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    Cronologia delle interruzioni di Shipcloud

    52 Shipcloud incidents · novembre 2022 — official updates, affected components, duration and resolution details.

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    Shipcloud non è interessato dalla minaccia globale di sicurezza PHP

    Inizio 21 ottobre 2026 alle ore 15:06 UTC · In corso

    Pending
    1. 21 ottobre 2026 alle ore 15:06 UTCmonitoring

      ** Avviso di sicurezza – Global PHP Security Threat** Siamo consapevoli di una minaccia di sicurezza globale emergente che colpisce applicazioni basate su PHP e stanno monitorando attentamente la situazione. Le nostre applicazioni principali, **shipcloud.io** e **shipcloud.com**, rimangono completamente operative e non sono influenzate da questa minaccia. Stiamo monitorando attivamente la situazione e fornirà aggiornamenti, se necessario. Grazie per la vostra comprensione.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    DPD DE Webservice API System, manutenzione programmata del sistema

    Inizio 20 ottobre 2026 alle ore 06:51 UTC · 1d 6h

    Pending
    1. 20 ottobre 2026 alle ore 06:51 UTCresolved

      Al fine di continuare a fornire un servizio sicuro e affidabile, DPD si esibirà manutenzione del sistema programmato mercoledì 21 ottobre 2026, dalle 15:00 alle 16:00 (CEST). Durante questo periodo, il sistema API DPD DE Web Service rimarrà disponibile, ma ci possono essere brevi interruzioni di servizio. Si prega di prendere in considerazione questo quando si pianifica il lavoro. Questa manutenzione è destinata a migliorare le misure di sicurezza di DPD e proteggere i dati. DPD sta facendo tutto il possibile per mantenere l'interruzione il più breve possibile, e vi ringraziamo per la vostra comprensione.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    DHL Returns partial outage

    Inizio 2 giugno 2026 alle ore 11:37 UTC · 50m

    OutageIncidente maggiore
    Componenti interessati
    DHL
    1. 2 giugno 2026 alle ore 11:37 UTCidentified

      We are currently observing limited availability of DHL Returns functionality and are actively investigating.

    2. 2 giugno 2026 alle ore 12:26 UTCresolved

      This incident has been resolved.

    DPD: Disruption of service

    Inizio 13 maggio 2026 alle ore 07:19 UTC · 44m

    IssuesIncidente minore
    Componenti interessati
    DPD
    1. 13 maggio 2026 alle ore 07:19 UTCmonitoring

      The DPD webservices are currently running into timeouts. We're monitoring the situation.

    2. 13 maggio 2026 alle ore 08:02 UTCresolved

      This incident has been resolved.

    DPD: Disruption of service

    Inizio 12 maggio 2026 alle ore 07:50 UTC · 1h 18m

    OutageIncidente maggiore
    Componenti interessati
    DPD
    1. 12 maggio 2026 alle ore 07:50 UTCmonitoring

      The DPD webservices are currently running into timeouts. We're monitoring the situation. --------- >Sehr geehrte Kundin, sehr geehrter Kunde, >wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten >Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit >noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. >Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. >Freundliche Grüße >Ihr DPD Team >Dear customer, >Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than >usual at the moment. >We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service >will be restored. >We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. >If you have any questions please contact us. >With best regards >Your DPD Team

    2. 12 maggio 2026 alle ore 09:08 UTCresolved

      This incident has been resolved.

    Outage of service

    Inizio 7 maggio 2026 alle ore 06:34 UTC · 21m

    OutageIncidente critico
    Componenti interessati
    WebUI (app.shipcloud.io)API (api.shipcloud.io)
    1. 7 maggio 2026 alle ore 06:34 UTCinvestigating

      We are currently investigating this issue.

    2. 7 maggio 2026 alle ore 06:55 UTCresolved

      This incident has been resolved.

    UPS disruption of service

    Inizio 28 aprile 2026 alle ore 06:22 UTC · 11m

    OutageIncidente critico
    Componenti interessati
    UPS
    1. 28 aprile 2026 alle ore 06:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 28 aprile 2026 alle ore 06:33 UTCresolved

      This incident has been resolved.

    UPS: Disruption of Service

    Inizio 26 aprile 2026 alle ore 20:00 UTC · 11h 45m

    OutageIncidente maggiore
    Componenti interessati
    UPS
    1. 27 aprile 2026 alle ore 07:41 UTCinvestigating

      We are currently investigating this issue.

    2. 27 aprile 2026 alle ore 07:45 UTCresolved

      This incident has been resolved.

    DHL: Disruption of Service

    Inizio 10 aprile 2026 alle ore 08:18 UTC · 26m

    OutageIncidente maggiore
    Componenti interessati
    DHL
    1. 10 aprile 2026 alle ore 08:18 UTCidentified

      The DHL CIG (Customer Integration Gateway) is responding with errors, DHL is already investigating and trying to resolve the issue. https://post-paket-deutschland.status.api.dhl.com/incidents/230797?lang=de

    2. 10 aprile 2026 alle ore 08:43 UTCresolved

      This incident has been resolved.

    DPD: Disruption of service

    Inizio 22 dicembre 2025 alle ore 07:59 UTC · 57m

    IssuesIncidente minore
    Componenti interessati
    DPD
    1. 22 dicembre 2025 alle ore 07:59 UTCmonitoring

      The DPD webservices are currently running into timeouts. We're monitoring the situation.

