Cronologia delle interruzioni di Phoneburner

1. 21 ottobre 2026 alle ore 13:43 UTCmonitoring

   Nell'ambito del nostro costante impegno per la sicurezza dei dati e delle informazioni, per un'abbondanza di prudenza, stiamo implementando una serie di contromisure di sicurezza in risposta alla vulnerabilità di sicurezza internet ampiamente segnalato annunciato nelle ultime 24 ore. Come parte di questo rapido sforzo di risposta, alcuni utenti possono sperimentare la disponibilità intermittente dei nostri servizi. Forniamo ulteriori aggiornamenti quando questo sforzo è completo.

2. 21 ottobre 2026 alle ore 15:28 UTCmonitoring

   Il lavoro continua in risposta alla diffusa vulnerabilità di sicurezza internet nota annunciato nelle ultime 24 ore. Poiché i nostri team implementano miglioramenti di sicurezza, gli utenti possono sperimentare un'esperienza intermittente degradata mentre questi cambiamenti si propagano attraverso i nostri servizi. Apprezziamo la vostra pazienza mentre continuiamo a distribuire miglioramenti di sicurezza e continueremo a fornire aggiornamenti.

3. 21 ottobre 2026 alle ore 16:25 UTCresolved

   Abbiamo implementato con successo nuove patch di sicurezza e aggiornato il nostro ambiente con nuove configurazioni dai nostri partner di sicurezza. Crediamo che gli utenti dovrebbero sperimentare condizioni operative normali. Apprezziamo la vostra pazienza mentre abbiamo lavorato attraverso questo processo per garantire i nostri servizi e applicazioni.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 20 luglio 2026 alle ore 19:46 UTCidentified

   Stiamo indagando sui problemi del sito web. Gli ingegneri hanno identificato il problema e stanno lavorando su una soluzione.

2. 20 luglio 2026 alle ore 19:49 UTCmonitoring

   Il problema è risolto. Stiamo monitorando

3. 20 luglio 2026 alle ore 19:58 UTCresolved

   Il sito è tornato al normale funzionamento.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 9 giugno 2026 alle ore 13:51 UTCinvestigating

   We are investigating a fix.

2. 9 giugno 2026 alle ore 14:00 UTCresolved

   This incident has been resolved.

1. 28 luglio 2025 alle ore 18:20 UTCinvestigating

   We are investigating performance issues with the website.

2. 28 luglio 2025 alle ore 18:23 UTCmonitoring

   Site performance is improving. We're monitoring.

3. 28 luglio 2025 alle ore 18:25 UTCresolved

   Site performance is back to normal operation.

1. 23 luglio 2025 alle ore 20:31 UTCidentified

   We have identified an intermittent issue with the dialer where the buttons don't work as expected. We have identified it as an issue with one of our vendors. We're working closely with them to resolve the issue.

2. 23 luglio 2025 alle ore 20:51 UTCidentified

   The vendor is still researching the issues on their end.

3. 23 luglio 2025 alle ore 21:49 UTCmonitoring

   We have started the process of moving all the usage away from the problematic vendor. We are monitoring. We recommend any users experiencing the issues log out of your account and login again to ensure you pickup the new configurations.

4. 23 luglio 2025 alle ore 21:55 UTCresolved

   Traffic is migrated away from the problematic vendor and we'll continue monitoring.

1. 9 luglio 2025 alle ore 14:36 UTCinvestigating

   We are investigating issues with the site

2. 9 luglio 2025 alle ore 14:47 UTCidentified

   We've identified the source of the issue and we're remediating. We're starting to see performance improvements.

3. 9 luglio 2025 alle ore 15:08 UTCmonitoring

   We are seeing full site performance recovery. We are monitoring.

4. 9 luglio 2025 alle ore 15:39 UTCresolved

   Site performance has been restored. We've determined that an upstream provider was having performance issues that degraded some aspects of our site. We have mitigated those issue and the site is performing well. We'll continue monitoring.

1. 18 giugno 2025 alle ore 18:42 UTCinvestigating

   We are investigating degraded website performance

2. 18 giugno 2025 alle ore 18:56 UTCmonitoring

   Engineers have identified the issue and we're seeing performance recover. We're monitoring.

3. 18 giugno 2025 alle ore 19:10 UTCresolved

   Site performance has been restored.

1. 16 maggio 2025 alle ore 01:07 UTCinvestigating

   We have identified the issue and are working on a resolution.

2. 16 maggio 2025 alle ore 01:34 UTCidentified

   Engineering team has identified a fix and an update and/or fix should be deployed shortly.

3. 16 maggio 2025 alle ore 01:41 UTCmonitoring

   Calls are completing successfully. We are monitoring the make sure the system is stable.

4. 16 maggio 2025 alle ore 01:49 UTCresolved

   The incident is resolved.

1. 3 aprile 2025 alle ore 16:41 UTCinvestigating

   We are investigating site performance issues

2. 3 aprile 2025 alle ore 16:53 UTCmonitoring

   We are observing improved performance. The team is continuing to monitor.

3. 3 aprile 2025 alle ore 17:03 UTCresolved

   Site performance has been fully restored.

1. 27 marzo 2025 alle ore 01:56 UTCinvestigating

   We are investigating the issue.

2. 27 marzo 2025 alle ore 02:17 UTCinvestigating

   The team continues to investigate the issue. A new update will come shortly.

