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    Cronologia delle interruzioni di Embedly

    38 Embedly incidents · marzo 2015 — official updates, affected components, duration and resolution details.

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    API Latency

    Inizio 26 maggio 2026 alle ore 10:21 UTC · 6h 26m

    IssuesIncidente minore
    Componenti interessati
    DisplayEmbedExtract
    1. 26 maggio 2026 alle ore 13:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 26 maggio 2026 alle ore 13:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 maggio 2026 alle ore 16:47 UTCresolved

      This incident has been resolved.

    5XX errors on Extract/Oembed calls, latency

    Inizio 21 maggio 2026 alle ore 16:25 UTC · 29m

    IssuesIncidente minore
    Componenti interessati
    EmbedExtract
    1. 21 maggio 2026 alle ore 16:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 21 maggio 2026 alle ore 16:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 maggio 2026 alle ore 16:54 UTCresolved

      This incident has been resolved.

    Embed.ly no longer supports animated GIFs for free Cards usage.

    Inizio 27 marzo 2026 alle ore 23:14 UTC · In corso

    Pending
    1. 27 marzo 2026 alle ore 23:14 UTCmonitoring

      Update to Animated GIF Support in Cards As part of ongoing infrastructure cost management, we are discontinuing support for animated GIFs in the free Cards product. Animated GIFs will now display as static images (first frame). This change does not affect paid plans. Please contact customer support ([email protected]) or visit support.embed.ly if you would like to support these image types moving forward, we can get you set up with a paid subscription plan. We apologize for any inconvenience.

    invalid /1/display and image proxy 401 errors

    Inizio 26 febbraio 2026 alle ore 18:55 UTC · 10m

    Pending
    Componenti interessati
    Display
    1. 26 febbraio 2026 alle ore 18:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 26 febbraio 2026 alle ore 19:05 UTCresolved

      Apologies for the invalid 401 errors. A migration of our API key lookup service was the root cause, and this has been resolved.

    Embedly API Outage, 502 errors

    Inizio 20 ottobre 2025 alle ore 07:05 UTC · 6h 1m

    OutageIncidente critico
    Componenti interessati
    DisplayEmbedExtract
    1. 20 ottobre 2025 alle ore 07:05 UTCinvestigating

      We are currently investigating this issue.

    2. 20 ottobre 2025 alle ore 07:44 UTCidentified

      Embedly is currently impacted by the AWS outage impacting the us-east-1 region.

    3. 20 ottobre 2025 alle ore 13:06 UTCresolved

      This incident has been resolved.

    X (FKA Twitter) incident

    Inizio 20 maggio 2024 alle ore 16:38 UTC · 43m

    IssuesIncidente minore
    Componenti interessati
    Embed
    1. 20 maggio 2024 alle ore 16:38 UTCidentified

      We've identified an issue impacting x, formerly known as twitter, embeds. A fix is being deployed shortly, and we'll continue to monitor.

    2. 20 maggio 2024 alle ore 17:21 UTCresolved

      This incident has been resolved.

    app.embed.ly maintenance

    Inizio 19 aprile 2024 alle ore 01:36 UTC · 2h 20m

    Pending
    Componenti interessati
    App Dashboard
    1. 19 aprile 2024 alle ore 01:36 UTCinvestigating

      We are performing scheduled maintenance on app.embed.ly. Users won't be able to login for the maintenance period.

    2. 19 aprile 2024 alle ore 03:57 UTCresolved

      This incident has been resolved.

    We are aware of a brief API outage lasting for about 4 minutes 15/11/2023, 1:51PM PST.

    Inizio 15 novembre 2023 alle ore 22:18 UTC · 5h 4m

    Pending
    Componenti interessati
    EmbedExtract
    1. 15 novembre 2023 alle ore 22:18 UTCmonitoring

      The issue has been resolved, but we are watching closely.

    2. 16 novembre 2023 alle ore 03:22 UTCresolved

      This incident has been resolved.

    Intermittent YouTube provider latency

    Inizio 15 ottobre 2022 alle ore 16:49 UTC · 6h 2m

    IssuesIncidente minore
    Componenti interessati
    EmbedExtract
    1. 15 ottobre 2022 alle ore 16:49 UTCmonitoring

      Embed.ly is currently monitoring a situation where we can observe higher than usual intermittent latency coming from the YouTube upstreams which may impact Embed/Extract performance.

    2. 15 ottobre 2022 alle ore 22:50 UTCresolved

      This incident has been resolved.

    i-cdn.embed.ly, i.embed.ly image links

    Inizio 19 agosto 2022 alle ore 21:59 UTC · 14h 25m

    IssuesIncidente minore
    Componenti interessati
    Display
    1. 19 agosto 2022 alle ore 21:59 UTCinvestigating

      We are investigating an issue related to 525 errors upstream from our Display image links.

    2. 19 agosto 2022 alle ore 23:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 agosto 2022 alle ore 23:19 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 agosto 2022 alle ore 12:24 UTCresolved

      This incident has been resolved.

    Images Missing

    Inizio 12 agosto 2022 alle ore 16:19 UTC · 1h 49m

    IssuesIncidente minore
    Componenti interessati
    Extract
    1. 12 agosto 2022 alle ore 16:19 UTCidentified

      We've identified an issue with image fetching with our Cards or Extract product. We're working behind the scenes to fix this bug as soon as possible.

    2. 12 agosto 2022 alle ore 16:19 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12 agosto 2022 alle ore 16:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 agosto 2022 alle ore 18:08 UTCresolved

      This incident has been resolved.

