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    Cronologia delle interruzioni di Getresponse

    51 Getresponse incidents · gennaio 2024 — official updates, affected components, duration and resolution details.

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    File carica temporaneamente non disponibile in Webinars

    Inizio 21 ottobre 2026 alle ore 13:26 UTC · 3h 24m

    IssuesIncidente minore
    Componenti interessati
    Webinars
    1. 21 ottobre 2026 alle ore 13:26 UTCidentified

      Come misura di sicurezza preventiva, il nostro fornitore di servizi webinar ha temporaneamente disabilitato i file upload, come presentazioni e immagini di logo. Nel frattempo, è possibile mostrare presentazioni e documenti ai partecipanti utilizzando la condivisione dello schermo. Tutte le altre funzionalità webinar, tra cui eventi dal vivo, chat, sondaggi e registrazione, funzionano come al solito. pubblicheremo un aggiornamento non appena saranno disponibili di nuovo gli upload dei file. Grazie per la pazienza.

    2. 21 ottobre 2026 alle ore 16:50 UTCresolved

      This incident has been resolved.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Problemi con il caricamento delle immagini che interessano i Clienti di Self Service

    Inizio 14 settembre 2026 alle ore 09:16 UTC · 4h 10m

    IssuesIncidente minore
    Componenti interessati
    Image Hosting
    1. 14 settembre 2026 alle ore 09:16 UTCinvestigating

      Stiamo attualmente indagando su questo problema.

    2. 14 settembre 2026 alle ore 13:26 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Issue with SMS provider

    Inizio 8 maggio 2026 alle ore 18:33 UTC · 2d 11h

    OutageIncidente maggiore
    Componenti interessati
    SMS
    1. 8 maggio 2026 alle ore 18:33 UTCmonitoring

      We're experiencing issues with our external SMS service provider.

    2. 11 maggio 2026 alle ore 05:42 UTCresolved

      This incident has been resolved.

    Issue with SMS provider

    Inizio 8 maggio 2026 alle ore 09:19 UTC · 5h 44m

    Pending
    Componenti interessati
    SMS
    1. 8 maggio 2026 alle ore 09:19 UTCinvestigating

      We're experiencing issues with SMS provider

    2. 8 maggio 2026 alle ore 10:02 UTCmonitoring

      We are monitoring an issue with our third-party SMS provider

    3. 8 maggio 2026 alle ore 15:03 UTCresolved

      This incident has been resolved.

    Ongoing Services Issue

    Inizio 27 aprile 2026 alle ore 08:38 UTC · 55m

    OutageIncidente maggiore
    Componenti interessati
    AutomationContacts (+Import)DasbhboardImage HostingMultiuserEmail and DomainsPaid AdsForms and PopupsWeb ConnectMessage EditorWebformsReportsWebinarsLanding PagesWebsite BuilderEcomerce ToolsFiles and ImagesIntegrationWebhooksAPIContact Sign Ups
    1. 27 aprile 2026 alle ore 08:38 UTCinvestigating

      Some users may be experiencing issues trying to log into GetResponse. Our team's working on a solution. We'll let you know when access to GetResponse is restored. Sorry for the disruption!

    2. 27 aprile 2026 alle ore 08:51 UTCinvestigating

      We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.

    3. 27 aprile 2026 alle ore 09:03 UTCinvestigating

      We are continuing to investigate this issue.

    4. 27 aprile 2026 alle ore 09:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 27 aprile 2026 alle ore 09:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 27 aprile 2026 alle ore 09:33 UTCresolved

      This incident has been resolved.

    Marketing Pages Issues

    Inizio 23 aprile 2026 alle ore 11:06 UTC · 1h 17m

    OutageIncidente maggiore
    Componenti interessati
    Marketing Pages
    1. 23 aprile 2026 alle ore 11:06 UTCinvestigating

      We're experiencing issues with Marketing Pages.

    2. 23 aprile 2026 alle ore 12:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 23 aprile 2026 alle ore 12:23 UTCresolved

      This incident has been resolved.

    Ongoing issue affecting GetResponse marketing resources

    Inizio 18 marzo 2026 alle ore 12:51 UTC · 40m

    Pending
    Componenti interessati
    Refer a FriendMarketing Pages
    1. 18 marzo 2026 alle ore 12:51 UTCinvestigating

      We are currently investigating this issue.

    2. 18 marzo 2026 alle ore 13:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 marzo 2026 alle ore 13:31 UTCresolved

      This incident has been resolved.

    Newsletter Sending Issues

    Inizio 3 marzo 2026 alle ore 13:33 UTC · 1h 14m

    OutageIncidente maggiore
    Componenti interessati
    Email Marketing
    1. 3 marzo 2026 alle ore 13:33 UTCinvestigating

      We are currently experiencing a technical issue that is preventing us from sending out our newsletters. Our engineering team is actively investigating the error and working to restore the dispatch system. We apologize for the inconvenience and will provide updates as soon as we learn more.

    2. 3 marzo 2026 alle ore 13:42 UTCinvestigating

      We are continuing to investigate this issue.

    3. 3 marzo 2026 alle ore 14:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 3 marzo 2026 alle ore 14:47 UTCresolved

      This incident has been resolved.

    Ongoing Memory Usage Issues affecting US Date Center Clients

    Inizio 19 gennaio 2026 alle ore 15:19 UTC · 48m

    IssuesIncidente minore
    Componenti interessati
    Marketing Pages
    1. 19 gennaio 2026 alle ore 15:19 UTCinvestigating

      We're experiencing intermittent network issues. Some services may be delayed. Please bear with us as we're working on a solution. We'll keep you updated on our progress.

