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    Cronologia delle interruzioni di Section

    50 Section incidents · marzo 2021 — official updates, affected components, duration and resolution details.

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    Connectivity issues with Section Anycast network

    Inizio 20 febbraio 2026 alle ore 18:45 UTC · 5h 6m

    OutageIncidente maggiore
    Componenti interessati
    Anycast
    1. 20 febbraio 2026 alle ore 18:59 UTCinvestigating

      Section is currently experiencing connectivity issues with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 febbraio 2026 alle ore 19:19 UTCidentified

      We’ve identified an issue with an upstream partner that is affecting the Section Anycast network.

    3. 20 febbraio 2026 alle ore 19:34 UTCmonitoring

      We have followed mitigation steps provided by our upstream partner to readvertise affected IP prefixes. We are now seeing traffic levels stabilize and connectivity issues beginning to resolve across the network. We will continue to monitor the situation closely to ensure full stability.

    4. 20 febbraio 2026 alle ore 19:44 UTCmonitoring

      We are now seeing connectivity and traffic flow return to normal levels. We will continue to monitor to ensure the stability of these routes.

    5. 20 febbraio 2026 alle ore 19:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 20 febbraio 2026 alle ore 21:04 UTCmonitoring

      While we await a final resolution from our upstream partner regarding the broader incident, our services are currently operating normally. We will continue to monitor the situation until their investigation is fully concluded.

    7. 20 febbraio 2026 alle ore 23:56 UTCresolved

      The incident has been resolved. Our upstream partner has also officially concluded their investigation and closed the underlying incident. We have verified that all services are operating at expected performance levels and have now concluded our monitoring period. We apologize for the disruption and appreciate your patience while we worked toward this resolution.

    Section Management Console Issues

    Inizio 23 gennaio 2024 alle ore 17:54 UTC · 23m

    Pending
    Componenti interessati
    ConsoleAPI
    1. 23 gennaio 2024 alle ore 17:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 23 gennaio 2024 alle ore 18:17 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Inizio 30 ottobre 2023 alle ore 20:21 UTC · 2h 20m

    Pending
    Componenti interessati
    Console
    1. 30 ottobre 2023 alle ore 20:21 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 30 ottobre 2023 alle ore 20:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 ottobre 2023 alle ore 20:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 ottobre 2023 alle ore 22:40 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Inizio 17 ottobre 2023 alle ore 22:54 UTC · 31m

    OutageIncidente maggiore
    Componenti interessati
    ConsoleAPI
    1. 17 ottobre 2023 alle ore 22:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 17 ottobre 2023 alle ore 22:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 ottobre 2023 alle ore 23:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 ottobre 2023 alle ore 23:25 UTCresolved

      This incident has been resolved.

    Aperture certificate and Console access issues

    Inizio 6 luglio 2023 alle ore 18:23 UTC · 22m

    OutageIncidente critico
    Componenti interessati
    ConsoleAPI
    1. 6 luglio 2023 alle ore 18:23 UTCinvestigating

      We are currently investigating this issue.

    2. 6 luglio 2023 alle ore 18:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 luglio 2023 alle ore 18:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 6 luglio 2023 alle ore 18:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6 luglio 2023 alle ore 18:45 UTCresolved

      This incident has been resolved.

    Section Console unavailable

    Inizio 19 aprile 2023 alle ore 23:23 UTC · 1h 26m

    OutageIncidente maggiore
    Componenti interessati
    Console
    1. 19 aprile 2023 alle ore 23:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20 aprile 2023 alle ore 00:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 aprile 2023 alle ore 00:49 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Inizio 8 aprile 2023 alle ore 00:47 UTC · 3h 19m

    Pending
    Componenti interessati
    ConsoleAPI
    1. 8 aprile 2023 alle ore 00:47 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 8 aprile 2023 alle ore 01:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 aprile 2023 alle ore 03:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8 aprile 2023 alle ore 03:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8 aprile 2023 alle ore 04:07 UTCresolved

      This incident has been resolved.

    Degraded Service with Section Anycast Network

    Inizio 20 dicembre 2022 alle ore 15:18 UTC · 2h 19m

    IssuesIncidente minore
    Componenti interessati
    AnycastCalifornia
    1. 20 dicembre 2022 alle ore 15:18 UTCinvestigating

      Section is currently experiencing degraded performance with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 dicembre 2022 alle ore 15:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 dicembre 2022 alle ore 15:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 dicembre 2022 alle ore 17:36 UTCresolved

      This incident has been resolved.

    Degraded Service in AWS US-EAST2 Region (Ohio)

    Inizio 5 dicembre 2022 alle ore 20:46 UTC · 42m

    OutageIncidente maggiore
    1. 5 dicembre 2022 alle ore 20:46 UTCidentified

      Section is currently tracking an issue in AWS US-East 2 region that is currently impacting multiple customers. See here for more details: https://health.aws.amazon.com/health/status Section has automatically routed customer traffic away from this AWS POP however if customer origins are deployed in this region they will be experiencing 522 and 524 errors. Updates will continue to be provided on the status of this issue.

    2. 5 dicembre 2022 alle ore 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 dicembre 2022 alle ore 21:28 UTCresolved

      AWS has resolved the issue with AWS US-East-2 (Ohio) For more information please reference the AWS health status page here: https://health.aws.amazon.com/health/status

    Degraded performance within AWS PoPs

    Inizio 16 novembre 2022 alle ore 10:12 UTC · 6h 13m

    IssuesIncidente minore
    Componenti interessati
    LondonOregon
    1. 16 novembre 2022 alle ore 10:12 UTCinvestigating

      We are currently investigating an issue with several AWS PoPs in North America & Europe

    2. 16 novembre 2022 alle ore 11:16 UTCinvestigating

      Section Engineers continue to work on this issue with urgency. Updates will continue to be provided until the issue has been resolved.