    High Latency

    Inizio 11 marzo 2021 alle ore 04:29 UTC · 17h 41m

    IssuesIncidente minore
    Componenti interessati
    EmbedExtract
    1. 11 marzo 2021 alle ore 04:29 UTCinvestigating

      We are currently investigating this issue.

    2. 11 marzo 2021 alle ore 04:29 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 marzo 2021 alle ore 22:09 UTCresolved

      This incident has been resolved.

    API/Cards affected by Cloudflare Outage

    Inizio 17 luglio 2020 alle ore 21:37 UTC · 2h 36m

    OutageIncidente maggiore
    Componenti interessati
    DisplayEmbedEmbedly CDNExtract
    1. 17 luglio 2020 alle ore 21:37 UTCidentified

      Cloudflare is experiencing downtime at the moment, affecting our ability to properly route requests to our API/Cards services. We are waiting on an update from Cloudflare (https://www.cloudflarestatus.com/) regarding expected resolution.

    2. 17 luglio 2020 alle ore 22:36 UTCmonitoring

      Cloudflare reported that the root cause has been addressed, and we're seeing recovery in API/Cards service health as well. We will keep monitoring.

    3. 18 luglio 2020 alle ore 00:13 UTCresolved

      This incident has been resolved.

    Twitter Metadata Availability

    Inizio 6 luglio 2020 alle ore 18:59 UTC · 10d 3h

    Pending
    Componenti interessati
    EmbedExtract
    1. 6 luglio 2020 alle ore 18:59 UTCidentified

      We're working on a fix for Twitter metadata which can be missing from Embed and Extract content. This is related to a change in Twitter policy, and we're working quickly to resolve this issue if possible.

    2. 16 luglio 2020 alle ore 22:11 UTCresolved

      This incident has been resolved.

    3. 16 luglio 2020 alle ore 22:11 UTCpostmortem

      Twitter made a policy change to restrict the availability of tweet metadata, like thumbnail images, but most twitter functionality has been restored to the best of our ability.

    5/15/20 - Service Degraded

    Inizio 15 maggio 2020 alle ore 07:40 UTC · 3d 10h

    Pending
    Componenti interessati
    EmbedExtract
    1. 15 maggio 2020 alle ore 07:40 UTCinvestigating

      We are currently experiencing networking failures in our cloud infrastructure, severely degrading our ability to provide API and Cards services. More updates to follow.

    2. 15 maggio 2020 alle ore 12:37 UTCidentified

      We are actively working with AWS to resolve cloud infrastructure issues, which is still preventing us from reliably serving API (extract, embed) and Cards functionality.

    3. 16 maggio 2020 alle ore 05:44 UTCidentified

      We're working around the clock to resolve this service outage and will continue investing all of our available resources towards restoring normalcy over the weekend. Thank you for your patience as we work through this incident.

    4. 16 maggio 2020 alle ore 18:10 UTCidentified

      We've begun to recover API functionality. You may encounter periods of degraded service performance as we move towards full recovery. Thank you for your continued patience as we work through this incident.

    5. 16 maggio 2020 alle ore 20:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 17 maggio 2020 alle ore 17:22 UTCmonitoring

      Core Embed/Extract functionality has been restored.

    7. 17 maggio 2020 alle ore 19:18 UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 18 maggio 2020 alle ore 18:26 UTCresolved

      This incident has been resolved. If you have any further issues please contact us.

    YouTube Embeds

    Inizio 4 dicembre 2019 alle ore 04:07 UTC · 1d 14h

    Pending
    Componenti interessati
    Embed
    1. 4 dicembre 2019 alle ore 04:07 UTCinvestigating

      We are currently investigating an issue with YouTube embed functionality

    2. 5 dicembre 2019 alle ore 18:16 UTCresolved

      We have recovered from an outage affecting YouTube embeds which we determined was caused by upstream rate-limiting from YouTube's servers. We now have a solution in place, but are continuing to monitor for any further issues. Please keep us posted at https://support.embed.ly about any further issues you may experience.

    Cloudflare System Status

    Inizio 2 luglio 2019 alle ore 14:04 UTC · 3h 9m

    Pending
    1. 2 luglio 2019 alle ore 14:04 UTCinvestigating

      We are currently tracking a Cloudflare incident that may impact our API performance for some customers: https://www.cloudflarestatus.com/incidents/tx4pgxs6zxdr

    2. 2 luglio 2019 alle ore 17:13 UTCresolved

      This incident has been resolved.

    Elevated response times

    Inizio 6 agosto 2018 alle ore 14:14 UTC · 0m

    Pending
    Componenti interessati
    Display
    1. 6 agosto 2018 alle ore 14:14 UTCresolved

      A connectivity issue between backend components was causing elevated response times in the Display product for about an hour this morning and has been resolved.

    Display API

    Inizio 2 ottobre 2017 alle ore 20:10 UTC · 2h 3m

    IssuesIncidente minore
    1. 2 ottobre 2017 alle ore 20:10 UTCinvestigating

      We are looking into an issue with 502s for uncached URLs to the Display API.

    2. 2 ottobre 2017 alle ore 22:13 UTCresolved

      Everything is back to normal.

    High latency

    Inizio 26 gennaio 2017 alle ore 21:16 UTC · 7h 43m

    IssuesIncidente minore
    1. 26 gennaio 2017 alle ore 21:16 UTCinvestigating

      We are experiencing high latency on the Embed, Extract APIs at this time. We are currently reviewing the issue and hope to back to normal soon.

    2. 26 gennaio 2017 alle ore 21:30 UTCmonitoring

      We are reviewing a spike in our data service that caused API latency. Response times are returning to normal, but we will continue to monitor.

    3. 27 gennaio 2017 alle ore 04:59 UTCresolved

      This incident has been resolved.