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    Cronologia delle interruzioni di Intrinio

    51 Intrinio incidents · novembre 2022 — official updates, affected components, duration and resolution details.

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    Problema SIP ritardato con CTA A, & CTA B

    Inizio 24 giugno 2026 alle ore 15:19 UTC · 5d 4h

    Pending
    Componenti interessati
    APIv2
    1. 24 giugno 2026 alle ore 15:19 UTCinvestigating

      Attualmente c'è un problema che riceve i dati per i feed CTA A & CTA B sul prodotto SIP 15 Minute Delayed. UTP funziona normalmente. Attualmente lavorare con il fornitore a monte per risolvere questo problema. I clienti dovrebbero utilizzare 15 Minute Delayed CBOE prezzi come un fallback. Tutti i dati mancanti saranno riempiti.

    2. 24 giugno 2026 alle ore 16:02 UTCinvestigating

      I dati su cta a e cta b stanno scorrendo di nuovo e si stanno riprendendo. Sto ancora indagando sulla causa delle radici.

    3. 24 giugno 2026 alle ore 22:04 UTCmonitoring

      Una soluzione è stata implementata e stiamo monitorando i risultati.

    4. 29 giugno 2026 alle ore 19:30 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Options Feed

    Inizio 14 maggio 2026 alle ore 14:59 UTC · 2h 43m

    Pending
    1. 14 maggio 2026 alle ore 14:59 UTCinvestigating

      We are currently investigating this issue.

    2. 14 maggio 2026 alle ore 17:42 UTCresolved

      This incident has been resolved.

    IEX & Equities Edge Partial Outage

    Inizio 8 maggio 2026 alle ore 15:33 UTC · 0m

    Pending
    Componenti interessati
    APIv2
    1. 8 maggio 2026 alle ore 15:33 UTCresolved

      Due to failed servers in AWS, some IEX and Equities EDGE points are missing data from this morning. Websockets and other data streams were not affected. Data backfill is in process. File a ticket if you need assistance with a backfill.

    DDoS Attack

    Inizio 16 aprile 2026 alle ore 05:30 UTC · 0m

    Pending
    1. 16 aprile 2026 alle ore 05:30 UTCresolved

      Intrinio APIv2 received extreme and increasing traffic today which resulted in degraded service. Additional hardware as well as improved scaling and improved firewall rules were required to stabilize. We are continuing to monitor the situation.

    Experiencing an issue with CBOE One Delayed Feed

    Inizio 24 febbraio 2026 alle ore 15:37 UTC · 2h 21m

    Pending
    Componenti interessati
    APIv2
    1. 24 febbraio 2026 alle ore 15:37 UTCidentified

      We are working on an issue stemming from a change at our upstream provider.

    2. 24 febbraio 2026 alle ore 17:58 UTCresolved

      This incident has been resolved.

    Nasdaq Basic Issues

    Inizio 3 dicembre 2025 alle ore 21:09 UTC · 1d 0h

    IssuesIncidente minore
    Componenti interessati
    APIv2
    1. 3 dicembre 2025 alle ore 21:09 UTCidentified

      Reports of issues with upstream Kafka server having issues, not responding, and making us reconnect often. If you are experiencing any issues with Nasdaq Basic, this is the likely cause. We are actively working to resolve the issue.

    2. 4 dicembre 2025 alle ore 21:19 UTCresolved

      This incident has been resolved.

    Some customers may be experiencing issues with real time, delayed, and intraday stock prices this morning

    Inizio 23 ottobre 2025 alle ore 14:35 UTC · 4h 29m

    IssuesIncidente minore
    Componenti interessati
    APIv2APIv1
    1. 23 ottobre 2025 alle ore 14:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 23 ottobre 2025 alle ore 17:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 ottobre 2025 alle ore 19:04 UTCresolved

      This incident has been resolved.

    AWS issues impacting Intrinio's APIs and data feeds today

    Inizio 20 ottobre 2025 alle ore 17:01 UTC · 6h 1m

    IssuesIncidente minore
    Componenti interessati
    APIv2APIv1
    1. 20 ottobre 2025 alle ore 17:01 UTCmonitoring

      AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/ AWS STATUS PAGE (https://health.aws.amazon.com/health/status)

    2. 20 ottobre 2025 alle ore 23:02 UTCresolved

      The AWS issue was resolved as of 6:53pmEST. https://health.aws.amazon.com/health/status

    AWS issues impacting Intrinio's APIs and data feeds today

    Inizio 20 ottobre 2025 alle ore 13:00 UTC · 0m

    Pending
    1. 20 ottobre 2025 alle ore 16:43 UTCresolved

      AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/

    Networking issue at upstream data center

    Inizio 13 ottobre 2025 alle ore 17:32 UTC · 23h 44m

    Pending
    Componenti interessati
    APIv2
    1. 13 ottobre 2025 alle ore 17:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 14 ottobre 2025 alle ore 17:16 UTCresolved

      This incident has been resolved.

