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    Cronologia delle interruzioni di Proxyrack

    50 Proxyrack incidents · agosto 2019 — official updates, affected components, duration and resolution details.

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    USA Datacenter Proxies service issue

    Inizio 26 maggio 2026 alle ore 05:47 UTC · 2h 10m

    IssuesIncidente minore
    Componenti interessati
    USA Rotating
    1. 26 maggio 2026 alle ore 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 maggio 2026 alle ore 06:52 UTCmonitoring

      Performance is looking more stable

    3. 26 maggio 2026 alle ore 07:57 UTCresolved

      This incident has been resolved.

    MegaProxy Rotating service issue

    Inizio 26 maggio 2026 alle ore 05:47 UTC · 2h 9m

    Pending
    Componenti interessati
    Unmetered Residential
    1. 26 maggio 2026 alle ore 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 maggio 2026 alle ore 06:54 UTCmonitoring

      Performance is looking more stable

    3. 26 maggio 2026 alle ore 07:56 UTCresolved

      This incident has been resolved.

    Mixed Datacenter Proxies service issue

    Inizio 26 maggio 2026 alle ore 05:47 UTC · 2h 9m

    IssuesIncidente minore
    Componenti interessati
    Global Rotating
    1. 26 maggio 2026 alle ore 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 maggio 2026 alle ore 06:52 UTCmonitoring

      Performance is looking more stable

    3. 26 maggio 2026 alle ore 07:56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Inizio 26 maggio 2026 alle ore 05:46 UTC · 2h 10m

    Pending
    Componenti interessati
    Premium Residential
    1. 26 maggio 2026 alle ore 06:05 UTCinvestigating

      We are currently investigating the issue

    2. 26 maggio 2026 alle ore 06:58 UTCmonitoring

      Performance is looking more stable

    3. 26 maggio 2026 alle ore 07:56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Inizio 22 maggio 2026 alle ore 08:54 UTC · 3h 36m

    IssuesIncidente minore
    Componenti interessati
    Premium Residential
    1. 22 maggio 2026 alle ore 08:54 UTCinvestigating

      We are currently investigating the issue

    2. 22 maggio 2026 alle ore 10:00 UTCmonitoring

      Performance is looking more stable

    3. 22 maggio 2026 alle ore 12:30 UTCresolved

      This incident has been resolved. Was a once off hiccup with the DNS.

    MegaProxy Rotating service issue

    Inizio 14 maggio 2026 alle ore 14:52 UTC · 9h 41m

    OutageIncidente maggiore
    Componenti interessati
    Unmetered Residential
    1. 14 maggio 2026 alle ore 14:52 UTCinvestigating

      We are currently investigating the issue

    2. 14 maggio 2026 alle ore 15:53 UTCmonitoring

      Performance is looking more stable

    3. 15 maggio 2026 alle ore 00:33 UTCresolved

      Datacenter has reported that the issues are resolved and they will continue monitoring.

    4. 15 maggio 2026 alle ore 01:55 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Premium Residential Proxies service issue

    Inizio 14 maggio 2026 alle ore 07:20 UTC · 28m

    OutageIncidente critico
    Componenti interessati
    Premium Residential
    1. 14 maggio 2026 alle ore 07:20 UTCinvestigating

      We are currently investigating the issue

    2. 14 maggio 2026 alle ore 07:48 UTCresolved

      Resolving duplicate incident for this component.

    3. 15 maggio 2026 alle ore 01:56 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Network issue with datacenter

    Inizio 14 maggio 2026 alle ore 03:23 UTC · 1h 54m

    OutageIncidente maggiore
    Componenti interessati
    Premium ResidentialUnmetered ResidentialUSA RotatingPrivate ResidentialGlobal RotatingStatic USA Proxies
    1. 14 maggio 2026 alle ore 03:23 UTCinvestigating

      There appears to be an ongoing power / network issue with the datacenter we use - http://rackdog.com/ They are aware of this and are trying to fix it asap. We do apologise for this irregular downtime.

    2. 14 maggio 2026 alle ore 04:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14 maggio 2026 alle ore 05:17 UTCresolved

      Working as expected now.

    4. 15 maggio 2026 alle ore 01:57 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Test incident

    Inizio 14 maggio 2026 alle ore 01:10 UTC · 1h 28m

    Pending
    Componenti interessati
    Website
    1. 14 maggio 2026 alle ore 01:10 UTCinvestigating

      We are currently investigating this issue.

    2. 14 maggio 2026 alle ore 02:38 UTCresolved

      Test completed

    Connection issues with Premium Residential proxies

    Inizio 19 novembre 2024 alle ore 13:55 UTC · 1h 16m

    OutageIncidente maggiore
    Componenti interessati
    Premium Residential
    1. 19 novembre 2024 alle ore 13:55 UTCinvestigating

      We are currently investigating this issue.

