Cronologia delle interruzioni di Float

1. 21 ottobre 2026 alle ore 19:35 UTCresolved

   Il 21 ottobre 2026, una vulnerabilità di sicurezza è stata divulgata pubblicamente in un popolare componente software open source utilizzato in tutto il settore, tra cui in parti della nostra infrastruttura web. Dopo la divulgazione, il nostro team di ingegneri ha rapidamente valutato l'impatto potenziale sui servizi di Float, implementato misure di protezione intermedia e implementato aggiornamenti di sicurezza rilasciati da fornitori in tutti i sistemi interessati. Tutti gli aggiornamenti sono stati applicati senza interruzioni di servizio. La nostra indagine non ha trovato alcuna prova che questa vulnerabilità è stata sfruttata contro Float o che i dati dei clienti sono stati colpiti. Continuiamo a monitorare il nostro ambiente come parte delle nostre pratiche di sicurezza standard. Nessuna azione è richiesta dai clienti. Se avete domande, si prega di contattare il nostro team di supporto. Aggiornamento — 22 ottobre 2026: Per riferimento, questo incidente ha affrontato due vulnerabilità correlate nel runtime PHP, CVE-2026-109618 e CVE-2026-109619, collettivamente conosciuto come "PHP2Shell"

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 9 ottobre 2026 alle ore 08:34 UTCresolved

   Tra le 14:30 e le 15:00 UTC l'8 ottobre 2026, alcuni clienti non sono stati in grado di raggiungere Float. Abbiamo identificato la causa come aggiornamento di configurazione di rete di routine, che ha portato a problemi di disponibilità inaspettati e isolati. Il problema è stato risolto, e stiamo lavorando con il nostro fornitore per garantire che non accada di nuovo.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 14 maggio 2026 alle ore 08:37 UTCinvestigating

   We are currently experiencing issues with the search and filter function. Our team is actively working on a fix.

2. 14 maggio 2026 alle ore 08:48 UTCmonitoring

   We've implemented a fix for the issues reported with the search and filter function. We are actively monitoring performance.

3. 14 maggio 2026 alle ore 19:42 UTCresolved

   The issue affecting the search and filter has been resolved, and the system is now operating normally.

1. 14 maggio 2026 alle ore 07:31 UTCinvestigating

   There is an issue with one of our infrastructure providers that may be resulting in errors or delays in data propagation in Float. Based on our initial assessment, core functionalities should not be impacted. We're monitoring the issue and we will update when we know more.

2. 14 maggio 2026 alle ore 09:26 UTCmonitoring

   The issue has been identified by the infrastructure provider and a fix has been applied. We will continue to monitor our services to make sure everything recovered properly.

3. 14 maggio 2026 alle ore 09:26 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 14 maggio 2026 alle ore 15:56 UTCresolved

   This incident has been resolved.

1. 13 marzo 2026 alle ore 13:45 UTCinvestigating

   We are currently experiencing issues with the Search function. Our team is actively working on a fix.

2. 13 marzo 2026 alle ore 15:06 UTCmonitoring

   We've implemented a fix for the issues reported with the Search function. We are actively monitoring performance to confirm the issue has been fully resolved.

3. 13 marzo 2026 alle ore 15:28 UTCresolved

   The issue affecting Search has been resolved, and the system is now operating normally.

1. 6 febbraio 2026 alle ore 19:35 UTCinvestigating

   We're currently investigating issues with our search service. Newly changed items may not be visible in search.

2. 6 febbraio 2026 alle ore 19:55 UTCidentified

   We've identified the issue and we're working to resolve it.

3. 7 febbraio 2026 alle ore 00:44 UTCresolved

   The issue is resolved.

1. 5 dicembre 2025 alle ore 09:17 UTCinvestigating

   We are currently investigating reports of issues accessing Float.com due to an issue with an upstream provider. We are continuing to investigate and will share additional details as soon as they become available.

2. 5 dicembre 2025 alle ore 09:27 UTCmonitoring

   The issue with an upstream provider has been resolved and we're continuing to monitor Float.com.

3. 5 dicembre 2025 alle ore 09:41 UTCresolved

   The issue with the upstream provider has now been resolved.

1. 20 ottobre 2025 alle ore 20:11 UTCinvestigating

   We've observed an issue with services causing the reports and search to fail. We're investigating the issue and will report here as soon as identified and resolved.

2. 20 ottobre 2025 alle ore 22:46 UTCmonitoring

   The issue was identified to be related to global internet disruptions caused by an AWS outage. We've implemented a fix to resolve the problems affecting reports and search, as well as another issue identified with integrations. We're now monitoring the services to ensure there are no further disruptions.

3. 21 ottobre 2025 alle ore 13:58 UTCresolved

   This incident has been resolved. Reports, search, and integrations are back to normal operation.

