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51 Jw Player incidents · maggio 2025 — official updates, affected components, duration and resolution details.
Emissione di fornitori di terze parti che influenzano Instant Live.
Stiamo continuando a lavorare per risolvere questo problema.
Una soluzione è stata implementata e stiamo monitorando i risultati.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Emissione di fornitori di terze parti che influenzano Instant Live.
Una soluzione è stata implementata e stiamo monitorando i risultati.
Questo incidente è stato risolto.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Tra le 16:15 e le 16:20 UTC un piccolo numero di flussi live sono stati disconnessi. I flussi live attivi sono stati in grado di ricollegare e riprendere, e non vi è alcun impatto a lungo termine per il contenuto DVR o VOD da flussi in diretta colpiti diversi dal risuonaggio su un nuovo Asset ID. Tutti i sistemi sono attualmente operativi e stiamo monitorando i sistemi di ingestione dal vivo.
Nessun ulteriore problema osservato durante il periodo di monitoraggio. I flussi Instant Live sono operativi.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Emissione di fornitori di terze parti che influenzano Instant Live.
Un piccolo numero di flussi live sono stati disconnessi intorno alle 13:10 UTC, terminando il relativo asset. I flussi live attivi sono stati in grado di ricollegare e riprendere, e non vi è alcun impatto a lungo termine per il contenuto DVR o VOD da flussi in diretta colpiti diversi dal risuonaggio su un nuovo Asset ID. Tutti i sistemi sono attualmente verdi.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Stiamo attualmente indagando su un problema che impedisce agli utenti di ricaricare i media tramite il Dashboard.
Abbiamo identificato il problema e stiamo testando una possibile correzione.
Stiamo continuando a lavorare per risolvere questo problema.
Una soluzione è stata implementata e stiamo monitorando i risultati.
Questo incidente è stato risolto.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Third party provider issue impacting Instant Live.
We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery and continuing to monitor.
Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.
The incident has been resolved.
Between approximately 9:00 AM and 12:10 PM EST, some publishers experienced an interruption in player and ad rendering. The issue has been identified and resolved.
We are investigating issue with media stuck in processing after upload
The issue has been identified and a fix is being implemented.
Our Playlists service is also affected. Streaming and playback of existing media remain unimpacted. We will provide another update shortly.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Third party provider issue impacting Instant Live.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Third party provider issue impacting Instant Live.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Third party provider issue impacting Instant Live.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Third party provider issue impacting Instant Live.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
The incident has been resolved.
Geo-location enforcement is currently degraded for Studio DRM customers using the Geo Location API and token geo settings. We are actively investigating.
A fix has been implemented and we are monitoring the results
This incident has been resolved.
Increased latency and 5xx on DRM platform requests
We have applied a fix and are monitoring performance
This incident has been resolved.
We are currently investigating an issue affecting video uploads. Our engineering team is investigating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Third party provider issue impacting Instant Live.
The incident has been resolved.
We are currently investigating delays in video ingestion and webhook delivery. Our teams are investigating and we will share an update once we have more information.
We are continuing to investigate this issue.
Our teams have identified the cause of the delays and are actively working on recovery.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue causing uploads to direct upload endpoints to fail for some customers. URL based ingest is not affected.
A fix has been implemented and we are monitoring the results. Some customers may have experienced a low number of playback failures during the incident.
We are continuing to monitor for any further issues.
The issue has been resolved and all systems are operational.
We are currently investigating an an issue where new monetization campaigns cannot be started.
The issue has been identified and a fix is being implemented.
This incident has been resolved.