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    Cronologia delle interruzioni di Premid

    50 Premid incidents · maggio 2020 — official updates, affected components, duration and resolution details.

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    Network Fault at Cloud Provider

    Inizio 14 ottobre 2025 alle ore 08:03 UTC · 3h 45m

    OutageIncidente maggiore
    Componenti interessati
    ExtensionWebsiteAPICloud Provider
    1. 14 ottobre 2025 alle ore 08:03 UTCidentified

      Our cloud provider has informed us of a network outage that is currently affecting our services. They are actively working to resolve the issue, and we will keep you updated as more information becomes available.

    2. 14 ottobre 2025 alle ore 08:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 14 ottobre 2025 alle ore 08:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 ottobre 2025 alle ore 11:48 UTCresolved

      This incident has been resolved.

    Unexpected Downtime During Scheduled Maintenance

    Inizio 11 aprile 2025 alle ore 18:30 UTC · 14h 44m

    OutageIncidente critico
    Componenti interessati
    ExtensionWebsiteAPIDiscord botDatabase
    1. 11 aprile 2025 alle ore 18:30 UTCidentified

      While performing routine server maintenance, we encountered an unexpected issue that has caused all servers to go offline. Our team is actively investigating the root cause and working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be provided here as they become available.

    2. 11 aprile 2025 alle ore 20:22 UTCidentified

      We’ve made significant progress in resolving the issue. Our databases are now fully back online, and we are gradually restoring our services. Some systems may still be unavailable or experience slower performance during this process. Our team is closely monitoring the situation and continuing to bring everything back to full operation. Thank you again for your continued patience.

    3. 12 aprile 2025 alle ore 00:54 UTCmonitoring

      Most of our services have now been restored and are operational. While we’re seeing improvements across the board, some users may still experience intermittent issues or slower performance as we continue to stabilize our systems.

    4. 12 aprile 2025 alle ore 09:14 UTCresolved

      This incident has been resolved.

    Activities not displaying in Discord

    Inizio 8 aprile 2025 alle ore 09:04 UTC · 17d 6h

    OutageIncidente critico
    Componenti interessati
    Extension
    1. 8 aprile 2025 alle ore 09:04 UTCidentified

      We are aware of an issue where activities are not displaying in Discord. We’ve confirmed that activity data is still being sent correctly and received by Discord. However, it’s currently not being displayed as expected. This issue is on Discord’s end. We’ve already notified them, and they are looking into it. We kindly ask for your patience while Discord investigates and resolves the issue. Thank you for your understanding!

    2. 8 aprile 2025 alle ore 16:49 UTCmonitoring

      Activity display appears to be recovering. We have started to see activities being displayed again, although still at a degraded rate. While Discord has not yet confirmed any fix on their end, it looks like something may have changed. We will continue monitoring the situation and keep you informed. Thank you for your continued patience and support!

    3. 12 aprile 2025 alle ore 09:15 UTCmonitoring

      Activities appear to be fully operational again. We’re seeing activity display functioning as expected across the board. However, since we have not yet received any official confirmation from Discord, we will continue to keep this incident marked as active until we hear back. Thanks for sticking with us through this!

    4. 19 aprile 2025 alle ore 18:16 UTCmonitoring

      Discord reports ongoing degraded performance Discord has informed us that they are still seeing degraded performance on their end. Activities should still show, but there may be a short delay before they appear. We’ll share another update as soon as we know more. Thanks again for your patience and understanding!

    5. 25 aprile 2025 alle ore 15:07 UTCresolved

      This incident has been resolved.

    Documentation down

    Inizio 26 giugno 2022 alle ore 16:18 UTC · 8h 56m

    Pending
    1. 26 giugno 2022 alle ore 16:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27 giugno 2022 alle ore 01:14 UTCresolved

      This incident has been resolved.

