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    Cronologia delle interruzioni di Cradlepoint

    54 Cradlepoint incidents · settembre 2020 — official updates, affected components, duration and resolution details.

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    ANA non sarà disponibile betwwn 5 30 AM PST a 9 AM PST

    Inizio 23 settembre 2026 alle ore 10:58 UTC · In corso

    Pending
    Componenti interessati
    Visibility, Analytics, and Insights
    1. 23 settembre 2026 alle ore 10:58 UTCinvestigating

      ANA sarà giù tra 5 30 AM PST a 9 AM PST per una manutenzione regolare

    2. 23 settembre 2026 alle ore 15:24 UTCmonitoring

      Una soluzione è stata implementata e stiamo monitorando i risultati.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    NetCloud Manager Degradazione delle prestazioni

    Inizio 22 settembre 2026 alle ore 21:46 UTC · 9h 12m

    IssuesIncidente minore
    Componenti interessati
    Visibility, Analytics, and InsightsEndpoint Management
    1. 22 settembre 2026 alle ore 21:46 UTCinvestigating

      NetCloud Manager sta attualmente sperimentando il degrado delle prestazioni con la gestione di endpoint, tra cui lo stato online/offline, la gestione della configurazione e la visibilità delle metriche e le dashboard in NetCloud Manager. Il nostro team di ingegneri sta esaminando il problema e ci aspettiamo che venga risolto rapidamente.

    2. 23 settembre 2026 alle ore 01:02 UTCinvestigating

      Stiamo attualmente indagando su questo problema.

    3. 23 settembre 2026 alle ore 02:26 UTCinvestigating

      Stiamo continuando a indagare su questo problema.

    4. 23 settembre 2026 alle ore 03:39 UTCidentified

      Il problema è stato identificato e si sta attuando una correzione.

    5. 23 settembre 2026 alle ore 04:35 UTCmonitoring

      Una soluzione è stata implementata e stiamo monitorando i risultati.

    6. 23 settembre 2026 alle ore 06:58 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    NetCloud Manager non è attualmente disponibile

    Inizio 15 settembre 2026 alle ore 19:43 UTC · 4h 52m

    OutageIncidente maggiore
    Componenti interessati
    Endpoint Management
    1. 15 settembre 2026 alle ore 19:43 UTCinvestigating

      Stiamo sperimentando un outage inaspettato per SDK Apps. Il nostro team di ingegneri sta esaminando il problema e ci aspettiamo che venga risolto rapidamente.

    2. 15 settembre 2026 alle ore 20:22 UTCidentified

      Il problema è stato identificato e si sta attuando una correzione.

    3. 15 settembre 2026 alle ore 21:06 UTCmonitoring

      Una soluzione è stata implementata e stiamo monitorando i risultati.

    4. 16 settembre 2026 alle ore 00:35 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Responsabili del trattamento dei dati NetCloud Manager

    Inizio 21 agosto 2026 alle ore 20:58 UTC · 7h 27m

    IssuesIncidente minore
    Componenti interessati
    Visibility, Analytics, and Insights
    1. 21 agosto 2026 alle ore 20:58 UTCmonitoring

      L'elaborazione dei dati NetCloud Manager è in esecuzione per Geoview (entrambi via NCM UI e API) che sta causando imprecisioni nei dati segnalati. Una soluzione è stata implementata e stiamo monitorando i risultati. Nessun dato è stato perso e ci aspettiamo che il sistema sarà catturato a breve.

    2. 22 agosto 2026 alle ore 04:25 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    NetCloud Manager è attualmente Non disponibile

    Inizio 24 luglio 2026 alle ore 11:28 UTC · 1h 20m

    Pending
    Componenti interessati
    Zero Trust Portal and AuthenticationAccount Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 24 luglio 2026 alle ore 11:28 UTCinvestigating

      NetCloud Manager è attualmente intermittentemente non disponibile. Stiamo vivendo un'inaspettata rete di outage a causa di un outage con uno dei nostri fornitori di servizi terzi. Il nostro team di ingegneri sta indagando sul problema.

    2. 24 luglio 2026 alle ore 11:59 UTCinvestigating

      Stiamo continuando a indagare su questo problema.

    3. 24 luglio 2026 alle ore 12:35 UTCmonitoring

      Una soluzione è stata implementata e stiamo monitorando i risultati.

