Cronologia delle interruzioni di Clover

1. 21 ottobre 2026 alle ore 01:54 UTCinvestigating

   Si prega di essere consapevoli che Clover sta vivendo un problema che colpisce i prodotti Ecommerce, compresi i plug-in del carrello della spesa, l'ordinazione online, il terminale virtuale e le applicazioni di Ecommerce di terze parti. Il team di Clover Engineering sta attualmente lavorando per risolvere questo problema. Apprezziamo la vostra pazienza.

2. 21 ottobre 2026 alle ore 03:38 UTCidentified

   Il problema è stato identificato e si sta attuando una correzione.

3. 21 ottobre 2026 alle ore 04:40 UTCresolved

   Il problema è stato risolto, e tutti i sistemi Clover stanno lavorando come previsto. Se avete bisogno di ulteriore assistenza, si prega di contattare il supporto Clover al 1-877-273-8191. Grazie ancora per la vostra pazienza mentre abbiamo lavorato attraverso questo problema.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 8 ottobre 2026 alle ore 20:05 UTCinvestigating

   Stiamo attualmente indagando su un problema che riguarda le nostre app di coinvolgimento dei clienti. I commercianti e i clienti affetti possono notare che le caratteristiche delle applicazioni, inclusi premi, promozioni e feedback, sono mancanti dai dashboard dei dispositivi. Inoltre, i rimborsi di ricompensa per i conti prepagati e postpagati sono attualmente interrotti. Il nostro team di ingegneri sta lavorando attivamente per identificare la causa principale e ripristinare la piena funzionalità. Ci scusiamo per qualsiasi inconveniente e forniremo un altro aggiornamento non appena ulteriori informazioni diventano disponibili.

2. 8 ottobre 2026 alle ore 21:15 UTCinvestigating

   I nostri team di ingegneria stanno continuando a indagare attivamente il problema che riguarda le app di coinvolgimento dei clienti (compense, promozioni e feedback), così come redenzioni prepagate / postpagate. Stiamo isolando attivamente la causa principale e lavorando verso una risoluzione. Ci scusiamo per qualsiasi inconveniente e forniremo un altro aggiornamento non appena ulteriori informazioni diventano disponibili.

3. 8 ottobre 2026 alle ore 21:26 UTCresolved

   Il problema è stato risolto, e tutti i sistemi Clover stanno lavorando come previsto. Se avete bisogno di ulteriore assistenza, si prega di contattare il supporto Clover al 1-877-273-8191. Grazie ancora per la vostra pazienza mentre abbiamo lavorato attraverso questo problema.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 22 settembre 2026 alle ore 18:01 UTCinvestigating

   Stiamo attualmente indagando su un problema in cui un piccolo sottoinsieme di commercianti utilizzando il browser Safari non è in grado di accedere al Dashboard Web o impostare nuovi account. Il nostro team di ingegneri sta lavorando attivamente per risolvere questo errore. Nel frattempo, gli utenti colpiti possono bypassare questo problema accedendo o registrando utilizzando un browser web alternativo, come Google Chrome, Mozilla Firefox, o Microsoft Edge. Apprezziamo la vostra pazienza e condivideremo un altro aggiornamento non appena ulteriori informazioni saranno disponibili.

2. 22 settembre 2026 alle ore 18:29 UTCresolved

   Il problema è stato risolto, e tutti i sistemi Clover stanno lavorando come previsto. Se avete bisogno di ulteriore assistenza, si prega di contattare il supporto Clover al 1-877-273-8191. Grazie ancora per la vostra pazienza mentre abbiamo lavorato attraverso questo problema.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 16 settembre 2026 alle ore 12:31 UTCinvestigating

   I commercianti di Clover possono attualmente sperimentare problemi con la funzionalità di Cloud Pay Display e Merchant Web Dashboards. I nostri ingegneri stanno attivamente lavorando per identificare la causa principale. Apprezziamo molto la vostra pazienza in corso mentre lavoriamo per risolvere questo problema, e forniremo un aggiornamento una volta che abbiamo un tempo stimato per la risoluzione. Grazie per la vostra comprensione.

2. 16 settembre 2026 alle ore 13:17 UTCinvestigating

   I commercianti di Clover possono attualmente riscontrare problemi con il login di Web Dashboard e la sincronizzazione tra i dispositivi, Pagamenti di visualizzazione di Cloud Pay, Rimborsi e Voids. I nostri ingegneri stanno lavorando attivamente per risolvere il problema. Apprezziamo molto la vostra pazienza in corso mentre lavoriamo per risolvere questo problema, e forniremo un aggiornamento una volta che abbiamo un tempo stimato per la risoluzione. Grazie per la vostra comprensione.

3. 16 settembre 2026 alle ore 14:57 UTCidentified

   Abbiamo identificato il problema. Stiamo lavorando attivamente per risolvere questo problema. Apprezziamo la pazienza.

