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    Cronologia delle interruzioni di Sezzle

    51 Sezzle incidents · settembre 2019 — official updates, affected components, duration and resolution details.

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    Errori API elevati

    Inizio 19 ottobre 2026 alle ore 00:13 UTC · 33m

    OutageIncidente maggiore
    Componenti interessati
    Sezzle Gateway APISezzle Core API
    1. 19 ottobre 2026 alle ore 00:13 UTCinvestigating

      Stiamo vivendo tassi di errore elevati sul nostro Gateway e API core.

    2. 19 ottobre 2026 alle ore 00:19 UTCinvestigating

      Stiamo continuando a indagare su questo problema.

    3. 19 ottobre 2026 alle ore 00:19 UTCidentified

      Il problema è stato identificato e si sta attuando una correzione.

    4. 19 ottobre 2026 alle ore 00:19 UTCmonitoring

      Una soluzione è stata implementata e stiamo monitorando i risultati.

    5. 19 ottobre 2026 alle ore 00:45 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Service degradation

    Inizio 5 luglio 2026 alle ore 17:52 UTC · 1h 40m

    OutageIncidente critico
    Componenti interessati
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 5 luglio 2026 alle ore 17:52 UTCinvestigating

      We are currently investigating this issue.

    2. 5 luglio 2026 alle ore 18:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 luglio 2026 alle ore 18:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 luglio 2026 alle ore 18:53 UTCmonitoring

      We have made updates and have seen operational improvements for Sezzle Gateway and Sezzle Dashboards. Minor degraded performance remains on Sezzle Core API

    5. 5 luglio 2026 alle ore 19:32 UTCresolved

      This incident has been resolved.

    Service degradation

    Inizio 3 maggio 2026 alle ore 19:00 UTC · 0m

    IssuesIncidente minore
    1. 3 maggio 2026 alle ore 19:50 UTCresolved

      A service degradation between 2:05 PM CT and 2:35 PM CT caused elevated error rates with checkouts. The issue has been identified and resolved.

    Delayed SMS Delivery for AT&T Subscribers

    Inizio 18 aprile 2026 alle ore 03:34 UTC · 2h 10m

    IssuesIncidente minore
    Componenti interessati
    Sezzle WebsiteSezzle Dashboards
    1. 18 aprile 2026 alle ore 03:34 UTCmonitoring

      We have learned of an incident between Twilio and AT&T that is impacting SMS deliverability for One Time Passwords: https://status.twilio.com/

    2. 18 aprile 2026 alle ore 05:44 UTCresolved

      We are seeing One Time Passwords from AT&T delivery successfully now. This incident has been resolved.

    Service Outage

    Inizio 9 febbraio 2026 alle ore 19:03 UTC · 49m

    OutageIncidente maggiore
    Componenti interessati
    Sezzle Gateway APISezzle Core API
    1. 9 febbraio 2026 alle ore 19:12 UTCinvestigating

      We are currently investigating this issue.

    2. 9 febbraio 2026 alle ore 19:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 febbraio 2026 alle ore 19:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 febbraio 2026 alle ore 19:36 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 9 febbraio 2026 alle ore 19:52 UTCresolved

      This incident has been resolved.

    Service Outage

    Inizio 29 gennaio 2026 alle ore 22:55 UTC · 37m

    Pending
    Componenti interessati
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. 29 gennaio 2026 alle ore 23:14 UTCinvestigating

      We are currently investigating this issue.

    2. 29 gennaio 2026 alle ore 23:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 gennaio 2026 alle ore 23:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 29 gennaio 2026 alle ore 23:15 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 29 gennaio 2026 alle ore 23:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 29 gennaio 2026 alle ore 23:21 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 29 gennaio 2026 alle ore 23:32 UTCresolved

      This incident has been resolved.

