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    Cronologia delle interruzioni di Cloudbees

    49 Cloudbees incidents · ottobre 2019 — official updates, affected components, duration and resolution details.

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    Unificare i flussi di lavoro non attivando

    Inizio 20 ottobre 2026 alle ore 05:23 UTC · 1h 39m

    IssuesIncidente minore
    Componenti interessati
    Workflow ExecutionCloudBees Unify
    1. 20 ottobre 2026 alle ore 05:23 UTCinvestigating

      Abbiamo osservato un problema in unificare dove i flussi di lavoro non sono in grado di innescare. Stiamo indagando sul problema.

    2. 20 ottobre 2026 alle ore 05:25 UTCinvestigating

      Stiamo continuando a indagare su questo problema.

    3. 20 ottobre 2026 alle ore 06:15 UTCmonitoring

      Una soluzione è stata implementata e stiamo monitorando i risultati.

    4. 20 ottobre 2026 alle ore 07:02 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Resoconto storico Audit

    Inizio 24 luglio 2026 alle ore 21:15 UTC · In corso

    IssuesIncidente minore
    1. 24 luglio 2026 alle ore 21:15 UTCinvestigating

      Stiamo indagando su un'anomalia nella storia dell'audit. La funzione potrebbe non essere disponibile in questo momento.

    2. 24 luglio 2026 alle ore 21:18 UTCinvestigating

      Stiamo continuando a indagare su questo problema.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    CloudBees Unify non è accessibile

    Inizio 23 giugno 2026 alle ore 07:17 UTC · 1h 39m

    Pending
    Componenti interessati
    CloudBees Unify
    1. 23 giugno 2026 alle ore 07:17 UTCinvestigating

      https://cloudbees.io non è accessibile

    2. 23 giugno 2026 alle ore 08:55 UTCinvestigating

      Stiamo continuando a indagare su questo problema.

    3. 23 giugno 2026 alle ore 08:56 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Unify AI assistant unavailable.

    Inizio 8 maggio 2026 alle ore 10:57 UTC · 7m

    Pending
    Componenti interessati
    CloudBees Unify
    1. 8 maggio 2026 alle ore 10:57 UTCinvestigating

      We are currently investigating the issue of Unify AI assistant unavailable to the customers.

    2. 8 maggio 2026 alle ore 11:04 UTCresolved

      The incident has been fixed and the Unify AI assistant available to the customers.

    Cloud Provider issues affecting our services

    Inizio 20 ottobre 2025 alle ore 10:19 UTC · 33m

    Pending
    Componenti interessati
    Workflow ExecutionCloudBees Unify
    1. 20 ottobre 2025 alle ore 10:19 UTCmonitoring

      Some components might experience slowness due to issue with upstream Cloud Provider. We are working on mitigations

    2. 20 ottobre 2025 alle ore 10:52 UTCresolved

      This incident has been resolved.

    Customer(s) could not login to the https://app.rollout.io/cloudbees/login

    Inizio 5 ottobre 2025 alle ore 08:30 UTC · 0m

    IssuesIncidente minore
    1. 15 ottobre 2025 alle ore 18:26 UTCresolved

      Customer(s) could not login to the https://app.rollout.io/cloudbees/login due to an FM outage

    CloudBees Feature Management analytics

    Inizio 26 settembre 2024 alle ore 16:30 UTC · 0m

    Pending
    1. 26 settembre 2024 alle ore 19:17 UTCresolved

      We're experiencing an elevated level of API errors related to the timescale database outage. https://status.timescale.com/

    Platform services down

    Inizio 16 luglio 2024 alle ore 02:35 UTC · 10m

    OutageIncidente maggiore
    Componenti interessati
    CloudBees Unify
    1. 16 luglio 2024 alle ore 02:35 UTCinvestigating

      We are currently investigating an issue in delivering services on the CloudBees platform

    2. 16 luglio 2024 alle ore 02:45 UTCresolved

      Incident has been migrated to cloudbeesstatus.io status site - https://www.cloudbeesstatus.io/

    Issues with authentication

    Inizio 7 giugno 2023 alle ore 14:18 UTC · 1h 52m

    OutageIncidente maggiore
    Componenti interessati
    Authentication
    1. 7 giugno 2023 alle ore 14:18 UTCinvestigating

      We are receiving errors affecting logins. We are currently investigating with our provider.