4. 16 settembre 2026 alle ore 15:50 UTCresolved

   I servizi impattati stanno recuperando attivamente; continueremo a monitorare fino a quando la piena salute sarà ripristinata. Se avete bisogno di ulteriore assistenza, si prega di contattare il supporto Clover. Grazie ancora per la vostra pazienza mentre abbiamo lavorato attraverso questo problema.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 30 agosto 2026 alle ore 06:17 UTCinvestigating

   Stiamo indagando su un problema che riguarda l'elaborazione dei pagamenti per alcuni commercianti. I nostri team di ingegneria stanno lavorando attivamente a una soluzione. Forniremo aggiornamenti qui non appena saranno disponibili ulteriori informazioni. Grazie per la pazienza.

2. 30 agosto 2026 alle ore 07:44 UTCresolved

   Il problema è stato risolto, e tutti i sistemi Clover stanno lavorando come previsto. Se avete bisogno di ulteriore assistenza, si prega di contattare il supporto Clover al 1-877-273-8191. Grazie ancora per la vostra pazienza mentre abbiamo lavorato attraverso questo problema.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 25 agosto 2026 alle ore 13:16 UTCinvestigating

   I commercianti di Clover possono attualmente sperimentare problemi con la funzionalità di Cloud Pay Display su dispositivi connessi di terze parti, così come le prestazioni degradate su dispositivi host, display Cloud Pay e Dashboard Merchant. I nostri ingegneri stanno attivamente lavorando per identificare la causa principale. Apprezziamo molto la vostra pazienza in corso mentre lavoriamo per risolvere questo problema, e forniremo un aggiornamento una volta che abbiamo un tempo stimato per la risoluzione. Grazie per la vostra comprensione.

2. 25 agosto 2026 alle ore 14:26 UTCresolved

   Il problema è stato risolto, e tutti i sistemi Clover stanno lavorando come previsto. Se avete bisogno di ulteriore assistenza, si prega di contattare il supporto Clover al 1-877-273-8191. Grazie ancora per la vostra pazienza mentre abbiamo lavorato attraverso questo problema.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 8 luglio 2026 alle ore 14:46 UTCinvestigating

   We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable. Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window. Impact: REST API Transaction Processing (LATAM only)

2. 8 luglio 2026 alle ore 17:14 UTCresolved

   We have successfully resolved the issue affecting transaction processing via the REST API for the LATAM region. All services are fully operational. Thank you for your patience while our teams worked to restore service.

1. 7 luglio 2026 alle ore 22:14 UTCidentified

   Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.

2. 7 luglio 2026 alle ore 23:17 UTCidentified

   Telstra is continuing to work on restoring cellular services in Australia. Some Clover merchants using Telstra SIMs may still face issues opening the Wireless Manager app. If you are affected, please switch your device to Wi-Fi or Ethernet. If you cannot switch connections, we recommend processing payments offline until Telstra resolves the disruption.

3. 8 luglio 2026 alle ore 00:19 UTCidentified

   There are no new changes to report at this time. Telstra is still working to restore full cellular service for affected merchants in Australia. We are continuing to monitor the situation closely and will provide another update in an hour, or sooner if new information becomes available. Reminder: If you are experiencing issues with the Wireless Manager app, please switch your Clover device to Wi-Fi or Ethernet, or use offline processing.

4. 8 luglio 2026 alle ore 01:01 UTCmonitoring

   We are seeing initial signs of recovery. Telstra has begun restoring cellular services across Australia, and connectivity is starting to stabilize for some Clover merchants. We are monitoring the situation closely to ensure full stability across all devices. If you are still experiencing issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is fully complete.

5. 8 luglio 2026 alle ore 02:14 UTCmonitoring

   Telstra has communicated that network services are now 90% restored across Australia. While we are seeing these strong signs of recovery and connectivity is stabilizing for most Clover merchants, we are continuing to monitor the situation closely to ensure full stability across all devices. If you are still experiencing connectivity issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is 100% complete.

6. 8 luglio 2026 alle ore 05:42 UTCresolved

   Telstra has fully restored their network services, resolving the nationwide cellular outage. The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact support. Thank you again for your patience through this issue.

1. 8 maggio 2026 alle ore 19:09 UTCinvestigating

   We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.

2. 8 maggio 2026 alle ore 19:23 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 29 aprile 2026 alle ore 03:33 UTCinvestigating

   We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

2. 29 aprile 2026 alle ore 04:18 UTCidentified

   We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.

3. 29 aprile 2026 alle ore 04:38 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. Thank you again for your patience while we worked through this issue.

