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    Cronologia delle interruzioni di Quantify Technologies

    13 Quantify Technologies incidents · marzo 2020 — official updates, affected components, duration and resolution details.

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    App in Jira does not respond

    Inizio 14 novembre 2023 alle ore 15:55 UTC · 4h 41m

    OutageIncidente maggiore
    Componenti interessati
    Quantify Frontend
    1. 14 novembre 2023 alle ore 15:55 UTCinvestigating

      The app in Jira doesn't load. Backend services operate in normal mode. No data loss is expected.

    2. 14 novembre 2023 alle ore 17:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 novembre 2023 alle ore 20:36 UTCresolved

      This incident has been resolved.

    Incorrect subscription status

    Inizio 19 settembre 2023 alle ore 21:26 UTC · 18h 56m

    IssuesIncidente minore
    Componenti interessati
    Quantify Frontend
    1. 19 settembre 2023 alle ore 21:26 UTCinvestigating

      We are currently investigating this issue.

    2. 19 settembre 2023 alle ore 21:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 settembre 2023 alle ore 05:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 settembre 2023 alle ore 16:22 UTCresolved

      This incident has been resolved.

    App pages don't respond

    Inizio 4 aprile 2023 alle ore 23:54 UTC · 2h 3m

    OutageIncidente maggiore
    Componenti interessati
    Quantify Backend
    1. 4 aprile 2023 alle ore 23:54 UTCinvestigating

      We are currently investigating this issue.

    2. 5 aprile 2023 alle ore 01:57 UTCresolved

      This incident has been resolved.

    Outage

    Inizio 14 settembre 2022 alle ore 09:00 UTC · 11h 0m

    OutageIncidente maggiore
    Componenti interessati
    Quantify Frontend
    1. 14 settembre 2022 alle ore 17:53 UTCinvestigating

      We are currently investigating this issue.

    2. 14 settembre 2022 alle ore 18:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 settembre 2022 alle ore 18:31 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 14 settembre 2022 alle ore 20:00 UTCresolved

      This incident has been resolved.

    Database outage

    Inizio 16 agosto 2021 alle ore 21:12 UTC · 9d 5h

    OutageIncidente maggiore
    Componenti interessati
    Quantify BackendQuantify Frontend
    1. 16 agosto 2021 alle ore 21:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 17 agosto 2021 alle ore 01:59 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17 agosto 2021 alle ore 03:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 agosto 2021 alle ore 02:26 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 19 agosto 2021 alle ore 17:23 UTCmonitoring

      Mitigation activities are still in progress.

    6. 23 agosto 2021 alle ore 16:39 UTCmonitoring

      We've made good progress over the weekend with a number of optimizations and reduced the backlog of data processing. However, service remains in the downgraded state with some potential interruptions.

    7. 26 agosto 2021 alle ore 02:18 UTCresolved

      This incident has been resolved.

    Service Temporarily Unavailable

    Inizio 24 maggio 2021 alle ore 22:29 UTC · 5h 40m

    OutageIncidente critico
    Componenti interessati
    Quantify Frontend
    1. 24 maggio 2021 alle ore 22:29 UTCinvestigating

      We are currently investigating this issue.

    2. 24 maggio 2021 alle ore 22:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 maggio 2021 alle ore 03:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 maggio 2021 alle ore 04:09 UTCresolved

      This incident has been resolved.

    App is unresponsive

    Inizio 2 marzo 2021 alle ore 22:44 UTC · 1h 57m

    OutageIncidente maggiore
    Componenti interessati
    Quantify BackendQuantify Frontend
    1. 2 marzo 2021 alle ore 22:44 UTCinvestigating

      We are currently investigating this issue.

    2. 3 marzo 2021 alle ore 00:05 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 marzo 2021 alle ore 00:38 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3 marzo 2021 alle ore 00:41 UTCresolved

      The issue was caused by the cloud firewall that started blocking traffic. Firewall rules were updated with further investigation of the root cause.

    Static assets don't load in some environments

    Inizio 4 gennaio 2021 alle ore 21:18 UTC · 19h 51m

    IssuesIncidente minore
    Componenti interessati
    Quantify Frontend
    1. 4 gennaio 2021 alle ore 21:18 UTCinvestigating

      We are currently investigating this issue.

    2. 5 gennaio 2021 alle ore 02:16 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 gennaio 2021 alle ore 02:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 gennaio 2021 alle ore 17:09 UTCresolved

      This incident has been resolved.

    Delayed data processing

    Inizio 10 novembre 2020 alle ore 04:12 UTC · 12h 30m

    IssuesIncidente minore
    Componenti interessati
    Quantify Backend
    1. 10 novembre 2020 alle ore 04:12 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 10 novembre 2020 alle ore 16:42 UTCresolved

      This incident has been resolved.

    High number of errors

    Inizio 3 agosto 2020 alle ore 18:39 UTC · 18h 9m

    IssuesIncidente minore
    Componenti interessati
    Quantify Backend
    1. 3 agosto 2020 alle ore 18:39 UTCinvestigating

      We are currently investigating this issue.

    2. 4 agosto 2020 alle ore 00:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 agosto 2020 alle ore 12:48 UTCresolved

      This incident has been resolved.

    Delayed data processing due to data migration

    Inizio 9 giugno 2020 alle ore 19:22 UTC · 2d 23h

    Pending
    Componenti interessati
    Quantify Backend
    1. 9 giugno 2020 alle ore 19:22 UTCmonitoring

      This is a planned operation. Apologies for the inconvenience.

    2. 12 giugno 2020 alle ore 18:55 UTCresolved

      This incident has been resolved.

    Backend data processing is delayed

    Inizio 7 aprile 2020 alle ore 23:46 UTC · 6h 29m

    IssuesIncidente minore
    Componenti interessati
    Quantify Backend
    1. 7 aprile 2020 alle ore 23:46 UTCinvestigating

      We are currently investigating this issue.

    2. 8 aprile 2020 alle ore 04:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 aprile 2020 alle ore 19:30 UTCresolved

      This incident has been resolved.

    Issues with DNS

    Inizio 16 marzo 2020 alle ore 05:26 UTC · 19m

    OutageIncidente maggiore
    Componenti interessati
    Quantify BackendQuantify Frontend
    1. 16 marzo 2020 alle ore 05:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 16 marzo 2020 alle ore 19:36 UTCresolved

      This incident has been resolved.