Cronologia delle interruzioni di Mailjet

1. 4 settembre 2026 alle ore 12:23 UTCmonitoring

   A partire dalle 08:00 UTC, Microsoft ha iniziato a sperimentare un incidente causando un aumento del volume di e-mail differite in tutte le regioni M365. Le risposte interessate stanno ritornando "451 4.7.500 Server occupato". I nostri team stanno monitorando attivamente la situazione. L'invio ad altri provider di posta elettronica non è interessato.

2. 4 settembre 2026 alle ore 12:55 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 5 giugno 2026 alle ore 10:01 UTCinvestigating

   We are currently investigating this issue.

2. 5 giugno 2026 alle ore 10:25 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 giugno 2026 alle ore 10:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 giugno 2026 alle ore 10:33 UTCresolved

   This incident has been resolved.

1. 14 ottobre 2025 alle ore 13:30 UTCinvestigating

   Lag are identified we are investigating the issue

2. 14 ottobre 2025 alle ore 14:01 UTCidentified

   The issue has been identified and our team is working on a fix.

3. 14 ottobre 2025 alle ore 15:52 UTCidentified

   The fix is under review.

4. 14 ottobre 2025 alle ore 16:33 UTCidentified

   The fix is now under testing.

5. 14 ottobre 2025 alle ore 18:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 14 ottobre 2025 alle ore 20:13 UTCmonitoring

   We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.

7. 15 ottobre 2025 alle ore 03:42 UTCmonitoring

   We are continuing to monitor for any further issues.

8. 15 ottobre 2025 alle ore 03:42 UTCresolved

   This incident has been resolved.

1. 2 ottobre 2025 alle ore 09:24 UTCinvestigating

   We are currently investigating this issue.

2. 2 ottobre 2025 alle ore 09:24 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 ottobre 2025 alle ore 09:40 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2 ottobre 2025 alle ore 10:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 ottobre 2025 alle ore 10:40 UTCresolved

   This incident has been resolved.

1. 1 ottobre 2025 alle ore 08:12 UTCinvestigating

   We are currently investigating this issue.

2. 1 ottobre 2025 alle ore 09:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 1 ottobre 2025 alle ore 10:56 UTCmonitoring

   We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.

4. 1 ottobre 2025 alle ore 11:15 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 1 ottobre 2025 alle ore 20:30 UTCmonitoring

   We are continuing to actively monitor the system.

6. 2 ottobre 2025 alle ore 00:42 UTCresolved

   This incident has been resolved.

1. 30 settembre 2025 alle ore 10:21 UTCinvestigating

   We are currently investigating an issue impacting email processing along with app.mailjet.com login issues, reflecting into "wrong password" errors.

2. 30 settembre 2025 alle ore 10:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 settembre 2025 alle ore 11:12 UTCidentified

   We have identified the root cause of the issue. While we are working on getting this resolved, clients will experience inability to log into app.mailjet.com as well as experience email processing delays.

4. 30 settembre 2025 alle ore 16:09 UTCidentified

   We are continuing to work on a fix for this issue.

5. 30 settembre 2025 alle ore 17:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 30 settembre 2025 alle ore 18:05 UTCresolved

   The incident has been resolved. Any missing statistics during the incident haven't been lost and will show up in the statistics page later today.

1. 4 settembre 2025 alle ore 06:54 UTCinvestigating

   We are currently investigating this issue.

2. 4 settembre 2025 alle ore 08:34 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 settembre 2025 alle ore 08:55 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 4 settembre 2025 alle ore 10:33 UTCidentified

   We are continuing to work on a fix for this issue.

5. 4 settembre 2025 alle ore 11:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 4 settembre 2025 alle ore 12:30 UTCresolved

   This incident has been resolved.

1. 6 luglio 2025 alle ore 09:07 UTCinvestigating

   Our team is currently investigating a potential issue impacting some customers on webhook connection.

2. 6 luglio 2025 alle ore 09:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 luglio 2025 alle ore 09:26 UTCresolved

   This incident has been resolved.

1. 31 gennaio 2025 alle ore 11:39 UTCinvestigating

   We are currently investigating this issue.

2. 31 gennaio 2025 alle ore 12:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 31 gennaio 2025 alle ore 13:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 31 gennaio 2025 alle ore 14:05 UTCresolved

   This incident has been resolved.

1. 23 ottobre 2024 alle ore 11:55 UTCinvestigating

   We are currently investigating issues with our Event API partially sending events.