    3. 16 novembre 2022 alle ore 12:08 UTCinvestigating

      We are continuing to investigate this issue. Updates will continue to be provided until the issue has been resolved.

    4. 16 novembre 2022 alle ore 13:09 UTCmonitoring

      A fix has been implemented, and we are currently monitoring the results.

    5. 16 novembre 2022 alle ore 16:26 UTCresolved

      This incident has been resolved.

    DNS Resolution Issues

    Inizio 14 novembre 2022 alle ore 02:37 UTC · 9m

    OutageIncidente maggiore
    Componenti interessati
    SydneyDNS
    1. 14 novembre 2022 alle ore 02:37 UTCinvestigating

      Section is currently experiencing experiencing DNS related issues. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 14 novembre 2022 alle ore 02:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 novembre 2022 alle ore 02:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 novembre 2022 alle ore 02:46 UTCresolved

      This incident has been resolved.

    Control Plane Degradation

    Inizio 9 novembre 2022 alle ore 06:15 UTC · 26m

    IssuesIncidente minore
    Componenti interessati
    ConsoleAPI
    1. 9 novembre 2022 alle ore 06:15 UTCinvestigating

      On Nov 9th starting at 03:15 UTC, Section began experiencing degradation in its control plane. This would affect the time it takes for updates to reach the Points of Presence. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 9 novembre 2022 alle ore 06:41 UTCresolved

      This incident has been resolved.

    User interface and APIs slow

    Inizio 13 ottobre 2022 alle ore 19:39 UTC · 28m

    IssuesIncidente minore
    Componenti interessati
    Console
    1. 13 ottobre 2022 alle ore 19:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 13 ottobre 2022 alle ore 19:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 ottobre 2022 alle ore 20:06 UTCresolved

      This incident has been resolved.

    New Project Creation API Issues

    Inizio 11 ottobre 2022 alle ore 19:22 UTC · 23m

    OutageIncidente maggiore
    Componenti interessati
    ConsoleAPI
    1. 11 ottobre 2022 alle ore 19:22 UTCidentified

      Users are unable to create new Projects on the Section platform. We have identified the issue and a fix is in progress.

    2. 11 ottobre 2022 alle ore 19:45 UTCresolved

      This incident has been resolved.

    Management Console and API features unavailable

    Inizio 19 settembre 2022 alle ore 17:06 UTC · 1h 2m

    OutageIncidente maggiore
    Componenti interessati
    Console
    1. 19 settembre 2022 alle ore 17:06 UTCinvestigating

      We are currently investigating this issue.

    2. 19 settembre 2022 alle ore 17:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 settembre 2022 alle ore 17:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 settembre 2022 alle ore 18:08 UTCresolved

      This incident has been resolved.

    Section KEI Dashboard Issues

    Inizio 15 settembre 2022 alle ore 20:22 UTC · 54m

    IssuesIncidente minore
    Componenti interessati
    Console
    1. 15 settembre 2022 alle ore 20:22 UTCinvestigating

      Section is currently experiencing issues with our KEI Management Console. End-users may experience issues with accessing the console or performing certain functions. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 15 settembre 2022 alle ore 21:16 UTCresolved

      This incident has been resolved.

    Degraded Service in AU Melbourne

    Inizio 13 settembre 2022 alle ore 02:04 UTC · 4h 17m

    IssuesIncidente minore
    Componenti interessati
    Melbourne
    1. 13 settembre 2022 alle ore 02:04 UTCinvestigating

      We are currently investigating this issue.

    2. 13 settembre 2022 alle ore 02:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 settembre 2022 alle ore 02:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 settembre 2022 alle ore 06:21 UTCresolved

      This incident has been resolved.

    New logins to console.section.io may be slow or error

    Inizio 7 settembre 2022 alle ore 22:31 UTC · 27m

    IssuesIncidente minore
    Componenti interessati
    Console
    1. 7 settembre 2022 alle ore 22:31 UTCidentified

      Users that are not already logged in to console.section.io and are attempting to login may experience slowness or errors and will need to retry. Already logged in users should not be affected. Logins to aperture.section.io should not be affected. The issue has been identified and mitigations are being prepared.

    2. 7 settembre 2022 alle ore 22:58 UTCresolved

      This incident has been resolved.

    KEI API unavailable

    Inizio 7 settembre 2022 alle ore 00:55 UTC · 2h 47m

    OutageIncidente maggiore
    Componenti interessati
    API
    1. 7 settembre 2022 alle ore 00:55 UTCinvestigating

      On Wednesday, 2022-09-07 starting at 12:40 UTC, Section began experiencing the KEI API endpoint being unavailable. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 7 settembre 2022 alle ore 01:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 settembre 2022 alle ore 02:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 settembre 2022 alle ore 02:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 7 settembre 2022 alle ore 03:41 UTCresolved

      This incident has been resolved.

    KEI Add Project is currently unavailable

    Inizio 6 settembre 2022 alle ore 03:22 UTC · 51m

    IssuesIncidente minore
    Componenti interessati
    Console
    1. 6 settembre 2022 alle ore 03:22 UTCinvestigating

      We are currently investigating the issue

    2. 6 settembre 2022 alle ore 03:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 settembre 2022 alle ore 04:14 UTCresolved

      KEI projects can be created as documented here https://www.section.io/docs/get-started/create-environment/