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    Cronologia delle interruzioni di Signeasy

    48 Signeasy incidents · agosto 2020 — official updates, affected components, duration and resolution details.

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    Issues sending signature requests

    Inizio 8 luglio 2026 alle ore 02:15 UTC · 6h 10m

    IssuesIncidente minore
    Componenti interessati
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS Application
    1. 8 luglio 2026 alle ore 02:15 UTCinvestigating

      We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.

    2. 8 luglio 2026 alle ore 08:25 UTCresolved

      This incident has been resolved.

    Intermittent service disruption

    Inizio 31 dicembre 2025 alle ore 04:30 UTC · 0m

    Pending
    1. 2 gennaio 2026 alle ore 16:23 UTCresolved

      We experienced a temporary service disruption on Dec 30 between 8:30 PM and 9:50 PM PST, during which access to the Signeasy app was unavailable. The issue has been resolved, and all services are operating normally. We apologize for the inconvenience caused.

    Degraded performance - Investigation ongoing

    Inizio 30 giugno 2025 alle ore 10:14 UTC · 11m

    IssuesIncidente minore
    Componenti interessati
    Google Workplace IntegrationWebsiteAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot
    1. 30 giugno 2025 alle ore 10:14 UTCinvestigating

      We are currently investigating reports of degraded performance and errors affecting our web application. We are working on to identify the root cause.

    2. 30 giugno 2025 alle ore 10:25 UTCresolved

      This incident has been resolved.

    Document Listing & Upload Issue

    Inizio 14 marzo 2025 alle ore 14:17 UTC · 32m

    OutageIncidente maggiore
    Componenti interessati
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS ApplicationDocument Uploads
    1. 14 marzo 2025 alle ore 14:17 UTCinvestigating

      We are currently experiencing an issue with document listing and uploading across the Signeasy platform. Our team is actively investigating the issue on priority. We will provide updates as soon as we have more information. Thank you for your patience.

    2. 14 marzo 2025 alle ore 14:49 UTCresolved

      This incident has been resolved.

    Request Signature and Document Signing Issue

    Inizio 3 ottobre 2024 alle ore 18:07 UTC · 14m

    IssuesIncidente minore
    Componenti interessati
    Web ApplicationAPI - v3Android ApplicationiOS Application
    1. 3 ottobre 2024 alle ore 18:07 UTCinvestigating

      We are currently experiencing issues with the Request Signature and Document Signing functionality. We are investigating the issue and working to resolve it as a priority. We apologize for the inconvenience and will provide further updates as soon as possible.

    2. 3 ottobre 2024 alle ore 18:21 UTCresolved

      This incident has been resolved.

    Email Delivery Delay

    Inizio 3 ottobre 2024 alle ore 13:08 UTC · 4h 55m

    IssuesIncidente minore
    Componenti interessati
    Email Delivery
    1. 3 ottobre 2024 alle ore 13:08 UTCinvestigating

      We are currently experiencing delays in email deliverability. We are actively investigating the issue and working to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will follow.

    2. 3 ottobre 2024 alle ore 18:03 UTCresolved

      This incident has been resolved.

    Slowness in listing of documents and "All documents" section not loading on the web application

    Inizio 7 giugno 2024 alle ore 17:05 UTC · 1h 23m

    IssuesIncidente minore
    Componenti interessati
    Web Application
    1. 7 giugno 2024 alle ore 17:05 UTCinvestigating

      We are currently investigating this issue.

    2. 7 giugno 2024 alle ore 17:05 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 giugno 2024 alle ore 18:28 UTCresolved

      This incident has been resolved.

    We're currently experiencing delays in email delivery

    Inizio 12 aprile 2024 alle ore 14:00 UTC · 37m

    IssuesIncidente minore
    Componenti interessati
    Email Delivery
    1. 12 aprile 2024 alle ore 14:00 UTCinvestigating

      We are currently investigating this issue.

