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    Cronologia delle interruzioni di Hirefire

    18 Hirefire incidents · giugno 2023 — official updates, affected components, duration and resolution details.

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    Maintenance

    Inizio 27 ottobre 2025 alle ore 11:35 UTC · 5m

    MaintenanceEvento di manutenzione
    1. 27 ottobre 2025 alle ore 11:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary Halt on Autoscalers

    Inizio 20 ottobre 2025 alle ore 18:01 UTC · 11h 52m

    Pending
    1. 21 ottobre 2025 alle ore 05:53 UTCresolved

      The system remains stable. Marking as resolved.

    Database Maintenance

    Inizio 8 settembre 2025 alle ore 07:30 UTC · 15m

    MaintenanceEvento di manutenzione
    1. 8 settembre 2025 alle ore 07:45 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Inizio 7 luglio 2025 alle ore 07:30 UTC · 10m

    MaintenanceEvento di manutenzione
    1. 7 luglio 2025 alle ore 07:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Heroku Platform Issues

    Inizio 10 giugno 2025 alle ore 08:42 UTC · 1d 7h

    Pending
    1. 11 giugno 2025 alle ore 16:12 UTCresolved

      Autoscaling has been fully restored following the restoration of Heroku's API. However, some Heroku customers on X.com have reported intermittent errors. If you are still experiencing autoscaling issues, please contact us at [email protected], and we will investigate promptly. Heroku status page reference: https://status.heroku.com/incidents/2822

    Database Maintenance

    Inizio 30 maggio 2025 alle ore 08:15 UTC · 9m

    MaintenanceEvento di manutenzione
    1. 30 maggio 2025 alle ore 08:23 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Inizio 21 maggio 2025 alle ore 07:30 UTC · 10m

    MaintenanceEvento di manutenzione
    1. 21 maggio 2025 alle ore 07:40 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary Logdrain Disruption

    Inizio 17 marzo 2025 alle ore 08:40 UTC · 15m

    Pending
    1. 17 marzo 2025 alle ore 12:10 UTCresolved

      We encountered a 15-minute disruption with our Logdrain system, impacting metric accuracy and resulting in unintended dyno manager scaling adjustments. The issue has been addressed, and we are investigating solutions to prevent future occurrences. We apologize for any inconvenience caused.

    Database Maintenance

    Inizio 6 marzo 2025 alle ore 09:00 UTC · 4m

    MaintenanceEvento di manutenzione
    1. 6 marzo 2025 alle ore 09:04 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Intermittent Errors

    Inizio 26 settembre 2024 alle ore 14:12 UTC · 2h 3m

    Pending
    1. 26 settembre 2024 alle ore 16:15 UTCresolved

      The issues affecting our services have been resolved, and everything is now operating normally. While we do not have a definitive understanding of the root cause, we believe the issue may have occurred at a lower level, potentially related to networking. We have reached out to Heroku for further insights into this matter. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience. We will continue to monitor our systems closely.

    Database Maintenance

    Inizio 14 agosto 2024 alle ore 02:15 UTC · 10m

    MaintenanceEvento di manutenzione
    1. 14 agosto 2024 alle ore 02:25 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Service Unavailable

    Inizio 28 maggio 2024 alle ore 13:28 UTC · 18h 7m

    Pending
    1. 29 maggio 2024 alle ore 07:35 UTCresolved

      All systems remain operational without issues.

    Database Maintenance

    Inizio 8 maggio 2024 alle ore 13:00 UTC · 10m

    MaintenanceEvento di manutenzione
    1. 8 maggio 2024 alle ore 13:10 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Database Maintenance

    Inizio 6 febbraio 2024 alle ore 09:00 UTC · 12m

    MaintenanceEvento di manutenzione
    1. 6 febbraio 2024 alle ore 09:12 UTCcomplete

      The maintenance is now complete.

    Missing Metric Data from New Relic

    Inizio 11 gennaio 2024 alle ore 15:00 UTC · 1d 1h

    OutageIncidente maggiore
    1. 12 gennaio 2024 alle ore 17:14 UTCresolved

      On January 11, at 15:00 (UTC), web dynos being autoscaled using the New Relic strategies experienced issues in retrieving metric data from New Relic's API. Upon investigation, it appears that New Relic has increased the processing time for metric data, delaying its availability through their API. Previously, metric data would become available approximately 2 minutes after receipt. Now, it seems to take about 5 minutes. We have applied a patch that accesses data, which, based on our observations, should be consistently available at each checkup. Unfortunately, the downside is that data retrieved from New Relic is now 5 minutes delayed. This might pose an issue depending on the nature of your application and use case. If this delay is problematic and you wish to continue using either the Response Time or Requests Per Minute strategies, we recommend considering a switch to the "Logplex - Response Time" or "Logplex - Requests Per Minute" strategies. Our Logdrain system, integrating with Heroku Logplex, ingests and makes data available within 5 seconds, compared to the current 5-minute delay on New Relic.

    Database Maintenance

    Inizio 14 settembre 2023 alle ore 17:00 UTC · 5m

    MaintenanceEvento di manutenzione
    1. 14 settembre 2023 alle ore 17:05 UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Heroku Authorization Issue

    Inizio 19 luglio 2023 alle ore 19:35 UTC · 2h 55m

    Pending
    1. 19 luglio 2023 alle ore 22:29 UTCresolved

      The issue with our Heroku OAuth integration has now been fully resolved. We sincerely apologize for any inconvenience this may have caused.

    Database Maintenance

    Inizio 29 giugno 2023 alle ore 17:01 UTC · 9m

    MaintenanceEvento di manutenzione
    1. 29 giugno 2023 alle ore 17:10 UTCcomplete

      The maintenance is now complete. Thanks for your patience.