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    Cronologia delle interruzioni di Mailerlite

    25 Mailerlite incidents · ottobre 2017 — official updates, affected components, duration and resolution details.

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    Investigating Issues

    Inizio 27 febbraio 2026 alle ore 16:49 UTC · 7h 32m

    OutageIncidente critico
    1. 27 febbraio 2026 alle ore 16:49 UTCinvestigating

      We are currently investigating reports of **MailerLite** connectivity issues. Our engineering team is looking into the root cause and we will provide an update as soon as more information is available.

    2. 27 febbraio 2026 alle ore 17:07 UTCidentified

      We have identified the cause of the issues affecting **MailerLite**. A fix is currently being implemented. We will provide another update once the mitigation is underway.

    3. 27 febbraio 2026 alle ore 17:39 UTCidentified

      We've identified an issue with our upstream provider and are working closely with them to restore full service. Apologies for the disruption!

    4. 27 febbraio 2026 alle ore 18:04 UTCidentified

      We have found the issue, and we are mitigating, we will update you shortly once we start to see signs of recovery.

    5. 27 febbraio 2026 alle ore 18:28 UTCidentified

      We have mitigated the issues affecting the application and are working to restore the remaining affected items.

    6. 27 febbraio 2026 alle ore 19:10 UTCidentified

      We are still working to mitigate all affected areas, we are working with our upstream provider and migrating workloads.

    7. 27 febbraio 2026 alle ore 20:58 UTCidentified

      Our team is actively working to mitigate the issue and closely monitoring the system. Please note that you may experience delays, as we are currently processing a significant backlog of sendings and automated tasks. Thank you for your patience.

    8. 27 febbraio 2026 alle ore 21:25 UTCidentified

      We are implementing fixes and monitoring the results. While the system recovers, we are working through a heavy backlog of sendings and automations, so please expect delays in these areas until the queue clears. Thank you for your patience.

    9. 27 febbraio 2026 alle ore 22:03 UTCidentified

      Sendings and automations queue has fully cleared, and processing times have returned to normal. Stats are slightly delayed but we expect this to clear very quickly. Websites and landing pages are being restored. Thank you for your patience.

    10. 27 febbraio 2026 alle ore 23:08 UTCidentified

      We are actively restoring all websites and landing pages. We apologize for the interruption and appreciate your patience while we get everything back up and running.

    11. 27 febbraio 2026 alle ore 23:37 UTCidentified

      We are pleased to report that all landing pages have been successfully restored and are fully operational. Our team is now focusing entirely on restoring the remaining websites. We appreciate your continued patience and will provide another update as soon as all services are back online.

    12. 28 febbraio 2026 alle ore 00:21 UTCresolved

      This incident is now fully resolved, and all systems have returned to normal operations. We sincerely apologize for the inconvenience this caused and deeply appreciate your patience. We are currently conducting a comprehensive post-mortem review to understand the root cause and prevent future occurrences. We are working closely with our partners and will share a detailed incident report with you once the review is complete.

    Degraded Performance

    Inizio 24 febbraio 2026 alle ore 16:07 UTC · 12m

    IssuesIncidente minore
    1. 24 febbraio 2026 alle ore 16:07 UTCinvestigating

      We’re investigating an issue causing degraded performance in the MailerLite app. Some users may experience latency. We are working to restore normal operation.

    2. 24 febbraio 2026 alle ore 16:08 UTCidentified

      We have identified the cause of the performance degradation affecting **MailerLite** A fix is currently being implemented. We will provide another update once the mitigation is underway.

    3. 24 febbraio 2026 alle ore 16:12 UTCmonitoring

      We have deployed a fix and are seeing signs of recovery across all affected services. We are continuing to monitor the situation closely to ensure stability returns to normal levels.

    4. 24 febbraio 2026 alle ore 16:19 UTCresolved

      This incident has been resolved. All systems are back to normal operations. We apologize for any inconvenience caused and appreciate your patience.

    Delays in stats and import processing

    Inizio 7 dicembre 2023 alle ore 10:58 UTC · 0m

    Pending
    1. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We have identified a delay in the processing of statistics and imports, which may result in a temporary slowdown in backlog processing. Our team is fully aware of this issue and is working to resolve it as quickly as possible.

    2. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    Database Maintenance

    Inizio 13 novembre 2023 alle ore 09:40 UTC · 0m

    IssuesIncidente minore
    1. 19 febbraio 2026 alle ore 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    3. 19 febbraio 2026 alle ore 15:34 UTCidentified

      We are running some maintenance on one of our databases, the mainteance is expected to last a no more than 15 minutes Please note the following details regarding the maintenance: - Emails will be delayed. - Automations will be delayed. We appreciate your understanding and patience during this maintenance event. Thank you for your continued trust in our services.

    AI Features Degraded

    Inizio 8 novembre 2023 alle ore 19:36 UTC · 0m

    Pending
    1. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    2. 19 febbraio 2026 alle ore 15:34 UTCidentified

      Our AI-related features are currently facing technical challenges, resulting in a temporary degradation in their functionality. These issues stem from a third-party service, and we are actively working to resolve them.

    Networking Latency Issue

    Inizio 7 novembre 2023 alle ore 15:32 UTC · 0m

    IssuesIncidente minore
    1. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    2. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are currently facing a networking issue that is causing unexpected latency in our app. Our dedicated team is actively investigating the problem to pinpoint the exact cause and implement a solution as quickly as possible.

    Networking Latency Issue

    Inizio 7 novembre 2023 alle ore 09:46 UTC · 0m

    IssuesIncidente minore
    1. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    2. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are currently facing a networking issue that is causing unexpected latency in our app. Our dedicated team is actively investigating the problem to pinpoint the exact cause and implement a solution as quickly as possible.

