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    Cronologia delle interruzioni di Gusto

    52 Gusto incidents · febbraio 2023 — official updates, affected components, duration and resolution details.

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    Gusto is down

    Inizio 25 giugno 2026 alle ore 22:06 UTC · 21m

    OutageIncidente maggiore
    Componenti interessati
    Gusto MobilePayroll, Benefits, HRGusto.com website
    1. 25 giugno 2026 alle ore 22:06 UTCinvestigating

      We’re investigating now. We’ll keep this page updated as we fix the problem.

    2. 25 giugno 2026 alle ore 22:27 UTCresolved

      This incident has been resolved.

    Some Customers may be unable to run payroll at this time

    Inizio 23 giugno 2026 alle ore 18:20 UTC · 56m

    OutageIncidente critico
    Componenti interessati
    Payroll, Benefits, HR
    1. 23 giugno 2026 alle ore 18:20 UTCinvestigating

      Some customers may be unable to run payroll at this time.

    2. 23 giugno 2026 alle ore 19:16 UTCresolved

      This incident has been resolved.

    All administrators are unable to run payroll

    Inizio 25 marzo 2026 alle ore 23:45 UTC · 2h 6m

    OutageIncidente critico
    Componenti interessati
    Gusto MobilePayroll, Benefits, HRAPI
    1. 25 marzo 2026 alle ore 23:45 UTCinvestigating

      Some administrators are unable to run payroll

    2. 26 marzo 2026 alle ore 01:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 marzo 2026 alle ore 01:51 UTCresolved

      This incident has been resolved.

    We are aware that customers may be experiencing issues when accessing Gusto.

    Inizio 16 dicembre 2025 alle ore 18:16 UTC · 2h 40m

    OutageIncidente critico
    Componenti interessati
    Gusto MobilePayroll, Benefits, HRGusto.com websiteAPI
    1. 16 dicembre 2025 alle ore 18:16 UTCinvestigating

      We are currently investigating this issue.

    2. 16 dicembre 2025 alle ore 18:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 dicembre 2025 alle ore 20:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.

    4. 16 dicembre 2025 alle ore 20:57 UTCresolved

      This incident has been resolved.

    Chat channel unavailable

    Inizio 7 novembre 2025 alle ore 14:35 UTC · 1h 12m

    OutageIncidente critico
    Componenti interessati
    Chat System
    1. 7 novembre 2025 alle ore 14:35 UTCinvestigating

      We are currently investigating an outage with our chat channel, please consider phone or email for support.

    2. 7 novembre 2025 alle ore 15:46 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 novembre 2025 alle ore 15:46 UTCresolved

      We are continuing to investigate this issue.

    Investigating issues with Payroll Processing for some users

    Inizio 24 ottobre 2025 alle ore 19:39 UTC · 15m

    OutageIncidente maggiore
    Componenti interessati
    Payroll, Benefits, HR
    1. 24 ottobre 2025 alle ore 19:39 UTCinvestigating

      We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.

    2. 24 ottobre 2025 alle ore 19:54 UTCresolved

      On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.

    We are aware that some customers may be experiencing issues accessing Gusto.com.

    Inizio 26 giugno 2025 alle ore 18:45 UTC · 1h 47m

    OutageIncidente critico
    Componenti interessati
    Gusto.com websiteAPI
    1. 26 giugno 2025 alle ore 18:45 UTCinvestigating

      We are currently investigating this issue.

    2. 26 giugno 2025 alle ore 19:00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 giugno 2025 alle ore 19:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 giugno 2025 alle ore 20:32 UTCresolved

      This incident has been resolved.

    Gusto settings page performance degradation

    Inizio 17 febbraio 2025 alle ore 19:24 UTC · 50m

    IssuesIncidente minore
    Componenti interessati
    Payroll, Benefits, HR
    1. 17 febbraio 2025 alle ore 19:24 UTCidentified

      Performance is currently degraded on the Gusto settings page, Gusto is aware and working on a resolution.

    2. 17 febbraio 2025 alle ore 20:13 UTCresolved

      This incident has been resolved.

    Customers are experiencing slowness and errors when accessing Gusto

    Inizio 22 novembre 2024 alle ore 19:09 UTC · 1h 48m

    OutageIncidente critico
    Componenti interessati
    Gusto.com websiteAPI
    1. 22 novembre 2024 alle ore 19:09 UTCinvestigating

      We are currently investigating an issue where customers are unable to access their Gusto accounts. This is also impacting the performance of our API.

    2. 22 novembre 2024 alle ore 19:16 UTCinvestigating

      We are continuing to investigate this issue.

    3. 22 novembre 2024 alle ore 19:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22 novembre 2024 alle ore 20:57 UTCresolved

      Customers should no longer be experiencing slowness and errors in Gusto.

