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    Cronologia delle interruzioni di Dropboxsign

    52 Dropboxsign incidents · novembre 2022 — official updates, affected components, duration and resolution details.

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    Investigazione dei file

    Inizio 31 agosto 2026 alle ore 17:34 UTC · 53m

    IssuesIncidente minore
    Componenti interessati
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 31 agosto 2026 alle ore 17:34 UTCinvestigating

      Stiamo indagando i rapporti delle prestazioni degradate con i file e gli upload delle immagini. Alcuni upload possono essere più lenti del previsto o intermittentemente falliscono. Il nostro team di ingegneri sta indagando attivamente.

    2. 31 agosto 2026 alle ore 18:02 UTCmonitoring

      Una correzione è stata implementata, i file dovrebbero essere caricati normalmente e stiamo monitorando.

    3. 31 agosto 2026 alle ore 18:18 UTCmonitoring

      Stiamo continuando a monitorare eventuali ulteriori problemi.

    4. 31 agosto 2026 alle ore 18:28 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Stiamo vivendo problemi con la nostra integrazione Salesforce

    Inizio 21 agosto 2026 alle ore 16:12 UTC · 6h 43m

    IssuesIncidente minore
    Componenti interessati
    Salesforce
    1. 21 agosto 2026 alle ore 16:12 UTCinvestigating

      Stiamo vivendo problemi con la nostra integrazione Salesforce. Mentre lavoriamo per risolvere il problema il più rapidamente possibile, si consiglia di riconnettere l'integrazione come un passo di risoluzione dei problemi. Grazie per la pazienza.

    2. 21 agosto 2026 alle ore 22:55 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Investigating an issue affecting the "sign in with Dropbox" button

    Inizio 18 giugno 2026 alle ore 19:07 UTC · 2h 11m

    IssuesIncidente minore
    Componenti interessati
    Send signature requests
    1. 18 giugno 2026 alle ore 19:07 UTCinvestigating

      We’re investigating an issue affecting the "sign in with Dropbox" button on the Sign website.

    2. 18 giugno 2026 alle ore 20:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 giugno 2026 alle ore 21:18 UTCresolved

      This incident has been resolved.

    Dropbox Sign was not working as expected for some users.

    Inizio 8 maggio 2026 alle ore 00:30 UTC · 0m

    Pending
    1. 8 maggio 2026 alle ore 01:29 UTCresolved

      Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.

    Dropbox Sign is experiencing degraded performance

    Inizio 21 aprile 2026 alle ore 12:04 UTC · 26m

    Pending
    1. 21 aprile 2026 alle ore 12:04 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21 aprile 2026 alle ore 12:12 UTCidentified

      We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour

    3. 21 aprile 2026 alle ore 12:30 UTCresolved

      This incident has been resolved.

    We’re investigating reports of degraded performance.

    Inizio 21 aprile 2026 alle ore 02:17 UTC · 19m

    Pending
    1. 21 aprile 2026 alle ore 02:17 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21 aprile 2026 alle ore 02:36 UTCresolved

      This incident has been resolved.

    Uploading is not working as expected

    Inizio 2 marzo 2026 alle ore 18:16 UTC · 2h 11m

    Pending
    Componenti interessati
    Send signature requests
    1. 2 marzo 2026 alle ore 18:16 UTCinvestigating

      We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2 marzo 2026 alle ore 18:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 marzo 2026 alle ore 20:27 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing file upload issues

    Inizio 13 febbraio 2026 alle ore 08:29 UTC · 1h 33m

    Pending
    1. 13 febbraio 2026 alle ore 08:29 UTCidentified

      We are currently experiencing file upload issues. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 13 febbraio 2026 alle ore 10:02 UTCresolved

      This incident has been resolved.

    We are currently experiencing delays in sending Sign emails to our users

    Inizio 14 gennaio 2026 alle ore 20:05 UTC · 29m

    IssuesIncidente minore
    Componenti interessati
    Finished document deliverySend signature requests
    1. 14 gennaio 2026 alle ore 20:05 UTCinvestigating

      We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 14 gennaio 2026 alle ore 20:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 gennaio 2026 alle ore 20:34 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing an outage.

    Inizio 2 gennaio 2026 alle ore 20:13 UTC · 3h 12m

    OutageIncidente maggiore
    Componenti interessati
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2 gennaio 2026 alle ore 20:13 UTCinvestigating

      Update: We're getting closer to a solution. Our engineers are working to fix this problem.

