Cronologia delle interruzioni di Imagine Learning

1. 1 settembre 2026 alle ore 19:16 UTCinvestigating

   Il nostro team sta attivamente indagando su un problema che colpisce gli utenti di Imagine Math. Gli utenti pre-K attraverso 2 ° grado possono sperimentare un messaggio di errore dopo la firma. Ci scusiamo per l'inconveniente e forniremo presto un aggiornamento.

2. 1 settembre 2026 alle ore 19:35 UTCidentified

   Il nostro team ha identificato la causa del problema e si sta preparando a distribuire una soluzione. Continueremo ad aggiornare i progressi.

3. 1 settembre 2026 alle ore 19:42 UTCmonitoring

   Il nostro team ha implementato una soluzione, e stiamo monitorando attivamente per garantire ulteriori problemi. Grazie per la pazienza.

4. 1 settembre 2026 alle ore 20:29 UTCresolved

   Siamo lieti di segnalare che gli utenti dovrebbero ora essere in grado di riprendere attività senza difficoltà. Ci scusiamo per l'inconveniente precedente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 28 agosto 2026 alle ore 15:11 UTCinvestigating

   Il nostro team sta attivamente indagando su un problema che colpisce gli utenti di Imagine EdgeEX. Gli educatori stanno vedendo avvisi di grading per alcune attività completate. Ci scusiamo per l'inconveniente e forniremo presto un aggiornamento.

2. 28 agosto 2026 alle ore 15:25 UTCidentified

   Il nostro team ha identificato la causa del problema e si sta preparando a distribuire una soluzione. Continueremo ad aggiornare i progressi.

3. 28 agosto 2026 alle ore 19:55 UTCmonitoring

   Il nostro team ha implementato una soluzione, e stiamo monitorando attivamente per garantire ulteriori problemi. Grazie per la pazienza.

4. 28 agosto 2026 alle ore 22:22 UTCresolved

   Siamo lieti di segnalare che gli utenti dovrebbero ora essere in grado di riprendere attività senza difficoltà. Ci scusiamo per l'inconveniente precedente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 10 agosto 2026 alle ore 18:50 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Español. Any user starting new lessons will see errors. We apologize for the inconvenience and will provide an update soon.

2. 10 agosto 2026 alle ore 19:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 10 agosto 2026 alle ore 19:44 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 23 luglio 2026 alle ore 16:28 UTCinvestigating

   Il nostro team sta attivamente indagando su un problema che colpisce gli utenti di Imagine Edgenuity. Gli studenti che utilizzano il browser di blocco Proctorio sono a terra Gli studenti nei distretti con il browser di blocco Proctorio abilitato non sono in grado di lanciare Quizze, test e esami. Proctorio aggiornerà la sua pagina di stato su questo breve: https://uptime.proctorio.com/

2. 23 luglio 2026 alle ore 17:48 UTCinvestigating

   Il nostro team non ha ancora identificato la causa del problema alla fine del Proctorio. Continueremo ad aggiornarti sui progressi. Per ora, stiamo guardando l'outage Proctorio utilizzando un servizio di monitoraggio indipendente: https://statusgator.com/services/proctorio La vostra pazienza è apprezzata.

3. 23 luglio 2026 alle ore 19:00 UTCinvestigating

   Stiamo continuando a indagare su questo problema.

4. 23 luglio 2026 alle ore 20:22 UTCresolved

   Siamo lieti di segnalare che gli utenti dovrebbero ora essere in grado di riprendere attività senza difficoltà. Ci scusiamo per l'inconveniente precedente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 6 luglio 2026 alle ore 15:15 UTCinvestigating

   Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware. Educators and Administrators cannot view messages, and some educators cannot view Student Alerts. We apologize for the inconvenience and will provide an update soon.

2. 6 luglio 2026 alle ore 16:56 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 6 luglio 2026 alle ore 18:08 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 1 luglio 2026 alle ore 13:35 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Some of the students are facing delays and errors while performing their actions. We apologize for the inconvenience and will provide an update soon.

2. 1 luglio 2026 alle ore 13:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 luglio 2026 alle ore 14:33 UTCmonitoring

   A fix has been implemented and we are monitoring its results.

4. 1 luglio 2026 alle ore 17:05 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 15 giugno 2026 alle ore 16:04 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some users are experiencing issues with login, slowness, or erros. We apologize for the inconvenience and will provide an update soon.

