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    Cronologia delle interruzioni di Mozilla Cloud

    6 Mozilla Cloud incidents · marzo 2024 — official updates, affected components, duration and resolution details.

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    Relay Phone Masking Issue

    Inizio 19 settembre 2025 alle ore 17:14 UTC · 2h 42m

    IssuesIncidente minore
    1. 19 settembre 2025 alle ore 17:14 UTCinvestigating

      We are currently investigating an issue with phone masking.

    2. 19 settembre 2025 alle ore 17:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 settembre 2025 alle ore 19:56 UTCresolved

      This incident has been resolved.

    Monitor Unavailable

    Inizio 15 gennaio 2025 alle ore 19:42 UTC · 2h 41m

    OutageIncidente maggiore
    1. 15 gennaio 2025 alle ore 19:42 UTCinvestigating

      We are currently investigating this issue.

    2. 15 gennaio 2025 alle ore 22:22 UTCresolved

      This incident has been resolved.

    Phone Calls and Text Messages Not Working

    Inizio 2 gennaio 2025 alle ore 16:42 UTC · 3h 45m

    OutageIncidente maggiore
    1. 2 gennaio 2025 alle ore 16:42 UTCinvestigating

      We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.

    2. 2 gennaio 2025 alle ore 20:26 UTCresolved

      This incident has been resolved.

    Monitor Home Page Unavailable

    Inizio 4 dicembre 2024 alle ore 20:34 UTC · 19m

    Pending
    1. 4 dicembre 2024 alle ore 20:34 UTCinvestigating

      We are currently investigating the issue.

    2. 4 dicembre 2024 alle ore 20:53 UTCresolved

      This incident has been resolved.

    VPN Issue

    Inizio 19 novembre 2024 alle ore 19:44 UTC · 3h 38m

    Pending
    Componenti interessati
    Mozilla VPN
    1. 19 novembre 2024 alle ore 19:44 UTCidentified

      We are currently monitoring an issue where some Mozilla VPN users are unable to access their subscriptions after signing in. Initial findings suggest the issue may be related to a recent update. We have rolled back the update and are monitoring its impact. Some users may still experience issues even after logging out and back in. Our teams are actively working on a resolution. We recommend affected users attempt logging out and back in as a potential workaround.

    2. 19 novembre 2024 alle ore 19:44 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 19 novembre 2024 alle ore 23:22 UTCresolved

      This issue should now be resolved for the majority of customers. If you are still experiencing issues, please contact Mozilla Support for assistance.

    Relay Incident

    Inizio 28 marzo 2024 alle ore 16:13 UTC · 3h 22m

    OutageIncidente maggiore
    1. 28 marzo 2024 alle ore 16:13 UTCinvestigating

      We are currently investigating an issue with Relay.

    2. 28 marzo 2024 alle ore 19:35 UTCresolved

      This incident has been resolved.