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    Cronologia delle interruzioni di Quickbooks

    58 Quickbooks incidents · dicembre 2023 — official updates, affected components, duration and resolution details.

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    Duplicare le transazioni che interessano alcuni clienti Payroll e Payments

    Inizio 16 settembre 2026 alle ore 17:30 UTC · 5h 32m

    Pending
    Componenti interessati
    United StatesUnited States
    1. 16 settembre 2026 alle ore 17:30 UTCmonitoring

      Siamo consapevoli che alcuni clienti stanno sperimentando transazioni duplicate in Payroll e Pagamenti. I nostri team stanno lavorando attivamente per risolvere questo problema e correggere eventuali transazioni duplicate. Se hai domande o hai bisogno di aiuto immediato, visita intuit.com/supporto. Siamo spiacenti per la disgregazione e apprezziamo la vostra pazienza mentre facciamo questo bene.

    2. 16 settembre 2026 alle ore 17:31 UTCmonitoring

      Stiamo continuando a monitorare eventuali ulteriori problemi.

    3. 16 settembre 2026 alle ore 23:02 UTCresolved

      Questo problema è risolto. I clienti Payroll e Payments sono stati contattati. Vengono elaborati i rimborsi delle transazioni duplicate. Ci dispiace per la rottura e apprezziamo la vostra pazienza.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Alcuni utenti possono incontrare problemi quando si cerca di accedere a QuickBooks Online

    Inizio 1 settembre 2026 alle ore 20:56 UTC · 7h 24m

    OutageIncidente maggiore
    Componenti interessati
    EMEAAPACUnited StatesCanada
    1. 1 settembre 2026 alle ore 20:56 UTCinvestigating

      Stiamo indagando su un problema che riguarda i login QBO. Alcuni utenti possono anche vedere errori durante l'utilizzo delle diverse funzionalità all'interno dell'applicazione. Il nostro team di ingegneria sta lavorando attivamente per risolvere questo problema, e condivideremo gli aggiornamenti come diventano disponibili. Ci scusiamo per l'inconveniente.

    2. 1 settembre 2026 alle ore 22:20 UTCinvestigating

      Stiamo continuando a indagare su questo problema.

    3. 2 settembre 2026 alle ore 04:16 UTCidentified

      Il nostro team di ingegneria ha capito la causa principale del problema e una correzione è in distribuzione, stiamo già vedendo il recupero attraverso i nostri sistemi e presto il servizio sarà completamente restaurato. Condivideremo gli aggiornamenti quando saranno disponibili. Ci scusiamo per l'inconveniente che questo ha causato e vi ringraziamo per la vostra pazienza.

    4. 2 settembre 2026 alle ore 04:19 UTCresolved

      Il problema è stato risolto e confermiamo il recupero del sistema in tutte le regioni. Ci scusiamo per l'inconveniente che questo ha causato e vi ringraziamo per la vostra pazienza.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Alcuni utenti QuickBooks ricevono errori e non sono in grado di visualizzare le transazioni durante la ricerca.

    Inizio 31 agosto 2026 alle ore 18:26 UTC · 2h 4m

    IssuesIncidente minore
    Componenti interessati
    United States
    1. 31 agosto 2026 alle ore 18:26 UTCinvestigating

      Stiamo attualmente indagando sulla causa degli errori durante la ricerca o la visualizzazione delle transazioni.

    2. 31 agosto 2026 alle ore 18:27 UTCinvestigating

      Stiamo indagando su un problema che riguarda la ricerca. Alcuni utenti possono vedere errori o non essere in grado di trovare dati recentemente aggiunti. Il nostro team di ingegneria sta lavorando attivamente per risolvere questo problema, e condivideremo gli aggiornamenti come diventano disponibili. Ci scusiamo per l'inconveniente.

    3. 31 agosto 2026 alle ore 20:30 UTCresolved

      I problemi di ricerca che interessano QuickBooks sono stati risolti. Stiamo continuando a monitorare per il recupero completo. Grazie per la pazienza

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Quickbooks Online Latency Problema

    Inizio 19 agosto 2026 alle ore 14:30 UTC · 2h 23m

    OutageIncidente maggiore
    Componenti interessati
    EMEAUnited StatesCanada
    1. 19 agosto 2026 alle ore 14:30 UTCinvestigating

      Siamo consapevoli che alcuni clienti stanno vivendo la latenza quando si utilizza QuickBooks Online. Il nostro team di ingegneria sta attivamente indagando sul problema per identificare la causa principale e ripristinare le prestazioni normali il più rapidamente possibile. Apprezziamo la vostra pazienza e fornirà ulteriori aggiornamenti come ulteriori informazioni diventano disponibili.

