Engineers have identified the cause of the issue. They are working on a solution now.

3. 18 giugno 2025 alle ore 16:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 18 giugno 2025 alle ore 16:43 UTCresolved

   The Clearwater Analytics internal affected systems are fully operational.

1. 28 marzo 2025 alle ore 21:11 UTCinvestigating

   The Prism Reporting and Prism Statements products are experiencing unexpected degraded performance. Engineers have been dispatched to urgently address the issue.

2. 28 marzo 2025 alle ore 21:11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 28 marzo 2025 alle ore 21:12 UTCmonitoring

   The Prism Reporting and Prism Statements products are operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 28 marzo 2025 alle ore 21:13 UTCresolved

   The Prism Reporting and Prism Statements products are operational.

1. 14 gennaio 2025 alle ore 19:24 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 14 gennaio 2025 alle ore 19:24 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 14 gennaio 2025 alle ore 19:24 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 14 gennaio 2025 alle ore 19:24 UTCresolved

   The Clearwater Analytics website is operational.

1. 14 gennaio 2025 alle ore 19:27 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 14 gennaio 2025 alle ore 19:27 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 14 gennaio 2025 alle ore 19:27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 14 gennaio 2025 alle ore 19:28 UTCresolved

   The Clearwater Analytics website is operational.

1. 6 gennaio 2025 alle ore 18:52 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 6 gennaio 2025 alle ore 18:52 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 6 gennaio 2025 alle ore 18:52 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 6 gennaio 2025 alle ore 18:53 UTCresolved

   The Clearwater Analytics website is operational.

1. 27 novembre 2024 alle ore 17:21 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable for a portion of our users. Engineers have been dispatched to urgently address the issue.

2. 27 novembre 2024 alle ore 17:21 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 27 novembre 2024 alle ore 17:21 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 27 novembre 2024 alle ore 17:21 UTCresolved

   The Clearwater Analytics website is operational.

1. 27 novembre 2024 alle ore 17:14 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 27 novembre 2024 alle ore 17:14 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 27 novembre 2024 alle ore 17:14 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 27 novembre 2024 alle ore 17:16 UTCresolved

   The Clearwater Analytics website is operational.

1. 19 luglio 2024 alle ore 05:04 UTCinvestigating

   The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 luglio 2024 alle ore 06:19 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 19 luglio 2024 alle ore 13:48 UTCmonitoring

   The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 19 luglio 2024 alle ore 14:02 UTCresolved

   The Clearwater website is operational.