    2. 19 gennaio 2026 alle ore 15:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 gennaio 2026 alle ore 15:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 19 gennaio 2026 alle ore 16:07 UTCresolved

      This incident has been resolved.

    Ongoing Partner Service Issue affecting GetResponse content delivery network

    Inizio 16 dicembre 2025 alle ore 14:05 UTC · 1h 15m

    IssuesIncidente minore
    Componenti interessati
    Image HostingMarketing Pages
    1. 16 dicembre 2025 alle ore 14:05 UTCinvestigating

      We are currently investigating this issue.

    2. 16 dicembre 2025 alle ore 15:20 UTCresolved

      This incident has been resolved.

    Ongoing Partner Service Issue affecting GetResponse content delivery network

    Inizio 16 dicembre 2025 alle ore 11:17 UTC · 45m

    IssuesIncidente minore
    Componenti interessati
    Image HostingMarketing PagesReportsFiles and Images
    1. 16 dicembre 2025 alle ore 11:17 UTCinvestigating

      We are currently investigating this issue.

    2. 16 dicembre 2025 alle ore 12:01 UTCresolved

      This incident has been resolved.

    Ongoing Partner Service Issue affecting GetResponse content delivery network

    Inizio 16 dicembre 2025 alle ore 07:54 UTC · 14m

    IssuesIncidente minore
    Componenti interessati
    Image HostingMarketing Pages
    1. 16 dicembre 2025 alle ore 07:54 UTCinvestigating

      We are currently investigating this issue.

    2. 16 dicembre 2025 alle ore 08:07 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 dicembre 2025 alle ore 08:09 UTCresolved

      This incident has been resolved.

    Possible downgraded performance resulting from network partner global issue

    Inizio 5 dicembre 2025 alle ore 09:03 UTC · 24m

    Pending
    1. 5 dicembre 2025 alle ore 09:03 UTCinvestigating

      We are investigating the impact of network partner issue upon GetResponse accessibility.

    2. 5 dicembre 2025 alle ore 09:28 UTCresolved

      This incident has been resolved.

    Marketing Pages Issues

    Inizio 27 novembre 2025 alle ore 12:54 UTC · 4h 30m

    OutageIncidente maggiore
    Componenti interessati
    Marketing Pages
    1. 27 novembre 2025 alle ore 12:54 UTCidentified

      We're experiencing issues affecting the GetResponse Help Center. Some users may see an error page when trying to use it. We're working on a fix as fast as we can and will keep you updated on the progress.

    2. 27 novembre 2025 alle ore 17:24 UTCresolved

      This incident has been resolved.

    Ongoing Service Issue affecting Self Service Clients

    Inizio 21 novembre 2025 alle ore 09:58 UTC · 1h 41m

    OutageIncidente maggiore
    Componenti interessati
    Multiuser
    1. 21 novembre 2025 alle ore 09:58 UTCinvestigating

      We are currently investigating this issue.

    2. 21 novembre 2025 alle ore 10:07 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 novembre 2025 alle ore 10:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 novembre 2025 alle ore 11:39 UTCresolved

      This incident has been resolved.

    Possible downgraded performance resulting from network partner global issue

    Inizio 18 novembre 2025 alle ore 12:21 UTC · 2h 30m

    IssuesIncidente minore
    1. 18 novembre 2025 alle ore 12:21 UTCinvestigating

      We are investigating the impact of network partner issue upon GetResponse accessibility

    2. 18 novembre 2025 alle ore 14:51 UTCresolved

      This incident has been resolved.

    Ongoing Service Issue affecting EU and US Self-Service Clients

    Inizio 31 ottobre 2025 alle ore 11:30 UTC · 4h 56m

    IssuesIncidente minore
    Componenti interessati
    AutomationEmail DeliveryAutorespondersContacts (+Import)Transactional EmailsReportsContact Sign Ups
    1. 31 ottobre 2025 alle ore 12:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 31 ottobre 2025 alle ore 13:59 UTCinvestigating

      We are currently investigating this issue.

    3. 31 ottobre 2025 alle ore 16:26 UTCresolved

      This incident has been resolved.

    Adding Contacts Delays

    Inizio 30 ottobre 2025 alle ore 13:44 UTC · 36m

    Pending
    Componenti interessati
    Contacts (+Import)
    1. 30 ottobre 2025 alle ore 13:44 UTCinvestigating

      We're experiencing issues causing delays when adding new contacts. We're working on a fix as fast as we can. We'll keep you updated on the progress.

    2. 30 ottobre 2025 alle ore 13:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 ottobre 2025 alle ore 14:20 UTCresolved

      This incident has been resolved.

    Ongoing Service Issue affecting EU and US Self-Service Clients

    Inizio 28 ottobre 2025 alle ore 14:54 UTC · 31m

    OutageIncidente maggiore
    Componenti interessati
    Email Delivery
    1. 28 ottobre 2025 alle ore 14:54 UTCinvestigating

      Message sends are being delayed. We are investigating the issue.

    2. 28 ottobre 2025 alle ore 15:25 UTCresolved

      This incident has been resolved.

    Ongoing Service Issue affecting EU and US Date Center Clients

    Inizio 28 ottobre 2025 alle ore 08:41 UTC · 3h 49m

    Pending
    Componenti interessati
    Email DeliveryContacts (+Import)Email MarketingContact Sign Ups
    1. 28 ottobre 2025 alle ore 08:41 UTCinvestigating

      Message sends are being delayed. We are investigating the issue.

    2. 28 ottobre 2025 alle ore 09:00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28 ottobre 2025 alle ore 09:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 28 ottobre 2025 alle ore 11:17 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 28 ottobre 2025 alle ore 12:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 28 ottobre 2025 alle ore 12:31 UTCresolved

      This incident has been resolved.