Cronologia delle interruzioni di Paperspace

1. 26 agosto 2026 alle ore 10:46 UTCinvestigating

   Stiamo attualmente indagando su un problema che impedisce agli utenti di accedere o accedere alla console Paperspace. Ci scusiamo per qualsiasi inconveniente che questo potrebbe aver causato e grazie per la vostra pazienza e comprensione.

2. 26 agosto 2026 alle ore 11:41 UTCmonitoring

   Il nostro team di Engineering ha risolto il problema che impedisce agli utenti di accedere o accedere alla console Paperspace, e stiamo monitorando i risultati. Ci scusiamo per qualsiasi inconveniente che questo potrebbe aver causato e grazie per la vostra pazienza e comprensione.

3. 26 agosto 2026 alle ore 11:50 UTCresolved

   Il nostro team di Ingegneria ha confermato che il problema che impedisce agli utenti di accedere o accedere alla console Paperspace è stato risolto, e il servizio è stato completamente restaurato. Grazie per la vostra pazienza e comprensione durante questo incidente. Se si continua a sperimentare qualsiasi problema, si prega di raggiungere il nostro team di supporto, e saremo lieti di aiutarvi ulteriormente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 26 maggio 2026 alle ore 03:11 UTCinvestigating

   We are currently investigating an issue preventing users from interacting with Core Virtual Machines in the CA1 Region.

2. 26 maggio 2026 alle ore 03:25 UTCmonitoring

   We've identified and implemented a fix for the issue and are monitoring the results. Some users might still experience issues as we continue working on this.

3. 26 maggio 2026 alle ore 05:04 UTCresolved

   This incident has been resolved now.

1. 8 maggio 2026 alle ore 18:08 UTCidentified

   As of 14:30 UTC, our Engineering team is investigating reports of network connectivity issues impacting a small subset of customer VMs in NY2 region. Users may experience intermittent connectivity issues. We apologize for the inconvenience and will share an update once we have more information.

2. 8 maggio 2026 alle ore 18:09 UTCinvestigating

   We are currently investigating this issue.

3. 8 maggio 2026 alle ore 19:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 maggio 2026 alle ore 22:02 UTCresolved

   Our Engineering team has resolved the incident with intermittent connectivity issues affecting a few Core VMs in the NY2 data center. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.

1. 20 aprile 2026 alle ore 15:32 UTCinvestigating

   We are currently investigating this issue.

2. 20 aprile 2026 alle ore 17:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 aprile 2026 alle ore 17:32 UTCresolved

   This incident has been resolved.

1. 18 aprile 2026 alle ore 15:00 UTCinvestigating

   We are currently investigating an issue affecting a subset of GPU instances in the NYC region. Customers using P5000, P6000, and RTX5000 instances may experience difficulties when attempting to power on these resources. Our engineering team is actively working to identify the root cause and implement a resolution. In the meantime, impacted customers may encounter delays or failures when starting affected instances. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.

2. 18 aprile 2026 alle ore 17:19 UTCresolved

   The issue affecting a subset of GPU instances in the NYC region has been resolved. Customers using P5000, P6000, and RTX5000 instances may have previously experienced difficulties when attempting to power on these resources. Importantly, this issue had no impact on running instances, only power-on actions were affected. Our engineering team has implemented a fix and is continuing to monitor the environment to ensure stability.

1. 16 gennaio 2026 alle ore 10:27 UTCinvestigating

   Our engineering team is investigating reports of service disruption impacting Gradient notebooks. At this point, users may experience intermittent issues with their notebooks. We apologize for the inconvenience and appreciate your patience and cooperation as we work to resolve the issue. Our engineers are actively investigating the cause and working towards a solution. We will share an update once we have further details.

2. 16 gennaio 2026 alle ore 12:20 UTCidentified

   Our Engineering team has identified the cause of the service disruption impacting Gradient notebooks and is actively working on a fix. At this time, users may continue to experience intermittent issues with their notebooks. Our team is implementing a solution to resolve the issue as soon as possible. We will provide another update once the fix is deployed and the service is restored.

3. 16 gennaio 2026 alle ore 16:20 UTCmonitoring

   A fix has been implemented and the service has been fully restored. Our engineering team has resolved the issue, and we are actively monitoring the system to ensure continued stability.

4. 16 gennaio 2026 alle ore 16:21 UTCresolved

   This incident has been resolved.