    2. 22 dicembre 2025 alle ore 08:56 UTCresolved

      This incident has been resolved.

    Problems with our cloud provider

    Inizio 13 novembre 2025 alle ore 15:47 UTC · 1h 18m

    OutageIncidente maggiore
    Componenti interessati
    WebUI (app.shipcloud.io)API (api.shipcloud.io)
    1. 13 novembre 2025 alle ore 15:47 UTCidentified

      Due to problems with our cloud provider some carriers and services are currently unavailable. This also affects the usage of all shipcloud owned contracts. We are working hard on mitigating the problems and fixing the issue.

    2. 13 novembre 2025 alle ore 17:05 UTCresolved

      This incident has been resolved.

    DPD errors with shipcloud contract

    Inizio 10 luglio 2025 alle ore 08:24 UTC · 1h 0m

    IssuesIncidente minore
    Componenti interessati
    WebUI (app.shipcloud.io)API (api.shipcloud.io)
    1. 10 luglio 2025 alle ore 08:24 UTCinvestigating

      The API is partially responding with errors when creating shipment quotes or creating a shipment using shipcloud rates with carrier DPD. We have identified the cause of the problem and are working on a fix.

    2. 10 luglio 2025 alle ore 09:24 UTCresolved

      This incident has been resolved.

    shipcloud app and API performance

    Inizio 9 luglio 2025 alle ore 10:02 UTC · 33m

    OutageIncidente maggiore
    Componenti interessati
    WebUI (app.shipcloud.io)API (api.shipcloud.io)
    1. 9 luglio 2025 alle ore 10:02 UTCinvestigating

      We are investigating reports of degraded performance.

    2. 9 luglio 2025 alle ore 10:20 UTCinvestigating

      We are continuing to investigate the issue. Shipments with the carrier UPS are currently running into errors

    3. 9 luglio 2025 alle ore 10:35 UTCresolved

      This incident has been resolved.

    shipcloud app and API performance

    Inizio 1 luglio 2025 alle ore 11:21 UTC · 2h 30m

    Pending
    Componenti interessati
    WebUI (app.shipcloud.io)API (api.shipcloud.io)
    1. 1 luglio 2025 alle ore 11:21 UTCinvestigating

      We are investigating reports of degraded performance.

    2. 1 luglio 2025 alle ore 11:31 UTCinvestigating

      We are continuing to investigate this issue.

    3. 1 luglio 2025 alle ore 11:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 1 luglio 2025 alle ore 12:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 1 luglio 2025 alle ore 13:51 UTCresolved

      This incident has been resolved.

    GLS: Disruption of service

    Inizio 23 giugno 2025 alle ore 07:22 UTC · 1h 50m

    OutageIncidente maggiore
    Componenti interessati
    GLS
    1. 23 giugno 2025 alle ore 07:22 UTCmonitoring

      The GLS services are currently slow and/or running into timeouts.

    2. 23 giugno 2025 alle ore 09:12 UTCresolved

      This incident has been resolved.

    DHL Returns API Disruption of Service

    Inizio 30 aprile 2025 alle ore 14:15 UTC · 32m

    OutageIncidente maggiore
    Componenti interessati
    DHL
    1. 30 aprile 2025 alle ore 14:15 UTCidentified

      The DHL Returns API is currently not available.

    2. 30 aprile 2025 alle ore 14:47 UTCresolved

      This incident has been resolved.

    DPD: Disruption of service

    Inizio 9 aprile 2025 alle ore 06:46 UTC · 1h 52m

    Pending
    Componenti interessati
    DPD
    1. 9 aprile 2025 alle ore 06:46 UTCmonitoring

      The DPD webservices are currently running into timeouts. We're monitoring the situation.

    2. 9 aprile 2025 alle ore 08:38 UTCresolved

      This incident has been resolved.

    UPS: Disruption of Service

    Inizio 21 febbraio 2025 alle ore 07:54 UTC · 2h 33m

    OutageIncidente maggiore
    Componenti interessati
    UPS
    1. 21 febbraio 2025 alle ore 07:54 UTCmonitoring

      There are currently problems with the UPS authentication service. This leads to errors when creating shipments. We will keep you updated.

    2. 21 febbraio 2025 alle ore 10:28 UTCresolved

      This incident has been resolved.

    DPD: Disruption of service

    Inizio 22 gennaio 2025 alle ore 07:27 UTC · 1d 1h

    Pending
    Componenti interessati
    DPD
    1. 22 gennaio 2025 alle ore 07:27 UTCmonitoring

      We received the following information from DPD: >Sehr geehrte Partnerinnen, sehr geehrter Partner, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team _ _ _ _ _ _ _ Dear partner, Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than usual at the moment. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

    2. 23 gennaio 2025 alle ore 08:38 UTCresolved

      This incident has been resolved.

    DPD: Disruption of Service

    Inizio 25 novembre 2024 alle ore 08:16 UTC · 23h 43m

    OutageIncidente maggiore
    Componenti interessati
    DPD
    1. 25 novembre 2024 alle ore 08:16 UTCmonitoring

      We received the following information from DPD > Sehr geehrte Kundin, sehr geehrter Kunde, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team -------- Dear customer, Because of a malfunction our Web Services are temporarily only available to a limited extent. There may be delays in response times. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

    2. 26 novembre 2024 alle ore 07:59 UTCresolved

      This incident has been resolved.