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    Cronologia delle interruzioni di Myparcel

    53 Myparcel incidents · giugno 2022 — official updates, affected components, duration and resolution details.

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    Non è possibile scaricare francobolli digitali PostNL

    Inizio 27 ottobre 2026 alle ore 16:25 UTC · 1h 6m

    OutageIncidente maggiore
    Componenti interessati
    PostNL | Create digital stamp / mailbox
    1. 27 ottobre 2026 alle ore 16:25 UTCidentified

      Il problema è a lato PostNL, stiamo contattando PostNL per farli risolvere.

    2. 27 ottobre 2026 alle ore 17:31 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Piattaforma presa offline come misura preventiva a causa di vulnerabilità in un componente esterno

    Inizio 21 ottobre 2026 alle ore 10:53 UTC · 8h 23m

    Pending
    Componenti interessati
    DHL For YouMyAnalyticsPostNL | Create normal shipmentMyParcel webshop ordersCheapCargoDelivery optionsPostNL | Collection ServiceShipmentsWixDPDAmazonbpostBol.WooCommerceEtsyEcwidDHL Parcel ConnectPostNL | Shipment status updateExactPostNL | Pickup locationsPostNL | Delivery optionsEmail functionalityPoste ItalianePostNL | Create digital stamp / mailboxWebhooksUPSPayment functionalityInPostBol VVBDHL EuroplusTrunkrsBRTEasy Return Service Europe PostNLGLSEmail services
    1. 21 ottobre 2026 alle ore 10:53 UTCidentified

      Stiamo aspettando che una patch diventi disponibile. Attesi alle 16:00, la convalida e l'implementazione inizieranno.

    2. 21 ottobre 2026 alle ore 13:52 UTCidentified

      Patch è disponibile e viene convalidato e implementato.

    3. 21 ottobre 2026 alle ore 16:03 UTCmonitoring

      La patch è validata e implementata, la piattaforma è di nuovo allo stato operativo.

    4. 21 ottobre 2026 alle ore 16:05 UTCmonitoring

      Stiamo continuando a monitorare eventuali ulteriori problemi.

    5. 21 ottobre 2026 alle ore 19:16 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Non è possibile scaricare francobolli digitali PostNL

    Inizio 18 agosto 2026 alle ore 11:31 UTC · 1h 34m

    OutageIncidente maggiore
    Componenti interessati
    PostNL | Create digital stamp / mailbox
    1. 18 agosto 2026 alle ore 11:31 UTCinvestigating

      Stiamo attualmente indagando su questo problema.

    2. 18 agosto 2026 alle ore 13:05 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Not possible to download labels of DPD shipments

    Inizio 6 luglio 2026 alle ore 07:56 UTC · 34m

    OutageIncidente maggiore
    Componenti interessati
    DPD
    1. 6 luglio 2026 alle ore 07:56 UTCinvestigating

      We are currently investigating this issue.

    2. 6 luglio 2026 alle ore 08:30 UTCresolved

      This incident has been resolved.

    PostNL disruption: international shipments with partner barcode

    Inizio 1 luglio 2026 alle ore 14:17 UTC · 23h 0m

    IssuesIncidente minore
    Componenti interessati
    PostNL | Create normal shipment
    1. 1 luglio 2026 alle ore 14:17 UTCinvestigating

      There is currently a disruption at PostNL affecting some international shipments that use a partner carrier. As a result, in some cases only the partner barcode is shown on the shipping label. This issue currently applies at least to shipments to Malta and concerns barcodes starting with CM. We are in contact with PostNL and are working to resolve this as soon as possible. Unfortunately, there is currently no indication of when the issue will be resolved.

    2. 2 luglio 2026 alle ore 07:54 UTCinvestigating

      PostNL is still working on it.

    3. 2 luglio 2026 alle ore 11:07 UTCidentified

      PostNL identified the issue and is working on resolving it.

    4. 2 luglio 2026 alle ore 12:49 UTCidentified

      PostNL is still working on it.

    5. 2 luglio 2026 alle ore 13:17 UTCresolved

      PostNL informed us the issue is solved.