1. 16 gennaio 2026 alle ore 10:09 UTCidentified

   We've identified an ongoing issue impacting Core Machines. Our engineering team is actively investigating the root cause and working diligently toward a resolution. We understand how disruptive this may be and sincerely apologize for the inconvenience. Please rest assured that resolving this remains a top priority, and we’ll keep you updated with progress as soon as more information becomes available.

2. 16 gennaio 2026 alle ore 12:48 UTCresolved

   This incident has been resolved. The core VMs should be working as intended. Thanks for your cooperation.

1. 26 dicembre 2025 alle ore 14:55 UTCinvestigating

   We are currently investigating a network disruption that is preventing users from interacting with Gradient notebooks.

2. 26 dicembre 2025 alle ore 15:38 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 dicembre 2025 alle ore 19:55 UTCidentified

   We are continuing to work on a fix for this issue.

4. 26 dicembre 2025 alle ore 21:27 UTCmonitoring

   A fix has been deployed. Users should be able to create and interact with their notebooks normally. Awaiting confirmation before closure.

5. 27 dicembre 2025 alle ore 07:50 UTCinvestigating

   We are currently investigating a network disruption that is preventing users from interacting with Gradient notebooks. Our engineers are working on resolution of the Gradient notebooks' unavailability.

6. 27 dicembre 2025 alle ore 16:12 UTCinvestigating

   We are continuing to investigate this issue.

7. 27 dicembre 2025 alle ore 20:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

8. 16 gennaio 2026 alle ore 16:21 UTCresolved

   This incident has been resolved.

1. 10 dicembre 2025 alle ore 06:00 UTCidentified

   We have identified a service disruption affecting all resources in the CA1 region. Our team is working to restore services as quickly as possible. Users may be unable to access their Core VMs during this time. Further updates will be provided as recovery progresses.

2. 10 dicembre 2025 alle ore 07:06 UTCmonitoring

   Our teams have applied a fix and connectivity in the CA1 region is returning to normal. We are monitoring the environment to confirm full recovery.

3. 10 dicembre 2025 alle ore 08:05 UTCresolved

   This incident has been resolved. The core machines should be working as intended. Thank you for your patience and cooperation.

1. 5 dicembre 2025 alle ore 09:23 UTCinvestigating

   We are currently experiencing an outage affecting the Paperspace main website (paperspace.com). At this time, the Paperspace Console remains fully operational and can be accessed directly at: https://console.paperspace.com In addition, our ticketing system is encountering delays, which may impact our ability to respond as quickly as usual. Our Support team is actively monitoring the situation and will reply as soon as the system stabilizes. We will continue to provide updates as we work to restore full functionality. Thank you for your patience and understanding.

2. 5 dicembre 2025 alle ore 09:30 UTCidentified

   The issue has been identified, a fix has been implemented and everything is operational now.

3. 5 dicembre 2025 alle ore 09:31 UTCmonitoring

   A fix has been implemented and we're monitoring the results. Thanks for your patience.

4. 5 dicembre 2025 alle ore 10:19 UTCresolved

   This incident has been resolved. Thank you everyone.

1. 1 dicembre 2025 alle ore 00:04 UTCinvestigating

   We have identified a service disruption affecting our AMS region due to a power issue. Our team is working diligently to resolve this matter as quickly as possible. In the meantime, users may experience issues with their Core Products.

2. 1 dicembre 2025 alle ore 00:04 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 dicembre 2025 alle ore 03:44 UTCidentified

   Update on Paperspace AMS Region Outage Our teams continue to work on recovering Paperspace services in the AMS region. Some customers may see improvements in bringing up their instances. We'll provide further updates as progress is made.

4. 1 dicembre 2025 alle ore 06:50 UTCmonitoring

   The AMS region is now operational, but some users may experience slow performance as systems stabilize. Our team is monitoring the recovery and working to restore full functionality.

5. 1 dicembre 2025 alle ore 12:07 UTCidentified

   The AMS region is operating in a partially degraded state. While some services are accessible, others remain unavailable for certain customers. We have identified the issue and our engineers are actively working on recovery. We’ll provide further updates as progress continues.

6. 1 dicembre 2025 alle ore 14:56 UTCidentified

   Our engineers are continuing to work on restoring full functionality in the AMS region. While some services remain partially unavailable for certain customers, recovery efforts are actively ongoing. We will provide further updates as progress continues.

7. 1 dicembre 2025 alle ore 19:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

8. 2 dicembre 2025 alle ore 02:30 UTCresolved

   The incident in the AMS region has been fully resolved, and all services are now available. If you experience any further issues, please don't hesitate to contact our support team for assistance.

