Cronologia delle interruzioni di Routable

1. 1 settembre 2026 alle ore 21:48 UTCinvestigating

   Stiamo vedendo un aumento degli errori a causa di un'interruzione di Quickbooks Online. Ciò riguarda principalmente gli spazi di lavoro collegati a QBO.

2. 2 settembre 2026 alle ore 03:03 UTCmonitoring

   Ora stiamo vedendo la maggior parte delle richieste QuickBooks Online successo. Continueremo a monitorare.

3. 2 settembre 2026 alle ore 03:36 UTCresolved

   L'incidente di QuickBooks Online (https://status.quickbooks.intuit.com/incidents/vkntw55njz2z) è ancora elencato come non risolto, ma abbiamo osservato tassi di successo costanti nelle richieste a QBO. Continueremo a monitorare per eventuali regressioni.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 13 luglio 2026 alle ore 17:19 UTCidentified

   Stiamo vedendo tassi di errore elevati con il nostro fornitore di pagamento. Attualmente stanno indagando.

2. 13 luglio 2026 alle ore 17:58 UTCmonitoring

   Il nostro fornitore ha implementato una correzione, e vediamo transazioni di successo. Stiamo monitorando e indagando sui debiti falliti.

3. 13 luglio 2026 alle ore 20:02 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 14 maggio 2026 alle ore 17:37 UTCmonitoring

   The Federal Reserve has experienced system issues this morning causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners.

2. 14 maggio 2026 alle ore 18:48 UTCresolved

   This incident has been resolved.

1. 3 aprile 2026 alle ore 16:26 UTCidentified

   An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.

2. 7 aprile 2026 alle ore 16:30 UTCresolved

   Our provider has resolved their issues, and sandbox international payables are working as expected now.

1. 25 marzo 2026 alle ore 15:55 UTCinvestigating

   We are investigating a rise in error rates and timeouts to our production application systems.

2. 25 marzo 2026 alle ore 17:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 marzo 2026 alle ore 19:15 UTCresolved

   This incident has been resolved.

1. 4 dicembre 2025 alle ore 18:54 UTCinvestigating

   We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

2. 4 dicembre 2025 alle ore 18:56 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 dicembre 2025 alle ore 19:09 UTCmonitoring

   The issue has been resolved and we are monitoring.

4. 4 dicembre 2025 alle ore 20:17 UTCresolved

   This incident has been resolved.

1. 18 novembre 2025 alle ore 14:08 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 18 novembre 2025 alle ore 14:40 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.

3. 18 novembre 2025 alle ore 14:58 UTCmonitoring

   Cloudflare has implemented a fix. We will continue to monitor systems.

4. 18 novembre 2025 alle ore 18:34 UTCresolved

   This incident has been resolved.

1. 20 ottobre 2025 alle ore 18:47 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 20 ottobre 2025 alle ore 23:24 UTCmonitoring

   We are seeing higher levels of success and will keep monitoring as providers report improved service.

3. 21 ottobre 2025 alle ore 17:28 UTCresolved

   This incident has been resolved.

1. 16 luglio 2025 alle ore 18:37 UTCinvestigating

   We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.

2. 16 luglio 2025 alle ore 18:59 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 luglio 2025 alle ore 19:00 UTCidentified

   We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.

4. 16 luglio 2025 alle ore 19:29 UTCmonitoring

   Performance has been restored to normal levels, and we continue to monitor the services.

5. 16 luglio 2025 alle ore 22:16 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 16 luglio 2025 alle ore 22:16 UTCresolved

   We have deployed a change to further improve responsiveness, and this incident is now complete.

1. 14 maggio 2025 alle ore 16:52 UTCinvestigating

   Quickbooks online is experiencing an outage, and it is triggering disconnections with Routable. We are investigating and monitoring the QBO systems.

