Cronologia delle interruzioni di Payrange

1. 23 luglio 2026 alle ore 15:04 UTCinvestigating

   Stiamo attualmente esaminando il problema.

2. 23 luglio 2026 alle ore 15:34 UTCinvestigating

   Stiamo continuando a indagare sul problema.

3. 23 luglio 2026 alle ore 17:35 UTCinvestigating

   La nostra App continua a scendere. Stiamo lavorando sul problema e non abbiamo ancora un tempo di recupero stimato. La console Gestisci è operativa.

4. 23 luglio 2026 alle ore 18:51 UTCinvestigating

   Stiamo continuando a indagare su questo problema.

5. 23 luglio 2026 alle ore 18:59 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando la situazione.

6. 24 luglio 2026 alle ore 03:25 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 26 gennaio 2025 alle ore 19:10 UTCinvestigating

   We are currently investigating the issue.

2. 26 gennaio 2025 alle ore 19:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 gennaio 2025 alle ore 19:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 gennaio 2025 alle ore 20:00 UTCresolved

   This incident has been resolved.

1. 8 aprile 2024 alle ore 19:56 UTCinvestigating

   We are currently investigating this issue.

2. 8 aprile 2024 alle ore 20:25 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8 aprile 2024 alle ore 20:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 aprile 2024 alle ore 20:48 UTCresolved

   This incident has been resolved.

1. 7 aprile 2024 alle ore 20:02 UTCinvestigating

   We are currently investigating an outage.

2. 7 aprile 2024 alle ore 20:35 UTCinvestigating

   We are continuing to investigate the issue.

3. 7 aprile 2024 alle ore 21:07 UTCinvestigating

   We are working diligently to identify the issue.

4. 7 aprile 2024 alle ore 21:19 UTCinvestigating

   We have implemented a fix and are monitoring.

5. 7 aprile 2024 alle ore 21:35 UTCresolved

   This incident has been resolved.

1. 10 febbraio 2023 alle ore 04:12 UTCinvestigating

   We are currently investigating an issue which is affecting our Android App (all versions). It is unable to reach our servers. IOS App is not affected.

2. 10 febbraio 2023 alle ore 05:00 UTCinvestigating

   We are continuing to investigate this issue.

3. 10 febbraio 2023 alle ore 05:28 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 10 febbraio 2023 alle ore 06:20 UTCmonitoring

   Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

5. 10 febbraio 2023 alle ore 06:25 UTCresolved

   This incident has been resolved. Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

1. 3 maggio 2022 alle ore 02:11 UTCinvestigating

   We are currently investigating this issue.

2. 3 maggio 2022 alle ore 02:31 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 maggio 2022 alle ore 02:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 maggio 2022 alle ore 02:42 UTCresolved

   This incident has been resolved.

1. 12 aprile 2022 alle ore 02:29 UTCinvestigating

   We are currently investigating this issue.

2. 12 aprile 2022 alle ore 02:56 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 aprile 2022 alle ore 03:02 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 12 aprile 2022 alle ore 03:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 12 aprile 2022 alle ore 03:25 UTCresolved

   This incident has been resolved.

1. 15 dicembre 2021 alle ore 15:59 UTCinvestigating

   We are currently investigating this issue.

2. 15 dicembre 2021 alle ore 16:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 dicembre 2021 alle ore 16:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 15 dicembre 2021 alle ore 16:31 UTCresolved

   This incident has been resolved.

1. 29 agosto 2021 alle ore 20:03 UTCinvestigating

   We are currently investigating this issue.

2. 29 agosto 2021 alle ore 20:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 agosto 2021 alle ore 20:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 29 agosto 2021 alle ore 20:47 UTCresolved

   This incident has been resolved.

1. 19 aprile 2021 alle ore 13:18 UTCinvestigating

   We are currently investigating this issue.

2. 19 aprile 2021 alle ore 13:34 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 aprile 2021 alle ore 13:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 19 aprile 2021 alle ore 13:56 UTCresolved

   This incident has been resolved.

1. 3 marzo 2021 alle ore 21:25 UTCinvestigating

   We are currently investigating this issue.

2. 3 marzo 2021 alle ore 21:31 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 marzo 2021 alle ore 21:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 marzo 2021 alle ore 22:14 UTCresolved

   This incident has been resolved.

