Cronologia delle interruzioni di Duda

1. 4 settembre 2026 alle ore 08:00 UTCinvestigating

   Stiamo attualmente indagando su un problema che causa Duda Vibe Chat per non rispondere. Impatto: Vibe Chat non è attualmente disponibile o non risponde. I siti in tensione funzionano normalmente e non sono interessati. Forniamo un altro aggiornamento non appena abbiamo più informazioni.

2. 4 settembre 2026 alle ore 09:06 UTCmonitoring

   Vibe Chat è stata restaurata e attualmente funziona normalmente. Continuiamo a monitorare il servizio per garantire la stabilità. La nostra indagine ha scoperto che il problema era legato a un incidente NPM globale, che ha colpito la capacità di Vibe Chat di rispondere. I siti in tensione sono rimasti operativi durante l'incidente e non sono stati colpiti. Continueremo a monitorare e fornire ulteriori aggiornamenti, se necessario.

3. 4 settembre 2026 alle ore 09:49 UTCresolved

   Il problema che riguarda Vibe Chat è stato completamente risolto. Vibe Chat ora funziona normalmente. Abbiamo confermato che il servizio è stabile e considerare questo incidente risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 31 agosto 2026 alle ore 10:13 UTCidentified

   Alcune funzionalità di Duda Bookings sono attualmente in fallimento, che può influenzare la capacità degli utenti di utilizzare alcune funzionalità di prenotazione. Il nostro team sta lavorando attivamente a una soluzione, e forniremo aggiornamenti come ulteriori informazioni diventano disponibili.

2. 31 agosto 2026 alle ore 10:25 UTCresolved

   Il problema che riguarda alcune funzionalità di Duda Bookings è stato risolto. Tutti i servizi sono ora operativi normalmente. Grazie per la vostra pazienza mentre abbiamo lavorato per ripristinare la piena funzionalità.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 5 agosto 2026 alle ore 02:44 UTCinvestigating

   We're investigating an issue where some tabs in the editor controls are not responding as expected. Our team is actively working to identify the root cause and restore normal functionality. We'll provide updates as more information becomes available. Thank you for your patience.

2. 5 agosto 2026 alle ore 03:24 UTCresolved

   The fix has been deployed, and we are currently monitoring the system to ensure stability and confirm that the issue does not recur. Thank you for your patience while we worked to resolve this incident.

1. 21 luglio 2026 alle ore 07:57 UTCidentified

   Stiamo attualmente indagando su un problema che riguarda alcune funzionalità di Duda Bookings. Una soluzione è in corso, e stiamo lavorando per ripristinare il servizio completo il più rapidamente possibile. Gli aggiornamenti saranno pubblicati qui come diventano disponibili.

2. 21 luglio 2026 alle ore 09:34 UTCresolved

   Il problema riguarda alcune funzionalità di Duda Bookings è stato risolto, e tutti i servizi sono operativi normalmente. Ci scusiamo per qualsiasi inconveniente e apprezziamo la vostra pazienza.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 23 giugno 2026 alle ore 17:17 UTCmonitoring

   A fix to the previous incident impacting Duda Bookings has been implemented and we are now monitoring the results.

2. 24 giugno 2026 alle ore 01:01 UTCresolved

   This incident has been resolved.

1. 23 giugno 2026 alle ore 13:47 UTCidentified

   We are currently experiencing degraded performance with Duda Bookings. Some functionalities may be failing or responding more slowly than expected. Our team has identified the issue and is actively working on a fix. We will provide further updates as more information becomes available.

2. 23 giugno 2026 alle ore 16:59 UTCmonitoring

   A fix has been implemented and we are now monitoring the results.

3. 23 giugno 2026 alle ore 17:10 UTCresolved

   This incident has been resolved.

1. 16 giugno 2026 alle ore 19:55 UTCinvestigating

   We have received several reports of issues with the storefront on our third party store integration. We are working with our vendor to resolved this as soon as possible. We will continue to update here with more information.

2. 16 giugno 2026 alle ore 19:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 giugno 2026 alle ore 20:04 UTCmonitoring

   We now believe this issue is resolved, and we are continuing to monitor.

4. 16 giugno 2026 alle ore 20:57 UTCresolved

   This incident has been resolved.

1. 5 giugno 2026 alle ore 10:01 UTCidentified

   We are currently experiencing degraded performance affecting the Editor and Dashboard. Users may notice slower loading times or intermittent issues when using these areas. Our team has identified the issue and is actively working on a resolution. We will provide further updates as soon as more information becomes available or once the issue is resolved. Thank you for your patience.

2. 5 giugno 2026 alle ore 10:45 UTCmonitoring

   We have deployed a fix for the issue causing degraded performance in the Editor and Dashboard. The system is currently under monitoring to ensure stability and confirm full resolution. We will continue to observe system performance and provide further updates if needed.

3. 5 giugno 2026 alle ore 11:29 UTCresolved

   The issue causing degraded performance in the Editor and Dashboard has been resolved. A fix has been deployed and the system has been monitored to confirm stability. All services are now operating normally. Thank you for your patience while we addressed this issue.

1. 22 aprile 2026 alle ore 15:16 UTCinvestigating

   We’ve detected an issue affecting the editor and are currently investigating the root cause. We’ll share updates as soon as we have more information. Thanks for your patience.