    4. 24 luglio 2026 alle ore 12:48 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    NetCloud Manager Performance Degradation

    Inizio 8 luglio 2026 alle ore 22:49 UTC · 1h 42m

    Pending
    Componenti interessati
    Endpoint Management
    1. 8 luglio 2026 alle ore 22:49 UTCinvestigating

      NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 8 luglio 2026 alle ore 23:14 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 luglio 2026 alle ore 23:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 luglio 2026 alle ore 00:30 UTCresolved

      This incident has been resolved.

    NetCloud SASE Partial Outage

    Inizio 16 giugno 2026 alle ore 15:15 UTC · 22m

    OutageIncidente maggiore
    Componenti interessati
    Phoenix POPAshburn POP
    1. 16 giugno 2026 alle ore 15:15 UTCinvestigating

      The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.

    2. 16 giugno 2026 alle ore 15:37 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Inizio 27 maggio 2026 alle ore 19:40 UTC · 53m

    Pending
    Componenti interessati
    Endpoint Management
    1. 27 maggio 2026 alle ore 19:40 UTCidentified

      NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.

    2. 27 maggio 2026 alle ore 20:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 maggio 2026 alle ore 20:33 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Inizio 26 marzo 2026 alle ore 21:06 UTC · 3h 54m

    Pending
    Componenti interessati
    Account Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint Management
    1. 26 marzo 2026 alle ore 21:06 UTCinvestigating

      NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

    2. 26 marzo 2026 alle ore 21:35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 marzo 2026 alle ore 22:04 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 26 marzo 2026 alle ore 23:56 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 27 marzo 2026 alle ore 00:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 27 marzo 2026 alle ore 01:00 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Inizio 13 marzo 2026 alle ore 22:13 UTC · 32m

    Pending
    Componenti interessati
    Endpoint Management
    1. 13 marzo 2026 alle ore 22:13 UTCinvestigating

      NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 13 marzo 2026 alle ore 22:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 marzo 2026 alle ore 22:45 UTCresolved

      This incident has been resolved.

    NetCloud SASE - Degraded Service — Infrastructure Provider Outage (US East Region/Ashburn)

    Inizio 3 marzo 2026 alle ore 00:34 UTC · 2d 15h

    IssuesIncidente minore
    Componenti interessati
    Ashburn POP
    1. 3 marzo 2026 alle ore 00:34 UTCinvestigating

      Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

    2. 3 marzo 2026 alle ore 00:38 UTCinvestigating

      We are currently investigating this issue.

    3. 3 marzo 2026 alle ore 18:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 marzo 2026 alle ore 16:32 UTCresolved

      Oracle has confirmed that issue has been resolved.

    NetCloud Manager is currently unavailable

    Inizio 2 marzo 2026 alle ore 01:46 UTC · 1h 37m

    Pending
    Componenti interessati
    Account Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 2 marzo 2026 alle ore 01:46 UTCinvestigating

      NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 2 marzo 2026 alle ore 02:30 UTCinvestigating

      We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.

    3. 2 marzo 2026 alle ore 03:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 marzo 2026 alle ore 03:23 UTCresolved

      This incident has been resolved.

    Access to Ericsson Enterprise Wireless University is Unavailable

    Inizio 13 febbraio 2026 alle ore 17:58 UTC · 4d 23h

    OutageIncidente maggiore
    1. 13 febbraio 2026 alle ore 17:58 UTCinvestigating

      Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.

    2. 13 febbraio 2026 alle ore 19:37 UTCidentified

      We have identified the issue and are working with our third party provider to resolve as quickly as possible.

    3. 17 febbraio 2026 alle ore 16:01 UTCidentified

      We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.

    4. 18 febbraio 2026 alle ore 17:26 UTCresolved

      This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.

    NCC Client & NCX Configuration Push outage

    Inizio 25 gennaio 2026 alle ore 22:08 UTC · 1d 6h

    IssuesIncidente minore
    Componenti interessati
    Zero Trust Portal and AuthenticationPolicy Management
    1. 25 gennaio 2026 alle ore 22:08 UTCinvestigating

      We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.

    2. 26 gennaio 2026 alle ore 01:55 UTCidentified

      The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.

    3. 26 gennaio 2026 alle ore 19:46 UTCinvestigating

      We are continuing to investigate this issue.