    Scheduling the one-off and recurring collection of individual parcels via PostNL's Collection Service is currently not working

    Inizio 9 giugno 2026 alle ore 09:23 UTC · 21h 54m

    OutageIncidente maggiore
    Componenti interessati
    PostNL | Collection Service
    1. 9 giugno 2026 alle ore 09:23 UTCidentified

      PostNL is currently working hard on a solution

    2. 9 giugno 2026 alle ore 12:36 UTCidentified

      PostNL is still working hard on a solution

    3. 9 giugno 2026 alle ore 15:29 UTCidentified

      PostNL is still working hard on a solution, the root cause is not determined yet.

    4. 10 giugno 2026 alle ore 07:17 UTCresolved

      PostNL has resolved the problem, which is confirmed by us.

    Performance degradation

    Inizio 1 giugno 2026 alle ore 08:00 UTC · 2h 16m

    IssuesIncidente minore
    Componenti interessati
    Delivery optionsBackofficeShipmentsWebhooks
    1. 1 giugno 2026 alle ore 08:00 UTCinvestigating

      We are experiencing performance degradation and are investigating it.

    2. 1 giugno 2026 alle ore 08:58 UTCinvestigating

      We are still investigating the performance degradation.

    3. 1 giugno 2026 alle ore 10:17 UTCresolved

      The issue is solved; the performance is back to normal.

    The MyParcel API and components using it (like the Backoffice) are slow

    Inizio 30 marzo 2026 alle ore 13:39 UTC · 2h 34m

    OutageIncidente maggiore
    Componenti interessati
    Delivery optionsBackofficeShipmentsWebhooksEasy Return Service Europe PostNLEmail services
    1. 30 marzo 2026 alle ore 13:39 UTCinvestigating

      We are currently investigating this issue.

    2. 30 marzo 2026 alle ore 14:21 UTCinvestigating

      We are still investigating the issue.

    3. 30 marzo 2026 alle ore 15:21 UTCidentified

      We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.

    4. 30 marzo 2026 alle ore 15:25 UTCidentified

      The MyParcel API and components using it (like the Backoffice) are slow, instead of down.

    5. 30 marzo 2026 alle ore 16:13 UTCresolved

      This incident has been resolved.

    MyParcel Login Issue

    Inizio 10 marzo 2026 alle ore 14:10 UTC · 5m

    Pending
    Componenti interessati
    MyParcel NLSendMyParcel
    1. 10 marzo 2026 alle ore 14:10 UTCinvestigating

      At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.

    2. 10 marzo 2026 alle ore 14:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 marzo 2026 alle ore 14:14 UTCresolved

      This incident has been resolved.

    Mailbox international

    Inizio 13 febbraio 2026 alle ore 10:07 UTC · 2h 7m

    IssuesIncidente minore
    Componenti interessati
    PostNL | Create digital stamp / mailbox
    1. 13 febbraio 2026 alle ore 10:07 UTCidentified

      You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

    2. 13 febbraio 2026 alle ore 11:23 UTCidentified

      The issue turned out to be on MyParcel's side. We are working on a solution.

    3. 13 febbraio 2026 alle ore 12:14 UTCresolved

      This incident has been resolved.

    Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

    Inizio 3 febbraio 2026 alle ore 15:13 UTC · 6d 17h

    IssuesIncidente minore
    Componenti interessati
    PostNL | Create normal shipment
    1. 3 febbraio 2026 alle ore 15:13 UTCinvestigating

      PostNL is investigating the issue.

    2. 3 febbraio 2026 alle ore 16:32 UTCidentified

      PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

    3. 4 febbraio 2026 alle ore 13:11 UTCidentified

      PostNL is expecting to have the issue fixed by the end of today.

    4. 5 febbraio 2026 alle ore 14:55 UTCidentified

      PostNL is expecting to have the issue fixed Monday 9th of February.

    5. 10 febbraio 2026 alle ore 08:36 UTCresolved

      This incident has been resolved.

    Bol. API outage

    Inizio 12 gennaio 2026 alle ore 08:38 UTC · 1h 21m

    OutageIncidente maggiore
    Componenti interessati
    Bol.
    1. 12 gennaio 2026 alle ore 08:38 UTCinvestigating

      This impacts Bol. order import. We are checking it with Bol.

