Cronologia delle interruzioni di Polar

1. 19 luglio 2026 alle ore 16:29 UTCidentified

   Stiamo vivendo problemi di trasferimento dei dati tra Polar Flow e MyFitnessPal. La sincronizzazione dei dati può essere più lenta del normale o non riesce del tutto. Stiamo indagando sulla causa principale e forniremo un aggiornamento il prima possibile. Tutti i dati sono al sicuro.

2. 19 luglio 2026 alle ore 19:42 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 16 luglio 2026 alle ore 08:17 UTCinvestigating

   Purtroppo tutti i nostri servizi on-line sono giù al momento. Stiamo lavorando attivamente per risolvere il problema e pubblicheremo un aggiornamento non appena avremo più notizie da condividere. Tutti i dati sono al sicuro. Polar.com e support.polar.com continuano a lavorare normalmente, così come il web store.

2. 16 luglio 2026 alle ore 11:48 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

3. 16 luglio 2026 alle ore 12:10 UTCmonitoring

   Stiamo continuando a monitorare eventuali ulteriori problemi.

4. 16 luglio 2026 alle ore 13:48 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 19 maggio 2026 alle ore 09:25 UTCinvestigating

   We are currently investigating this issue.

2. 19 maggio 2026 alle ore 10:48 UTCresolved

   Polar webstore is back up again and it is possible to make purchases. Apologies for the inconvenience the downtime may have caused you.

1. 12 aprile 2026 alle ore 18:05 UTCinvestigating

   We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 12 aprile 2026 alle ore 19:39 UTCresolved

   Issue over and data transfer works normally

1. 27 febbraio 2026 alle ore 07:46 UTCinvestigating

   We are currently investigating this issue.

2. 2 marzo 2026 alle ore 13:59 UTCmonitoring

   Polar Flow app Android hotfix version 7.35.1 released.

3. 5 marzo 2026 alle ore 11:22 UTCmonitoring

   Polar Flow app Android hotfix version 7.35.2 released. This release includes additional fixes to the issue that prevented activity data from appearing correctly in the app. We've also made small enhancements to ensure everything keeps running smoothly.

4. 12 marzo 2026 alle ore 08:58 UTCresolved

   This incident has been resolved.

1. 5 febbraio 2026 alle ore 13:22 UTCinvestigating

   We are currently investigating this issue.

2. 5 febbraio 2026 alle ore 13:25 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 febbraio 2026 alle ore 13:26 UTCresolved

   This incident has been resolved.

1. 8 gennaio 2026 alle ore 08:55 UTCinvestigating

   We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally. We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.

2. 9 gennaio 2026 alle ore 12:59 UTCinvestigating

   We are continuing to investigate the issue.

3. 20 gennaio 2026 alle ore 13:00 UTCmonitoring

   The fix has been deployed, and data consistency checks are in progress.

4. 24 marzo 2026 alle ore 08:32 UTCresolved

   This incident has been resolved.

1. 30 ottobre 2025 alle ore 08:58 UTCinvestigating

   We are currently investigating why some customers are experiencing issues in data synchronization. Sync seems to work, but data is not available in web service. We apologize the trouble caused and thank you for your patience!

2. 30 ottobre 2025 alle ore 13:56 UTCresolved

   This incident has been resolved.

1. 26 ottobre 2025 alle ore 06:14 UTCidentified

   Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!

2. 26 ottobre 2025 alle ore 20:03 UTCresolved

   This incident has been resolved.

1. 20 ottobre 2025 alle ore 18:38 UTCinvestigating

   We are experiencing data transfer issues between Polar Flow and Strava/TrainingPeaks . Data synchronization may be slower than normal or fail altogether. We will provide an update as soon as possible. All data is safe.

2. 20 ottobre 2025 alle ore 19:20 UTCmonitoring

   Issue has been identified in 3rd party services, we are monitoring the issue.

3. 20 ottobre 2025 alle ore 20:11 UTCmonitoring

   Data transfer to Strava is now operating normally

4. 22 ottobre 2025 alle ore 11:59 UTCresolved

   This incident has been resolved.

1. 7 ottobre 2025 alle ore 11:14 UTCidentified

   Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 7 ottobre 2025 alle ore 12:39 UTCresolved

   This incident has been resolved.

1. 29 aprile 2025 alle ore 07:04 UTCmonitoring

   We have now performed the maintenance tasks and all services are back online. Services are still, however, recovering so you may experience for example slowness for a few hours. If you run into any issues, please try again a bit later.

2. 29 aprile 2025 alle ore 10:15 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 29 aprile 2025 alle ore 11:09 UTCresolved

   This incident has been resolved.

1. 25 aprile 2025 alle ore 11:26 UTCmonitoring

   The login and registration function in all of Polar's online stores has been disabled for now. We are working on restoring this functionality, but meanwhile, it is safe to make purchases as a guest user without logging in.

2. 20 gennaio 2026 alle ore 09:16 UTCresolved

   This incident has been resolved.

1. 30 marzo 2025 alle ore 17:26 UTCmonitoring

   We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We have identified and the root cause and applied a fix and we will provide an update as soon as possible. All data is safe.

2. 30 marzo 2025 alle ore 19:10 UTCresolved

   This incident has been resolved.

1. 28 marzo 2025 alle ore 12:49 UTCinvestigating

   We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doing our best to get the matter resolved as quickly as possible. We apologize for any trouble this causes you.

2. 28 marzo 2025 alle ore 13:21 UTCresolved

   Everything looking good again. Thanks for your patience!

1. 26 febbraio 2025 alle ore 06:11 UTCinvestigating

   We have a temporary service break in all our services. The estimated length is 15 minutes, and during this time it is not possible to use Polar services or sync your watches. We apologize for any inconvenience and will keep you updated on here.

2. 26 febbraio 2025 alle ore 06:29 UTCinvestigating

   Unfortunately we are still experiencing a temporary service break in all our services. You may notice this as slowness, difficulty in signing in or syncing your device. We are working hard to get the services back to full speed.

3. 26 febbraio 2025 alle ore 06:56 UTCresolved

   This incident has been resolved. Thanks for understanding!

1. 14 febbraio 2025 alle ore 10:13 UTCinvestigating

   We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This technical issue does not affect our products and services in any other way. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

2. 21 febbraio 2025 alle ore 06:22 UTCinvestigating

   Unfortunately we are still experiencing a delay in the deletion process of requested and unused Polar accounts. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

3. 24 febbraio 2025 alle ore 13:35 UTCresolved

   This incident has been resolved.

1. 18 gennaio 2025 alle ore 12:02 UTCidentified

   We are experiencing data transfer issues between Polar Flow and Strava . Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 18 gennaio 2025 alle ore 15:08 UTCresolved

   This incident has been resolved.

1. 27 ottobre 2024 alle ore 16:06 UTCinvestigating

   Data transfer between Polar Flow and MyFitnessPal, Stava, Komoot and Training Peaks is partially down. We are working on finding the root cause - updates to follow as soon as available. Rest assured all data is safe.

2. 27 ottobre 2024 alle ore 16:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 ottobre 2024 alle ore 06:02 UTCresolved

   This incident has been resolved.

1. 2 ottobre 2024 alle ore 09:39 UTCinvestigating

   Our online services are experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 2 ottobre 2024 alle ore 10:20 UTCmonitoring

   The problem has been identified and a fix has been deployed to address the data transfer issues. Our engineers are currently monitoring the situation to ensure stability and performance. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

3. 2 ottobre 2024 alle ore 12:24 UTCresolved

   This incident has been resolved.