    2. 19 agosto 2026 alle ore 16:13 UTCmonitoring

      Il problema di latenza con QuickBooks è stato risolto. Engineering Team ha implementato una correzione e continuare a monitorare per il recupero completo

    3. 19 agosto 2026 alle ore 16:54 UTCresolved

      Ancora oggi, alcuni utenti hanno sperimentato problemi con funzioni QuickBooks Online (QBO). I nostri team hanno identificato e risolto il problema sottostante. Tutti i servizi sono ora restaurati e funzionanti normalmente. Apprezziamo la vostra comprensione e pazienza.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online

    Inizio 5 agosto 2026 alle ore 13:20 UTC · 4h 26m

    IssuesIncidente minore
    Componenti interessati
    EMEA
    1. 5 agosto 2026 alle ore 13:20 UTCinvestigating

      We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.

    2. 5 agosto 2026 alle ore 17:43 UTCmonitoring

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    3. 5 agosto 2026 alle ore 17:43 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 5 agosto 2026 alle ore 17:46 UTCresolved

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    QuickBooks Online Login Problema

    Inizio 8 luglio 2026 alle ore 13:08 UTC · 3h 17m

    OutageIncidente maggiore
    Componenti interessati
    EMEAAPACUnited StatesCanadaLATAM
    1. 8 luglio 2026 alle ore 13:08 UTCinvestigating

      Siamo consapevoli che alcuni clienti stanno vivendo problemi di login con QuickBooks Online. Il nostro team di ingegneria sta attivamente indagando per identificare e risolvere la causa principale

    2. 8 luglio 2026 alle ore 13:09 UTCinvestigating

      Stiamo continuando a indagare su questo problema.

    3. 8 luglio 2026 alle ore 15:07 UTCmonitoring

      Il problema di login con QuickBooks è stato risolto. Engineering Team ha implementato una correzione e continuare a monitorare per il recupero completo

    4. 8 luglio 2026 alle ore 15:07 UTCmonitoring

      Stiamo continuando a monitorare eventuali ulteriori problemi.

    5. 8 luglio 2026 alle ore 16:25 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Resolved - Unable to Save Transactions

    Inizio 18 giugno 2026 alle ore 18:09 UTC · 0m

    Pending
    Componenti interessati
    Canada
    1. 18 giugno 2026 alle ore 18:09 UTCresolved

      We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.

    QuickBooks Desktop Payroll updates returning Internet connection error

    Inizio 15 giugno 2026 alle ore 14:54 UTC · 3h 24m

    IssuesIncidente minore
    Componenti interessati
    United States
    1. 15 giugno 2026 alle ore 14:54 UTCinvestigating

      Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.

    2. 15 giugno 2026 alle ore 16:45 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

    3. 15 giugno 2026 alle ore 16:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 15 giugno 2026 alle ore 18:18 UTCresolved

      Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Online Payroll - Intermittent Issue

    Inizio 12 maggio 2026 alle ore 19:49 UTC · 1h 11m

    IssuesIncidente minore
    Componenti interessati
    United StatesCanada
    1. 12 maggio 2026 alle ore 19:49 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information

    2. 12 maggio 2026 alle ore 20:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 maggio 2026 alle ore 20:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 12 maggio 2026 alle ore 21:00 UTCresolved

      Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.

    Unable to access Expense Transactions menu

    Inizio 27 aprile 2026 alle ore 14:50 UTC · 1h 30m

    Pending
    Componenti interessati
    EMEAUnited StatesCanada
    1. 27 aprile 2026 alle ore 14:50 UTCinvestigating

      Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 27 aprile 2026 alle ore 16:21 UTCresolved

      This incident has been resolved.

    Investigating: Issues with Tax Calculation

    Inizio 2 marzo 2026 alle ore 18:05 UTC · 1h 15m

    Pending
    Componenti interessati
    EMEAAPACUnited StatesCanadaLATAM
    1. 2 marzo 2026 alle ore 18:05 UTCinvestigating

      We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.

    2. 2 marzo 2026 alle ore 19:20 UTCresolved

      This incident has been resolved.

    Unable to use multiple features in QuickBooksOnline

    Inizio 24 febbraio 2026 alle ore 03:35 UTC · 5h 1m

    OutageIncidente maggiore
    Componenti interessati
    EMEAAPACUnited StatesCanadaLATAM
    1. 24 febbraio 2026 alle ore 03:35 UTCinvestigating

      We are currently investigating the issue.