1. 18 luglio 2025 alle ore 16:04 UTCidentified

   There is an issue with Google Cloud our infrastructure provider that may be causing issues with; Logins with Google, slow responses in the float app, some requests may need to be retried. We're monitoring the issue and we will update when we know more.

2. 18 luglio 2025 alle ore 18:57 UTCresolved

   This incident has been resolved.

1. 1 luglio 2025 alle ore 01:08 UTCinvestigating

   We've observed an issue that teams are unable to add new Projects from the Allocations modal.

2. 1 luglio 2025 alle ore 02:25 UTCmonitoring

   We've deployed a fix for adding new Projects from the Allocations modal.

3. 1 luglio 2025 alle ore 03:50 UTCresolved

   This incident has been resolved.

1. 12 giugno 2025 alle ore 19:04 UTCidentified

   We have identified an issue with our hosting provider Google Cloud which is affecting the Float Application. Issues for customers include slow loading times, or loading failures of the Float Application. We're working on the issue now and will continue to update.

2. 12 giugno 2025 alle ore 21:56 UTCmonitoring

   While there are still issues with our underlying provider we've seen stabilisation for the Float Application. We'll continue to monitor and update.

3. 12 giugno 2025 alle ore 23:10 UTCresolved

   Issue is resolved.

1. 27 febbraio 2025 alle ore 11:41 UTCidentified

   We've identified issues with response times for the Float Application while performing routine changes. We're actively working to implement a fix and will update as we progress.

2. 27 febbraio 2025 alle ore 12:42 UTCmonitoring

   We've implemented a fix and are now monitoring

3. 27 febbraio 2025 alle ore 12:59 UTCresolved

   This issue has been resolved.

1. 22 gennaio 2025 alle ore 09:12 UTCinvestigating

   We have some issues with requests to the Float application. While we've identified the issue there may still be problems with some requests made to Float while we identify a fix.

2. 22 gennaio 2025 alle ore 15:51 UTCresolved

   We've identified and released some changes to support previous issues. We'll continue to monitor going forward.

1. 9 luglio 2024 alle ore 21:07 UTCinvestigating

   The float.com site is inaccessible for some people, we're investigating the issue. The float app continues to work fine and workflows for teams using the resource management tool is not affected.

2. 10 luglio 2024 alle ore 09:22 UTCresolved

   A patch has been issued and we're monitoring.

1. 7 marzo 2024 alle ore 21:03 UTCinvestigating

   We are investigating an issue with our cloud provider that is causing problems for customers viewing their schedules.

2. 7 marzo 2024 alle ore 21:23 UTCidentified

   We've identified the issue and are working to resolve it.

3. 7 marzo 2024 alle ore 21:33 UTCmonitoring

   We implemented a fix and can see the problem has stopped. We're monitoring now to check it doesn't re-occur.

4. 7 marzo 2024 alle ore 22:00 UTCresolved

   This incident has been resolved.

1. 5 marzo 2024 alle ore 16:08 UTCinvestigating

   We are experiencing degraded performance from our 3rd party identity provider, causing high latency for SSO authentication.

2. 5 marzo 2024 alle ore 17:03 UTCresolved

   This incident has been resolved.

1. 30 gennaio 2024 alle ore 12:34 UTCidentified

   An issue with database connectivity has been identified while running a routine deployment. We're working to get Float back up and operational.

2. 30 gennaio 2024 alle ore 13:06 UTCmonitoring

   We've implemented a failover for our production database and we're seeing healthy requests and responses. We'll continue to monitor the situation.

3. 30 gennaio 2024 alle ore 13:48 UTCresolved

   The issue has been resolved.

1. 7 settembre 2023 alle ore 08:24 UTCinvestigating

   We're currently investigating issues with the Float App. We'll update as soon as we know more.

2. 7 settembre 2023 alle ore 09:15 UTCresolved

   A fix has been implemented and the service is back online.

1. 23 agosto 2023 alle ore 20:03 UTCidentified

   We have identified a problem with an upstream provider that is causing requests to fail. We're working on a fix now.

2. 23 agosto 2023 alle ore 20:30 UTCmonitoring

   We've released a fix Float App users will be receiving successful responses now. We will continue to monitor the situation.

3. 23 agosto 2023 alle ore 21:45 UTCresolved

   The issue has been resolved.

1. 21 agosto 2023 alle ore 07:01 UTCidentified

   An issue with an upstream provider is causing problems with Float. Some customers may experience longer loading times and some failed requests.

2. 21 agosto 2023 alle ore 09:24 UTCmonitoring

   Our monitoring is indicating the problem is subsiding, we'll continue to monitor.

3. 21 agosto 2023 alle ore 12:55 UTCresolved

   The issue is resolved.