Cronologia delle interruzioni di Payu Africa

1. 8 settembre 2026 alle ore 12:12 UTCidentified

   Sandbox / ambiente di staging è attualmente indisponibile. Gli ingegneri stanno indagando per risolvere il prima possibile. Si prega di notare che questo non influisce sulle transazioni giornaliere, solo testare l'integrazione.

2. 8 settembre 2026 alle ore 14:18 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 15 luglio 2026 alle ore 08:13 UTCinvestigating

   L'alto tasso di guasto osserva per le transazioni Mastercard attraverso 3DS. Stiamo monitorando la situazione e forniremo un feedback.

2. 15 luglio 2026 alle ore 14:10 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 15 luglio 2026 alle ore 06:55 UTCidentified

   [PayU Sud Africa] Le transazioni Discovery Miles sono attualmente in discussione. Sembra che colpisca principalmente il flusso mobile. Gli ingegneri stanno indagando su Discovery.

2. 21 luglio 2026 alle ore 08:25 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 14 luglio 2026 alle ore 13:39 UTCinvestigating

   [Sud Africa] Si prega di notare che PayU ha ricevuto parola da Capitec che stanno avendo problemi con la loro banca App. Ciò influisce su tutte le transazioni Capitec Pay. Siamo attualmente in contatto con Capitec per garantire che possiamo fornire aggiornamenti non appena sono disponibili.

2. 15 luglio 2026 alle ore 06:54 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

3. 15 luglio 2026 alle ore 08:14 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 4 luglio 2026 alle ore 22:25 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Payers using Disco Miles payment method are not able to complete transactions successfully. Engineers are investigating with Discovery.

2. 5 luglio 2026 alle ore 08:29 UTCmonitoring

   We noted recovery this morning, we will continue to monitor. Transactions are processing normally currently.

3. 5 luglio 2026 alle ore 10:44 UTCresolved

   This incident has been resolved.

1. 25 giugno 2026 alle ore 13:43 UTCinvestigating

   [PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.

2. 25 giugno 2026 alle ore 13:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 giugno 2026 alle ore 13:58 UTCmonitoring

   The Capitec Pay service has recovered. They are monitoring it closely.

4. 26 giugno 2026 alle ore 14:05 UTCresolved

   This incident has been resolved.

1. 25 giugno 2026 alle ore 09:11 UTCidentified

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 25 giugno 2026 alle ore 13:54 UTCidentified

   We are currently experiencing problems renewing our Staging public certificates. We are actively busy trying to resolve this. The test environment is still accessible but will give certificate expiry warnings.

3. 25 giugno 2026 alle ore 14:02 UTCmonitoring

   Staging certificate issues has been resolved. We will keep a eye on things.

4. 25 giugno 2026 alle ore 14:30 UTCresolved

   This incident has been resolved.

1. 24 giugno 2026 alle ore 09:01 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.

2. 24 giugno 2026 alle ore 09:11 UTCmonitoring

   A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.

3. 24 giugno 2026 alle ore 12:55 UTCresolved

   This incident has been resolved.

1. 7 giugno 2026 alle ore 07:17 UTCidentified

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 7 giugno 2026 alle ore 10:06 UTCresolved

   We have noted that transactions are being completed. We will continue to monitor

1. 4 giugno 2026 alle ore 08:18 UTCinvestigating

   [South Africa] Please note PayU has received word from Mobicred that they are having issues with their payments API. This affects all Mobicred transactions. We are constantly in touch with Mobicred to ensure we can provide updates as soon as they are available.

2. 4 giugno 2026 alle ore 10:45 UTCresolved

   Mobicred has confirmed that their services are back to normal state.

1. 4 giugno 2026 alle ore 07:44 UTCinvestigating

   PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.

2. 4 giugno 2026 alle ore 07:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 giugno 2026 alle ore 11:23 UTCmonitoring

   We have noted significant improvement, we will continue to monitor.

4. 4 giugno 2026 alle ore 12:41 UTCresolved

   This incident has been resolved.

1. 25 maggio 2026 alle ore 10:05 UTCinvestigating

   Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.

2. 25 maggio 2026 alle ore 15:42 UTCresolved

   Nedbank has confirmed the issues was resolved

1. 14 aprile 2026 alle ore 12:40 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 14 aprile 2026 alle ore 23:27 UTCresolved

   This incident has been resolved.

1. 27 marzo 2026 alle ore 12:02 UTCinvestigating

   [South Africa] Transactions are currently being affected for RCS customers. Engineers are investigating.

2. 27 marzo 2026 alle ore 13:24 UTCresolved

   This incident has been resolved.

1. 16 febbraio 2026 alle ore 14:28 UTCinvestigating

   [South Africa] Card transaction are currently being affected. Engineers are investigating.

2. 16 febbraio 2026 alle ore 15:19 UTCmonitoring

   We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.

3. 16 febbraio 2026 alle ore 17:50 UTCresolved

   This incident has been resolved.

1. 5 febbraio 2026 alle ore 07:21 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.

2. 5 febbraio 2026 alle ore 07:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 febbraio 2026 alle ore 19:29 UTCresolved

   A fix was applied to address the issue. Bank card transactions are processing normally.

1. 5 febbraio 2026 alle ore 01:55 UTCinvestigating

   Card transactions are currently being affected after earlier maintenance. We are currently investigating.

2. 5 febbraio 2026 alle ore 02:17 UTCresolved

   Card processing has been fully restored. We will keep monitoring.

1. 28 novembre 2025 alle ore 11:06 UTCidentified

   Payflex has informed us that are having system issues. They have confirmed that they will provide more information as it becomes available.

2. 28 novembre 2025 alle ore 11:47 UTCresolved

   The payment provider has confirmed resolution of the issues.

1. 28 novembre 2025 alle ore 09:35 UTCinvestigating

   We have noted a spike in failures on FNB platform issues. The team is in touch with the bank to get more information on the issue. We will provide more information as soon as we receive it.

2. 28 novembre 2025 alle ore 10:09 UTCidentified

   The issuer has confirmed that they are currently investigating the issue. PayU will keep you posted.

3. 28 novembre 2025 alle ore 11:08 UTCidentified

   We are noticing steady recovery on the FNB transactions. We will continue to monitor.

4. 28 novembre 2025 alle ore 11:45 UTCmonitoring

   We will monitor for an hour to ensure full recovery.

5. 28 novembre 2025 alle ore 12:24 UTCinvestigating

   We have noted a spike in errors again, we will continue to engage with FNB. We will provide more detail as we receive it.

6. 28 novembre 2025 alle ore 14:00 UTCmonitoring

   We have received confirmation from the bank that the issue has ben resolved.

7. 28 novembre 2025 alle ore 14:04 UTCresolved

   This incident has been resolved.

1. 8 novembre 2025 alle ore 08:06 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 8 novembre 2025 alle ore 08:14 UTCidentified

   Incident has been reported to Discovery to investigate.

3. 8 novembre 2025 alle ore 08:25 UTCmonitoring

   Transactions seem to be processing successfully now. Will continue to monitor for now.

4. 8 novembre 2025 alle ore 08:48 UTCresolved

   This incident has been resolved.