2. 14 maggio 2025 alle ore 18:34 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 maggio 2025 alle ore 18:36 UTCresolved

   Quickbooks online has resolved their outage. Routable clients should be able to resume normal functionality within the platform. Please reach out if you require support with reconnections or authentication. Sorry for the disruption to your day!

1. 7 maggio 2025 alle ore 01:09 UTCinvestigating

   We have a fix and are rolling it out momentarily.

2. 7 maggio 2025 alle ore 01:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 maggio 2025 alle ore 01:40 UTCresolved

   A fix has been deployed.

1. 21 marzo 2025 alle ore 21:49 UTCinvestigating

   Some transfers are delayed due an underlying provider issue. The team is investigating the issue now.

2. 21 marzo 2025 alle ore 23:01 UTCmonitoring

   The system is working again, and we are monitoring for further issues. A small number of payables were impacted and put into Issue status, and the team is working to re-process them.

3. 21 marzo 2025 alle ore 23:35 UTCresolved

   This incident has been resolved.

1. 14 marzo 2025 alle ore 18:05 UTCmonitoring

   There was a period of increased errors and latency in requests to our dashboard and API. Requests are flowing faster now, and we are investigating the cause.

2. 14 marzo 2025 alle ore 18:25 UTCresolved

   We have confirmed that all systems are behaving as expected.

1. 3 febbraio 2025 alle ore 18:34 UTCresolved

   We had a brief period of increased latency and error rates during a software deployment. The application was unresponsive for around 5 minutes, and recovered automatically. If there are any further issues please contact support.

1. 4 dicembre 2024 alle ore 20:29 UTCinvestigating

   We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

2. 4 dicembre 2024 alle ore 22:55 UTCresolved

   This incident has been resolved.

1. 17 giugno 2024 alle ore 17:56 UTCresolved

   We had a brief rise in error rates and timeouts to our production application systems. This was resolved in roughly 8 minutes, and we will continue to monitor.

1. 27 aprile 2024 alle ore 16:03 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 27 aprile 2024 alle ore 17:10 UTCidentified

   We have reduced the error rate to the UI application, but we have disabled the API temporarily while we work on restoring system health.

3. 27 aprile 2024 alle ore 18:30 UTCmonitoring

   Performance in our database is improving and the UI and API are responding quickly now. We will continue to monitor.

4. 27 aprile 2024 alle ore 19:39 UTCresolved

   The service continues to operate as expected and all errors and latency has subsided.

1. 15 marzo 2024 alle ore 16:22 UTCinvestigating

   We are seeing increased errors from Quickbooks Online which is experiencing their own internal outage. We will continue to investigate and provide reconnection support when Quickbooks Online restores service.

2. 15 marzo 2024 alle ore 20:22 UTCmonitoring

   Quickbooks Online appears to have resolved their outage. We will continue to monitor connections. Please try to reconnect to Quickbooks Online in your Routable integration settings. We're happy to help if you encounter difficulties: feel free to reach out to support!

3. 16 marzo 2024 alle ore 00:06 UTCresolved

   This event has been resolved. If you need help reconnecting Quickbooks Online, please don't hesitate to reach out.

1. 29 gennaio 2024 alle ore 21:19 UTCinvestigating

   We are seeing a number of payables that are taking longer to be created than normal, and we are investigating.

2. 29 gennaio 2024 alle ore 21:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 29 gennaio 2024 alle ore 21:34 UTCmonitoring

   Payables are now processing quickly, and we are monitoring the service.

4. 30 gennaio 2024 alle ore 00:55 UTCresolved

   All tasks are operating smoothly.

1. 25 gennaio 2024 alle ore 22:16 UTCinvestigating

   We are seeing significant delays in a small percentage of newly created payments and are investigating the issue.

2. 25 gennaio 2024 alle ore 23:19 UTCmonitoring

   We have replaced a node in our infrastructure that was causing issues and all processes are running smoothly. We will continue to monitor to make sure everything is executing correctly.

3. 26 gennaio 2024 alle ore 00:04 UTCresolved

   The payment creation system is operating smoothly.