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    Cronologia delle interruzioni di Endicia

    52 Endicia incidents · marzo 2024 — official updates, affected components, duration and resolution details.

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    Cambiamento importante: spedizioni DDU in Germania Non più accettato

    Inizio 27 ottobre 2026 alle ore 21:58 UTC · In corso

    Pending
    1. 27 ottobre 2026 alle ore 21:58 UTCmonitoring

      Efficace 23 ottobre 2026, le autorità doganali tedesche non accettano più importazioni DDU (Delivered Duty Unpaid). I servizi GlobalPost e GAP DDU non possono più essere utilizzati per le spedizioni in Germania, e le etichette create con questi servizi restituiranno un errore. GlobalPost Plus e GlobalPost Plus (dati e tasse incluse) rimangono disponibili per la Germania.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Endicia Label Server Technical Issue

    Inizio 19 giugno 2026 alle ore 15:30 UTC · 3h 30m

    IssuesIncidente minore
    Componenti interessati
    Endicia API (Endicia Label Server)
    1. 19 giugno 2026 alle ore 15:30 UTCinvestigating

      We are currently aware of an issue impacting Endicia Label Server. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 giugno 2026 alle ore 15:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 giugno 2026 alle ore 19:01 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    Inizio 20 aprile 2026 alle ore 18:47 UTC · 10m

    IssuesIncidente minore
    Componenti interessati
    Endicia Online (Printing postage using a Web Browser)
    1. 20 aprile 2026 alle ore 18:47 UTCinvestigating

      Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 20 aprile 2026 alle ore 18:57 UTCresolved

      Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.

    Middle East Service Disruptions

    Inizio 5 marzo 2026 alle ore 17:11 UTC · 110d 22h

    Pending
    1. 5 marzo 2026 alle ore 17:11 UTCmonitoring

      Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.

    Password Reset Issues

    Inizio 11 febbraio 2026 alle ore 22:03 UTC · 14m

    IssuesIncidente minore
    Componenti interessati
    Endicia Online (Printing postage using a Web Browser)
    1. 11 febbraio 2026 alle ore 22:03 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 11 febbraio 2026 alle ore 22:17 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Inizio 7 gennaio 2026 alle ore 00:51 UTC · 27m

    IssuesIncidente minore
    Componenti interessati
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 7 gennaio 2026 alle ore 00:51 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 gennaio 2026 alle ore 01:18 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Customers are currently unable to add new payment methods.

    Inizio 6 novembre 2025 alle ore 17:35 UTC · 37m

    Pending
    1. 6 novembre 2025 alle ore 17:35 UTCinvestigating

      We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.

    2. 6 novembre 2025 alle ore 18:12 UTCresolved

      This incident has been resolved.

    Endicia/AWS Service Disruption

    Inizio 20 ottobre 2025 alle ore 17:47 UTC · 7h 34m

    Pending
    Componenti interessati
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia API (Endicia Label Server)
    1. 20 ottobre 2025 alle ore 17:47 UTCmonitoring

      Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

    2. 21 ottobre 2025 alle ore 01:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 21 ottobre 2025 alle ore 01:21 UTCresolved

      The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

    Transaction Print History Delays

    Inizio 10 ottobre 2025 alle ore 17:32 UTC · 38m

    IssuesIncidente minore
    Componenti interessati
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 10 ottobre 2025 alle ore 17:32 UTCinvestigating

      Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.

    2. 10 ottobre 2025 alle ore 17:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 ottobre 2025 alle ore 18:11 UTCresolved

      The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Issues Printing Postage

    Inizio 8 ottobre 2025 alle ore 15:12 UTC · 1d 1h

    IssuesIncidente minore
    Componenti interessati
    Endicia Online (Printing postage using a Web Browser)
    1. 8 ottobre 2025 alle ore 15:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 ottobre 2025 alle ore 19:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 ottobre 2025 alle ore 16:48 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Inizio 8 ottobre 2025 alle ore 01:12 UTC · 13h 55m

    Pending
    Componenti interessati
    Endicia Online (Printing postage using a Web Browser)
    1. 8 ottobre 2025 alle ore 01:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 ottobre 2025 alle ore 14:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 ottobre 2025 alle ore 15:07 UTCresolved

      This incident has been resolved.

    Login Issues

    Inizio 29 settembre 2025 alle ore 17:18 UTC · 2h 15m

    IssuesIncidente minore
    Componenti interessati
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 29 settembre 2025 alle ore 17:18 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 settembre 2025 alle ore 19:32 UTCresolved

      This incident has been resolved.

    Login Issues

    Inizio 23 settembre 2025 alle ore 18:16 UTC · 21h 25m

    IssuesIncidente minore
    Componenti interessati
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 23 settembre 2025 alle ore 18:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 24 settembre 2025 alle ore 00:44 UTCinvestigating

      Endicia Engineers have resolved the login issues with the web and downloadable clients, however, the history page will be temporarily unavailable for a brief period. We are working to quickly restore this functionality and will provide an update when it's available.  We apologize for the inconvenience.

    3. 24 settembre 2025 alle ore 15:41 UTCresolved

      This incident has been resolved.

    Login Issues

    Inizio 27 agosto 2025 alle ore 18:57 UTC · 6h 7m

    IssuesIncidente minore
    Componenti interessati
    Endicia Online (Printing postage using a Web Browser)
    1. 27 agosto 2025 alle ore 18:57 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 28 agosto 2025 alle ore 01:03 UTCresolved

      Endicia Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    UPS Rates

    Inizio 14 agosto 2025 alle ore 15:24 UTC · 1h 32m

    Pending
    1. 14 agosto 2025 alle ore 15:24 UTCmonitoring

      Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

    2. 14 agosto 2025 alle ore 16:56 UTCresolved

      This incident has been resolved.

    Login Issues

    Inizio 12 agosto 2025 alle ore 15:16 UTC · 1h 14m

    IssuesIncidente minore
    Componenti interessati
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)
    1. 12 agosto 2025 alle ore 15:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 12 agosto 2025 alle ore 16:30 UTCresolved

      This incident has been resolved.

    Login Issues

    Inizio 29 luglio 2025 alle ore 19:21 UTC · 5m

    IssuesIncidente minore
    Componenti interessati
    Endicia Online (Printing postage using a Web Browser)
    1. 29 luglio 2025 alle ore 19:21 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 luglio 2025 alle ore 19:26 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    Inizio 7 luglio 2025 alle ore 13:48 UTC · 3h 24m

    IssuesIncidente minore
    Componenti interessati
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)Endicia API (Endicia Label Server)
    1. 7 luglio 2025 alle ore 13:48 UTCinvestigating

      Endicia is currently experiencing a technical issue that impacts the creation of Scan Forms. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 luglio 2025 alle ore 13:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 luglio 2025 alle ore 17:12 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    Inizio 18 giugno 2025 alle ore 20:08 UTC · 4h 46m

    IssuesIncidente minore
    Componenti interessati
    Endicia Online (Printing postage using a Web Browser)
    1. 18 giugno 2025 alle ore 20:08 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 giugno 2025 alle ore 00:54 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    DHL Express Canada Updates

    Inizio 9 giugno 2025 alle ore 22:47 UTC · 76d 23h

    Pending
    1. 9 giugno 2025 alle ore 22:47 UTCmonitoring

      Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

    2. 25 agosto 2025 alle ore 21:50 UTCresolved

      This incident has been resolved.