Orders Grid - Unable to load orders
IssuesIncidente minore
Componenti interessati
ShipStation
- investigating
We are currently investigating this issue.
- resolved
This incident has been resolved.
59 Shipstation incidents · maggio 2025 — official updates, affected components, duration and resolution details.
We are currently investigating this issue.
This incident has been resolved.
ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
Effective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe. In the meantime, other European carriers remain available for your UK shipments at this time.
ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Canada Post status page here: Visit the Canada Post Status Page
Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding.
Siamo consapevoli di un problema con l'opzione del pacchetto duplicato per spedizioni multi-confezione e stiamo lavorando su una correzione.
Questo incidente è stato risolto.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
ShipStation Engineers sono a conoscenza delle questioni tecniche che influenzano francobolli etichette internazionali da creare. Stiamo lavorando attivamente per risolvere questo problema e fornirà aggiornamenti come diventano disponibili per noi. Grazie per la vostra pazienza!
Una soluzione è stata implementata e stiamo monitorando i risultati.
Questo incidente è stato risolto.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Efficacemente il 1° luglio, l'Unione europea ha introdotto un nuovo dazio doganale a tasso piatto di 3 euro per codice HS per gli articoli di valore inferiore a 150 euro, oltre all'IVA all'importazione. Scopri di più qui . GlobalPost: A causa delle nuove normative UE, la Germania non accetta più le spedizioni IOSS DDU valutate a €150, e la Francia le accetterà solo entro la fine di luglio. Per evitare ritorni automatici, ritardi doganali, o spese extra, consigliamo vivamente di utilizzare i nostri servizi DDP, tra cui, GlobalPost Plus o GlobalPost Plus tasse & tasse incluse. Vedi i dettagli qui . Canada Post: Efficace 3 luglio 2026, Canada Post sospende temporaneamente l'accettazione dei pacchi per selezionare le destinazioni dell'Unione Europea a causa dei nuovi requisiti doganali dell'UE per le spedizioni a basso valore. Vedi i dettagli qui .
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Siamo consapevoli del seguente errore durante il tentativo di caricare ShipStation e stiamo lavorando su una correzione. Richiesta non riuscita con codice di stato 504. Url era /seller/labelproviders
Questo incidente è stato risolto.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Siamo consapevoli di un problema con la creazione di etichette utilizzando Australia Post da ShipStation e stanno attivamente indagando su questo. Nel frattempo, si consiglia di utilizzare altri vettori ShipStation per continuare a spedire pacchetti.
Questo problema è stato risolto e ora le etichette possono essere create di nuovo quando si utilizza Australia Post da ShipStation.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
ShipStation Engineers are aware of the technical issues impacting UPS label creation. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
ShipStation identified an issue that affected some merchants' ability to log in. Our engineers are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
Earlier today, ShipStation identified an issue affecting some merchants' ability to log in. Our engineers have confirmed this issue should now be resolved.
ShipStation is currently experiencing performance issues due to an ongoing Shopify outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Shopify status page here: Visit the Shopify Status Page
This incident has been resolved.
ShipStation is aware of the technical issues impacting logins. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
A fix has been implemented and we are monitoring the results.
After monitoring the fix regarding ShipStation logins we have not seen any new instances of the issue and are happy to announce this has been resolved.
Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.
We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.
Amazon's AWS performance issue has been resolved and store connectivity functions should be fully operational for ShipStation merchants.
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels. ETA: 30 minutes
The fix has been released for most stores. You may need to manually refresh your store in the top right
The fix has been fully released. You may need to manually refresh your store in the top right
This incident has been resolved.
ShipStation is aware of latency and address validation issues on our platform. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience.
We are continuing to work on a fix for this issue.
This incident has been resolved
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
This incident has been resolved.
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.