Cronologia delle interruzioni di Jimdo

1. 14 ottobre 2026 alle ore 11:52 UTCinvestigating

   Jimdo webmail sta avendo problemi in questo momento. I client di posta elettronica come Outlook o Apple Mail possono ancora inviare e ricevere normalmente. Il nostro fornitore sta lavorando su una soluzione e ci siamo. Il tuo sito web non è interessato. Ti aggiorneremo qui. Grazie per la pazienza.

2. 14 ottobre 2026 alle ore 11:58 UTCresolved

   Aggiornamento: Jimdo webmail funziona di nuovo. È possibile accedere, inviare e ricevere e-mail come al solito. Se qualcosa sembra ancora spento, ricaricare la pagina o cancellare la cache del browser. Grazie per la vostra pazienza, e mi dispiace per il fastidio.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 12 ottobre 2026 alle ore 09:34 UTCinvestigating

   Jimdo webmail sta avendo problemi in questo momento. I programmi di posta elettronica come Outlook o Apple Mail possono ancora inviare e ricevere normalmente. Il nostro fornitore sta lavorando su una soluzione e ci siamo. Il tuo sito web non è interessato. Ti aggiorneremo qui. Grazie per la pazienza.

2. 12 ottobre 2026 alle ore 12:00 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

3. 12 ottobre 2026 alle ore 12:12 UTCresolved

   L'accesso al Webmail è stato ripristinato!

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 19 giugno 2026 alle ore 11:37 UTCidentified

   An error started occurring in our CMS Editor around 12:00 CET, causing a partial outage. We have identified the issue and are applying a fix. Thank you for your patience.

2. 19 giugno 2026 alle ore 11:45 UTCmonitoring

   A fix has been implemented, and the CMS Editor is accessible again. We're closely monitoring the situation.

3. 19 giugno 2026 alle ore 12:28 UTCresolved

   The incident has been resolved. All systems are operational. Thank you for your patience.

1. 11 marzo 2026 alle ore 11:58 UTCinvestigating

   We are investigating an issue where some changes made to Creator websites are not immediately published. We apologize for the interruption while we are looking to eliminated the cause.

2. 11 marzo 2026 alle ore 12:43 UTCmonitoring

   The issue has been resolved. Please refresh the browser window in case the last updates are not yet reflected.

3. 11 marzo 2026 alle ore 12:57 UTCresolved

   This incident has been resolved.

1. 22 dicembre 2025 alle ore 12:34 UTCinvestigating

   The CMS for Jimdo Creator websites seems to be unavailable at the moment. We are investigating the cause. Web delivery of published websites should be unaffected.

2. 22 dicembre 2025 alle ore 12:56 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 dicembre 2025 alle ore 16:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 23 dicembre 2025 alle ore 12:45 UTCresolved

   This incident has been resolved.

1. 5 dicembre 2025 alle ore 09:21 UTCidentified

   We’re currently experiencing availability issues with Jimdo websites and internal systems due to service disruptions at one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

2. 5 dicembre 2025 alle ore 09:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 5 dicembre 2025 alle ore 12:36 UTCresolved

   This incident has been resolved.

1. 18 novembre 2025 alle ore 12:18 UTCinvestigating

   We’re currently experiencing availability issues with Jimdo websites and internal systems due to ongoing problems with one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

2. 18 novembre 2025 alle ore 13:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 novembre 2025 alle ore 13:58 UTCmonitoring

   Our service provider has made changes that have allowed affected systems to recover. They are continuing working on restoring all services.

4. 18 novembre 2025 alle ore 14:47 UTCmonitoring

   A fix has been implemented and the incident should now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

5. 18 novembre 2025 alle ore 19:19 UTCresolved

   All services have been reported as operating normally again.

1. 29 ottobre 2025 alle ore 20:31 UTCidentified

   We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

2. 30 ottobre 2025 alle ore 07:08 UTCidentified

   Our email hoster has resolved the issue.

3. 30 ottobre 2025 alle ore 07:08 UTCresolved

   This incident has been resolved.

1. 19 settembre 2025 alle ore 11:08 UTCinvestigating

   We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.

2. 19 settembre 2025 alle ore 13:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 19 settembre 2025 alle ore 16:31 UTCresolved

   This incident has been resolved.

1. 3 settembre 2025 alle ore 09:02 UTCinvestigating

   We’re currently experiencing a disruption affecting a subset of customer email accounts due to an issue with a third-party provider. Our team is closely monitoring the situation.

