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    Cronologia delle interruzioni di Liaison Edu

    46 Liaison Edu incidents · maggio 2020 — official updates, affected components, duration and resolution details.

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    ETL Processes Experiencing Delays

    Inizio 2 marzo 2026 alle ore 16:29 UTC · 21h 35m

    IssuesIncidente minore
    Componenti interessati
    WebAdMITETL (CAS->WA Data Integration)
    1. 2 marzo 2026 alle ore 16:29 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2 marzo 2026 alle ore 22:00 UTCidentified

      Our team has identified the issue and is deploying a fix, after which we will begin resynchronizing data between CAS and WebAdMIT. We will provide an update on progress in the morning. If you have exports from WebAdMIT that run overnight, you may wish to pause them.

    3. 3 marzo 2026 alle ore 14:04 UTCresolved

      Our team has resolved the issue and resynchronized data between CAS and WebAdMIT. If you paused exports from WebAdMIT, you may want to restart them at this time.

    Configuration Portal Access is Down

    Inizio 24 aprile 2025 alle ore 20:25 UTC · 16h 50m

    OutageIncidente maggiore
    Componenti interessati
    Configuration PortalConfiguration Portal
    1. 24 aprile 2025 alle ore 20:25 UTCinvestigating

      Access to the configuration portal is currently unavailable on both prelaunch and production. Our support team is investigating.

    2. 25 aprile 2025 alle ore 13:15 UTCresolved

      Configuration Portal access has been restored; thank you for you patience as our team worked through this issue.

    ETL processes are experiencing a delay

    Inizio 28 febbraio 2025 alle ore 15:08 UTC · 1h 59m

    IssuesIncidente minore
    Componenti interessati
    WebAdMITWebAdMIT API
    1. 28 febbraio 2025 alle ore 15:08 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 28 febbraio 2025 alle ore 16:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28 febbraio 2025 alle ore 17:07 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    Inizio 12 novembre 2024 alle ore 14:50 UTC · 3h 21m

    IssuesIncidente minore
    Componenti interessati
    Applicant PortalEvaluator Portal (LORs)Configuration PortalCAS APIApplicant Portal PDFs
    1. 12 novembre 2024 alle ore 14:50 UTCinvestigating

      Intermittent Connectivity Issues We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Applicant Portal Applicant Portal PDFs Evaluator Portal (LORs) CAS API Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 novembre 2024 alle ore 16:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 novembre 2024 alle ore 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    Inizio 12 novembre 2024 alle ore 14:20 UTC · 3h 51m

    OutageIncidente maggiore
    Componenti interessati
    WebAdMITWebAdMIT PDFs
    1. 12 novembre 2024 alle ore 14:20 UTCinvestigating

      We are aware that some users are experiencing slower load times accessing WebAdMIT and issues downloading the following types of PDFs: - Full Application - Transcript - Evaluation Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 novembre 2024 alle ore 16:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 novembre 2024 alle ore 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    Inizio 3 gennaio 2024 alle ore 22:47 UTC · 15h 2m

    Pending
    Componenti interessati
    WebAdMITWebAdMIT PDFs
    1. 3 gennaio 2024 alle ore 22:47 UTCinvestigating

      WebAdMIT is currently experiencing degraded performance, leading to intermittent slowness in system responses. Our Technical Support team is working to identify and resolve the issue.

    2. 4 gennaio 2024 alle ore 03:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 gennaio 2024 alle ore 13:45 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 4 gennaio 2024 alle ore 13:49 UTCresolved

      Performance issues have been resolved. Our team is monitoring the system to ensure the issue does not reoccur.

    Intermittent API Issues

    Inizio 11 settembre 2023 alle ore 18:22 UTC · 1h 37m

    OutageIncidente maggiore
    Componenti interessati
    WebAdMIT API
    1. 11 settembre 2023 alle ore 18:22 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the WebAdMIT APIs. Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 11 settembre 2023 alle ore 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 settembre 2023 alle ore 20:00 UTCresolved

      This incident has been resolved.

    PDFs Degraded Performance

    Inizio 6 giugno 2023 alle ore 19:20 UTC · 15h 30m

    IssuesIncidente minore
    Componenti interessati
    WebAdMIT PDFs
    1. 6 giugno 2023 alle ore 19:20 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 7 giugno 2023 alle ore 10:51 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    Inizio 30 maggio 2023 alle ore 13:33 UTC · 1h 50m

    IssuesIncidente minore
    Componenti interessati
    WebAdMIT PDFsApplicant Portal PDFs
    1. 30 maggio 2023 alle ore 13:33 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 30 maggio 2023 alle ore 15:23 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Configuration Portal - Intermittent Connectivity Issues

    Inizio 3 aprile 2023 alle ore 12:53 UTC · 1h 10m

    IssuesIncidente minore
    Componenti interessati
    Configuration Portal
    1. 3 aprile 2023 alle ore 12:53 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portal: 1. Prelaunch CAS Configuration Portal Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 3 aprile 2023 alle ore 14:03 UTCresolved

      This incident has been resolved.

