Cronologia delle interruzioni di Mavenlink undefined

1. 16 settembre 2026 alle ore 14:06 UTCinvestigating

   Il servizio di terze parti (Salesforce) che utilizziamo per le nostre offerte di supporto (Live Help, Support Cases e Support Portal) è attualmente in calo. Stiamo monitorando il suo stato e si aggiornerà non appena riferiscono i loro sistemi sono di nuovo on-line.

2. 16 settembre 2026 alle ore 17:49 UTCmonitoring

   I servizi di Salesforce stanno recuperando, ma il problema non è ancora stato completamente risolto. I clienti possono continuare a sperimentare problemi di accesso al Portale di Supporto. Stiamo continuando a monitorare la situazione e forniremo un altro aggiornamento una volta che il servizio è completamente restaurato.

3. 16 settembre 2026 alle ore 19:25 UTCresolved

   Il team di tecnologia Salesforce ha ora informato gli utenti che la stabilità e le prestazioni della piattaforma sono ora di nuovo a livelli previsti, e l'incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 31 agosto 2026 alle ore 15:22 UTCinvestigating

   La nostra infrastruttura di elaborazione dei dati è in esecuzione che sta causando Insights Data Exports non da trattare.

2. 31 agosto 2026 alle ore 15:51 UTCidentified

   Abbiamo trovato la causa sottostante del problema e ora stiamo lavorando su una correzione.

3. 31 agosto 2026 alle ore 16:17 UTCmonitoring

   Abbiamo implementato una correzione e stiamo monitorando i risultati. Le cose dovrebbero tornare alla normalità, ma continueremo a tenere un orologio vicino.

4. 31 agosto 2026 alle ore 16:53 UTCresolved

   Questo incidente è stato risolto. Le esportazioni di dati vengono ora trattate come normali. Grazie per la pazienza.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 18 agosto 2026 alle ore 14:33 UTCmonitoring

   Attualmente vi è un ritardo nella generazione di eventi abbonati. Abbiamo identificato il problema e una correzione è stata implementata. Gli eventi precedenti sono ancora accessibili. Nessuna perdita di dati è prevista. Nuovi eventi continuano a generare ma con un ritardo.

2. 18 agosto 2026 alle ore 16:33 UTCresolved

   Questo incidente è stato risolto. Nuovi eventi stanno generando normalmente nell'API eventi sottoscritti, compresi gli eventi durante il periodo di incidente. Ci scusiamo per qualsiasi inconveniente che questo problema possa aver causato.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 27 luglio 2026 alle ore 00:04 UTCinvestigating

   Stiamo indagando su un problema con carichi di dati standard Insights. Alcuni account non ricevono i loro dati o la ricevono in un programma ritardato. Per imparare a visualizzare lo stato dei tuoi upload, si prega di vedere il nostro articolo Insights Panoramica Knowledge Base.

2. 27 luglio 2026 alle ore 00:11 UTCmonitoring

   Abbiamo implementato una correzione e stiamo monitorando i risultati. Le cose dovrebbero tornare alla normalità, ma continueremo a tenere un orologio vicino.

3. 27 luglio 2026 alle ore 00:32 UTCresolved

   Questo incidente è stato risolto. Tutte le aree di Kantata OX sono tornate alla normalità. Grazie per la vostra pazienza!

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 18 giugno 2026 alle ore 20:12 UTCinvestigating

   We are investigating reports that the tasks reordering in templates is not working correctly.

2. 18 giugno 2026 alle ore 20:31 UTCidentified

   The likely cause of the issue has been identified and a potential fix is in the works.

3. 18 giugno 2026 alle ore 21:54 UTCidentified

   We are continuing to work on a fix for this issue.

4. 18 giugno 2026 alle ore 22:54 UTCidentified

   We have identified the issue and are deploying a fix.

5. 18 giugno 2026 alle ore 23:20 UTCresolved

   We have a deployed a fix and task reordering in templates is functioning correctly again.

1. 15 giugno 2026 alle ore 13:10 UTCinvestigating

   We are currently investigating this issue.

2. 15 giugno 2026 alle ore 13:45 UTCinvestigating

   We continue to investigate the issue and believe we have discovered the root cause. Thank you for your patience as we work to implement and deploy a fix.

3. 15 giugno 2026 alle ore 14:11 UTCinvestigating

   We are continuing to investigate this issue.

4. 15 giugno 2026 alle ore 14:14 UTCidentified

   The root cause of the issue has been verified and we are now actively reverting the file changes for deployment.

