Cronologia delle interruzioni di Freedompay

1. 1 settembre 2026 alle ore 23:59 UTCinvestigating

   FreedomPay sta attualmente indagando i rapporti di latenza del trattamento delle transazioni e i timeout con Network International - MEA. I team di supporto stanno attualmente indagando sull'incidente e FreedomPay continuerà a fornire aggiornamenti ai propri clienti.

2. 2 settembre 2026 alle ore 00:23 UTCresolved

   L'elaborazione delle transazioni è tornata alla normalità e tutti i problemi sono stati risolti. Per domande o commenti, si prega di contattare il Network International - MEA relaziona manager.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 14 luglio 2026 alle ore 13:21 UTCinvestigating

   FreedomPay sta attualmente indagando i rapporti di elaborazione delle transazioni latenza e timeout con Global Payments Heartland - Stati Uniti. I team di supporto stanno attualmente indagando sull'incidente e FreedomPay continuerà a fornire aggiornamenti ai propri clienti.

2. 14 luglio 2026 alle ore 13:36 UTCresolved

   L'elaborazione delle transazioni è tornata alla normalità e tutti i problemi sono stati risolti. Per domande o commenti, si prega di contattare il vostro Global Payments Heartland - responsabile relazioni USA.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 12 luglio 2026 alle ore 02:55 UTCinvestigating

   FreedomPay sta attualmente indagando i rapporti di elaborazione delle transazioni latenza e timeout con Global Blue - Currency Select - Australia. I team di supporto stanno attualmente indagando sull'incidente e FreedomPay continuerà a fornire aggiornamenti ai propri clienti.

2. 12 luglio 2026 alle ore 03:08 UTCresolved

   L'elaborazione delle transazioni è tornata alla normalità e tutti i problemi sono stati risolti. Per domande o commenti, si prega di contattare il Global Blue - Currency Select - Australia relaziona manager.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 4 luglio 2026 alle ore 12:48 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 4 luglio 2026 alle ore 13:12 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 28 giugno 2026 alle ore 11:07 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International - MEA. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 28 giugno 2026 alle ore 11:23 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International - MEA relationship manager.

1. 23 giugno 2026 alle ore 19:41 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay's Worldwide Payment Gateway - WPG. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 23 giugno 2026 alle ore 19:48 UTCmonitoring

   FreedomPay is in contact with Worldpay's Worldwide Payment Gateway - WPG and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 23 giugno 2026 alle ore 20:37 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldpay's Worldwide Payment Gateway - WPG relationship manager.

1. 23 giugno 2026 alle ore 09:39 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP U.K.. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 23 giugno 2026 alle ore 09:46 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments UCP U.K. relationship manager.

1. 23 giugno 2026 alle ore 08:27 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 23 giugno 2026 alle ore 08:30 UTCmonitoring

   FreedomPay has identified the issue causing transaction processing latency with Freeway.  FreedomPay's Incident Response team is currently addressing issue and will update clients once the issue has been resolved.

3. 23 giugno 2026 alle ore 09:38 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 19 giugno 2026 alle ore 13:06 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 19 giugno 2026 alle ore 13:41 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 16 giugno 2026 alle ore 13:10 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with FEXCO. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 16 giugno 2026 alle ore 13:40 UTCmonitoring

   FreedomPay is in contact with FEXCO and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 16 giugno 2026 alle ore 14:13 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 16 giugno 2026 alle ore 10:54 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 16 giugno 2026 alle ore 11:06 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.

1. 10 giugno 2026 alle ore 17:52 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with De Lange Landen Processing Platform. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 10 giugno 2026 alle ore 18:56 UTCresolved

   transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your De Lange Landen Processing Platform relationship manager.

1. 10 giugno 2026 alle ore 16:29 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 10 giugno 2026 alle ore 17:00 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 10 giugno 2026 alle ore 16:08 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Hosted Payment Controls. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 10 giugno 2026 alle ore 17:00 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. 9 giugno 2026 alle ore 09:24 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Mastercard TSPI. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 9 giugno 2026 alle ore 10:01 UTCmonitoring

   FreedomPay is in contact with Mastercard TSPI and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 9 giugno 2026 alle ore 10:57 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Mastercard TSPI relationship manager.

1. 29 maggio 2026 alle ore 03:43 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 29 maggio 2026 alle ore 04:17 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.

1. 17 maggio 2026 alle ore 08:21 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 17 maggio 2026 alle ore 13:06 UTCmonitoring

   FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 17 maggio 2026 alle ore 15:30 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 17 maggio 2026 alle ore 05:12 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 17 maggio 2026 alle ore 06:05 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. 4 maggio 2026 alle ore 10:44 UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. 4 maggio 2026 alle ore 10:50 UTCmonitoring

   FreedomPay is in contact with Redsys - Europe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 4 maggio 2026 alle ore 11:09 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.

1. 23 aprile 2026 alle ore 12:00 UTCinvestigating

   We are currently investigating this issue.

2. 23 aprile 2026 alle ore 12:53 UTCmonitoring

   FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. 23 aprile 2026 alle ore 14:31 UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.