1. 22 aprile 2026 alle ore 21:24 UTCidentified

   We are currently experiencing technical issues with our phone systems, which may result in longer wait times for Clover Support. Our engineering teams are working to restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

2. 22 aprile 2026 alle ore 22:32 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 22 novembre 2025 alle ore 16:32 UTCinvestigating

   The issue affecting Clover systems has been resolved. However, please note the following impact on funding: - Affected Batches: Late closeouts from Friday, November 21. - New Deposit Date: Funds will be available on Monday, November 24 (instead of Saturday). - Action Required: None. Please do not worry if you do not see Friday's funds yet; they are in the queue for Monday. If you have questions outside of this specific delay, you may contact Clover Support at 1-877-273-8191.

2. 24 novembre 2025 alle ore 21:47 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 21 novembre 2025 alle ore 20:10 UTCinvestigating

   Clover is experiencing an issue impacting post-payment activities (including voids, refunds, tips, and adjustments), and some payment transactions may not be successful and need to be re-tried. Lastly, if you are connected to Clover via Cloud Pay display, you are also likely not able to connect to us at this time. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

2. 21 novembre 2025 alle ore 21:28 UTCinvestigating

   We continue to investigate the issue and appreciate your patience. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. Our engineering team is actively working to resolve the issue, and we'll provide further updates as soon as possible. We apologize for the inconvenience and appreciate your patience as we restore services

3. 21 novembre 2025 alle ore 23:31 UTCinvestigating

   We are continuing to investigate this issue.

4. 21 novembre 2025 alle ore 23:56 UTCinvestigating

   We continue to investigate the issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. We'll provide further updates as soon as they are available. We apologize for the inconvenience and appreciate your patience as we restore services

5. 22 novembre 2025 alle ore 00:46 UTCinvestigating

   We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, but Cloud Pay display connectivity is still impacted. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

6. 22 novembre 2025 alle ore 02:26 UTCidentified

   We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, and Cloud Pay display connectivity has been fully restored. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

7. 22 novembre 2025 alle ore 03:12 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 6 novembre 2025 alle ore 06:07 UTCinvestigating

   We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes

2. 6 novembre 2025 alle ore 06:32 UTCinvestigating

   Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

3. 6 novembre 2025 alle ore 07:16 UTCidentified

   We have identified the issue. We are actively working to remediate this issue and will send another update shortly.

4. 6 novembre 2025 alle ore 08:03 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 20 ottobre 2025 alle ore 14:58 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

2. 20 ottobre 2025 alle ore 16:15 UTCidentified

   Clover merchants might continue to experience issues with Twilio's SMS/texting service. As a result, merchants who have enabled multi-factor authentication may have difficulty accessing their Clover dashboard, receiving texts, and delivering text promotions. We are working with Twilio and will share an update soon. Thank you for your patience.

3. 20 ottobre 2025 alle ore 18:23 UTCidentified

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

4. 20 ottobre 2025 alle ore 21:19 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 20 ottobre 2025 alle ore 10:53 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

2. 20 ottobre 2025 alle ore 12:00 UTCinvestigating

   We continue investigating this issue and appreciate your patience.

3. 20 ottobre 2025 alle ore 12:29 UTCidentified

   We continue investigating this issue and appreciate your patience.

4. 20 ottobre 2025 alle ore 12:36 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. We are continuing to investigate this issue.

5. 20 ottobre 2025 alle ore 13:27 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

1. 13 ottobre 2025 alle ore 15:48 UTCinvestigating

   We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

2. 13 ottobre 2025 alle ore 17:12 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 27 settembre 2025 alle ore 15:13 UTCinvestigating

   Clover merchants may be experiencing intermittent service disruptions. Transactions and orders are not syncing across multiple devices. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2. 27 settembre 2025 alle ore 16:56 UTCinvestigating

   Our teams are continuing to actively investigate the service disruption that is preventing transactions and orders from syncing correctly across multiple devices. Restoring full functionality remains our top priority. We will provide another update if new information becomes available. We apologize for any inconvenience this may cause.

3. 27 settembre 2025 alle ore 19:14 UTCidentified

   The service is currently experiencing a partial recovery from the disruption. Some merchants may now see that transaction and order syncing is beginning to function again. Our teams are actively working toward a full resolution to restore complete service for all users. We apologize for the inconvenience.

4. 27 settembre 2025 alle ore 20:10 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

1. 24 settembre 2025 alle ore 04:20 UTCinvestigating

   Clover merchants might be experiencing issues with dashboards. The payment processing is working fine. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

2. 24 settembre 2025 alle ore 04:46 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue

1. 18 settembre 2025 alle ore 08:19 UTCinvestigating

   Clover merchants may be experiencing service disruptions. Merchants may be unable to log onto their terminals to complete authorizations. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2. 18 settembre 2025 alle ore 09:49 UTCidentified

   The Clover Engineering Team has identified the issue and is actively working to resolve it.

3. 18 settembre 2025 alle ore 12:04 UTCidentified

   We're currently aware of an issue affecting Clover merchants who are unable to access the Launcher to take payments. Our teams are actively investigating and working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.

4. 18 settembre 2025 alle ore 12:40 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.