    2. 19 novembre 2024 alle ore 14:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 novembre 2024 alle ore 15:11 UTCresolved

      This incident has been resolved.

    Static USA Datacenter Downtime

    Inizio 28 agosto 2024 alle ore 16:49 UTC · 0m

    Pending
    Componenti interessati
    Static USA Proxies
    1. 28 agosto 2024 alle ore 16:49 UTCresolved

      There were a few hours of downtime with Static USA Datacenter proxies today. This issue has already been resolved and our team is monitoring the service to make sure that the proxies continue to work as normal.

    Private & Premium performance issues

    Inizio 27 aprile 2022 alle ore 10:04 UTC · 12h 8m

    Pending
    Componenti interessati
    Premium ResidentialPrivate Residential
    1. 27 aprile 2022 alle ore 10:04 UTCmonitoring

      There has been bursts of poor performance over the past few days and here is a quick update; One of the datacenters we use decided to suspend 30+ of our servers for almost no apparent reason and then re-enabled them once they realized they made a mistake. Then our orchestration software started to stack our processes on just a few servers instead of spreading it evenly. This all resulted in bursts of poor performance over the past few days. Everything is running much smoother now and we're continuing to monitor for any further disruptions. We really appreciate everyones support and will be utilizing multiple datacenters moving forward to prevent these kinds of disruptions in the future.

    2. 27 aprile 2022 alle ore 22:12 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Performance Issues

    Inizio 17 marzo 2022 alle ore 02:22 UTC · 3h 8m

    IssuesIncidente minore
    Componenti interessati
    Unmetered Residential
    1. 17 marzo 2022 alle ore 02:22 UTCinvestigating

      We are currently investigating this issue.

    2. 17 marzo 2022 alle ore 05:30 UTCresolved

      This issue has been resolved.

    Unmetered Residential - Connection Issues

    Inizio 4 marzo 2022 alle ore 06:12 UTC · 6h 2m

    OutageIncidente critico
    Componenti interessati
    Unmetered Residential
    1. 4 marzo 2022 alle ore 06:12 UTCinvestigating

      We are currently investigating this issue. You may experience intermediate connection issues or not be able to connect to Unmetered Residential proxies.

    2. 4 marzo 2022 alle ore 06:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 marzo 2022 alle ore 07:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 marzo 2022 alle ore 12:14 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Connection Errors

    Inizio 17 dicembre 2021 alle ore 05:05 UTC · 2h 36m

    OutageIncidente maggiore
    Componenti interessati
    Unmetered Residential
    1. 17 dicembre 2021 alle ore 05:05 UTCinvestigating

      We are currently investigating this issue.

    2. 17 dicembre 2021 alle ore 07:41 UTCresolved

      This incident has been resolved.

    Premium Residential - Issue processing requests

    Inizio 14 maggio 2021 alle ore 07:31 UTC · 2h 2m

    OutageIncidente critico
    Componenti interessati
    Premium Residential
    1. 14 maggio 2021 alle ore 07:31 UTCinvestigating

      We are currently investigating this issue.

    2. 14 maggio 2021 alle ore 07:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 maggio 2021 alle ore 07:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 maggio 2021 alle ore 09:33 UTCresolved

      This incident has been resolved.

    Megaproxy increased response time

    Inizio 22 dicembre 2020 alle ore 19:27 UTC · 2h 6m

    IssuesIncidente minore
    Componenti interessati
    Unmetered Residential
    1. 22 dicembre 2020 alle ore 19:27 UTCinvestigating

      We are currently investigating this issue.

    2. 22 dicembre 2020 alle ore 21:33 UTCresolved

      This incident has been resolved.

    USA Datacenter Proxies service issue

    Inizio 27 settembre 2020 alle ore 03:06 UTC · 37m

    OutageIncidente critico
    Componenti interessati
    USA Rotating
    1. 27 settembre 2020 alle ore 03:06 UTCinvestigating

      We are currently investigating the issue

    2. 27 settembre 2020 alle ore 03:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    3. 27 settembre 2020 alle ore 03:43 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Inizio 11 luglio 2020 alle ore 04:52 UTC · 2h 23m

    OutageIncidente critico
    Componenti interessati
    Premium Residential
    1. 11 luglio 2020 alle ore 04:52 UTCinvestigating

      We are currently investigating the issue

    2. 11 luglio 2020 alle ore 07:15 UTCresolved

      This incident has been resolved.

    Private Residential Proxies service issue

    Inizio 8 luglio 2020 alle ore 09:50 UTC · 1h 19m

    OutageIncidente critico
    Componenti interessati
    Private Residential
    1. 8 luglio 2020 alle ore 09:50 UTCinvestigating

      We are currently investigating the issue

    2. 8 luglio 2020 alle ore 11:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 luglio 2020 alle ore 11:09 UTCresolved

      This incident has been resolved.