Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Cronologia delle interruzioni di Cloudapp

    50 Cloudapp incidents · giugno 2017 — official updates, affected components, duration and resolution details.

    Torna allo stato attuale

    Increased error rates with workflow automations

    Inizio 20 ottobre 2025 alle ore 16:16 UTC · 8h 39m

    Pending
    Componenti interessati
    Website
    1. 20 ottobre 2025 alle ore 16:16 UTCinvestigating

      We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

    2. 20 ottobre 2025 alle ore 16:17 UTCmonitoring

      Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

    3. 20 ottobre 2025 alle ore 19:02 UTCmonitoring

      We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

    4. 21 ottobre 2025 alle ore 00:55 UTCresolved

      This incident has been resolved.

    Marketing Websites (Zight & GetCloudApp.com) Unavailable

    Inizio 2 maggio 2023 alle ore 20:15 UTC · 3h 57m

    OutageIncidente critico
    Componenti interessati
    WebsiteViewerAPI
    1. 2 maggio 2023 alle ore 21:03 UTCmonitoring

      An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

    2. 3 maggio 2023 alle ore 01:12 UTCresolved

      Resolved and now experiencing peak performance

    Degraded performance

    Inizio 24 aprile 2023 alle ore 15:00 UTC · 0m

    IssuesIncidente minore
    1. 24 aprile 2023 alle ore 16:49 UTCresolved

      This incident has been resolved.

    Degraded performance

    Inizio 8 novembre 2022 alle ore 15:00 UTC · 1h 28m

    IssuesIncidente minore
    Componenti interessati
    ViewerAPI
    1. 8 novembre 2022 alle ore 16:22 UTCmonitoring

      We have an ongoing incident on the 3rd party system. We are monitoring the situation.

    2. 8 novembre 2022 alle ore 16:28 UTCresolved

      This incident has been resolved.

    cl.ly domain interruption

    Inizio 17 maggio 2022 alle ore 14:17 UTC · 0m

    IssuesIncidente minore
    Componenti interessati
    Viewer
    1. 17 maggio 2022 alle ore 14:17 UTCresolved

      The SSL certificate for the domain cl.ly had a successful but delayed renewal. The domain should now be fully accessible. This may have affected a small subset of customers.

    Custom domain misconfiguration

    Inizio 26 aprile 2022 alle ore 14:00 UTC · 0m

    Pending
    1. 26 aprile 2022 alle ore 15:11 UTCresolved

      A misconfiguration set for custom domain accounts caused specific accounts to be inaccessible due to a gateway timeout

    API Degredation

    Inizio 31 marzo 2022 alle ore 19:30 UTC · 0m

    Pending
    1. 11 aprile 2022 alle ore 15:34 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    API Degredation

    Inizio 1 marzo 2022 alle ore 08:00 UTC · 30d 23h

    Pending
    1. 11 aprile 2022 alle ore 15:39 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    There may be residual issues with CloudApp after our infrastructure provider, AWS, has had issues today.

    Inizio 7 dicembre 2021 alle ore 18:18 UTC · 9h 30m

    Pending
    Componenti interessati
    WebsiteViewerAPI
    1. 7 dicembre 2021 alle ore 18:18 UTCmonitoring

      We are monitoring the platform.

    2. 8 dicembre 2021 alle ore 03:48 UTCresolved

      This incident has been resolved.

    Our hosting provider, AWS, is currently down/unavailable

    Inizio 7 dicembre 2021 alle ore 16:10 UTC · 2h 7m

    OutageIncidente critico
    Componenti interessati
    WebsiteViewerAPI
    1. 7 dicembre 2021 alle ore 16:10 UTCmonitoring

      We are monitoring the situation and expect that it will be available and resolved again very quickly.

    2. 7 dicembre 2021 alle ore 16:10 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 7 dicembre 2021 alle ore 18:17 UTCresolved

      This incident has been resolved and AWS infrastructure is now back & operational.