    2. 7 giugno 2023 alle ore 14:32 UTCinvestigating

      We have identified the root cause of the issue and working towards a fix. Logins are currently working.

    3. 7 giugno 2023 alle ore 15:49 UTCinvestigating

      We are continuing to investigate this issue.

    4. 7 giugno 2023 alle ore 15:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 7 giugno 2023 alle ore 16:11 UTCresolved

      We have verified our fix is working.

    Can't log in to the CloudBees Feature Management web interface.

    Inizio 7 giugno 2023 alle ore 14:16 UTC · 28m

    Pending
    1. 7 giugno 2023 alle ore 14:16 UTCinvestigating

      We are aware that there are issues logging in to the CloudBees Feature Management web interface. We are investigating.

    2. 7 giugno 2023 alle ore 14:34 UTCinvestigating

      Logins to the web interface are working again. We are continuing to investigate.

    3. 7 giugno 2023 alle ore 14:44 UTCresolved

      A configuration setting caused specific traffic to be rejected by our firewall, causing issues with authentication. The problem has been corrected and the incident is now resolved.

    Authentication latency and timeouts

    Inizio 13 marzo 2023 alle ore 16:10 UTC · 42m

    OutageIncidente maggiore
    Componenti interessati
    Auth0 Authentication APIAuthenticationAuth0 Authentication APIAuth0 Authentication API
    1. 13 marzo 2023 alle ore 16:10 UTCinvestigating

      We are seeing extreme latency and timeouts on our authentication service that is causing login failures. We are currently investigating this with our provider.

    2. 13 marzo 2023 alle ore 16:45 UTCmonitoring

      Our provider has implemented a fix and we are monitoring.

    3. 13 marzo 2023 alle ore 16:52 UTCresolved

      This incident has been resolved.

    Problem updating configurations

    Inizio 3 dicembre 2022 alle ore 04:30 UTC · 0m

    Pending
    1. 3 dicembre 2022 alle ore 04:59 UTCresolved

      Earlier today, for a few hours, we experienced an infrastructure problem which effected flag updates This problem is now fixed, and all flags should be updated with the latest configurations

    Unable to login to CloudBees Feature Management

    Inizio 17 novembre 2022 alle ore 09:20 UTC · 5h 23m

    OutageIncidente critico
    1. 17 novembre 2022 alle ore 09:20 UTCinvestigating

      We are aware of a problem logging into CloudBees Feature Management and are investigating the cause. Flag use by SDK and delivery of your targeting is unaffected.

    2. 17 novembre 2022 alle ore 09:24 UTCinvestigating

      The CloudBees Feature Management API is operating normally. Whilst the web interface is unavailable, you can continue to make updates to Flags using the API: https://docs.cloudbees.com/docs/cloudbees-feature-management-rest-api/latest/introduction

    3. 17 novembre 2022 alle ore 09:59 UTCinvestigating

      On further investigation, some API requests are failing. We are continuing to investigate the cause and identify a solution!

    4. 17 novembre 2022 alle ore 10:34 UTCidentified

      We have identified some connectivity (DNS) errors in our infrastructure and are working on a fix for this.

    5. 17 novembre 2022 alle ore 11:28 UTCmonitoring

      We have found the cause of the connectivity problems and applied a fix. The web interface and API are fully functional again and we will continue to monitor.

    6. 17 novembre 2022 alle ore 14:43 UTCresolved

      This incident has been resolved.

