Cronologia delle interruzioni di Dnsimple

1. 16 ottobre 2026 alle ore 19:06 UTCinvestigating

   Il nostro fornitore di hosting sta eseguendo la manutenzione a livello di piattaforma di emergenza che richiede riavvio rolling dei suoi server in tutte le regioni. Di conseguenza, l'applicazione web sandbox può essere intermittentemente non disponibile o lento a rispondere. Ogni riavvio dovrebbe causare circa 15-20 minuti di downtime, e più di un'interruzione può verificarsi mentre il rollout continua. Gli ambienti di produzione non sono interessati. Nessuna azione è necessaria da parte tua. Se una richiesta fallisce, si prega di riprovare dopo pochi minuti. I dati nella sandbox non dovrebbero essere persi. Stiamo tracciando i progressi del fornitore e pubblicheremo un aggiornamento quando la manutenzione è completa e la sandbox è stabile.

2. 16 ottobre 2026 alle ore 19:22 UTCmonitoring

   La manutenzione del fornitore di hosting è completa e l'applicazione web sandbox è disponibile. Stiamo monitorando per ulteriori problemi. Se vedi ancora errori, contatta il supporto.

3. 17 ottobre 2026 alle ore 06:10 UTCresolved

   Questo incidente è risolto ora, nessun sistema dovrebbe essere interessato.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 6 settembre 2026 alle ore 13:10 UTCinvestigating

   La nostra regione dell'UE di Varsavia sta vivendo problemi di rete locali. Stiamo indagando sul problema. L'unico impatto sul nostro servizio è una latenza leggermente superiore nella regione, in quanto il traffico è indirizzato alle nostre regioni vicine in Europa.

2. 6 settembre 2026 alle ore 15:55 UTCresolved

   Il problema è stato risolto a monte, e la regione di Varsavia è stata stabile.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 8 agosto 2026 alle ore 00:27 UTCinvestigating

   We are currently investigating this issue.

2. 8 agosto 2026 alle ore 00:28 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 agosto 2026 alle ore 02:47 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 8 agosto 2026 alle ore 05:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 8 agosto 2026 alle ore 05:53 UTCresolved

   This incident has been resolved.

1. 23 luglio 2026 alle ore 14:02 UTCinvestigating

   Stiamo attualmente indagando su questo problema.

2. 23 luglio 2026 alle ore 14:10 UTCmonitoring

   Tutti i sistemi funzionano normalmente, e stiamo indagando la causa principale.

3. 23 luglio 2026 alle ore 14:46 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 5 giugno 2026 alle ore 15:34 UTCinvestigating

   We are investigating intermittent network failures in SYD/TKO region. Record updates are affected in TKO and SYD and affected regional records may not respond and all other traffic will be rerouted to other regions.

2. 5 giugno 2026 alle ore 15:38 UTCresolved

   This incident has been resolved.

1. 22 maggio 2026 alle ore 10:44 UTCinvestigating

   We are currently investigating this issue.

2. 22 maggio 2026 alle ore 13:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 maggio 2026 alle ore 18:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 maggio 2026 alle ore 22:18 UTCresolved

   This incident has been resolved.

1. 18 maggio 2026 alle ore 21:26 UTCinvestigating

   We are currently investigating this issue.

2. 18 maggio 2026 alle ore 21:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 maggio 2026 alle ore 22:00 UTCresolved

   This incident has been resolved.

1. 8 maggio 2026 alle ore 05:18 UTCinvestigating

   We are investigating intermittent network failures in the Sydney region.

2. 8 maggio 2026 alle ore 05:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 maggio 2026 alle ore 05:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 maggio 2026 alle ore 08:33 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 8 maggio 2026 alle ore 10:00 UTCresolved

   This incident has been resolved.

1. 20 aprile 2026 alle ore 19:54 UTCinvestigating

   We are investigating an issue reaching dnsimple.com We will provide an update shortly Thank you for your patience and understanding.

2. 20 aprile 2026 alle ore 20:07 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 aprile 2026 alle ore 20:21 UTCidentified

   We've identified the issue and are continuing to mitigate the impact

4. 20 aprile 2026 alle ore 20:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 20 aprile 2026 alle ore 21:44 UTCresolved

   This incident has been resolved.

1. 5 marzo 2026 alle ore 10:14 UTCinvestigating

   We are currently investigating this issue.

2. 5 marzo 2026 alle ore 10:28 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 marzo 2026 alle ore 11:15 UTCidentified

   Zones updates already normalised. We are currently showing delays in notifications and Secondary DNS updates

4. 5 marzo 2026 alle ore 11:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 5 marzo 2026 alle ore 12:46 UTCresolved

   This incident has been resolved.

1. 2 marzo 2026 alle ore 18:47 UTCinvestigating

   We are investigating intermittent network failures in FRA (Frankfurt) region.

2. 2 marzo 2026 alle ore 19:05 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 marzo 2026 alle ore 19:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 marzo 2026 alle ore 22:00 UTCresolved

   This incident has been resolved.

1. 18 febbraio 2026 alle ore 14:24 UTCmonitoring

   Starting at 08:35 UTC, we are experiencing intermittent DNS resolution issues affecting a subset of ALIAS records that point to hostnames within the same zone. Earlier today, we began rolling out improvements to our alias resolution handling. During the deployment, a bug was introduced that manifests when an ALIAS record targets a name inside its own zone. Because the updated logic is not yet fully deployed across all authoritative nameservers, affected records may resolve inconsistently depending on which nameserver handles the query. This is resulting in sporadic resolution degradation for impacted ALIAS records. We have identified the issue and are currently rolling back the changes across the affected authoritative nameservers. We are actively monitoring resolution behavior as the rollback progresses. We will provide further updates once the rollback is fully complete and resolution behavior has stabilized. We apologize for the disruption and appreciate your patience.