    2. 2 gennaio 2026 alle ore 21:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 gennaio 2026 alle ore 23:25 UTCresolved

      We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

    Issues detected with both logging in and sending signature requests

    Inizio 1 ottobre 2025 alle ore 15:12 UTC · 4h 15m

    IssuesIncidente minore
    Componenti interessati
    Send signature requests
    1. 1 ottobre 2025 alle ore 15:12 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1 ottobre 2025 alle ore 17:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 ottobre 2025 alle ore 19:27 UTCresolved

      This incident has been resolved.

    Issues detected with both logging in and sending signature requests

    Inizio 1 ottobre 2025 alle ore 13:55 UTC · 1h 0m

    IssuesIncidente minore
    Componenti interessati
    Send signature requests
    1. 1 ottobre 2025 alle ore 13:55 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1 ottobre 2025 alle ore 14:55 UTCresolved

      This incident has been resolved.

    We are currently investigating performance problems with our API endpoints

    Inizio 4 agosto 2025 alle ore 11:43 UTC · 4h 29m

    IssuesIncidente minore
    Componenti interessati
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFinished document deliverySend signature requests
    1. 4 agosto 2025 alle ore 11:43 UTCinvestigating

      We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

    2. 4 agosto 2025 alle ore 13:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 agosto 2025 alle ore 14:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 agosto 2025 alle ore 16:13 UTCresolved

      This incident has been resolved.

    Sign features in PDF editor and Dropbox Mobile might not be working for some users.

    Inizio 4 agosto 2025 alle ore 04:44 UTC · 36m

    IssuesIncidente minore
    Componenti interessati
    Document signing through Dropbox Sign and FaxSend signature requests
    1. 4 agosto 2025 alle ore 04:44 UTCinvestigating

      Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

    2. 4 agosto 2025 alle ore 05:20 UTCresolved

      This incident has been resolved.

    We're having some trouble with our Sign services

    Inizio 31 luglio 2025 alle ore 17:42 UTC · 2h 4m

    IssuesIncidente minore
    Componenti interessati
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignEmbedded signing through Dropbox SignFinished document deliverySend signature requests
    1. 31 luglio 2025 alle ore 17:42 UTCidentified

      We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

    2. 31 luglio 2025 alle ore 19:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 31 luglio 2025 alle ore 19:13 UTCmonitoring

      A fix has been implemented and we are monitoring this issue.

    4. 31 luglio 2025 alle ore 19:47 UTCresolved

      This incident has been resolved.

    Sign is not working as expected for some users

    Inizio 15 luglio 2025 alle ore 10:06 UTC · 1h 38m

    IssuesIncidente minore
    Componenti interessati
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 15 luglio 2025 alle ore 10:06 UTCinvestigating

      We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 15 luglio 2025 alle ore 11:44 UTCresolved

      This incident has been resolved.

    Sign is not working as expected.

    Inizio 2 luglio 2025 alle ore 18:47 UTC · 1h 11m

    OutageIncidente critico
    Componenti interessati
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2 luglio 2025 alle ore 18:47 UTCinvestigating

      We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2 luglio 2025 alle ore 19:58 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users.

    Inizio 14 maggio 2025 alle ore 18:35 UTC · 44m

    IssuesIncidente minore
    1. 14 maggio 2025 alle ore 18:35 UTCinvestigating

      We are currently investigating this issue.

    2. 14 maggio 2025 alle ore 18:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 maggio 2025 alle ore 19:18 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users

    Inizio 1 maggio 2025 alle ore 21:54 UTC · 4h 17m

    IssuesIncidente minore
    Componenti interessati
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignFinished document deliveryReceive faxesSend signature requests
    1. 1 maggio 2025 alle ore 21:54 UTCinvestigating

      Sign may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

    2. 1 maggio 2025 alle ore 22:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 maggio 2025 alle ore 01:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 maggio 2025 alle ore 02:11 UTCresolved

      This incident has been resolved.

    Sending signature requests is not working as expected.

    Inizio 9 gennaio 2025 alle ore 01:45 UTC · 6m

    IssuesIncidente minore
    Componenti interessati
    Document signing through Dropbox Sign and Fax
    1. 9 gennaio 2025 alle ore 01:45 UTCinvestigating

      We are currently experiencing delays with sending signature requests, uploading files, finalizing documents. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 9 gennaio 2025 alle ore 01:51 UTCresolved

      This incident has been resolved.