Cronologia delle interruzioni di Sectigo

1. 26 ottobre 2026 alle ore 21:09 UTCresolved

   26 ottobre 2026 6:44PM UTC Investigating - Sectigo Certificate Manager (SCM) problema: stiamo attualmente indagando le prestazioni degradate che interessano cert-manager.com, dove alcuni utenti possono sperimentare “Connection to server lost” errori. Il nostro team sta indagando attivamente sul problema. Forniremo ulteriori aggiornamenti in quanto ulteriori informazioni diventano disponibili. 26 ottobre 2026 7:42PM UTC Monitoring - Sectigo Certificate Manager (SCM) problema: Abbiamo identificato e risolto il problema causando prestazioni degradate su cert-manager.com. Il servizio è ora completamente restaurato. Continueremo a monitorare la piattaforma per assicurarci che rimanga stabile e completamente operativo. Apprezziamo la vostra pazienza e ci scusiamo per qualsiasi inconveniente che questo potrebbe aver causato. Grazie per la vostra comprensione. 26 ottobre 2026 9:09PM UTC Risolto - Il problema che causa le prestazioni degradate su cert-manager.com è stato risolto. Continuiamo a monitorare il servizio per garantire la stabilità. Ci scusiamo per l'inconveniente e vi ringraziamo per la vostra pazienza.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 6 ottobre 2026 alle ore 21:02 UTCresolved

   Ottobre 6, 2026 8:40PM UTC Investigazione - Stiamo attualmente indagando su un rilascio del certificato di impatto di emissione che coinvolge Delays. Alcuni clienti possono sperimentare ritardi o guasti durante il tentativo di rilasciare certificati. I nostri team di ingegneria sono attivamente impegnati e lavorano per identificare la causa principale e implementare una risoluzione. Servizi interessati: Piattaforma di emissione del certificato Next Update: Forniremo un aggiornamento entro 30 minuti o prima che ulteriori informazioni siano disponibili. Si prega di contattare Supporto per ulteriori assistenza. ottobre 6, 2026 8:49PM UTC Identificata - Abbiamo identificato la causa principale del rilascio del certificato che colpisce ritardi. I nostri team di ingegneria stanno attivamente lavorando per implementare una soluzione. I clienti possono continuare a sperimentare ritardi o guasti intermittenti durante l'emissione di certificati mentre la bonifica è in corso. Next Update: Forniamo un altro aggiornamento non appena ulteriori informazioni saranno disponibili. Si prega di contattare Supporto per ulteriori dettagli. ottobre 6, 2026 8:52PM UTC Monitoraggio - Una correzione è stata implementata per i ritardi di rilascio del certificato. I servizi stanno tornando al normale funzionamento, e attualmente stiamo monitorando le prestazioni del sistema. Next Update: Continueremo a monitorare e fornire un aggiornamento una volta che il problema è completamente risolto. ottobre 6, 2026 9:02PM UTC Risolto - Problema è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 2 ottobre 2026 alle ore 21:43 UTCresolved

   2 ottobre 2026 3:22PM UTC Investigazione - Attualmente stiamo vivendo un'interruzione di servizio intermittente che interessa parti dei nostri servizi di sectigo. Il nostro team di ingegneri sta attivamente indagando sul problema e lavorando per ripristinare la piena funzionalità il più rapidamente possibile. Comprendiamo l'impatto che questo può avere sulle vostre operazioni e apprezziamo la vostra pazienza mentre lavoriamo verso una risoluzione. Forniremo ulteriori aggiornamenti non appena ulteriori informazioni saranno disponibili. Grazie per la vostra comprensione. ottobre 2, 2026 4:16PM UTC Monitoraggio - Aggiornamento: Servizio Restaurato L'interruzione del servizio intermittente che interessa i nostri servizi sembra essere risolta. Il nostro team ha implementato misure correttive e i servizi sono attualmente operativi normalmente. Stiamo continuando a monitorare attentamente l'ambiente per garantire la stabilità e fornirà aggiornamenti aggiuntivi, se necessario. Grazie per la vostra pazienza e comprensione. 2 ottobre 2026 9:43PM UTC Risolto - Il problema è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 12 agosto 2026 alle ore 03:46 UTCresolved

   August 12, 2026 3:08AM UTC Investigating - Sectigo is currently experiencing an issue with SAS (Sectigo Authentication Services). Our backend team is actively investigating the incident. As a result, some customers may experience issues logging in to SCM (Sectigo Certificate Manager) or SPP using SAS authentication. Standard username/password logins and IdP (Identity Provider) logins are not affected and continue to operate normally. We are working to resolve the issue as quickly as possible and will provide updates as soon as more information becomes available. For additional information or assistance, please contact Sectigo Support. August 12, 2026 3:46AM UTC Resolved - We have identified and resolved the issue affecting SAS (Sectigo Authentication Services). Customers should now be able to log in to SCM (Sectigo Certificate Manager) and SPP using SAS authentication as expected. Standard username/password logins and IdP (Identity Provider) logins were not affected during this incident. Our teams will continue to closely monitor the service to ensure continued stability. If you experience any further issues, please contact Sectigo Support for assistance.