    Transcript Delay Notice

    Inizio 18 gennaio 2023 alle ore 20:15 UTC · 0m

    Pending
    Componenti interessati
    WebAdMIT PDFsApplicant Portal PDFs
    1. 18 gennaio 2023 alle ore 20:15 UTCresolved

      Delivery of some official transcripts to Liaison was delayed. These transcripts have now been received and processed. We encourage schools to consider any transcript with a posted date of 01/19/23 or earlier to have arrived before any January deadlines.

    Delays Transmitting Applicants into WebAdMIT

    Inizio 27 ottobre 2022 alle ore 14:03 UTC · 22h 11m

    IssuesIncidente minore
    Componenti interessati
    WebAdMIT
    1. 27 ottobre 2022 alle ore 14:03 UTCinvestigating

      Following last night’s maintenance, our team has made some progress on mitigating the delays transmitting applicant data into WebAdMIT but we have more improvements to make. As a reminder: • All applicant data is transmitting, it is just taking longer to arrive in WebAdMIT than expected. • If you are exporting data nightly from WebAdMIT to other systems and your exports look only for applications submitted yesterday, you will need to rerun last night’s export in the morning. Alternatively, you can adjust your export to include applicants submitted in the previous two days. We will keep you updated on progress.

    2. 27 ottobre 2022 alle ore 18:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 ottobre 2022 alle ore 01:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 ottobre 2022 alle ore 12:14 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    Inizio 12 settembre 2022 alle ore 14:36 UTC · 10h 22m

    OutageIncidente maggiore
    Componenti interessati
    WebAdMIT PDFs
    1. 12 settembre 2022 alle ore 14:36 UTCinvestigating

      We are aware that some users may be experiencing issues downloading Full Application PDFs from WebAdMIT. Please re-try if you are having difficulty as that may solve the issue. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 settembre 2022 alle ore 17:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 settembre 2022 alle ore 23:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 settembre 2022 alle ore 00:57 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    Inizio 12 agosto 2022 alle ore 13:25 UTC · 11h 8m

    IssuesIncidente minore
    Componenti interessati
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 12 agosto 2022 alle ore 13:25 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Portals WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 agosto 2022 alle ore 17:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 agosto 2022 alle ore 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results. However some users may still experience intermittent connectivity issue.

    4. 13 agosto 2022 alle ore 00:33 UTCresolved

      This incident has been resolved.

    WebAdMIT - Intermittent Connectivity Issues

    Inizio 21 giugno 2022 alle ore 18:50 UTC · 1h 51m

    OutageIncidente maggiore
    Componenti interessati
    Universal Advisor PortalWebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT API
    1. 21 giugno 2022 alle ore 18:50 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 21 giugno 2022 alle ore 19:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 giugno 2022 alle ore 20:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 giugno 2022 alle ore 20:41 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    Inizio 31 maggio 2022 alle ore 21:47 UTC · 7h 13m

    IssuesIncidente minore
    Componenti interessati
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsApplicant Portal PDFs
    1. 31 maggio 2022 alle ore 21:47 UTCinvestigating

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 31 maggio 2022 alle ore 23:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 giugno 2022 alle ore 00:06 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 1 giugno 2022 alle ore 05:00 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    Inizio 26 maggio 2022 alle ore 13:09 UTC · 2h 39m

    OutageIncidente maggiore
    Componenti interessati
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 26 maggio 2022 alle ore 13:09 UTCidentified

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 26 maggio 2022 alle ore 15:48 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues - Prelaunch portals

    Inizio 18 aprile 2022 alle ore 14:25 UTC · 24m

    IssuesIncidente minore
    Componenti interessati
    Applicant Portal
    1. 18 aprile 2022 alle ore 14:25 UTCidentified

      We are aware that some users are experiencing intermittent connectivity issues which may prevent them from accessing the following portals: - Applicant Portal - Prelaunch environment Our technical support team has identified the issue and is working to restore full access at this time. We will provide an update once resolved. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 18 aprile 2022 alle ore 14:26 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 aprile 2022 alle ore 14:49 UTCresolved

      During our monitoring period, no other connectivity issues were observed by our technical support team. This issue is now resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    Inizio 18 aprile 2022 alle ore 00:11 UTC · 2h 0m

    OutageIncidente maggiore
    Componenti interessati
    Applicant PortalConfiguration Portal
    1. 18 aprile 2022 alle ore 00:11 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 18 aprile 2022 alle ore 02:11 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    Inizio 4 aprile 2022 alle ore 19:09 UTC · 45m

    IssuesIncidente minore
    Componenti interessati
    Applicant PortalConfiguration Portal
    1. 4 aprile 2022 alle ore 19:09 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 4 aprile 2022 alle ore 19:54 UTCresolved

      This incident has been resolved.