    Checkout Service Interruption

    Inizio 2 gennaio 2026 alle ore 17:27 UTC · 5m

    OutageIncidente maggiore
    Componenti interessati
    Sezzle Gateway API
    1. 2 gennaio 2026 alle ore 17:27 UTCinvestigating

      We have identified the issue and a rollback is underway

    2. 2 gennaio 2026 alle ore 17:28 UTCidentified

      The issue has been identified and a solution is being merged

    3. 2 gennaio 2026 alle ore 17:28 UTCinvestigating

      We are currently investigating this issue.

    4. 2 gennaio 2026 alle ore 17:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 gennaio 2026 alle ore 17:32 UTCresolved

      This incident has been resolved.

    Service Outage

    Inizio 23 luglio 2025 alle ore 16:55 UTC · 15m

    OutageIncidente maggiore
    Componenti interessati
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 23 luglio 2025 alle ore 16:55 UTCinvestigating

      Our team has identified an issue that is causing some of our services to be unavailable.

    2. 23 luglio 2025 alle ore 16:59 UTCidentified

      A faulty query was recently merged and has been reverted.

    3. 23 luglio 2025 alle ore 17:05 UTCmonitoring

      We have merged a fix for the issue, and we're seeing successful requests

    4. 23 luglio 2025 alle ore 17:11 UTCresolved

      All services are fully operational again

    System outage

    Inizio 18 febbraio 2025 alle ore 08:22 UTC · 3h 54m

    OutageIncidente critico
    Componenti interessati
    Sezzle Gateway APISezzle Core API
    1. 18 febbraio 2025 alle ore 08:22 UTCinvestigating

      We are currently investigating this issue.

    2. 18 febbraio 2025 alle ore 08:34 UTCinvestigating

      Mitigation efforts put in place and partial recovery

    3. 18 febbraio 2025 alle ore 09:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 18 febbraio 2025 alle ore 10:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 18 febbraio 2025 alle ore 12:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 18 febbraio 2025 alle ore 12:16 UTCresolved

      This incident has been resolved.

    System Outage

    Inizio 28 ottobre 2024 alle ore 17:35 UTC · 1h 5m

    OutageIncidente critico
    Componenti interessati
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 28 ottobre 2024 alle ore 17:35 UTCinvestigating

      We are experiencing a system outage. We are actively identifying the issue and trying to deploy a fix.

    2. 28 ottobre 2024 alle ore 17:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28 ottobre 2024 alle ore 18:40 UTCresolved

      We have identified and resolve the issue. Overall impact was between 12:03 and 12:38 CT.

    Sezzle Checkout and App are experiencing outages

    Inizio 17 ottobre 2024 alle ore 14:52 UTC · 55m

    IssuesIncidente minore
    Componenti interessati
    Sezzle Core API
    1. 17 ottobre 2024 alle ore 14:52 UTCinvestigating

      We are currently investigating this issue.

    2. 17 ottobre 2024 alle ore 14:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 ottobre 2024 alle ore 14:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 ottobre 2024 alle ore 15:47 UTCresolved

      This incident has been resolved.

    Sezzle Checkout and App are experiencing outages

    Inizio 12 settembre 2024 alle ore 21:53 UTC · 22m

    OutageIncidente maggiore
    Componenti interessati
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 12 settembre 2024 alle ore 21:53 UTCinvestigating

      We are currently investigating this issue.

    2. 12 settembre 2024 alle ore 22:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 settembre 2024 alle ore 22:15 UTCresolved

      This incident has been resolved.

    System outage

    Inizio 29 agosto 2024 alle ore 09:37 UTC · 54m

    OutageIncidente critico
    Componenti interessati
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 29 agosto 2024 alle ore 09:37 UTCinvestigating

      We are currently investigating an issue.

    2. 29 agosto 2024 alle ore 09:56 UTCinvestigating

      We have identified the issue as due to an incident impacting our hosting provider, AWS. They report signs of recovery, and will provide updates within 30 minutes.

    3. 29 agosto 2024 alle ore 10:30 UTCinvestigating

      The issue has been resolved.

    4. 29 agosto 2024 alle ore 10:31 UTCresolved

      This incident has been resolved.

