Cronologia delle interruzioni di Greenhouse

1. 5 agosto 2026 alle ore 02:18 UTCinvestigating

   We are currently experiencing a partial disruption affecting searching for a user, processing candidate unhire actions, sending emails and availability requests, submitting referrals, generating offer letters, submitting scorecards, adding candidate notes, and editing interview plans in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 5 agosto 2026 alle ore 02:40 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 agosto 2026 alle ore 03:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 agosto 2026 alle ore 13:29 UTCresolved

   This incident has been resolved.

1. 22 luglio 2026 alle ore 18:58 UTCinvestigating

   Attualmente stiamo vivendo un problema con l'integrazione di Microsoft Teams che colpisce le interviste di programmazione su calendari condivisi. Il nostro team di ingegneri sta indagando attivamente sulla causa principale. Continueremo a fornire aggiornamenti come ulteriori informazioni diventano disponibili.

2. 7 agosto 2026 alle ore 14:30 UTCidentified

   Sembra che il problema sia relativo all'API Graph. Il nostro team di ingegneria è in contatto con Microsoft Support per aiutarli a diagnosticare il problema.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 10 luglio 2026 alle ore 20:29 UTCinvestigating

   We are currently experiencing a partial disruption affecting Take Home Tests in Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 10 luglio 2026 alle ore 21:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 luglio 2026 alle ore 21:25 UTCresolved

   This incident has been resolved.

1. 6 luglio 2026 alle ore 22:13 UTCinvestigating

   We are currently investigating this issue.

2. 6 luglio 2026 alle ore 22:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 luglio 2026 alle ore 22:28 UTCresolved

   The token refresh server has been repaired.

1. 2 luglio 2026 alle ore 17:00 UTCinvestigating

   We are currently experiencing a partial disruption affecting Sterling background checks. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 6 luglio 2026 alle ore 20:35 UTCresolved

   We appreciate your patients. Sterling background checks are now fully functional.

1. 29 giugno 2026 alle ore 17:16 UTCinvestigating

   We are currently investigating this issue.

2. 29 giugno 2026 alle ore 17:28 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 giugno 2026 alle ore 20:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 29 giugno 2026 alle ore 20:44 UTCresolved

   This incident has been resolved.

1. 26 giugno 2026 alle ore 13:24 UTCinvestigating

   We are currently investigating this issue.

2. 26 giugno 2026 alle ore 13:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 giugno 2026 alle ore 14:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 giugno 2026 alle ore 15:25 UTCresolved

   This incident has been resolved.

1. 19 giugno 2026 alle ore 17:24 UTCinvestigating

   We are currently investigating an issue where emails may not be sent for customers using custom SMTP routes with Microsoft 365.

2. 19 giugno 2026 alle ore 18:39 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 giugno 2026 alle ore 21:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 19 giugno 2026 alle ore 22:23 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 19 giugno 2026 alle ore 22:24 UTCresolved

   This incident has been resolved.

1. 18 giugno 2026 alle ore 12:35 UTCinvestigating

   We are currently experiencing a delay for Silo 1 in BIC data delivery.

2. 18 giugno 2026 alle ore 13:02 UTCresolved

   This incident has been resolved.

1. 17 giugno 2026 alle ore 12:55 UTCinvestigating

   We are currently experiencing a delay across all silos in BIC data delivery.

2. 17 giugno 2026 alle ore 14:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 giugno 2026 alle ore 07:57 UTCidentified

   We are continuing to work on a fix for this issue.

4. 18 giugno 2026 alle ore 07:57 UTCresolved

   This incident has been resolved.

1. 11 giugno 2026 alle ore 19:47 UTCmonitoring

   We are currently investigating an issue affecting offer workflows that rely on DocuSign. This appears to be related to an outage reported by DocuSign. Customers may experience delays or errors when completing DocuSign-backed offer signing workflows. We are monitoring the vendor incident and will share updates as we learn more.