    2. 12 gennaio 2026 alle ore 09:59 UTCresolved

      This incident has been resolved.

    Not possible to create Bpost shipments to France, since their partner La Poste is suffering from a cyber attack

    Inizio 22 dicembre 2025 alle ore 14:11 UTC · 25m

    OutageIncidente maggiore
    Componenti interessati
    bpost
    1. 22 dicembre 2025 alle ore 14:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 dicembre 2025 alle ore 14:36 UTCresolved

      This incident has been resolved.

    DPD, Digital stamp and pallets - problems creating a shipping label

    Inizio 18 novembre 2025 alle ore 14:22 UTC · 4h 31m

    OutageIncidente maggiore
    Componenti interessati
    ShipmentsDPDPostNL | Create digital stamp / mailbox
    1. 18 novembre 2025 alle ore 14:22 UTCidentified

      Users can experience problems while creating a DPD shipping label, PostNL digital stamp and pallets. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.

    2. 18 novembre 2025 alle ore 18:53 UTCresolved

      This incident has been resolved.

    Not possible to download labels of DPD shipments

    Inizio 11 novembre 2025 alle ore 13:00 UTC · 21m

    OutageIncidente maggiore
    Componenti interessati
    DPD
    1. 11 novembre 2025 alle ore 13:00 UTCinvestigating

      We are currently investigating this issue.

    2. 11 novembre 2025 alle ore 13:01 UTCinvestigating

      DPD confirmed their service is having issues, they are investigating it.

    3. 11 novembre 2025 alle ore 13:21 UTCresolved

      This incident has been resolved.

    Not possible to create DHL For You shipments

    Inizio 17 ottobre 2025 alle ore 14:19 UTC · 5m

    OutageIncidente critico
    Componenti interessati
    DHL For You
    1. 17 ottobre 2025 alle ore 14:19 UTCinvestigating

      We are currently investigating this issue.

    2. 17 ottobre 2025 alle ore 14:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 ottobre 2025 alle ore 14:24 UTCresolved

      This incident has been resolved.

    Temporary outage: European return label via PostNL not available

    Inizio 5 settembre 2025 alle ore 13:29 UTC · 2h 19m

    Pending
    Componenti interessati
    ShipmentsMyParcel NLEasy Return Service Europe PostNL
    1. 5 settembre 2025 alle ore 13:29 UTCidentified

      Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.

    2. 5 settembre 2025 alle ore 15:48 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    Inizio 17 luglio 2025 alle ore 09:02 UTC · 5h 10m

    OutageIncidente maggiore
    Componenti interessati
    PostNL | Create digital stamp / mailbox
    1. 17 luglio 2025 alle ore 09:02 UTCinvestigating

      We are currently investigating this issue.

    2. 17 luglio 2025 alle ore 14:12 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    Inizio 16 luglio 2025 alle ore 09:02 UTC · 2h 41m

    OutageIncidente maggiore
    Componenti interessati
    PostNL | Create digital stamp / mailbox
    1. 16 luglio 2025 alle ore 09:02 UTCinvestigating

      We are currently investigating this issue.

    2. 16 luglio 2025 alle ore 10:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 luglio 2025 alle ore 11:42 UTCresolved

      This incident has been resolved.

    Fetching of dates and times for delivery options for PostNL is currently not working

    Inizio 23 maggio 2025 alle ore 07:28 UTC · 15h 50m

    OutageIncidente critico
    Componenti interessati
    PostNL | Delivery options
    1. 23 maggio 2025 alle ore 07:28 UTCinvestigating

      We are currently investigating this issue.

    2. 23 maggio 2025 alle ore 10:54 UTCinvestigating

      PostNL is investigating the issue.

    3. 23 maggio 2025 alle ore 14:37 UTCidentified

      PostNL identified the issue and planned to have the issue fixed Monday 26th of May in the morning.

    4. 23 maggio 2025 alle ore 23:17 UTCidentified

      We managed to fix the issue ourselves, delivery options are working as expected now.

    5. 23 maggio 2025 alle ore 23:18 UTCresolved

      We managed to fix the issue ourselves, delivery options are working as expected now.