2. 15 giugno 2026 alle ore 16:21 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 17 giugno 2026 alle ore 21:02 UTCmonitoring

   Isolated incidents where some users experience issues with login, slowness, or errors.

4. 18 giugno 2026 alle ore 22:12 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2 giugno 2026 alle ore 17:33 UTCinvestigating

   Our team is actively investigating an issue impacting users of IL Classroom products. The assignment page is loading slowly for teachers. We apologize for the inconvenience and will provide an update soon.

2. 2 giugno 2026 alle ore 18:49 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 29 maggio 2026 alle ore 23:33 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Students cannot open activities. We apologize for the inconvenience and will provide an update soon.

2. 29 maggio 2026 alle ore 23:43 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 29 maggio 2026 alle ore 23:48 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 26 maggio 2026 alle ore 17:51 UTCinvestigating

   Our team is actively investigating an issue for Imagine Illustrative Mathematics specific to 6-8. Users cannot access the product. We apologize for the inconvenience and will provide an update soon.

2. 26 maggio 2026 alle ore 18:18 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 26 maggio 2026 alle ore 18:18 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 26 maggio 2026 alle ore 18:28 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 20 maggio 2026 alle ore 16:55 UTCinvestigating

   Our team is actively investigating an issue impacting Instructional Services and Academies. Some students receive an error message when they attempt to open Imagine Edgenuity courses. Users can clear their browser cookies to resolve this situation temporarily. The team is preparing a more permanent solution as well. We apologize for the inconvenience and will provide an update soon.

2. 21 maggio 2026 alle ore 18:19 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 21 maggio 2026 alle ore 19:29 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 7 maggio 2026 alle ore 17:30 UTCinvestigating

   Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users cannot log in. We apologize for the inconvenience and will provide an update soon.

2. 7 maggio 2026 alle ore 17:41 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 7 maggio 2026 alle ore 19:03 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 30 aprile 2026 alle ore 16:21 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX. Students and teacher are experiencing errors. We apologize for the inconvenience and will provide an update soon.

2. 30 aprile 2026 alle ore 22:45 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 29 aprile 2026 alle ore 16:16 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español. Imagine MyPath student usage reports and Imagine Español growth reports are not displaying accurate information. We apologize for the inconvenience and will provide an update soon.

2. 29 aprile 2026 alle ore 16:42 UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. 29 aprile 2026 alle ore 18:51 UTCmonitoring

   Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1. Thank you for your patience.

4. 3 maggio 2026 alle ore 17:02 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 24 aprile 2026 alle ore 15:13 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities. We apologize for the inconvenience and will provide an update soon.

2. 24 aprile 2026 alle ore 15:14 UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. 24 aprile 2026 alle ore 17:34 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

4. 24 aprile 2026 alle ore 18:13 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 9 aprile 2026 alle ore 19:21 UTCinvestigating

   Schedules are currently not running. Our team is actively working to restore functionality. We’ll share an update as soon as more information is available.

2. 17 aprile 2026 alle ore 00:14 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 9 aprile 2026 alle ore 14:36 UTCinvestigating

   Our team is actively investigating an issue impacting users of Twig Science. Users may experience intermittent issues with accessing class data within the Twig Science Product. We apologize for the inconvenience and will provide an update soon.

2. 9 aprile 2026 alle ore 14:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 aprile 2026 alle ore 16:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 aprile 2026 alle ore 16:01 UTCresolved

   This incident has been resolved.

1. 8 aprile 2026 alle ore 14:26 UTCidentified

   Our team is actively investigating an issue impacting users of multiple products. Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products. We apologize for the inconvenience and will provide an update soon.

2. 8 aprile 2026 alle ore 14:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 aprile 2026 alle ore 11:44 UTCresolved

   This incident has been resolved.

1. 6 aprile 2026 alle ore 18:47 UTCinvestigating

   Our team is actively investigating an issue impacting Imagine Edgenuity. Schedules created by Administrators are not running. We apologize for the inconvenience and will provide an update soon.

2. 6 aprile 2026 alle ore 23:16 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 6 aprile 2026 alle ore 17:57 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12. Students and Educators may experience intermittent errors, slow performance, and unexpected logouts. We apologize for the inconvenience and will provide an update soon.

2. 6 aprile 2026 alle ore 18:40 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 6 aprile 2026 alle ore 23:16 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.