2. 18 febbraio 2026 alle ore 16:07 UTCresolved

   The rollback has completed, and DNS resolution has returned to normal behavior. We will be making follow-up improvements to alias-resolution handling, including additional safeguards and testing to prevent recurrence.

1. 10 febbraio 2026 alle ore 17:06 UTCinvestigating

   We are currently investigating an issue affecting our infrastructure that is causing some applications to restart unexpectedly. As a result, customers may experience intermittent disruptions or degraded performance across our systems. Our team is actively working to stabilize the situation and restore normal operation as quickly as possible. We’ll continue to share updates here as we learn more. Thank you for your patience.

2. 10 febbraio 2026 alle ore 17:30 UTCinvestigating

   We are running restores to bring back services online

3. 10 febbraio 2026 alle ore 17:45 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 10 febbraio 2026 alle ore 18:06 UTCidentified

   Our initial attempts to restore our cluster has failed. We are working on bringing the services up in a fresh cluster. Thank you for your patience

5. 10 febbraio 2026 alle ore 18:32 UTCidentified

   We are still working diligently to restore service in our new production orchestration cluster. We will continue to provide updates as the status changes.

6. 10 febbraio 2026 alle ore 18:50 UTCidentified

   We've started restoring backend services. We expect to have services restored shortly!!

7. 10 febbraio 2026 alle ore 19:18 UTCidentified

   Restores are completing and we will be bringing DNS services back online soon.

8. 10 febbraio 2026 alle ore 19:21 UTCidentified

   Nameservers are currently recovering, and we are bringing other services online.

9. 10 febbraio 2026 alle ore 19:27 UTCidentified

   We've restored half of our infrastructure, and are presently restoring services for the other half.

10. 10 febbraio 2026 alle ore 19:38 UTCidentified

    We've restored most customer facing services. We are still actively restoring the Sandbox API and other internal services. Thanks.

11. 10 febbraio 2026 alle ore 19:51 UTCidentified

    Production services are back online. We are monitoring their state and continuing to work on the Sandbox API and other services.

12. 10 febbraio 2026 alle ore 20:18 UTCmonitoring

    All systems are currently operational and the team is continuing to monitor while we investigate.

13. 10 febbraio 2026 alle ore 23:18 UTCresolved

    This incident has been resolved.

1. 3 febbraio 2026 alle ore 23:15 UTCinvestigating

   We are currently investigating this issue.

2. 4 febbraio 2026 alle ore 00:28 UTCinvestigating

   We have identified the cause of the issue and zone deployments are working normally.

3. 4 febbraio 2026 alle ore 00:29 UTCresolved

   This incident has been resolved.

1. 3 febbraio 2026 alle ore 19:55 UTCinvestigating

   We are investigating intermittent network failures in AMS region.

2. 3 febbraio 2026 alle ore 20:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 3 febbraio 2026 alle ore 23:41 UTCresolved

   This incident has been resolved.

1. 29 gennaio 2026 alle ore 16:52 UTCmonitoring

   We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.

2. 29 gennaio 2026 alle ore 17:20 UTCmonitoring

   Cache edge performance has been stable for some time, and we have seen no further issues. We keep monitoring the situation

3. 29 gennaio 2026 alle ore 17:58 UTCresolved

   This incident has been resolved.

1. 22 gennaio 2026 alle ore 07:29 UTCinvestigating

   We are currently seeing elevated error rates for our zone inspection service, this affected the following services: - Let's Encrypt SSL Certificate issuance is affected. We cannot issue or auto-renew Let's Encrypt SSL certificate at this moment. - Display domain resolution is affected. Our UI will not be able to display the current name servers. Domain registration and DNS resolution is not affected.

2. 22 gennaio 2026 alle ore 08:41 UTCresolved

   This incident has been resolved.

1. 30 dicembre 2025 alle ore 19:03 UTCinvestigating

   We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.

2. 30 dicembre 2025 alle ore 19:44 UTCmonitoring

   We have identified the cause as an issue with a downstream infrastructure provider. Mitigation steps have been applied to stabilize our cache edge nodes, and we are closely monitoring the system while awaiting confirmation that the provider has fully recovered.

3. 30 dicembre 2025 alle ore 20:55 UTCresolved

   Cache edge performance has been stable for some time, and we have seen no further issues. The incident is now closed.

1. 16 dicembre 2025 alle ore 01:06 UTCinvestigating

   We're receiving reports of DNS resolution issues and we are investigating. If you're experiencing these issues yourself, please email [email protected].

2. 16 dicembre 2025 alle ore 01:23 UTCidentified

   We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

3. 16 dicembre 2025 alle ore 01:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 16 dicembre 2025 alle ore 02:06 UTCresolved

   This network issue has been resolved fully. If you have any further issues please let us know by emailing [email protected]

1. 11 dicembre 2025 alle ore 21:53 UTCinvestigating

   We are currently investigating an intermittent resolution issue in some DC.

2. 11 dicembre 2025 alle ore 22:14 UTCmonitoring

   We applied a fix and the servers are recovering. We will be monitoring closely and report if the issue persists.

3. 11 dicembre 2025 alle ore 22:14 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 dicembre 2025 alle ore 23:11 UTCresolved

   This incident has been resolved.