    Failures on User Login

    Inizio 11 novembre 2022 alle ore 13:48 UTC · 1h 4m

    OutageIncidente maggiore
    Componenti interessati
    Zendeskapp.cloudbees.com
    1. 11 novembre 2022 alle ore 13:48 UTCinvestigating

      We have noticed sporadic failures in user login to our website app.cloudbees.com and Zendesk. Other apps such as app.rollout.io do not seem affected, but we're determining the extent of this issue.

    2. 11 novembre 2022 alle ore 13:53 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 novembre 2022 alle ore 14:39 UTCmonitoring

      We have identified the source of the issue and resolved it. User login is back to stable behavior, and currently monitoring before closing the incident.

    4. 11 novembre 2022 alle ore 14:52 UTCresolved

      All systems healthy again, and this incident is now resolved.

    CloudBees Feature Management

    Inizio 9 settembre 2022 alle ore 15:47 UTC · 3h 42m

    OutageIncidente maggiore
    1. 9 settembre 2022 alle ore 15:47 UTCinvestigating

      CloudBees Feature Management functionality is degraded due to an AWS outage. Affected are: - Delivery of flags configuration updates - GitHub Configuration-as-Code - Subscription management We, and Amazon are investigating.

    2. 9 settembre 2022 alle ore 16:06 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 settembre 2022 alle ore 19:29 UTCresolved

      This incident has been resolved.

    Email-verification page having issues with re-send email button

    Inizio 20 luglio 2022 alle ore 16:54 UTC · 2h 25m

    IssuesIncidente minore
    Componenti interessati
    Authentication
    1. 20 luglio 2022 alle ore 16:54 UTCinvestigating

      We've found out that re-sending the email via the button in email-verify page is continuously throwing an error, impacting new users signing up who click it. We've identified the root cause and rolling out a fix.

    2. 20 luglio 2022 alle ore 19:19 UTCresolved

      Fix for the root cause has been rolled out to production. Email verification is working for all users again.

    Cloudflare Service Issues

    Inizio 21 giugno 2022 alle ore 06:59 UTC · 26m

    Pending
    Componenti interessati
    Auth0 Authentication APIAuthenticationAuth0 Authentication APIAuth0 Authentication API
    1. 21 giugno 2022 alle ore 06:59 UTCinvestigating

      Cloudflare is investigating wide-spread issues with their services and/or network. Users may experience errors or timeouts reaching Cloudflare’s network or services.

    2. 21 giugno 2022 alle ore 07:01 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 giugno 2022 alle ore 07:22 UTCmonitoring

      A fix has been implemented and CloudFlare is monitoring the results.

    4. 21 giugno 2022 alle ore 07:25 UTCresolved

      This incident has been resolved.

    CloudBees Feature Management Dashboard is not loading

    Inizio 25 maggio 2022 alle ore 15:04 UTC · 26m

    OutageIncidente maggiore
    1. 25 maggio 2022 alle ore 15:04 UTCinvestigating

      We are currently investigating this issue.

    2. 25 maggio 2022 alle ore 15:14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 maggio 2022 alle ore 15:30 UTCresolved

      This incident has been resolved.

    Flag impression metrics/analytics may stop counting for a brief time period

    Inizio 19 maggio 2022 alle ore 15:07 UTC · 41m

    IssuesIncidente minore
    1. 19 maggio 2022 alle ore 15:07 UTCinvestigating

      We are in the process of running a short production infrastructure test that may result in flag impression metrics/analytics not updating for a short time period. We do not expect this to last for more than 15 to 30 minutes. During this time all other services will function as normal. We apologize in advance for any inconvenience caused.

    2. 19 maggio 2022 alle ore 15:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 maggio 2022 alle ore 15:48 UTCresolved

      This incident has been resolved.

    Feature flag configurations not propagating to SDK clients

    Inizio 11 aprile 2022 alle ore 14:15 UTC · 51m

    Pending
    1. 11 aprile 2022 alle ore 14:15 UTCidentified

      New feature flag configuration changes are not being propagated to SDK clients.

    2. 11 aprile 2022 alle ore 14:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 aprile 2022 alle ore 15:06 UTCresolved

      This incident has been resolved.