Cronologia delle interruzioni di Diligent

1. 24 agosto 2026 alle ore 15:20 UTCinvestigating

   Gli utenti della regione degli Stati Uniti possono sperimentare problemi di accesso intermittente durante l'utilizzo dei Progetti, compresi i guasti durante il caricamento o l'accesso ai contenuti. Il problema riguarda la disponibilità di alcuni utenti nella regione degli Stati Uniti.

2. 24 agosto 2026 alle ore 15:56 UTCidentified

   Il problema è stato identificato e si sta attuando una correzione.

3. 24 agosto 2026 alle ore 15:57 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 20 agosto 2026 alle ore 05:53 UTCinvestigating

   Attualmente stiamo vivendo un outage che impedisce agli utenti di accedere al nostro servizio. I nostri ingegneri stanno indagando. Grazie per la vostra comprensione e pazienza!

2. 20 agosto 2026 alle ore 05:56 UTCidentified

   Il problema è stato identificato e si sta attuando una correzione.

3. 20 agosto 2026 alle ore 05:57 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

4. 20 agosto 2026 alle ore 06:03 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 16 luglio 2026 alle ore 13:42 UTCinvestigating

   Stiamo attualmente indagando su un problema che riguarda Boards Cloud che potrebbe impedire ad alcuni utenti di accedere con successo alla piattaforma. Ci scusiamo per l'inconveniente e apprezziamo la vostra pazienza mentre lavoriamo per risolvere questo problema.

2. 16 luglio 2026 alle ore 13:48 UTCidentified

   Il problema è stato identificato e si sta attuando una correzione.

3. 16 luglio 2026 alle ore 15:18 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

4. 16 luglio 2026 alle ore 15:51 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 4 luglio 2026 alle ore 21:29 UTCinvestigating

   Boards and Entities users in the US region are experiencing service connectivity issues, resulting in intermittent access and degraded application availability. The team is actively investigating the issue and working to restore normal service.

2. 4 luglio 2026 alle ore 21:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 luglio 2026 alle ore 21:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 luglio 2026 alle ore 21:52 UTCresolved

   This incident has been resolved.

1. 22 giugno 2026 alle ore 13:09 UTCinvestigating

   Users are unable to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 22 giugno 2026 alle ore 13:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 giugno 2026 alle ore 17:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 giugno 2026 alle ore 17:44 UTCresolved

   This incident has been resolved.

1. 28 maggio 2026 alle ore 03:23 UTCidentified

   Users are currently experiencing service degradation in non-US regions. The Results app remains accessible via the highbond.com domain while we investigate the issue. Thank you for your understanding and patience!

2. 28 maggio 2026 alle ore 04:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 28 maggio 2026 alle ore 05:00 UTCresolved

   This incident has been resolved.

1. 27 maggio 2026 alle ore 20:03 UTCinvestigating

   We are currently investigating this issue.

2. 27 maggio 2026 alle ore 20:16 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27 maggio 2026 alle ore 20:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 27 maggio 2026 alle ore 20:26 UTCresolved

   This incident has been resolved.

1. 24 maggio 2026 alle ore 08:14 UTCinvestigating

   Users are intermittently experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience.

2. 24 maggio 2026 alle ore 08:47 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 maggio 2026 alle ore 11:53 UTCidentified

   Boards, BoardEffect, and Entities are currently stable, and all services have recovered except **BoardDocs**, which continues to experience intermittent performance issues. Our teams are actively working to resolve the remaining impact and will provide additional updates as progress is made.

4. 24 maggio 2026 alle ore 13:09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 24 maggio 2026 alle ore 15:51 UTCresolved

   This incident has been resolved.

1. 22 maggio 2026 alle ore 09:54 UTCidentified

   Users are not able to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 22 maggio 2026 alle ore 11:06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 maggio 2026 alle ore 11:16 UTCresolved

   This incident has been resolved.

1. 20 maggio 2026 alle ore 02:54 UTCinvestigating

   Users are not able to access the application in the APAC region. We are currently investigating. Thank you for your understanding and patience!

2. 20 maggio 2026 alle ore 02:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 maggio 2026 alle ore 03:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 maggio 2026 alle ore 04:03 UTCresolved

   This incident has been resolved.

1. 12 maggio 2026 alle ore 10:00 UTCinvestigating

   Users are not able to access the application in the EU region. We are currently investigating. Thank you for your understanding and patience!

2. 12 maggio 2026 alle ore 10:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 maggio 2026 alle ore 10:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 maggio 2026 alle ore 10:37 UTCresolved

   This incident has been resolved.

1. 1 maggio 2026 alle ore 15:30 UTCinvestigating

   We are currently investigating this issue.

2. 1 maggio 2026 alle ore 22:55 UTCinvestigating

   We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.