2. 3 settembre 2025 alle ore 11:05 UTCresolved

   This incident has been resolved.

1. 1 agosto 2025 alle ore 13:26 UTCidentified

   PayPal is experiencing some issues with their payment platform which might cause errors while purchasing via PayPal, more info here: https://www.paypal-status.com/incident/production

2. 1 agosto 2025 alle ore 16:17 UTCresolved

   This incident has been resolved.

1. 13 giugno 2025 alle ore 07:20 UTCinvestigating

   We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.

2. 13 giugno 2025 alle ore 07:27 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 giugno 2025 alle ore 07:27 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 13 giugno 2025 alle ore 07:37 UTCidentified

   The incident is still under investigation. The error occurs intermittently. If you are affected, please try again after a few minutes.

5. 13 giugno 2025 alle ore 08:20 UTCmonitoring

   The issue has been mitigated. We're continuing to monitor the systems and optimize stability.

6. 13 giugno 2025 alle ore 08:28 UTCresolved

   This incident has been resolved.

1. 5 giugno 2025 alle ore 06:09 UTCinvestigating

   Jimdo users are currently unable to access their dashboards, so that editing websites is not possible. Our engineering teams are investigating the issue and working on a fix.

2. 5 giugno 2025 alle ore 08:44 UTCmonitoring

   A fix was implemented and we are now closely monitoring the systems.

3. 5 giugno 2025 alle ore 09:06 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 5 giugno 2025 alle ore 09:06 UTCresolved

   This incident has been resolved.

1. 14 maggio 2025 alle ore 07:32 UTCinvestigating

   We are investigating an issue with Creator websites not loading, returning a "bad gateway" error message.

2. 14 maggio 2025 alle ore 07:45 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 14 maggio 2025 alle ore 07:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 maggio 2025 alle ore 07:49 UTCmonitoring

   The incident has been mitigated. All websites should be available again. We're closing monitoring the systems to ensure stable functionality.

5. 14 maggio 2025 alle ore 07:50 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 14 maggio 2025 alle ore 07:57 UTCresolved

   This incident has been resolved.

1. 29 aprile 2025 alle ore 08:30 UTCidentified

   We are currently experiencing an issue with the redirection of our local domains (e.g., jimdo.de, jimdo.es, jimdo.it) to their respective Jimdo sites. Our team is actively working on a fix. In the meantime, please access our services via jimdo.com.

2. 29 aprile 2025 alle ore 08:53 UTCresolved

   The issues has been resolved, all Jimdo domains should resolver properly again. NB: No user websites were affected.

1. 25 aprile 2025 alle ore 11:18 UTCidentified

   We are currently investigating an issue where domain settings for a portion of our customers appear to have been reset. As a result, customers who use their Jimdo domain with external email providers may experience disruptions, such as being unable to send or receive emails through their domain-based email addresses. If your domain is affected, manually restoring the email settings should resolve this presently while our engineers are working on a global solution.

2. 25 aprile 2025 alle ore 12:49 UTCidentified

   Our engineers have implemented a fix for the issue. It will take a couple of hours to roll out. In the meanwhile, manually restoring the settings will still work.

3. 26 aprile 2025 alle ore 06:27 UTCresolved

   The error has been resolved. All missing records should be restored. If you need any assistance, please reach out to our support team

1. 24 aprile 2025 alle ore 06:42 UTCidentified

   The websites connecting through static IPs aren't accessible. We're investigating the issue and have escalated it to our third-party provider. Thank you for your patience.

2. 24 aprile 2025 alle ore 06:56 UTCmonitoring

   The incident is mitigated, and the websites are accessible. We're monitoring the services.

3. 24 aprile 2025 alle ore 07:56 UTCresolved

   The incident is resolved. All systems are operational.

1. 6 febbraio 2025 alle ore 09:01 UTCidentified

   On opening the CMS some users are seeing a Cloudflare error. Our engineering team are working on fixing the issue. Thank you for your patience!

2. 6 febbraio 2025 alle ore 09:32 UTCresolved

   The issue has been resolved. Website editing should work again as expected.

1. 7 gennaio 2025 alle ore 15:36 UTCinvestigating

   We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

2. 8 gennaio 2025 alle ore 21:05 UTCresolved

   This incident has been resolved.

1. 6 gennaio 2025 alle ore 17:15 UTCinvestigating

   We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

2. 6 gennaio 2025 alle ore 18:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 7 gennaio 2025 alle ore 06:53 UTCresolved

   This incident has been resolved.