    Sezzle App is experiencing login issues

    Inizio 28 agosto 2024 alle ore 22:00 UTC · 39m

    OutageIncidente maggiore
    Componenti interessati
    Sezzle Dashboards
    1. 28 agosto 2024 alle ore 22:00 UTCinvestigating

      We are currently investigating this issue.

    2. 28 agosto 2024 alle ore 22:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 agosto 2024 alle ore 22:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 agosto 2024 alle ore 22:39 UTCresolved

      This incident has been resolved.

    internal server issues on core APIs

    Inizio 31 luglio 2024 alle ore 21:46 UTC · 49m

    OutageIncidente maggiore
    Componenti interessati
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. 31 luglio 2024 alle ore 21:46 UTCinvestigating

      We are currently investigating this issue.

    2. 31 luglio 2024 alle ore 21:46 UTCidentified

      We have identified the issue and applying the fix now.

    3. 31 luglio 2024 alle ore 21:50 UTCmonitoring

      A fix has been applied and we are monitoring the results

    4. 31 luglio 2024 alle ore 22:34 UTCresolved

      This incident has been resolved.

    Timeouts on a subset of Sezzle virtual card authorizations

    Inizio 30 luglio 2024 alle ore 16:19 UTC · 35m

    IssuesIncidente minore
    Componenti interessati
    Sezzle Core API
    1. 30 luglio 2024 alle ore 16:19 UTCinvestigating

      We are currently investigating this issue.

    2. 30 luglio 2024 alle ore 16:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 luglio 2024 alle ore 16:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 luglio 2024 alle ore 16:54 UTCresolved

      This incident has been resolved. A small subset of Virtual Card authorizations experienced timeouts during the incident period.

    Elevated errors with gift card purchases

    Inizio 19 luglio 2024 alle ore 13:38 UTC · 5h 12m

    Pending
    1. 19 luglio 2024 alle ore 13:38 UTCidentified

      The issue has been identified as related to the global Microsoft cloud outage, we are monitoring the situation.

    2. 19 luglio 2024 alle ore 18:49 UTCidentified

      The issue has been resolved, and we're continuing to monitor

    3. 19 luglio 2024 alle ore 18:50 UTCresolved

      This incident has been resolved.

    3rd Party Font Provider Incident

    Inizio 25 aprile 2024 alle ore 20:23 UTC · 1h 50m

    Pending
    Componenti interessati
    Sezzle WebsiteSezzle Dashboards
    1. 25 aprile 2024 alle ore 20:23 UTCinvestigating

      An incident is occurring with a 3rd party provider. We will have minor UI inconsistencies until they have resolved their incident.

    2. 25 aprile 2024 alle ore 21:42 UTCmonitoring

      Third party provider indicated the issue is resolved. Will be monitoring for the next 30 minutes

    3. 25 aprile 2024 alle ore 22:13 UTCresolved

      This incident has been resolved.

    System performance issue

    Inizio 15 febbraio 2024 alle ore 15:38 UTC · 1h 22m

    OutageIncidente critico
    Componenti interessati
    Sezzle Core API
    1. 15 febbraio 2024 alle ore 15:38 UTCinvestigating

      We are currently investigating this issue.

    2. 15 febbraio 2024 alle ore 15:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 febbraio 2024 alle ore 16:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 15 febbraio 2024 alle ore 16:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 15 febbraio 2024 alle ore 17:01 UTCresolved

      This incident has been resolved.

    Service interruption

    Inizio 31 gennaio 2024 alle ore 16:51 UTC · 50m

    OutageIncidente maggiore
    Componenti interessati
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 31 gennaio 2024 alle ore 17:05 UTCinvestigating

      We are currently investigating this issue.

    2. 31 gennaio 2024 alle ore 17:05 UTCidentified

      Identified the issue and have made updates to fix the underlying issue.

    3. 31 gennaio 2024 alle ore 17:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 gennaio 2024 alle ore 17:41 UTCresolved

      This incident has been resolved.