    We are investigating a potential issue with the delayed sip feed (websocket)

    Inizio 13 agosto 2025 alle ore 15:13 UTC · 3h 14m

    IssuesIncidente minore
    Componenti interessati
    APIv2
    1. 13 agosto 2025 alle ore 15:13 UTCidentified

      The issue can be affecting websocket and rest api access.

    2. 13 agosto 2025 alle ore 16:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 agosto 2025 alle ore 18:26 UTCresolved

      This incident has been resolved.

    Open Interest missing/returning 0 for contracts (delayed options feed)

    Inizio 17 luglio 2025 alle ore 14:41 UTC · 1d 0h

    IssuesIncidente minore
    Componenti interessati
    APIv2
    1. 17 luglio 2025 alle ore 14:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18 luglio 2025 alle ore 14:47 UTCresolved

      This incident has been resolved.

    Indices Realtime Down

    Inizio 12 maggio 2025 alle ore 13:54 UTC · 1h 3m

    Pending
    Componenti interessati
    APIv2
    1. 12 maggio 2025 alle ore 13:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 12 maggio 2025 alle ore 14:58 UTCresolved

      Indices feed has been restored.

    3. 12 maggio 2025 alle ore 15:03 UTCpostmortem

      A network outage caused degraded service. This outage has been resolved.

    Missing EOD Stock Prices for US Exchagnes

    Inizio 11 marzo 2025 alle ore 02:07 UTC · 13h 52m

    Pending
    Componenti interessati
    APIv2APIv1
    1. 11 marzo 2025 alle ore 02:07 UTCinvestigating

      EOD stock prices have been delayed from our source. We are working with our provider to get this data deliver ASAP.

    2. 11 marzo 2025 alle ore 15:59 UTCresolved

      We've received processed all US prices from March 10th.

    No pricing data for IEX real time feed

    Inizio 13 gennaio 2025 alle ore 15:00 UTC · 1h 38m

    OutageIncidente maggiore
    Componenti interessati
    APIv2
    1. 13 gennaio 2025 alle ore 15:00 UTCinvestigating

      We are investigating this issue that is affecting API and websocket users.

    2. 13 gennaio 2025 alle ore 16:39 UTCresolved

      This incident is now resolved and data is flowing. We are waiting for an update on the post mortem from the upstream provider.

    Some customers may be experiencing errors while using the API

    Inizio 6 gennaio 2025 alle ore 20:05 UTC · 19h 34m

    IssuesIncidente minore
    Componenti interessati
    APIv2
    1. 6 gennaio 2025 alle ore 20:05 UTCidentified

      We are experiencing brown outs with one of our cloud providers. We are working with them on recovery and simultaneously moving components other providers

    2. 7 gennaio 2025 alle ore 15:39 UTCresolved

      This incident has been resolved.

    Quote endpoint is unavailable for some customers

    Inizio 6 gennaio 2025 alle ore 15:36 UTC · 1h 40m

    IssuesIncidente minore
    Componenti interessati
    APIv2
    1. 6 gennaio 2025 alle ore 15:36 UTCidentified

      We identified an issue with the Quote endpoint and are working on a fix.

    2. 6 gennaio 2025 alle ore 17:16 UTCresolved

      This incident has been resolved.

    IEX Suspended All Trading

    Inizio 23 dicembre 2024 alle ore 16:33 UTC · 23h 55m

    Pending
    Componenti interessati
    APIv2
    1. 23 dicembre 2024 alle ore 16:33 UTCidentified

      IEX Exchange has encountered an issue and stopped all trading IEX. They are in the process of trying to come back online. See updates from https://iextrading.com/status/#/

    2. 23 dicembre 2024 alle ore 17:00 UTCmonitoring

      Waiting for IEX to come back online.

    3. 23 dicembre 2024 alle ore 17:01 UTCmonitoring

      Correction. We are waiting for IEX to bring their trading system back online.

    4. 24 dicembre 2024 alle ore 16:28 UTCresolved

      This has been resolved. Awaiting a postmortem from IEX. https://iextrading.com/status/#/

    Error messages when querying endpoints in API v2

    Inizio 15 dicembre 2024 alle ore 22:32 UTC · 1d 18h

    IssuesIncidente minore
    Componenti interessati
    APIv2
    1. 15 dicembre 2024 alle ore 22:32 UTCidentified

      We are investigating reported error messages such as for api key, reached limits, etc.

    2. 17 dicembre 2024 alle ore 17:23 UTCresolved

      This incident has been resolved.

    Some clients may not be receiving options data via the python sdk

    Inizio 10 giugno 2024 alle ore 19:20 UTC · 1h 21m

    OutageIncidente maggiore
    Componenti interessati
    APIv2APIv1
    1. 10 giugno 2024 alle ore 19:20 UTCinvestigating

      We are investigating this issue

    2. 10 giugno 2024 alle ore 20:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 giugno 2024 alle ore 20:42 UTCresolved

      This incident has been resolved.