    4. 26 gennaio 2026 alle ore 19:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 27 gennaio 2026 alle ore 04:38 UTCresolved

      This incident has been resolved.

    NetCloud Manager is currently Experiencing Intermittent Issues

    Inizio 18 novembre 2025 alle ore 11:53 UTC · 5h 37m

    Pending
    Componenti interessati
    Zero Trust Portal and AuthenticationAccount Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 18 novembre 2025 alle ore 11:53 UTCinvestigating

      NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 18 novembre 2025 alle ore 11:59 UTCidentified

      The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.

    3. 18 novembre 2025 alle ore 14:11 UTCidentified

      We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

    4. 18 novembre 2025 alle ore 14:50 UTCmonitoring

      Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.

    5. 18 novembre 2025 alle ore 16:09 UTCmonitoring

      We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.

    6. 18 novembre 2025 alle ore 17:12 UTCmonitoring

      The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.

    7. 18 novembre 2025 alle ore 17:30 UTCresolved

      The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.

    NetCloud Manager Performance Degradation

    Inizio 2 settembre 2025 alle ore 20:02 UTC · 2h 55m

    IssuesIncidente minore
    Componenti interessati
    Endpoint Management
    1. 2 settembre 2025 alle ore 20:02 UTCinvestigating

      NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 2 settembre 2025 alle ore 20:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 settembre 2025 alle ore 21:40 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 2 settembre 2025 alle ore 22:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 settembre 2025 alle ore 22:57 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Inizio 21 agosto 2025 alle ore 18:34 UTC · 6h 28m

    IssuesIncidente minore
    Componenti interessati
    Endpoint Management
    1. 21 agosto 2025 alle ore 18:34 UTCinvestigating

      NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 21 agosto 2025 alle ore 19:14 UTCinvestigating

      Our engineering team is continuing to work on addressing the issue

    3. 21 agosto 2025 alle ore 20:16 UTCidentified

      We have a fix for the issue in progress and are preparing to deploy the change.

    4. 21 agosto 2025 alle ore 22:35 UTCidentified

      We have a fix for the issue in progress and are continuing preparations to deploy the change.

    5. 22 agosto 2025 alle ore 00:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 22 agosto 2025 alle ore 01:02 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Inizio 22 marzo 2025 alle ore 01:07 UTC · 51m

    IssuesIncidente minore
    Componenti interessati
    Subscription Management
    1. 22 marzo 2025 alle ore 01:07 UTCidentified

      NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 22 marzo 2025 alle ore 01:51 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 marzo 2025 alle ore 01:58 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Inizio 4 febbraio 2025 alle ore 21:37 UTC · 3h 12m

    Pending
    Componenti interessati
    Subscription Management
    1. 4 febbraio 2025 alle ore 21:37 UTCinvestigating

      NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

    2. 4 febbraio 2025 alle ore 22:12 UTCinvestigating

      We are continuing to investigate this issue. We apologize for any inconvenience.

    3. 4 febbraio 2025 alle ore 23:10 UTCidentified

      We have identified the root cause and we are continuing to work on addressing the issue.

    4. 4 febbraio 2025 alle ore 23:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 5 febbraio 2025 alle ore 00:49 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Inizio 21 gennaio 2025 alle ore 18:32 UTC · 7h 7m

    IssuesIncidente minore
    Componenti interessati
    Zero Trust Portal and AuthenticationAccount Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 21 gennaio 2025 alle ore 18:32 UTCinvestigating

      NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

    2. 21 gennaio 2025 alle ore 18:49 UTCidentified

      The issue has been identified and we are working to address and restore service as soon as possible.

    3. 21 gennaio 2025 alle ore 19:15 UTCidentified

      We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.

    4. 21 gennaio 2025 alle ore 19:53 UTCidentified

      We continue to actively work on a fix for this issue to restore services as soon as possible.

    5. 21 gennaio 2025 alle ore 20:15 UTCmonitoring

      A fix has been applied and we are closely monitoring while the services are recovering.

    6. 21 gennaio 2025 alle ore 20:57 UTCmonitoring

      We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.

    7. 21 gennaio 2025 alle ore 21:35 UTCmonitoring

      We are continuing to closely monitor until all services fully recover.

    8. 21 gennaio 2025 alle ore 22:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    9. 22 gennaio 2025 alle ore 01:39 UTCresolved

      This incident is resolved. We apologize for any inconvenience