2. 12 giugno 2026 alle ore 00:40 UTCresolved

   DocuSign has marked the incident as resolved. If you experienced issues with DocuSign-related workflows earlier, please retry the affected action.

1. 5 giugno 2026 alle ore 21:57 UTCmonitoring

   ADP added some additional validation logic around the State Tax / State Unemployment Insurance (SUI) Tax Code field for New Hire Exports from Greenhouse Onboarding. Exports without this field may be rejected by ADP. They are working on reverting the change.

2. 5 giugno 2026 alle ore 22:00 UTCresolved

   ADP has reverted their change. All exports should now work as normal.

1. 28 maggio 2026 alle ore 16:23 UTCinvestigating

   Some customers are experiencing errors while trying to send offers for signature. Adobe is currently experiencing an issue and they are investigating. We will continue to monitor the situation from our side.

2. 28 maggio 2026 alle ore 18:29 UTCresolved

   This incident has been resolved.

1. 27 maggio 2026 alle ore 15:08 UTCinvestigating

   Harvest API documentation site is currently experiencing an outage. Our documentation vendor is currently working to fix the issue.

2. 27 maggio 2026 alle ore 21:16 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 maggio 2026 alle ore 11:34 UTCresolved

   Their outage has been resolved

1. 22 maggio 2026 alle ore 15:49 UTCinvestigating

   We are currently experiencing an outage affecting Greenhouse Recruiting on silos 7, 8, and 9. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

2. 22 maggio 2026 alle ore 16:25 UTCresolved

   An issue was identified in testing a new ingress configuration to route traffic into Greenhouse. We have restored the previous configuration and the issue appears to have been resolved.

3. 27 maggio 2026 alle ore 14:39 UTCpostmortem

   **What happened:** During a planned migration process, we hit a scaling limit on a core infrastructure component which impacted certain customer traffic. **Impact:** A portion of customer traffic was dropped causing a full outage for customers on Silos 7, 8, and 9. **Fix:** The migration was rolled back in all customer environments. **Prevention:** The migration has not been reapplied and is on hold, pending further investigation by the team to establish a safe migration path.

1. 20 maggio 2026 alle ore 15:05 UTCinvestigating

   Some customers are experiencing timeouts and errors when making requests to Harvest v3 on Silo 1. We are currently investigating this issue.

2. 20 maggio 2026 alle ore 15:41 UTCresolved

   This incident has been resolved.

1. 19 maggio 2026 alle ore 19:18 UTCinvestigating

   We are currently experiencing a partial disruption affecting Calendly interviews within Greenhouse Recruiting where the "Reschedule" and "Cancel" buttons are not appearing. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 19 maggio 2026 alle ore 21:22 UTCinvestigating

   Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

3. 19 maggio 2026 alle ore 21:23 UTCidentified

   Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

4. 19 maggio 2026 alle ore 22:43 UTCmonitoring

   A fix was released and we are confirming that customer-reported issues have been resolved.

5. 19 maggio 2026 alle ore 22:57 UTCresolved

   This incident has been resolved.

1. 15 maggio 2026 alle ore 19:08 UTCresolved

   This morning, some third-party vendors received task reminder emails for tasks they had already been notified about. This was a one-time occurrence — we expect no additional emails to be sent as a result of this issue.

1. 11 maggio 2026 alle ore 19:03 UTCidentified

   We are currently experiencing a partial disruption affecting job creation with approval custom fields in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 11 maggio 2026 alle ore 21:20 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 maggio 2026 alle ore 21:26 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 maggio 2026 alle ore 21:42 UTCresolved

   This incident has been resolved.

1. 11 maggio 2026 alle ore 19:01 UTCinvestigating

   We are currently experiencing a partial disruption affecting offer creation. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 11 maggio 2026 alle ore 19:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 maggio 2026 alle ore 20:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 maggio 2026 alle ore 20:50 UTCresolved

   This incident has been resolved.