1. 24 ottobre 2025 alle ore 02:06 UTCinvestigating

   We are currently investigating a network issue that is preventing users from interacting with Gradient notebooks.

2. 24 ottobre 2025 alle ore 02:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 ottobre 2025 alle ore 03:54 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 24 ottobre 2025 alle ore 03:54 UTCresolved

   This incident has been resolved.

1. 3 ottobre 2025 alle ore 08:44 UTCinvestigating

   We've identified an ongoing issue impacting Core Machines in NY2. Our engineering team is actively investigating the root cause and working diligently toward a resolution. We understand how disruptive this may be and sincerely apologize for the inconvenience. Please rest assured that resolving this remains a top priority, and we’ll keep you updated with progress as soon as more information becomes available.

2. 3 ottobre 2025 alle ore 09:13 UTCidentified

   We’re currently investigating an issue affecting Core Machines. Our engineers are actively looking into the root cause to restore full functionality as quickly as possible. Thank you for your patience while we work on this, and we’ll share updates as soon as we have more details.

3. 3 ottobre 2025 alle ore 17:10 UTCidentified

   We are continuing to work on a fix for this issue.

4. 3 ottobre 2025 alle ore 21:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 4 ottobre 2025 alle ore 23:40 UTCresolved

   This incident has been resolved.

1. 28 agosto 2025 alle ore 12:46 UTCinvestigating

   We are currently investigating customers being unable to log in using Single Sign-On (SSO). Standard login methods remain available. Our engineering team is actively working to restore full functionality, and we will share updates as they become available.

2. 28 agosto 2025 alle ore 14:07 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 agosto 2025 alle ore 14:08 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 28 agosto 2025 alle ore 14:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 28 agosto 2025 alle ore 15:53 UTCresolved

   This incident has been resolved.

1. 30 maggio 2025 alle ore 06:12 UTCinvestigating

   We are currently investigating an issue that is preventing users from accessing the Paperspace console. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as we progress.

2. 30 maggio 2025 alle ore 07:37 UTCresolved

   The issue was identified as affecting only a specific cohort of users. We have verified that all the systems including the Paperspace Console are operating as expected. Any remaining access concerns will be handled on case-by-case basis. We appreciate your patience and understanding.

1. 24 febbraio 2025 alle ore 07:24 UTCinvestigating

   We are investigating an issue affecting Core VMs in the NY2 region, which may cause accessibility issues. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as we progress.

2. 24 febbraio 2025 alle ore 09:33 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 febbraio 2025 alle ore 09:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 febbraio 2025 alle ore 11:24 UTCresolved

   This incident has been resolved.

1. 6 febbraio 2025 alle ore 20:08 UTCinvestigating

   We are seeing that our API is having degraded performance, also, access to the Paperspace Console might be intermittent. Our engineers are investigating the root cause. We appreciate your patience.

2. 6 febbraio 2025 alle ore 20:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 febbraio 2025 alle ore 21:02 UTCresolved

   This incident has been resolved.

1. 25 gennaio 2025 alle ore 21:16 UTCidentified

   We've identified the issue and are working on a fix. Some users might still experience issues while we are implementing the fix.

2. 25 gennaio 2025 alle ore 22:27 UTCidentified

   We are continuing to work on a fix for this issue.

3. 25 gennaio 2025 alle ore 23:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 gennaio 2025 alle ore 04:01 UTCresolved

   This incident has been resolved.

1. 24 gennaio 2025 alle ore 21:36 UTCinvestigating

   We are currently investigating a network issue that is preventing users from interacting with Gradient notebooks and Core VMs.

2. 24 gennaio 2025 alle ore 21:37 UTCinvestigating

   We are continuing to investigate this issue.

3. 24 gennaio 2025 alle ore 21:37 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 24 gennaio 2025 alle ore 22:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 24 gennaio 2025 alle ore 23:33 UTCresolved

   This incident has been resolved.

1. 21 dicembre 2024 alle ore 02:40 UTCinvestigating

   We are currently investigating an issue that is preventing users from logging into their Paperspace account. We apologize for the inconvenience caused.

2. 21 dicembre 2024 alle ore 03:45 UTCinvestigating

   We are continuing to investigate the issue preventing users from logging into their Paperspace accounts. We sincerely apologize for the inconvenience this has caused and appreciate your patience as we work toward a resolution.

3. 21 dicembre 2024 alle ore 04:13 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 21 dicembre 2024 alle ore 04:15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 21 dicembre 2024 alle ore 04:55 UTCresolved

   This incident has been resolved. Thank you for your patience and cooperation.