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    Cronologia delle interruzioni di Proton Mail

    14 Proton Mail incidents · marzo 2026 — official updates, affected components, duration and resolution details.

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    Partial outage on Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic

    Inizio 25 giugno 2026 alle ore 07:30 UTC · 2h 46m

    Pending
    1. 25 giugno 2026 alle ore 07:30 UTCinvestigating

      Some Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 25 giugno 2026 alle ore 10:16 UTCresolved

      This incident has been resolved.

    Partial outage affecting Proton VPN CH servers only

    Inizio 24 giugno 2026 alle ore 21:41 UTC · 2h 4m

    OutageIncidente maggiore
    1. 24 giugno 2026 alle ore 21:41 UTCidentified

      One of our providers is currently experiencing a partial outage, affecting some of our CH server fleet. The service remains otherwise operational, and we are working on a solution.

    2. 24 giugno 2026 alle ore 22:58 UTCidentified

      A power cut in an upstream datacenter affected some of our Swiss servers. It has been resolved and we are proceeding with restoring the most critical servers.

    3. 24 giugno 2026 alle ore 23:41 UTCmonitoring

      All servers are now booting,

    4. 24 giugno 2026 alle ore 23:45 UTCresolved

      All servers have been restored.

    Investigating sporadic connection reports from a small number of users

    Inizio 16 giugno 2026 alle ore 12:27 UTC · 51m

    OutageIncidente maggiore
    1. 16 giugno 2026 alle ore 12:27 UTCinvestigating

      The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.

    2. 16 giugno 2026 alle ore 12:27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 giugno 2026 alle ore 12:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 giugno 2026 alle ore 13:18 UTCresolved

      We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.

    Service Maintenance, June 18th

    Inizio 15 giugno 2026 alle ore 13:16 UTC · 2d 17h

    MaintenanceEvento di manutenzione
    1. 15 giugno 2026 alle ore 13:16 UTCscheduled

      On Thursday, June 18th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 18 giugno 2026 alle ore 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 18 giugno 2026 alle ore 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 18 giugno 2026 alle ore 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, June 4th

    Inizio 3 giugno 2026 alle ore 10:12 UTC · 20h 48m

    MaintenanceEvento di manutenzione
    1. 3 giugno 2026 alle ore 10:12 UTCscheduled

      On Thursday, June 4th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Mail users may experience availability issues (e.g., mailboxes will appear read-only). The maintenance will last up to 2 minutes.

    2. 4 giugno 2026 alle ore 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 4 giugno 2026 alle ore 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 4 giugno 2026 alle ore 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, May 29th

    Inizio 27 maggio 2026 alle ore 14:19 UTC · 1d 16h

    MaintenanceEvento di manutenzione
    1. 27 maggio 2026 alle ore 14:19 UTCscheduled

      On Friday, May 29th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During this time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 29 maggio 2026 alle ore 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 29 maggio 2026 alle ore 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 29 maggio 2026 alle ore 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on Proton VPN servers in Andorra

    Inizio 20 maggio 2026 alle ore 11:25 UTC · 2h 37m

    Pending
    1. 20 maggio 2026 alle ore 11:25 UTCinvestigating

      Proton VPN servers in Andorra are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 20 maggio 2026 alle ore 14:01 UTCresolved

      This incident has been resolved.

    Proton VPN issue affecting Windows 7 users

    Inizio 15 maggio 2026 alle ore 20:47 UTC · 1d 0h

    IssuesIncidente minore
    1. 15 maggio 2026 alle ore 20:47 UTCinvestigating

      We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7. If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations

    2. 16 maggio 2026 alle ore 10:45 UTCmonitoring

      The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved.

    3. 17 maggio 2026 alle ore 01:36 UTCresolved

      The issue is completely resolved. There are no further problems on Windows 7.

    Server outage on Proton VPN servers in the District Of Columbia

    Inizio 7 maggio 2026 alle ore 14:23 UTC · 5d 17h

    Pending
    1. 7 maggio 2026 alle ore 14:23 UTCinvestigating

      Proton VPN servers in the District Of Columbia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 13 maggio 2026 alle ore 08:08 UTCresolved

      This incident has been resolved.

    Proton VPN port-forwarding functionality degraded in Canada

    Inizio 1 maggio 2026 alle ore 07:54 UTC · 1h 59m

    IssuesIncidente minore
    1. 1 maggio 2026 alle ore 07:54 UTCinvestigating

      We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

    2. 1 maggio 2026 alle ore 08:21 UTCidentified

      The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.

    3. 1 maggio 2026 alle ore 09:52 UTCresolved

      The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

    Server outage in Cambodia and Vietnam

    Inizio 29 aprile 2026 alle ore 08:18 UTC · 56d 23h

    MaintenanceEvento di manutenzione
    1. 29 aprile 2026 alle ore 08:18 UTCscheduled

      Proton VPN servers in Cambodia and Vietnam are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 29 aprile 2026 alle ore 08:19 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    3. 29 aprile 2026 alle ore 08:53 UTCin_progress

      Scheduled maintenance is still in progress. We will provide updates as necessary.

    4. 29 aprile 2026 alle ore 13:12 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 23rd

    Inizio 22 aprile 2026 alle ore 08:47 UTC · 63d 12h

    MaintenanceEvento di manutenzione
    1. 22 aprile 2026 alle ore 08:47 UTCscheduled

      On Thursday, April 23rd, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 30 seconds during this time, Proton Meet will be unavailable; additionally, some Mail and Drive users may experience availability issues (e.g., inbox or drive appearing read-only, or may experience temporary login issues for Proton services). Thank you for your understanding!

    2. 23 aprile 2026 alle ore 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 23 aprile 2026 alle ore 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 23 aprile 2026 alle ore 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 9th

    Inizio 7 aprile 2026 alle ore 16:51 UTC · 69d 19h

    MaintenanceEvento di manutenzione
    1. 7 aprile 2026 alle ore 16:51 UTCscheduled

      on Thursday, April 9th, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 60 seconds during this time, Mail users may experience availability issues (their mailbox will appear read-only). Thank you for your understanding!

    2. 9 aprile 2026 alle ore 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 9 aprile 2026 alle ore 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 9 aprile 2026 alle ore 07:32 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on ProtonVPN server in Bangladesh

    Inizio 24 marzo 2026 alle ore 14:00 UTC · 16d 1h

    Pending
    1. 24 marzo 2026 alle ore 14:00 UTCinvestigating

      Proton VPN servers in Bangladesh are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 9 aprile 2026 alle ore 15:07 UTCresolved

      This incident has been resolved.