    We are experiencing elevated error rates

    Inizio 9 agosto 2021 alle ore 15:17 UTC · 2h 38m

    Pending
    Componenti interessati
    WebsiteViewerAPI
    1. 9 agosto 2021 alle ore 15:17 UTCidentified

      We are currently investigating the issue

    2. 9 agosto 2021 alle ore 17:55 UTCresolved

      This incident has been resolved.

    Slow loading in viewer and website

    Inizio 20 aprile 2021 alle ore 15:23 UTC · 54m

    OutageIncidente maggiore
    Componenti interessati
    WebsiteViewer
    1. 20 aprile 2021 alle ore 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20 aprile 2021 alle ore 16:16 UTCresolved

      This incident has been resolved.

    Experiencing downtime

    Inizio 22 febbraio 2021 alle ore 18:58 UTC · 6m

    OutageIncidente critico
    Componenti interessati
    API
    1. 22 febbraio 2021 alle ore 18:58 UTCinvestigating

      We are currently investigating this issue.

    2. 22 febbraio 2021 alle ore 19:05 UTCresolved

      This incident has been resolved.

    Viewer outage

    Inizio 19 febbraio 2021 alle ore 16:55 UTC · 30m

    Pending
    Componenti interessati
    Viewer
    1. 19 febbraio 2021 alle ore 16:55 UTCinvestigating

      We are currently investigating this issue.

    2. 19 febbraio 2021 alle ore 17:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 febbraio 2021 alle ore 17:25 UTCresolved

      This incident has been resolved.

    Upload performance issue.

    Inizio 6 gennaio 2021 alle ore 17:40 UTC · 4h 30m

    OutageIncidente maggiore
    Componenti interessati
    API
    1. 6 gennaio 2021 alle ore 17:40 UTCinvestigating

      We are currently investigating this issue.

    2. 6 gennaio 2021 alle ore 22:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 gennaio 2021 alle ore 22:09 UTCresolved

      This incident has been resolved.

    Google Authentication Down

    Inizio 15 luglio 2020 alle ore 19:03 UTC · 1h 21m

    OutageIncidente maggiore
    Componenti interessati
    Website
    1. 15 luglio 2020 alle ore 19:03 UTCinvestigating

      We are currently investigating an issue with Google authetication. It is partially affecting users and redirecting them to a error page.

    2. 15 luglio 2020 alle ore 20:24 UTCresolved

      We diagnosed and pulled back an update to the website and now it's working!

    Web Viewer & Upload

    Inizio 12 giugno 2020 alle ore 16:50 UTC · 34m

    OutageIncidente maggiore
    Componenti interessati
    Viewer
    1. 12 giugno 2020 alle ore 16:50 UTCinvestigating

      We are experiencing some temporary issues with upload and web viewer.

    2. 12 giugno 2020 alle ore 16:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 giugno 2020 alle ore 17:14 UTCmonitoring

      The situation was caused by an acting out deploy. We've taken back that deploy and monitoring the situation.

    4. 12 giugno 2020 alle ore 17:24 UTCresolved

      We have seen that viewer & upload are fully operational now.

    Google Sign-in

    Inizio 19 maggio 2020 alle ore 18:39 UTC · 48m

    OutageIncidente maggiore
    Componenti interessati
    Website
    1. 19 maggio 2020 alle ore 18:39 UTCinvestigating

      We are currently investigating an issue with Google sign-in. Currently, it is not logging in and redirecting to the login page.

    2. 19 maggio 2020 alle ore 18:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 maggio 2020 alle ore 19:27 UTCresolved

      We've identified the issue, and sent a fix. :)

    Elevated API Errors

    Inizio 27 marzo 2020 alle ore 16:00 UTC · 9m

    IssuesIncidente minore
    1. 27 marzo 2020 alle ore 16:00 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 27 marzo 2020 alle ore 16:10 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    Inizio 24 marzo 2020 alle ore 15:59 UTC · 1m

    Pending
    Componenti interessati
    WebsiteViewerAPI
    1. 24 marzo 2020 alle ore 15:59 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 24 marzo 2020 alle ore 16:00 UTCresolved

      Resolved and now experiencing peak performance