1. 19 luglio 2026 alle ore 03:47 UTCresolved

   9 luglio 2026 6:26PM UTC programmato - Sectigo Certificato di emissione piattaforma di manutenzione programmata sabato 18 luglio 2026; 23:00 UTC. Sectigo Certificato di emissione Piattaforma Pianificata Manutenzione: • miglioramenti alla affidabilità dei sistemi Prevediamo che la nostra piattaforma di emissione del certificato non sarà disponibile fino a 3 ore mentre effettuiamo questi miglioramenti al sistema. Si prega di contattare la vostra risorsa di supporto Sectigo se avete bisogno di ulteriori informazioni su questo evento di manutenzione programmato. 18 luglio 2026 11:00PM UTC Active - Inizia la manutenzione programmata. 19 luglio 2026 1:57AM UTC Active - Status Update – Scheduled Maintenance Extension Update: La manutenzione programmata per la piattaforma Sectigo Certificate Issuing richiede più tempo di quanto previsto. Per consentire ai nostri team di completare il lavoro ed eseguire i controlli di validazione finale, stiamo estendendo la finestra di manutenzione di 1 ora supplementare. Orari aggiornato: 18 luglio 2026, 11:00 PM UTC – 19 luglio 2026, 3:00 AM UTC I componenti e i servizi interessati rimangono invariati. Ci scusiamo per qualsiasi disagio e apprezziamo la vostra pazienza mentre completiamo questi miglioramenti dell'affidabilità del sistema. Ulteriori aggiornamenti saranno forniti come diventano disponibili. 19 luglio 2026 2:53AM UTC Active - Aggiornamento dello stato – Manutenzione estesa La finestra di manutenzione è stata ampliata di un'ora in più, mentre i nostri team continuano a completare le attività di convalida post-manutenzione. Stato attuale: -Siamo fuori dalla modalità di outage. -I servizi di emissione di certificati pubblici sono stati ripristinati. -Alcuni servizi possono ancora essere intermittentemente non disponibili mentre vengono completate le attività di validazione e recupero finali. Orari aggiornato: 18 luglio 2026, 11:00 PM UTC – 19 luglio 2026, 4:00 AM UTC Apprezziamo la vostra pazienza e fornirà ulteriori aggiornamenti come servizi aggiuntivi sono ripristinati. 19 luglio 2026 3:45AM UTC Active - Manutenzione Completa manutenzione programmata è stato completato con successo. Tutti i servizi sono stati completamente restaurati e sono operativi normalmente. Grazie per la vostra pazienza durante questa finestra di manutenzione. 19 luglio 2026 3:47AM UTC Completato - La manutenzione programmata è completata.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 17 giugno 2026 alle ore 10:00 UTCresolved

   May 18, 2026 2:57PM UTC Scheduled - Sectigo has scheduled the replacement of its Timestamp certificate on June 17, 2026, at 09:00 UTC, with an expected duration of about 60 minutes. During this maintenance, Sectigo will also migrate its timestamp services to a new CA Hierarchy, utilizing our newly established single-purpose timestamping Root CA. No outages are expected. As the new hierarchy has been cross-signed by our longstanding UserTrust Root CA, we do not anticipate any adverse effects. Affected services: http://timestamp.sectigo.com http://timestamp.entrust.net June 17, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 17, 2026 10:00AM UTC Completed - Scheduled maintenance is complete.

1. 16 giugno 2026 alle ore 14:08 UTCresolved

   June 11, 2026 6:28PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 11, 2026 7:11PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 11, 2026 7:19PM UTC Monitoring - A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 16, 2026 2:08PM UTC Resolved - Issue is resolved.

1. 14 giugno 2026 alle ore 01:00 UTCresolved

   June 4, 2026 10:06PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, June 13, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. June 13, 2026 11:00PM UTC Active - Scheduled maintenance is starting. June 14, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 9 giugno 2026 alle ore 18:45 UTCresolved

   June 8, 2026 6:04PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 8, 2026 6:41PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 8, 2026 6:52PM UTC Monitoring - Summary: A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 9, 2026 6:45PM UTC Resolved - Issue is resolved.

1. 6 giugno 2026 alle ore 21:00 UTCresolved

   April 28, 2026 6:20PM UTC Scheduled - As part of a long-term project to provide infrastructure that will continue to scale with growing demand, Sectigo will perform a datacenter switchover - Date: Saturday June 6th, 2026 - Start Time: 9:00am UTC (5:00 AM ET/2:00 AM PT) - End Time: 9:00 PM UTC (5:00 PM ET/2:00 PM PT) - Duration: Up to 12 hours This switchover is estimated to run approximately twelve hours, during which time some Sectigo services will be - Unavailable Services: - SCM user interface, - Sectigo’s partner ordering APIs - Issuance of new certificates. CRL and OCSP will not be affected by this maintenance. We expect all services to resume normal operation immediately after the switchover. June 6, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 6, 2026 9:00PM UTC Completed - Scheduled maintenance is complete.

1. 31 maggio 2026 alle ore 01:00 UTCresolved

   May 21, 2026 9:02PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, May 30, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Redesign of the Document Upload Page • SASP Sectigo Logo/Color Rebrand • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. May 30, 2026 11:00PM UTC Active - Scheduled maintenance is starting. May 31, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 23 maggio 2026 alle ore 13:00 UTCresolved

   May 15, 2026 6:49PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 11:02AM UTC Active - Maintenance is starting. May 23, 2026 1:00PM UTC Completed - Maintenance is complete.

1. 23 maggio 2026 alle ore 11:02 UTCresolved

   May 15, 2026 6:47PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 9:00AM UTC Active - Maintenance is starting. May 23, 2026 11:02AM UTC Completed - Maintenance is complete.