5. 15 giugno 2026 alle ore 14:34 UTCidentified

   We are continuing to work on a fix for this issue.

6. 15 giugno 2026 alle ore 14:43 UTCmonitoring

   A partial fix has been deployed that re-enables the export functionality. There continues to be a known styling issue related to the form. This will also be fixed soon.

7. 15 giugno 2026 alle ore 14:55 UTCresolved

   The project time and expense export functionality is now available again.

1. 12 giugno 2026 alle ore 16:55 UTCinvestigating

   We are investigating an issue where projects in the Resource Center Projects tab are missing dropdown arrow.

2. 12 giugno 2026 alle ore 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 giugno 2026 alle ore 17:52 UTCresolved

   This incident has been resolved.

1. 2 giugno 2026 alle ore 18:40 UTCinvestigating

   We are currently investigating this issue.

2. 2 giugno 2026 alle ore 19:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 giugno 2026 alle ore 19:31 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2 giugno 2026 alle ore 20:01 UTCmonitoring

   A fix has been deployed and we are monitoring the results.

5. 2 giugno 2026 alle ore 20:21 UTCresolved

   This incident has been resolved.

1. 13 maggio 2026 alle ore 20:29 UTCinvestigating

   Some users have reported that tasks are not moving to their intended position when reordering in the task tracker. We are currently investigating the issue.

2. 13 maggio 2026 alle ore 20:32 UTCidentified

   The issue has been identified and a fix is being rolled out.

3. 13 maggio 2026 alle ore 20:34 UTCmonitoring

   The fix has been implemented and we are monitoring the results.

4. 13 maggio 2026 alle ore 20:34 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 13 maggio 2026 alle ore 20:38 UTCresolved

   This incident has been resolved.

1. 30 aprile 2026 alle ore 23:01 UTCinvestigating

   We are investigating an issue with standard Insights. A small subset of accounts are unable to view their dashboards. We have contacted our BI Partner and they are working on a fix. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 1 maggio 2026 alle ore 00:08 UTCinvestigating

   Our BI partner is continuing to work on a fix. We're unable to provide an ETA at this time, but we will update with more information as we receive it.

3. 1 maggio 2026 alle ore 02:17 UTCresolved

   The issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience.

1. 21 aprile 2026 alle ore 12:17 UTCinvestigating

   We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 21 aprile 2026 alle ore 12:38 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 21 aprile 2026 alle ore 13:13 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 21 aprile 2026 alle ore 13:14 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 21 aprile 2026 alle ore 13:24 UTCresolved

   This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!

1. 6 aprile 2026 alle ore 15:21 UTCinvestigating

   We are currently noticing data sync issues on MBridge.

2. 6 aprile 2026 alle ore 15:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 aprile 2026 alle ore 15:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results. You may experience some delays as we work through the backlog of jobs.

4. 6 aprile 2026 alle ore 16:19 UTCresolved

   This incident has been resolved.

1. 1 aprile 2026 alle ore 23:09 UTCidentified

   Audit Logs data has not been updated since March 30, 4:30pm Pacific. All reports are functional but will not reflect recent updates. The problem has been identified and the fix is running. No data has been lost, and we expect the system to take time to catch up. We will monitor progress and update status when we have an estimate of the time to complete.

2. 1 aprile 2026 alle ore 23:31 UTCmonitoring

   We estimate that it will take between 6-7 hours for the system to have all data up to date. Progress will continue to be monitored, and we will update status regularly.

3. 2 aprile 2026 alle ore 02:32 UTCmonitoring

   Processing the data backlog took less time than expected. All data in audit logs should be nearly up to date, and will be completely up to date soon.

4. 2 aprile 2026 alle ore 02:39 UTCresolved

   All data in audit logs is now up to date.

1. 26 marzo 2026 alle ore 17:29 UTCinvestigating

   We are currently aware of an issue that is preventing Pulse surveys from loading and are actively working on a solution.

2. 26 marzo 2026 alle ore 17:42 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 26 marzo 2026 alle ore 17:48 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 26 marzo 2026 alle ore 18:45 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 14 gennaio 2026 alle ore 15:41 UTCinvestigating

   We’re noticing a higher number of errors than usual in Kantata OX. We’re working to resolve this as quickly as possible. Thanks for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

2. 14 gennaio 2026 alle ore 16:17 UTCinvestigating

   We’re continuing to investigate the issue and working to resolve this as quickly as possible. Thank you for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

3. 14 gennaio 2026 alle ore 16:24 UTCinvestigating

   We are continuing to investigate this issue.