    Customers are experiencing slowness and errors

    Inizio 20 novembre 2024 alle ore 17:09 UTC · 13m

    IssuesIncidente minore
    Componenti interessati
    Payroll, Benefits, HRAPI
    1. 20 novembre 2024 alle ore 17:09 UTCinvestigating

      We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

    2. 20 novembre 2024 alle ore 17:22 UTCresolved

      Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

    Customers are experiencing slowness and errors

    Inizio 19 novembre 2024 alle ore 20:08 UTC · 25m

    IssuesIncidente minore
    Componenti interessati
    Payroll, Benefits, HRAPI
    1. 19 novembre 2024 alle ore 20:08 UTCinvestigating

      We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

    2. 19 novembre 2024 alle ore 20:33 UTCresolved

      Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

    Some customers are experiencing slowness and errors in their Gusto dashboard

    Inizio 31 ottobre 2024 alle ore 17:09 UTC · 1h 11m

    OutageIncidente maggiore
    Componenti interessati
    Payroll, Benefits, HRGusto.com website
    1. 31 ottobre 2024 alle ore 17:09 UTCinvestigating

      We're aware that some customers may experience slowness resulting in an error. We are actively investigating the issue.

    2. 31 ottobre 2024 alle ore 17:17 UTCmonitoring

      Customers should no longer be experiencing slowness and errors due to this issue.

    3. 31 ottobre 2024 alle ore 18:20 UTCresolved

      This incident has been resolved.

    All customers are unable to use our chat option for support.

    Inizio 17 ottobre 2024 alle ore 14:35 UTC · 1h 33m

    OutageIncidente critico
    Componenti interessati
    Chat System
    1. 17 ottobre 2024 alle ore 14:35 UTCinvestigating

      We are currently investigating this issue. For support, please request a call through the Support tab of your Gusto account.

    2. 17 ottobre 2024 alle ore 15:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 ottobre 2024 alle ore 16:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 ottobre 2024 alle ore 16:08 UTCresolved

      This incident has been resolved.

    Some customers may experience longer wait times when calling Gusto

    Inizio 19 settembre 2024 alle ore 14:16 UTC · 1h 2m

    IssuesIncidente minore
    Componenti interessati
    Phone System
    1. 19 settembre 2024 alle ore 14:16 UTCinvestigating

      We have identified an issue that has resulted in longer wait times when calling Gusto. Feel free to use chat for immediate assistance. We are working to resolve this issue as quickly as possible.

    2. 19 settembre 2024 alle ore 15:19 UTCresolved

      This incident has been resolved.

    Some customers are experiencing an error when accessing Gusto.

    Inizio 17 settembre 2024 alle ore 01:31 UTC · 3h 19m

    OutageIncidente maggiore
    Componenti interessati
    Gusto.com websiteAPI
    1. 17 settembre 2024 alle ore 01:31 UTCinvestigating

      We are currently investigating this issue.

    2. 17 settembre 2024 alle ore 02:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 settembre 2024 alle ore 03:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 settembre 2024 alle ore 04:50 UTCresolved

      No issues have been seen since 8:42p PT, we consider this issue resolved.

    Some Users are unable to access Gusto

    Inizio 10 settembre 2024 alle ore 20:57 UTC · 38m

    OutageIncidente maggiore
    Componenti interessati
    Payroll, Benefits, HRGusto.com website
    1. 10 settembre 2024 alle ore 20:57 UTCinvestigating

      We are currently investigating this issue.

    2. 10 settembre 2024 alle ore 21:03 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 settembre 2024 alle ore 21:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 settembre 2024 alle ore 21:17 UTCmonitoring

      We are continuing to monitor for any further issues. Some pages are loading slowly.

    5. 10 settembre 2024 alle ore 21:34 UTCresolved

      This incident has been resolved.

    We are aware that some customers are experiencing issues running payroll.

    Inizio 5 agosto 2024 alle ore 22:04 UTC · 10m

    OutageIncidente maggiore
    Componenti interessati
    Payroll, Benefits, HR
    1. 5 agosto 2024 alle ore 22:04 UTCinvestigating

      We are currently investigating this issue.

    2. 5 agosto 2024 alle ore 22:12 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 agosto 2024 alle ore 22:14 UTCresolved

      This incident has been resolved.

    Experiencing Issues with Cloudflare CDN/Cache and Cloudflare Network

    Inizio 20 giugno 2024 alle ore 19:36 UTC · 1h 0m

    IssuesIncidente minore
    Componenti interessati
    API
    1. 20 giugno 2024 alle ore 19:36 UTCinvestigating

      We are currently investigating this issue.

    2. 20 giugno 2024 alle ore 20:35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 giugno 2024 alle ore 20:36 UTCresolved

      This incident has been resolved.

    We are aware of some users experiencing site slowness or time outs. Our team is actively working to resolve this issue with an anticipated resolution by 11am PST. We apologize for any inconvenience.

    Inizio 15 aprile 2024 alle ore 16:36 UTC · 1h 22m

    Pending
    Componenti interessati
    Gusto.com website
    1. 15 aprile 2024 alle ore 16:36 UTCinvestigating

      We are currently investigating this issue.

    2. 15 aprile 2024 alle ore 17:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 aprile 2024 alle ore 17:59 UTCresolved

      This incident has been resolved.

    We are currently experiencing higher than normal call volume. During this time, please leverage help center for support. Thank you for your patience.

    Inizio 19 marzo 2024 alle ore 21:13 UTC · 43m

    OutageIncidente critico
    Componenti interessati
    Phone System
    1. 19 marzo 2024 alle ore 21:13 UTCinvestigating

      We are currently investigating this issue.

    2. 19 marzo 2024 alle ore 21:55 UTCresolved

      This incident has been resolved.