    Website outage

    Inizio 6 giugno 2022 alle ore 04:30 UTC · 3h 45m

    OutageIncidente critico
    Componenti interessati
    Website
    1. 6 giugno 2022 alle ore 04:30 UTCinvestigating

      We are currently having some issues with our website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 6 giugno 2022 alle ore 07:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 giugno 2022 alle ore 08:15 UTCresolved

      This incident has been resolved.

    API outage

    Inizio 15 maggio 2022 alle ore 06:54 UTC · 3h 57m

    OutageIncidente maggiore
    Componenti interessati
    WebsiteAPI
    1. 15 maggio 2022 alle ore 06:54 UTCinvestigating

      We are currently having an issue in our API that is causing a partial outage in some parts of the website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 15 maggio 2022 alle ore 10:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 maggio 2022 alle ore 10:51 UTCresolved

      This incident has been resolved.

    Infrastructure issues

    Inizio 13 aprile 2022 alle ore 08:29 UTC · 7h 32m

    OutageIncidente critico
    Componenti interessati
    ExtensionWebsiteAPIDiscord botDatabase
    1. 13 aprile 2022 alle ore 08:29 UTCinvestigating

      We are currently working on a fix to an issue in our infrastructure. We are very sorry for the inconvenience this may cause.

    2. 13 aprile 2022 alle ore 10:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 aprile 2022 alle ore 14:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 13 aprile 2022 alle ore 16:00 UTCresolved

      This incident has been resolved.

    Infrastructure maintenance

    Inizio 31 marzo 2022 alle ore 19:01 UTC · 7d 16h

    IssuesIncidente minore
    Componenti interessati
    ExtensionWebsiteAPIDiscord botDatabase
    1. 31 marzo 2022 alle ore 19:01 UTCinvestigating

      We are currently doing some maintenance on our servers due to the outage of yesterday.

    2. 31 marzo 2022 alle ore 20:58 UTCinvestigating

      We are continuing with the maintenance. Sadly it is taking longer than expected, we have run into some issues with our storage. We are sorry for the inconvenience, we are trying to get everything back up and running as soon as possible.

    3. 31 marzo 2022 alle ore 21:08 UTCmonitoring

      We have found the root cause of the issue that held us back. Everything seems to run smoothly now. We will continue to monitor this incident.

    4. 8 aprile 2022 alle ore 11:45 UTCresolved

      This incident has been resolved.

    Infrastructure outage

    Inizio 30 marzo 2022 alle ore 20:08 UTC · 56m

    OutageIncidente maggiore
    Componenti interessati
    ExtensionWebsiteAPIDiscord botDatabase
    1. 30 marzo 2022 alle ore 20:08 UTCinvestigating

      We are currently investigating an issue in our infrastructure, the team responsible for this is currently unavailable, we hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 30 marzo 2022 alle ore 20:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 marzo 2022 alle ore 21:04 UTCresolved

      This incident has been resolved.

    SeMiD bot down.

    Inizio 16 gennaio 2022 alle ore 10:52 UTC · 8d 1h

    IssuesIncidente minore
    Componenti interessati
    Automatic deployment
    1. 16 gennaio 2022 alle ore 10:52 UTCinvestigating

      We are currently in contact with GitHub trying to bring SeMiD back online. For now translations may not be updating as fast as normal.

    2. 24 gennaio 2022 alle ore 12:44 UTCresolved

      This incident has been resolved.

    Clustering issues

    Inizio 26 novembre 2021 alle ore 23:55 UTC · 1d 15h

    OutageIncidente critico
    Componenti interessati
    ExtensionWebsiteAPIDiscord botDatabase
    1. 26 novembre 2021 alle ore 23:55 UTCinvestigating

      We are currently investigating this issue.

    2. 26 novembre 2021 alle ore 23:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 novembre 2021 alle ore 00:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 novembre 2021 alle ore 15:46 UTCresolved

      This incident has been resolved.

    Kubernetes Issues

    Inizio 11 novembre 2021 alle ore 17:27 UTC · 18h 55m

    OutageIncidente critico
    Componenti interessati
    ExtensionWebsiteAPIDiscord botDatabase
    1. 11 novembre 2021 alle ore 17:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 11 novembre 2021 alle ore 18:49 UTCidentified

      Unfortunately PreMiD will continue it's downtime until Timeraa is available. We are sorry for the inconvenience this may cause.