1. 1 marzo 2021 alle ore 23:46 UTCinvestigating

   We are currently investigating this issue.

2. 2 marzo 2021 alle ore 00:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 marzo 2021 alle ore 00:38 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2 marzo 2021 alle ore 02:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 marzo 2021 alle ore 02:52 UTCresolved

   This incident has been resolved.

1. 1 marzo 2021 alle ore 02:25 UTCinvestigating

   We are currently investigating the issue.

2. 1 marzo 2021 alle ore 02:50 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 marzo 2021 alle ore 03:28 UTCidentified

   We are continuing to work on a fix for this issue.

4. 1 marzo 2021 alle ore 03:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 1 marzo 2021 alle ore 04:00 UTCresolved

   This incident has been resolved.

1. 16 novembre 2020 alle ore 18:29 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 16 novembre 2020 alle ore 19:24 UTCidentified

   We are continuing to work on a fix for this issue.

3. 16 novembre 2020 alle ore 20:42 UTCinvestigating

   We are currently investigating this issue.

4. 16 novembre 2020 alle ore 21:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 16 novembre 2020 alle ore 21:17 UTCresolved

   This incident has been resolved.

1. 9 giugno 2020 alle ore 22:15 UTCinvestigating

   We are currently investigating an issue which is causing an outage.

2. 9 giugno 2020 alle ore 22:37 UTCidentified

   The issue has been identified. Our cloud service provider is having an outage which is affecting our Apps.

3. 9 giugno 2020 alle ore 23:40 UTCidentified

   We are still waiting on IBM Cloud to restore their service.

4. 10 giugno 2020 alle ore 00:23 UTCmonitoring

   Service has been restored and we are monitoring.

5. 10 giugno 2020 alle ore 01:29 UTCresolved

   All services are now back to normal.

1. 19 novembre 2019 alle ore 04:30 UTCinvestigating

   We are currently investigating this issue.

2. 19 novembre 2019 alle ore 04:48 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 novembre 2019 alle ore 05:07 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 19 novembre 2019 alle ore 05:16 UTCmonitoring

   A fix has been implemented and all services are running again. We are continuing to monitor.

5. 19 novembre 2019 alle ore 05:38 UTCresolved

   This incident has been resolved.

1. 17 novembre 2019 alle ore 19:41 UTCinvestigating

   We are currently investigating an outage caused by an update.

2. 17 novembre 2019 alle ore 20:21 UTCinvestigating

   We are continuing to investigate the issue.

3. 17 novembre 2019 alle ore 21:05 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 17 novembre 2019 alle ore 21:07 UTCmonitoring

   All services are reporting normal now. We will continue to monitor.

5. 17 novembre 2019 alle ore 21:43 UTCresolved

   This incident has been resolved.

1. 17 novembre 2019 alle ore 01:29 UTCinvestigating

   We are currently investigating an issue that is causing slow response from servers, which may cause Apps to display unknown errors.

2. 17 novembre 2019 alle ore 01:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 17 novembre 2019 alle ore 01:58 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 17 novembre 2019 alle ore 03:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 17 novembre 2019 alle ore 03:03 UTCmonitoring

   All services have returned to normal. We will continue monitoring.

6. 17 novembre 2019 alle ore 03:51 UTCresolved

   This incident has been resolved.

1. 25 luglio 2019 alle ore 00:51 UTCinvestigating

   We're experiencing elevated response times in our network. Our engineers are investigating. The issue may prevent login as well as completing transactions.

2. 25 luglio 2019 alle ore 01:28 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 luglio 2019 alle ore 01:51 UTCmonitoring

   A fix has been implemented and we are monitoring. All services are back to normal.

4. 25 luglio 2019 alle ore 02:05 UTCresolved

   The incident has been resolved.

1. 28 gennaio 2019 alle ore 22:03 UTCinvestigating

   We are currently investigating login issues to the Manage web console.

2. 28 gennaio 2019 alle ore 22:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 gennaio 2019 alle ore 22:20 UTCmonitoring

   A fix has been implemented and we are monitoring the results. Login to Manage console is currently working normally.

4. 28 gennaio 2019 alle ore 22:29 UTCresolved

   The incident has been resolved. Login is working normally.