    Opens Delayed

    Inizio 18 agosto 2023 alle ore 15:28 UTC · 0m

    IssuesIncidente minore
    1. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are currently investigating a delay in open stats. We appreciate your understanding and patience during this time. Thank you for your continued trust in our services.

    2. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    Emails Delayed

    Inizio 24 aprile 2023 alle ore 15:30 UTC · 0m

    IssuesIncidente minore
    1. 19 febbraio 2026 alle ore 15:34 UTCresolved

      Emails are now processing as normal

    2. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are currently investigating email sending delays

    Automation Delays

    Inizio 14 aprile 2023 alle ore 11:07 UTC · 0m

    IssuesIncidente minore
    1. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      This is now resolved and automations are being processed as normal

    2. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    3. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are currently investigating delays in automations

    Problems with DNS registry for mailerlite.io

    Inizio 25 settembre 2022 alle ore 16:20 UTC · 0m

    Pending
    1. 19 febbraio 2026 alle ore 15:34 UTCidentified

      We have identified the problem with our DNS registry holding mailerlite.io. We are working with our provider to restore the access to mailerlite.io as soon as possible.

    2. 19 febbraio 2026 alle ore 15:34 UTCidentified

      We are continuing to work with our DNS registry to fix this issue.

    3. 19 febbraio 2026 alle ore 15:34 UTCresolved

      Our DNS registry fixed the underlying problem and everything is accessible now.

    4. 19 febbraio 2026 alle ore 15:34 UTCidentified

      Workaround was implemented and all the components of the app are available, but we are still working with DNS registry to resolve the problem with mailerlite.io domain.

    Problems while duplicating Auto resend and A/B split campaigns

    Inizio 24 maggio 2022 alle ore 06:36 UTC · 0m

    Pending
    1. 19 febbraio 2026 alle ore 15:34 UTCidentified

      Currently, we are experiencing problems while duplicating Auto resend or A/B split test campaigns. The regular campaign type is not affected.

    2. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    click.mlsend.com links not working

    Inizio 27 gennaio 2022 alle ore 13:07 UTC · 0m

    OutageIncidente maggiore
    1. 19 febbraio 2026 alle ore 15:34 UTCresolved

      The underlying issue has been resolved. It may take some time to propagate the changes to all users.

    2. 19 febbraio 2026 alle ore 15:34 UTCidentified

      The issue has been identified and we are working with our domain registrar on fixing it.

    Problems while creating Email campaigns

    Inizio 25 dicembre 2021 alle ore 18:50 UTC · 0m

    Pending
    1. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    2. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are currently investigating this issue.

    Connectivity issues

    Inizio 12 gennaio 2021 alle ore 13:58 UTC · 0m

    OutageIncidente maggiore
    1. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are experiencing connectivity issues. Users can't access the MailerLite app. We are currently investigating this issue.

    2. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    3. 19 febbraio 2026 alle ore 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are continuing to investigate this issue.

    Delay in sendings

    Inizio 21 settembre 2020 alle ore 13:05 UTC · 0m

    IssuesIncidente minore
    1. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      Sendings of email campaigns are currently stopped.

    2. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    3. 19 febbraio 2026 alle ore 15:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 19 febbraio 2026 alle ore 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    Subscriber indexing issues

    Inizio 2 luglio 2020 alle ore 12:48 UTC · 0m

    OutageIncidente maggiore
    1. 19 febbraio 2026 alle ore 15:34 UTCresolved

      The issue has been resolved. If you’re still experiencing issues, please contact customer support at [email protected] or via Live Chat. Thank you for your patience.

    2. 19 febbraio 2026 alle ore 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 febbraio 2026 alle ore 15:34 UTCidentified

      We’re implementing a solution to speed up subscriber indexing and will continue to share updates here.

    4. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We’re currently experiencing subscriber indexing issues. While all data remains safe, email campaign sendings have been temporarily stopped so we can complete the necessary work. This does not apply to automated emails, which are working.

    5. 19 febbraio 2026 alle ore 15:34 UTCmonitoring

      Campaign sendings are currently working for indexed accounts. If you see a notification “Subscriber indexing is in progress”—it means your subscriber count is still being indexed and your sendings are not enabled yet. Accounts are being recovered every minute, and our #1 priority is to finish indexing all accounts ASAP.

    Connectivity issues

    Inizio 26 giugno 2020 alle ore 22:01 UTC · 0m

    OutageIncidente critico
    1. 19 febbraio 2026 alle ore 15:34 UTCresolved

      This incident has been resolved.

    2. 19 febbraio 2026 alle ore 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are currently investigating this issue.

    Email sending delays

    Inizio 19 giugno 2020 alle ore 10:51 UTC · 0m

    IssuesIncidente minore
    1. 19 febbraio 2026 alle ore 15:34 UTCresolved

      Email campaigns that been delayed have been sent or being delivered.

    2. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are currently experiencing sending delay for some email campaigns. We apologize for the inconvenience. We will be sharing further updates here.

    Email sending delays

    Inizio 15 giugno 2020 alle ore 21:16 UTC · 0m

    IssuesIncidente minore
    1. 19 febbraio 2026 alle ore 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 19 febbraio 2026 alle ore 15:34 UTCresolved

      Campaigns that been delayed have been sent or being delivered.

    3. 19 febbraio 2026 alle ore 15:34 UTCinvestigating

      We are currently experiencing sending delay for some email campaigns. We apologize for the inconvenience. We will be sharing further updates here.