    3. 12 novembre 2021 alle ore 01:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 novembre 2021 alle ore 12:22 UTCresolved

      This incident has been resolved.

    Database Crashloop

    Inizio 12 ottobre 2021 alle ore 16:44 UTC · 27m

    OutageIncidente maggiore
    Componenti interessati
    ExtensionWebsiteAPIDiscord botDatabase
    1. 12 ottobre 2021 alle ore 16:44 UTCinvestigating

      We are currently investigating this issue.

    2. 12 ottobre 2021 alle ore 17:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 ottobre 2021 alle ore 17:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 ottobre 2021 alle ore 17:12 UTCresolved

      This incident has been resolved.

    Network issues

    Inizio 11 agosto 2021 alle ore 02:13 UTC · 8h 1m

    OutageIncidente maggiore
    Componenti interessati
    ExtensionWebsiteAPI
    1. 11 agosto 2021 alle ore 02:13 UTCinvestigating

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 11 agosto 2021 alle ore 10:14 UTCresolved

      This incident has been resolved.

    Downloads unavailable due to GitHub outage.

    Inizio 10 agosto 2021 alle ore 16:34 UTC · 30m

    IssuesIncidente minore
    Componenti interessati
    Website
    1. 10 agosto 2021 alle ore 16:34 UTCmonitoring

      We are waiting for GitHub to fix the issue on their end. You can view their status updates on it here: https://www.githubstatus.com/incidents/rmfrw9dfbtbp

    2. 10 agosto 2021 alle ore 17:04 UTCresolved

      This incident has been resolved.

    Network issues

    Inizio 29 luglio 2021 alle ore 11:38 UTC · 10d 3h

    OutageIncidente maggiore
    Componenti interessati
    Website
    1. 29 luglio 2021 alle ore 11:38 UTCidentified

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 8 agosto 2021 alle ore 15:30 UTCresolved

      This incident has been resolved.

    API/Website issues

    Inizio 25 giugno 2021 alle ore 04:47 UTC · 7h 14m

    IssuesIncidente minore
    Componenti interessati
    WebsiteAPI
    1. 25 giugno 2021 alle ore 04:47 UTCidentified

      We are currently experiencing some issues with our API and Website and due to that, you may not be able to install new presences for the time being or access certain parts of our website for the time being. We already identified the issue and a fix will be implemented soon.

    2. 25 giugno 2021 alle ore 12:01 UTCresolved

      This incident has been resolved.

    API issues

    Inizio 14 maggio 2021 alle ore 19:46 UTC · 3d 18h

    OutageIncidente maggiore
    Componenti interessati
    ExtensionWebsiteAPI
    1. 14 maggio 2021 alle ore 19:46 UTCinvestigating

      We are currently investigating this issue.

    2. 15 maggio 2021 alle ore 12:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 maggio 2021 alle ore 14:19 UTCresolved

      This incident has been resolved.

    API issues

    Inizio 13 maggio 2021 alle ore 10:55 UTC · 7h 19m

    OutageIncidente maggiore
    Componenti interessati
    ExtensionWebsiteAPI
    1. 13 maggio 2021 alle ore 10:55 UTCinvestigating

      We are currently investigating this issue.

    2. 13 maggio 2021 alle ore 13:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 maggio 2021 alle ore 18:14 UTCresolved

      This incident has been resolved.

    Website connection issues.

    Inizio 9 maggio 2021 alle ore 01:28 UTC · 8h 42m

    OutageIncidente critico
    Componenti interessati
    Website
    1. 9 maggio 2021 alle ore 01:28 UTCinvestigating

      We are currently investigating this issue.

    2. 9 maggio 2021 alle ore 10:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 maggio 2021 alle ore 10:11 UTCresolved

      This incident has been resolved.