3. 27 marzo 2025 alle ore 02:36 UTCinvestigating

   We are continuing to work on a fix for the issue.

4. 27 marzo 2025 alle ore 02:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 27 marzo 2025 alle ore 03:46 UTCresolved

   This incident has been resolved.

1. 14 marzo 2025 alle ore 19:44 UTCinvestigating

   We are investing issues with the site loading slowly.

2. 14 marzo 2025 alle ore 19:48 UTCidentified

   We have identified the source of the issue and the team is working on resolution.

3. 14 marzo 2025 alle ore 19:58 UTCmonitoring

   We're observing site performance improvements. We're monitoring.

4. 14 marzo 2025 alle ore 20:05 UTCresolved

   The site performance has been restored.

1. 28 febbraio 2025 alle ore 14:26 UTCidentified

   We have identified an issue with some outbound calls through the dialer. This includes call transfers as well. Engineers are actively working through the issues.

2. 28 febbraio 2025 alle ore 14:42 UTCmonitoring

   Issue has been identified and resolved. We are monitoring.

3. 28 febbraio 2025 alle ore 14:48 UTCresolved

   Systems are fully operational.

1. 24 ottobre 2024 alle ore 14:26 UTCinvestigating

   We are currently researching issues related to slow site performance.

2. 24 ottobre 2024 alle ore 14:38 UTCidentified

   We have identified the source of the issue and are deploying a fix.

3. 24 ottobre 2024 alle ore 14:41 UTCmonitoring

   A fix has been implemented and performance is recovering. We are monitoring.

4. 24 ottobre 2024 alle ore 14:46 UTCidentified

   Issues are not resolved. We are triaging a deployment issue.

5. 24 ottobre 2024 alle ore 14:56 UTCmonitoring

   Fixes are confirmed in good working order. We are monitoring performance.

6. 24 ottobre 2024 alle ore 15:01 UTCresolved

   Site performance is fully restored and operating normally.

1. 22 agosto 2024 alle ore 12:34 UTCinvestigating

   We are currently investigating an issue with the dialer.

2. 22 agosto 2024 alle ore 12:42 UTCidentified

   We have identified the issue and are working on a fix.

3. 22 agosto 2024 alle ore 12:48 UTCmonitoring

   We are actively resolving the issue and we're starting to see recovery.

4. 22 agosto 2024 alle ore 12:53 UTCresolved

   Dialer has been restored and fully functional.

1. 30 maggio 2024 alle ore 20:49 UTCinvestigating

   We are currently investigating reports of a slow and/or unresponsive site.

2. 30 maggio 2024 alle ore 21:07 UTCinvestigating

   The team is still researching. We'll update again shortly.

3. 30 maggio 2024 alle ore 22:47 UTCmonitoring

   The team believes there is a performance problem with some in-browser integrations. We have disabled that integration and are monitoring performance. We also believe this does not impact everyone.

4. 30 maggio 2024 alle ore 23:16 UTCresolved

   The team has confirmed that the 3rd party library in the browser is in fact driving high CPU and making the browser window unresponsive. The integration has been disabled, and the site is in working as expected. We are closing the incident and the team will continue to monitor.

1. 20 maggio 2024 alle ore 20:44 UTCinvestigating

   We are investigating issues with site performance

2. 20 maggio 2024 alle ore 21:13 UTCresolved

   Site access is fully restored.

1. 13 maggio 2024 alle ore 23:23 UTCinvestigating

   We are experiencing issues the site. The team is researching.

2. 13 maggio 2024 alle ore 23:29 UTCidentified

   We have identified the db instances in the cluster and are fixing.

3. 13 maggio 2024 alle ore 23:33 UTCidentified

   Site is recovering as instances are restored.

4. 13 maggio 2024 alle ore 23:51 UTCmonitoring

   Site is recovered with some indications of degraded performance. The team is still researching and monitoring.

5. 14 maggio 2024 alle ore 00:17 UTCresolved

   Site is fully restored. We will continue to monitor.

1. 13 maggio 2024 alle ore 21:31 UTCinvestigating

   We have noticed degraded performance on the site. The team is researching.

2. 13 maggio 2024 alle ore 21:38 UTCidentified

   The team has identified some problematic instances in out the database cluster. A fix is being worked on now. There is no impact on data - just on site performance.

3. 13 maggio 2024 alle ore 21:52 UTCresolved

   Problematic instances are fixed and site is fully operational.

1. 15 novembre 2023 alle ore 21:13 UTCinvestigating

   We are investigating issues with accessing the site.

2. 15 novembre 2023 alle ore 21:26 UTCidentified

   The team has identified a potential source cause. We are investigating further.

3. 15 novembre 2023 alle ore 21:49 UTCidentified

   The team is still researching. Nothing new to report at the moment.

4. 15 novembre 2023 alle ore 21:54 UTCmonitoring

   The team has resolved the root cause and is monitoring.

5. 15 novembre 2023 alle ore 22:02 UTCresolved

   This incident is resolved.

1. 9 ottobre 2023 alle ore 16:53 UTCinvestigating

   We are currently experiencing site issues. We're investgiating

2. 9 ottobre 2023 alle ore 17:03 UTCidentified

   We have a identified a resource issue and are working on a fix.

3. 9 ottobre 2023 alle ore 17:12 UTCmonitoring

   Sites are showing improved performance and we are monitoring.

4. 9 ottobre 2023 alle ore 17:27 UTCresolved

   Systems are fully operational.