4. 14 gennaio 2026 alle ore 16:29 UTCidentified

   The issue has been identified and a fix is being implemented. Thank you for your patience while we work to resolve this issue.

5. 14 gennaio 2026 alle ore 16:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 14 gennaio 2026 alle ore 16:57 UTCinvestigating

   We are continuing to observe elevated error rates. We're continuing to work to resolve this as quickly as possible. Thank you for your patience!

7. 14 gennaio 2026 alle ore 17:53 UTCmonitoring

   We have identified the issue and deployed a fix. Error rates are now decreasing and we will continue to monitor performance and errors until returning to normal operation. Thank you for your patience as we work to fully resolve this.

8. 14 gennaio 2026 alle ore 18:25 UTCresolved

   This incident has been resolved. Users and integrations that encountered 502 or 504 errors are safe to retry operations. Some M-Bridge and Connect integrations may have automatically disabled due to elevated error rates and may need to be manually re-enabled.

1. 16 dicembre 2025 alle ore 17:42 UTCinvestigating

   We are currently noticing slowness across Kantata OX. We appreciate your patience as we investigate this issue.

2. 16 dicembre 2025 alle ore 18:00 UTCinvestigating

   Site load times have returned to normal.

3. 16 dicembre 2025 alle ore 18:20 UTCidentified

   We have identified the issue and we are working on a fix for it.

4. 16 dicembre 2025 alle ore 18:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 16 dicembre 2025 alle ore 19:34 UTCresolved

   This incident has been resolved.

1. 21 novembre 2025 alle ore 00:44 UTCinvestigating

   We’re noticing a higher number of errors than usual with our Project Agent and Status Report Agent. We’re working to resolve this as quickly as possible. Thanks for your patience!

2. 21 novembre 2025 alle ore 17:30 UTCidentified

   We’ve found the underlying cause of the problem to be an issue with one of our AI sub-processors and are now working on a fix.

3. 24 novembre 2025 alle ore 17:31 UTCidentified

   We are continuing to work on a fix for the issue with one of our AI sub-processors. Thank you for your patience.

4. 26 novembre 2025 alle ore 00:40 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

5. 26 novembre 2025 alle ore 02:44 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 29 ottobre 2025 alle ore 18:28 UTCidentified

   Our Business Intelligence Partner is currently offline, they are undergoing emergency maintenance. We are continuing to monitor the situation.

2. 29 ottobre 2025 alle ore 18:35 UTCidentified

   Our Business Intelligence Partner has identified the issue and they are working on a fix.

3. 29 ottobre 2025 alle ore 19:04 UTCidentified

   Our Business Intelligence Partner is working on a fix for this issue. We are continuing to monitor the situation.

4. 29 ottobre 2025 alle ore 19:13 UTCidentified

   The issue has been resolved, and Insights reports are now accessible. Data refreshes will be resumed when we have confirmed those systems are accessible.

5. 29 ottobre 2025 alle ore 19:29 UTCmonitoring

   Our BI partner has confirmed that all systems are operational. Data refreshes are resumed, and we expect all data to be up to date within an hour.

6. 29 ottobre 2025 alle ore 20:05 UTCresolved

   Data refreshes have completed for all accounts, and Insights reports will reflect up to date data. Thank you for your patience regarding this issue.

1. 20 ottobre 2025 alle ore 16:04 UTCinvestigating

   We’re noticing issues that are preventing access to Smart Upload Manager right now. We’re looking into it and will keep you updated. Thanks for your understanding.

2. 20 ottobre 2025 alle ore 16:20 UTCidentified

   Our third party provider is experiencing a service disruption that is affecting Smart Upload Manager. We are working with our provider to resolve the issue.

3. 20 ottobre 2025 alle ore 18:02 UTCmonitoring

   The application is now accessible but some features and functions may still present intermittent issues. We will continue to monitor until performance is fully restored.

4. 20 ottobre 2025 alle ore 19:13 UTCresolved

   The incident is now resolved. Thank you for your patience.

1. 29 settembre 2025 alle ore 22:45 UTCinvestigating

   We are investigating an issue with delayed Insights data loads. All accounts appear to be affected at this time. We will provide more information as we have it.

2. 29 settembre 2025 alle ore 22:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 settembre 2025 alle ore 22:52 UTCmonitoring

   The issue has been identified. Users can expect their Insights data loads to be refreshed within the next 20-30 minutes.

4. 29 settembre 2025 alle ore 23:02 UTCresolved

   This incident has been resolved.