Cronologia delle interruzioni di Mapbox

1. 20 ottobre 2026 alle ore 18:43 UTCinvestigating

   Il 20 ottobre 2026, tra le 14:45 e le 15:47 UTC, i vincoli di capacità regionali temporanei hanno causato interruzioni intermittenti ai servizi di navigazione nella regione degli Stati Uniti-Est. Ciò ha portato a brevi e ricorrenti periodi di elevata latenza e risultati mancanti durante questa finestra. I nostri servizi sono tornati al normale funzionamento, e il nostro team di ingegneria continua a indagare.

2. 21 ottobre 2026 alle ore 07:21 UTCinvestigating

   Questo problema è stato risolto.

3. 21 ottobre 2026 alle ore 07:22 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 19 ottobre 2026 alle ore 21:38 UTCresolved

   Tra le 19:18 e le 19:41 UTC, abbiamo sperimentato un problema che riguarda le Indicazioni API e mappa corrispondente API nella regione US-East. Ciò ha causato elevata latenza e dati di rotta mancanti per una parte significativa del traffico regionale. Il problema è stato identificato e risolto, e tutte le metriche di servizio sono completamente tornate al normale funzionamento.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 29 giugno 2026 alle ore 08:53 UTCinvestigating

   Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses.

2. 29 giugno 2026 alle ore 09:03 UTCidentified

   A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

3. 29 giugno 2026 alle ore 15:15 UTCresolved

   This incident has been resolved.

1. 10 febbraio 2026 alle ore 17:23 UTCidentified

   Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

2. 10 febbraio 2026 alle ore 19:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 febbraio 2026 alle ore 10:31 UTCresolved

   The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

1. 6 dicembre 2025 alle ore 00:46 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 8 dicembre 2025 alle ore 23:08 UTCresolved

   This incident has been resolved.

1. 29 novembre 2025 alle ore 03:09 UTCinvestigating

   Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

2. 29 novembre 2025 alle ore 03:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 novembre 2025 alle ore 03:54 UTCresolved

   This incident has been resolved.

1. 20 ottobre 2025 alle ore 10:59 UTCidentified

   We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

2. 20 ottobre 2025 alle ore 23:55 UTCmonitoring

   We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

3. 21 ottobre 2025 alle ore 00:12 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 21 ottobre 2025 alle ore 00:40 UTCresolved

   This incident has been resolved.

1. 14 ottobre 2025 alle ore 09:48 UTCresolved

   From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

1. 21 settembre 2025 alle ore 22:42 UTCinvestigating

   We are currently investigating this issue.

2. 22 settembre 2025 alle ore 01:53 UTCresolved

   This incident has been resolved.

1. 21 settembre 2025 alle ore 22:41 UTCinvestigating

   We are currently investigating this issue.

2. 22 settembre 2025 alle ore 01:52 UTCresolved

   This incident has been resolved.

1. 6 settembre 2025 alle ore 22:37 UTCinvestigating

   We are currently investigating this issue.

2. 6 settembre 2025 alle ore 22:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 settembre 2025 alle ore 23:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 settembre 2025 alle ore 23:24 UTCresolved

   This incident has been resolved.

1. 14 luglio 2025 alle ore 19:30 UTCinvestigating

   Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

2. 15 luglio 2025 alle ore 04:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 luglio 2025 alle ore 06:01 UTCresolved

   This incident has been resolved.

1. 15 luglio 2025 alle ore 16:24 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

1. 3 giugno 2025 alle ore 02:07 UTCresolved

   On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

1. 13 maggio 2025 alle ore 23:59 UTCinvestigating

   We are currently investigating this issue.

2. 14 maggio 2025 alle ore 00:54 UTCidentified

   Bottleneck has been identified. We are increasing the capacity of the Search Box system

3. 14 maggio 2025 alle ore 02:28 UTCmonitoring

   Latency Anomaly mitigation is in-place. Latency is back to normal.

4. 14 maggio 2025 alle ore 05:51 UTCmonitoring

   Another correction/Hot fix was applied to reduce the load.

5. 14 maggio 2025 alle ore 08:39 UTCresolved

   After last correction latency is back to normal. Incident report will be shared soon.

1. 13 marzo 2025 alle ore 12:40 UTCinvestigating

   We are investigating increased error rates and latency on our vector tile endpoints.

2. 13 marzo 2025 alle ore 12:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 marzo 2025 alle ore 16:21 UTCinvestigating

   We are continuing to investigate and remediate this issue

4. 13 marzo 2025 alle ore 21:06 UTCmonitoring

   The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

5. 13 marzo 2025 alle ore 23:24 UTCmonitoring

   Service remains stable, we'll continue to monitor overnight.

6. 14 marzo 2025 alle ore 12:33 UTCresolved

   This incident has been resolved.

1. 31 gennaio 2025 alle ore 16:44 UTCresolved

   In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.

1. 9 gennaio 2025 alle ore 18:37 UTCidentified

   We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

2. 9 gennaio 2025 alle ore 23:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 gennaio 2025 alle ore 02:16 UTCresolved

   This incident has been resolved.

1. 10 dicembre 2024 alle ore 17:37 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 10 dicembre 2024 alle ore 17:37 UTCidentified

   We are continuing to work on a fix for this issue.

3. 17 dicembre 2024 alle ore 22:08 UTCresolved

   This incident has been resolved.

1. 19 settembre 2024 alle ore 15:56 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.