Cronologia delle interruzioni di Practice Fusion

1. 19 agosto 2026 alle ore 14:34 UTCinvestigating

   Siamo consapevoli di un problema che influisce sul Software di Fatturazione di Fusione di Pratica. Stiamo lavorando per risolvere il problema il prima possibile.

2. 19 agosto 2026 alle ore 14:38 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

3. 19 agosto 2026 alle ore 21:24 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 22 luglio 2026 alle ore 13:35 UTCinvestigating

   Stiamo attualmente indagando sul problema che riguarda chat e casi web. Contattateci per telefono al (415) 346-7700, o pedaggio gratuito (844) 903-7567, lunedì - venerdì, 9 AM - 7:45 PM EST.

2. 22 luglio 2026 alle ore 13:40 UTCidentified

   Il problema è stato identificato e si sta attuando una correzione.

3. 22 luglio 2026 alle ore 13:54 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

4. 22 luglio 2026 alle ore 13:57 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 11 giugno 2026 alle ore 13:34 UTCinvestigating

   We are currently investigating this issue.

2. 11 giugno 2026 alle ore 15:12 UTCidentified

   The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

3. 11 giugno 2026 alle ore 15:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

4. 11 giugno 2026 alle ore 15:31 UTCresolved

   This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

1. 10 giugno 2026 alle ore 14:15 UTCinvestigating

   We are currently investigating this issue.

2. 10 giugno 2026 alle ore 14:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10 giugno 2026 alle ore 20:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 10 giugno 2026 alle ore 20:37 UTCresolved

   This incident has been resolved.

1. 2 giugno 2026 alle ore 20:43 UTCinvestigating

   We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

2. 2 giugno 2026 alle ore 21:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 giugno 2026 alle ore 21:05 UTCresolved

   This incident has been resolved.

1. 18 maggio 2026 alle ore 17:45 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 18 maggio 2026 alle ore 17:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 maggio 2026 alle ore 18:00 UTCresolved

   This incident has been resolved.

1. 13 maggio 2026 alle ore 17:09 UTCmonitoring

   We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

2. 19 maggio 2026 alle ore 14:26 UTCresolved

   This incident has been resolved.

1. 7 maggio 2026 alle ore 18:52 UTCinvestigating

   We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

2. 7 maggio 2026 alle ore 18:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 maggio 2026 alle ore 19:03 UTCresolved

   This incident has been resolved.

1. 13 aprile 2026 alle ore 15:44 UTCinvestigating

   We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

2. 13 aprile 2026 alle ore 15:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 aprile 2026 alle ore 15:53 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 13 aprile 2026 alle ore 16:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 13 aprile 2026 alle ore 16:01 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 13 aprile 2026 alle ore 16:07 UTCresolved

   This incident has been resolved.

1. 9 aprile 2026 alle ore 15:01 UTCresolved

   This incident has been resolved.

1. 3 aprile 2026 alle ore 19:59 UTCinvestigating

   We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

2. 6 aprile 2026 alle ore 13:54 UTCresolved

   This incident has been resolved.

1. 31 marzo 2026 alle ore 20:11 UTCidentified

   Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

2. 31 marzo 2026 alle ore 20:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 aprile 2026 alle ore 14:57 UTCresolved

   This incident has been resolved.

1. 26 marzo 2026 alle ore 01:06 UTCinvestigating

   We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

2. 26 marzo 2026 alle ore 01:24 UTCresolved

   This incident has been resolved.

1. 17 marzo 2026 alle ore 22:11 UTCinvestigating

   The EHR is temporarily offline to address a critical issue. We will post updates here.

2. 17 marzo 2026 alle ore 22:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 marzo 2026 alle ore 22:36 UTCresolved

   This incident has been resolved.

1. 9 marzo 2026 alle ore 18:56 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 9 marzo 2026 alle ore 19:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 marzo 2026 alle ore 21:42 UTCresolved

   This incident has been resolved.

1. 24 febbraio 2026 alle ore 23:30 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 25 febbraio 2026 alle ore 00:30 UTCresolved

   This incident has been resolved.

1. 20 febbraio 2026 alle ore 16:46 UTCinvestigating

   We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

2. 20 febbraio 2026 alle ore 17:09 UTCmonitoring

   We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

3. 20 febbraio 2026 alle ore 21:20 UTCresolved

   This incident has been resolved.

1. 17 febbraio 2026 alle ore 16:27 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 17 febbraio 2026 alle ore 16:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 febbraio 2026 alle ore 16:57 UTCresolved

   This incident has been resolved.

1. 12 febbraio 2026 alle ore 16:33 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 12 febbraio 2026 alle ore 16:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 febbraio 2026 alle ore 16:44 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 12 febbraio 2026 alle ore 17:32 UTCresolved

   This incident has been resolved.

1. 3 febbraio 2026 alle ore 23:45 UTCinvestigating

   We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

2. 4 febbraio 2026 alle ore 00:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 febbraio 2026 alle ore 01:14 UTCresolved

   This incident has been resolved.