    2. 24 febbraio 2026 alle ore 05:32 UTCinvestigating

      Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.

    3. 24 febbraio 2026 alle ore 06:04 UTCinvestigating

      We are continuing to investigate this issue.

    4. 24 febbraio 2026 alle ore 07:24 UTCmonitoring

      A fix has been implemented and we're monitoring the results.

    5. 24 febbraio 2026 alle ore 08:36 UTCresolved

      We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.

    QuickBooks Online Accountant issue accessing clients and being redirected to the login page

    Inizio 20 gennaio 2026 alle ore 19:59 UTC · 3h 42m

    Pending
    Componenti interessati
    United StatesCanada
    1. 20 gennaio 2026 alle ore 19:59 UTCinvestigating

      Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 20 gennaio 2026 alle ore 22:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 gennaio 2026 alle ore 23:42 UTCresolved

      This incident has been resolved.

    Some users may encounter issues when trying to Login to QuickBooks Online.

    Inizio 5 gennaio 2026 alle ore 16:33 UTC · 52m

    Pending
    Componenti interessati
    EMEAAPACUnited StatesCanadaLATAM
    1. 5 gennaio 2026 alle ore 16:33 UTCidentified

      We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.

    2. 5 gennaio 2026 alle ore 17:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    3. 5 gennaio 2026 alle ore 17:25 UTCresolved

      Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Desktop users are encountering an Unrecoverable Error when updating Tax Table 22601 when in multi-user mode

    Inizio 22 dicembre 2025 alle ore 21:48 UTC · 1d 1h

    IssuesIncidente minore
    Componenti interessati
    United States
    1. 22 dicembre 2025 alle ore 21:48 UTCidentified

      We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.

    2. 23 dicembre 2025 alle ore 05:40 UTCmonitoring

      Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy

    3. 23 dicembre 2025 alle ore 23:07 UTCresolved

      After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.

    Some customers are unable to login in to QuickBooks Online

    Inizio 18 dicembre 2025 alle ore 10:52 UTC · 4h 36m

    Pending
    Componenti interessati
    EMEAAPACUnited StatesCanada
    1. 18 dicembre 2025 alle ore 10:52 UTCinvestigating

      Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 18 dicembre 2025 alle ore 14:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 dicembre 2025 alle ore 14:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    4. 18 dicembre 2025 alle ore 15:28 UTCresolved

      This incident has been resolved.

    Some customers are unable to view or create Sales Forms in to QuickBooks Online

    Inizio 3 dicembre 2025 alle ore 15:09 UTC · 1h 23m

    OutageIncidente maggiore
    Componenti interessati
    United States
    1. 3 dicembre 2025 alle ore 15:09 UTCinvestigating

      Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 3 dicembre 2025 alle ore 15:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 dicembre 2025 alle ore 15:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 dicembre 2025 alle ore 16:32 UTCresolved

      This incident has been resolved.

    A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Online

    Inizio 12 novembre 2025 alle ore 20:19 UTC · 41m

    Pending
    Componenti interessati
    United States
    1. 12 novembre 2025 alle ore 20:19 UTCinvestigating

      What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.

    2. 12 novembre 2025 alle ore 20:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 novembre 2025 alle ore 20:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 novembre 2025 alle ore 20:29 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 12 novembre 2025 alle ore 20:39 UTCmonitoring

      We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.

    6. 12 novembre 2025 alle ore 20:59 UTCresolved

      This incident has been resolved.

    Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.

    Inizio 10 ottobre 2025 alle ore 03:46 UTC · 2h 18m

    IssuesIncidente minore
    1. 10 ottobre 2025 alle ore 03:46 UTCmonitoring

      Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.

    2. 10 ottobre 2025 alle ore 06:04 UTCresolved

      This incident has been resolved.

    Investigating an issue that is impacting Search and Advanced Search function in QuickBooks Online

    Inizio 8 ottobre 2025 alle ore 17:16 UTC · 2h 7m

    Pending
    Componenti interessati
    EMEAAPACUnited StatesCanada
    1. 8 ottobre 2025 alle ore 17:16 UTCinvestigating

      We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    2. 8 ottobre 2025 alle ore 17:50 UTCidentified

      We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    3. 8 ottobre 2025 alle ore 18:34 UTCmonitoring

      A fix has been implemented and we are actively monitoring the results.

    4. 8 ottobre 2025 alle ore 19:23 UTCresolved

      This incident has been resolved.