2. 23 ottobre 2024 alle ore 13:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 23 ottobre 2024 alle ore 13:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 23 ottobre 2024 alle ore 14:56 UTCresolved

   This incident has been resolved.

1. 1 ottobre 2024 alle ore 12:24 UTCinvestigating

   We are currently investigating login issues on app

2. 1 ottobre 2024 alle ore 12:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 1 ottobre 2024 alle ore 15:08 UTCresolved

   This incident has been resolved.

1. 31 luglio 2024 alle ore 05:44 UTCidentified

   The issue has been identified and we are currently working through the fix

2. 31 luglio 2024 alle ore 08:13 UTCidentified

   The mitigation of the DDoS attack to our application is still in progress.

3. 31 luglio 2024 alle ore 08:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 31 luglio 2024 alle ore 09:17 UTCmonitoring

   We have implemented measures to mitigate the DDoS attack on our application and are continuously making adjustments to better withstand the attack. Some customers may report intermittent periods where the application experiences slowness or becomes unresponsive.

5. 31 luglio 2024 alle ore 10:51 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 31 luglio 2024 alle ore 11:03 UTCresolved

   This incident has been resolved.

1. 30 luglio 2024 alle ore 12:25 UTCinvestigating

   We are currently investigating this issue.

2. 30 luglio 2024 alle ore 12:34 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 30 luglio 2024 alle ore 16:29 UTCidentified

   We are continuing to work through the fix for this issue

4. 30 luglio 2024 alle ore 19:06 UTCidentified

   The mitigation of the DDoS attack to our application is still in progress.

5. 30 luglio 2024 alle ore 22:05 UTCmonitoring

   The service is back but we're continuing to monitor its state to ensure there's no further issues.

6. 31 luglio 2024 alle ore 01:55 UTCresolved

   The service is back to normal.

1. 31 maggio 2024 alle ore 08:07 UTCinvestigating

   We are currently investigating this issue.

2. 31 maggio 2024 alle ore 08:24 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 31 maggio 2024 alle ore 08:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 31 maggio 2024 alle ore 09:48 UTCresolved

   This incident has been resolved.

1. 27 maggio 2024 alle ore 15:54 UTCinvestigating

   We are currently investigating this issue.

2. 27 maggio 2024 alle ore 16:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 27 maggio 2024 alle ore 18:11 UTCresolved

   This incident has been resolved.

1. 27 maggio 2024 alle ore 13:23 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 27 maggio 2024 alle ore 13:48 UTCinvestigating

   We are currently investigating this issue.

3. 27 maggio 2024 alle ore 13:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 27 maggio 2024 alle ore 14:13 UTCresolved

   This incident has been resolved.

1. 11 dicembre 2023 alle ore 15:23 UTCinvestigating

   We are currently investigating this issue.

2. 11 dicembre 2023 alle ore 16:14 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 dicembre 2023 alle ore 16:30 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 11 dicembre 2023 alle ore 17:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 11 dicembre 2023 alle ore 18:15 UTCmonitoring

   Different fixes are being implemented and we are monitoring the results.

6. 11 dicembre 2023 alle ore 18:31 UTCmonitoring

   Remediation is still in progress and outbound mail continues to be delayed.

7. 11 dicembre 2023 alle ore 19:28 UTCresolved

   This incident has been resolved.

1. 9 ottobre 2023 alle ore 10:12 UTCinvestigating

   We are currently investigating this issue.

2. 9 ottobre 2023 alle ore 10:13 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 ottobre 2023 alle ore 11:32 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 9 ottobre 2023 alle ore 14:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 9 ottobre 2023 alle ore 15:55 UTCresolved

   This incident has been resolved.

1. 15 settembre 2023 alle ore 03:00 UTCinvestigating

   Mailjet Engineering is investigating an email sending delay.

2. 15 settembre 2023 alle ore 04:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 settembre 2023 alle ore 04:40 UTCresolved

   This incident has been resolved.

1. 28 giugno 2023 alle ore 07:59 UTCinvestigating

   Some customers may report that scheduled campaigns are not being sent. Our teams are currently investigating this issue.

2. 28 giugno 2023 alle ore 08:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 giugno 2023 alle ore 08:47 UTCidentified

   Some customers may report degraded performance on sending campaigns or campaigns scheduled not being sent. Our teams are currently investigating this issue.

4. 28 giugno 2023 alle ore 09:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 28 giugno 2023 alle ore 09:52 UTCresolved

   This incident has been resolved.