2. 22 aprile 2026 alle ore 16:05 UTCresolved

   This incident has been resolved.

1. 8 gennaio 2026 alle ore 17:16 UTCinvestigating

   We are currently investigating reports of errors and slowness in the Duda Editor. We will update here as soon as we have more information.

2. 8 gennaio 2026 alle ore 18:37 UTCmonitoring

   We have implemented a fix and will continue to monitor for instability and errors.

3. 8 gennaio 2026 alle ore 20:49 UTCresolved

   This issue has been resolved. If you are experiencing any additional issues, please reach out to support.

1. 30 dicembre 2025 alle ore 18:08 UTCinvestigating

   We are investigating reports of slowness and inaccessibility of the Editor. We will update as soon as we have more information.

2. 30 dicembre 2025 alle ore 18:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 dicembre 2025 alle ore 19:09 UTCmonitoring

   A fix has been implemented and we are continuing to monitor the Editor behavior.

4. 30 dicembre 2025 alle ore 21:12 UTCinvestigating

   We continue to see degraded performance in the editor and are investigating.

5. 30 dicembre 2025 alle ore 21:33 UTCmonitoring

   The Editor is functioning normally and we will continue to monitor.

6. 30 dicembre 2025 alle ore 22:19 UTCresolved

   This incident has been resolved.

1. 26 dicembre 2025 alle ore 19:35 UTCinvestigating

   We have received reports that several Apps in the Duda App Store are currently unable to be installed. We are investigating this issue and will provide an update as soon as one is available.

2. 26 dicembre 2025 alle ore 21:30 UTCresolved

   This issue has been resolved.

1. 18 novembre 2025 alle ore 12:46 UTCidentified

   We've identified the service we use for our native Booking is experiencing downtime due to Cloudflare issues

2. 18 novembre 2025 alle ore 13:59 UTCidentified

   We've identified that our Native Ecommerce's automatic shipping rate service, Easyship, is also being impacted by Cloudflare's issues

3. 18 novembre 2025 alle ore 19:01 UTCresolved

   We have confirmed all issues have now been resolved. If you continue to see any issues, please reach out to Support.

1. 22 ottobre 2025 alle ore 09:06 UTCinvestigating

   Our third-party store provider has identified degraded performance on the Storefront and Store Admin page. Some live stores are also experiencing disruptions as a result, some store pages may not be active. Their team is actively investigating the root cause. We will provide updates as more information becomes available. Native Duda stores are not effected and are operational

2. 22 ottobre 2025 alle ore 14:05 UTCresolved

   Our third-party store provider has resolved the issue causing degraded performance on the Storefront and Store Admin page. All services are now operating normally. We will continue to monitor to ensure full stability.

1. 20 ottobre 2025 alle ore 16:30 UTCinvestigating

   We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

2. 20 ottobre 2025 alle ore 19:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 ottobre 2025 alle ore 19:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 ottobre 2025 alle ore 23:42 UTCresolved

   This incident has been resolved.

1. 20 ottobre 2025 alle ore 07:59 UTCinvestigating

   We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

2. 20 ottobre 2025 alle ore 08:04 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 ottobre 2025 alle ore 08:56 UTCidentified

   AWS has identified an infrastructure issue affecting multiple services. We are monitoring the situation closely as it impacts our platform’s functionality. Impact: Some users may experience issues logging in to the dashboard and using native store features. Next Update: We will share another update as soon as AWS provides more information or the issue is resolved.

4. 20 ottobre 2025 alle ore 09:36 UTCmonitoring

   AWS reports significant signs of recovery, and most requests are now succeeding. Some residual impact may remain as AWS works through a backlog of queued requests. Our services are also showing improvement, and we’ll continue to monitor until full recovery is confirmed.

5. 20 ottobre 2025 alle ore 10:06 UTCresolved

   AWS has reported that the issue has been fully resolved. All our services have returned to normal operation, and monitoring confirms system stability. We’ll continue to keep an eye on performance, but no further impact is expected.

1. 25 giugno 2025 alle ore 19:45 UTCinvestigating

   Issue regarding reports of errors in the editor has been resolved.

2. 25 giugno 2025 alle ore 19:54 UTCresolved

   This incident has been resolved.

1. 10 giugno 2025 alle ore 14:49 UTCidentified

   We are currently experiencing issues with our AI-powered features due to an ongoing incident with the OpenAI API, which powers our AI features. OpenAI has identified the root cause and is actively working on a mitigation. This may result in elevated errors or slower performance when using AI features on our platform. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.

2. 10 giugno 2025 alle ore 19:43 UTCresolved

   This incident has been resolved.

1. 9 giugno 2025 alle ore 19:17 UTCinvestigating

   We are currently investigating issues with collections and will provide an update as soon as possible.

2. 9 giugno 2025 alle ore 19:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 giugno 2025 alle ore 22:16 UTCresolved

   This incident has been resolved.

1. 8 maggio 2025 alle ore 13:08 UTCinvestigating

   Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.

2. 8 maggio 2025 alle ore 13:39 UTCidentified

   Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.

3. 8 maggio 2025 alle ore 13:57 UTCmonitoring

   A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.

4. 8 maggio 2025 alle ore 14:32 UTCresolved

   The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.