3. 1 maggio 2026 alle ore 23:58 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 1 maggio 2026 alle ore 23:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 4 maggio 2026 alle ore 12:27 UTCmonitoring

   A fix has been implemented and our senior engineers continue to monitor the results. We appreciate your continued support and apologize for any disruption. Please continue to monitor this page for the most up to date information.

6. 4 maggio 2026 alle ore 21:57 UTCmonitoring

   The BoardDocs system is online and stable at this time. We are actively monitoring the results and are prepared to act should any further issues occur. Please continue to monitor this page for the most up to date information.

7. 7 maggio 2026 alle ore 15:17 UTCinvestigating

   We are currently investigating an issue that is preventing users from accessing BoardDocs. We sincerely apologize for the inconvenience. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date status.

8. 7 maggio 2026 alle ore 15:52 UTCmonitoring

   The BoardDocs system is online and available at this time. We are performing additional maintenance to increase capacity. Please continue to monitor this page for the most up to date information. If you are unable to login, please follow the instructions at this page (https://www.diligent.com/support/boarddocs-incident-update) to ensure there is no local browser issue impacting your ability to log in.

9. 15 maggio 2026 alle ore 15:23 UTCresolved

   This incident has been resolved.

1. 27 aprile 2026 alle ore 13:07 UTCinvestigating

   Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 27 aprile 2026 alle ore 16:41 UTCidentified

   .The issue has been identified and a fix is being implemented.

3. 27 aprile 2026 alle ore 17:35 UTCidentified

   The issue has been identified and a fix is being implemented

4. 27 aprile 2026 alle ore 20:08 UTCinvestigating

   Please be aware that teams are still actively engaged and working on this issue. We understand this issue is frustrating and are doing everything we can to resolve it as quickly as possible.

5. 27 aprile 2026 alle ore 20:27 UTCinvestigating

   We are currently investigating this issue.

6. 28 aprile 2026 alle ore 13:03 UTCinvestigating

   Our senior engineering team continues to actively investigate a performance issue impacting BoardDocs. The issue is being treated as a priority, and we have engaged the vendor to assist with resolution

7. 28 aprile 2026 alle ore 18:30 UTCidentified

   The issue has been identified and a fix is being implemented.

8. 28 aprile 2026 alle ore 18:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

9. 28 aprile 2026 alle ore 22:08 UTCresolved

   This incident has been resolved.

1. 20 aprile 2026 alle ore 10:47 UTCinvestigating

   Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.

2. 20 aprile 2026 alle ore 11:04 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 aprile 2026 alle ore 11:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 aprile 2026 alle ore 12:38 UTCresolved

   This incident has been resolved.

1. 19 aprile 2026 alle ore 00:38 UTCinvestigating

   Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.

2. 19 aprile 2026 alle ore 02:33 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 aprile 2026 alle ore 03:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 19 aprile 2026 alle ore 03:36 UTCresolved

   This incident has been resolved.

1. 13 aprile 2026 alle ore 08:23 UTCinvestigating

   We are currently investigating this incident. Thank you for your patience.

2. 13 aprile 2026 alle ore 08:34 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13 aprile 2026 alle ore 08:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13 aprile 2026 alle ore 09:14 UTCresolved

   This incident has been resolved.

1. 17 marzo 2026 alle ore 05:37 UTCinvestigating

   We are currently experiencing a service disruption from Salesforce and following up with the Salesforce team. We apologize for any inconvenience.

2. 17 marzo 2026 alle ore 06:36 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 marzo 2026 alle ore 08:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 marzo 2026 alle ore 08:32 UTCresolved

   This incident has been resolved.

1. 27 febbraio 2026 alle ore 23:22 UTCinvestigating

   We are currently investigating this issue.

2. 28 febbraio 2026 alle ore 01:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 febbraio 2026 alle ore 01:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28 febbraio 2026 alle ore 01:47 UTCresolved

   This incident has been resolved.

1. 27 febbraio 2026 alle ore 13:41 UTCinvestigating

   Users are currently unable to reach the Support Team via the UK support number (+44-800-234-6580). We are actively investigating the issue with our third party provider. In the meantime, you can reach us through our global support number (+1-973-939-9381) or via email ([email protected]). Thank you for your understanding and patience!

2. 27 febbraio 2026 alle ore 15:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 febbraio 2026 alle ore 13:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28 febbraio 2026 alle ore 13:36 UTCresolved

   This incident has been resolved.

1. 24 febbraio 2026 alle ore 19:52 UTCinvestigating

   Third Party Manager is unavailable in the US Region

2. 24 febbraio 2026 alle ore 19:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 febbraio 2026 alle ore 19:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 febbraio 2026 alle ore 20:25 UTCresolved

   This incident has been resolved.