    2. 12 aprile 2024 alle ore 14:37 UTCresolved

      This incident has been resolved.

    We are currently experiencing issues accessing all transactions and settings update on our platform.

    Inizio 30 novembre 2023 alle ore 06:04 UTC · 18m

    OutageIncidente critico
    Componenti interessati
    Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationiOS ApplicationDocument UploadsPurchasesMicrosoft Teams Bot
    1. 30 novembre 2023 alle ore 06:04 UTCinvestigating

      We are currently investigating this issue.

    2. 30 novembre 2023 alle ore 06:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 novembre 2023 alle ore 06:22 UTCresolved

      The incident has been resolved and all services are back in operation.

    We are currently encountering issues when attempting to send documents for signature and self-signing on our platform

    Inizio 20 settembre 2023 alle ore 10:10 UTC · 41m

    IssuesIncidente minore
    Componenti interessati
    Web ApplicationAndroid ApplicationiOS Application
    1. 20 settembre 2023 alle ore 10:10 UTCinvestigating

      We are currently encountering issues when attempting to send documents for signature and self-signing on our platform.

    2. 20 settembre 2023 alle ore 10:50 UTCresolved

      This incident has been resolved.

    We're experiencing issue with uploading of documents

    Inizio 16 agosto 2023 alle ore 15:39 UTC · 1h 14m

    IssuesIncidente minore
    Componenti interessati
    Web Application
    1. 16 agosto 2023 alle ore 15:39 UTCinvestigating

      We are currently investigating this issue.

    2. 16 agosto 2023 alle ore 16:53 UTCresolved

      This incident has been resolved.

    We are experiencing issues with document operation

    Inizio 28 giugno 2023 alle ore 05:51 UTC · 8m

    IssuesIncidente minore
    Componenti interessati
    Document conversion
    1. 28 giugno 2023 alle ore 05:51 UTCinvestigating

      We are currently investigating this issue.

    2. 28 giugno 2023 alle ore 05:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28 giugno 2023 alle ore 05:58 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the documents

    Inizio 23 giugno 2023 alle ore 06:01 UTC · 6m

    OutageIncidente maggiore
    Componenti interessati
    Web ApplicationAndroid ApplicationiOS Application
    1. 23 giugno 2023 alle ore 06:01 UTCinvestigating

      We are currently investigating this issue.

    2. 23 giugno 2023 alle ore 06:06 UTCresolved

      This incident has been resolved.

    We are experiencing issue with accessing the document listing in webapp

    Inizio 13 giugno 2023 alle ore 19:49 UTC · 52m

    IssuesIncidente minore
    Componenti interessati
    Web Application
    1. 13 giugno 2023 alle ore 19:49 UTCinvestigating

      We are currently investigating this issue.

    2. 13 giugno 2023 alle ore 20:42 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application

    Inizio 17 maggio 2023 alle ore 02:10 UTC · 10m

    OutageIncidente critico
    Componenti interessati
    Web Application
    1. 17 maggio 2023 alle ore 02:10 UTCinvestigating

      We are currently investigating this issue.

    2. 17 maggio 2023 alle ore 02:20 UTCresolved

      This incident has been resolved.

    We are experiencing issue with delivery of the emails

    Inizio 29 aprile 2023 alle ore 16:29 UTC · 1h 29m

    OutageIncidente critico
    Componenti interessati
    Email Delivery
    1. 29 aprile 2023 alle ore 16:29 UTCinvestigating

      We are currently investigating this issue.

    2. 29 aprile 2023 alle ore 17:58 UTCresolved

      This incident has been resolved.

    We're experiencing issue with importing of documents in mobile application

    Inizio 2 marzo 2023 alle ore 14:26 UTC · 15m

    IssuesIncidente minore
    Componenti interessati
    Android ApplicationiOS Application
    1. 2 marzo 2023 alle ore 14:26 UTCinvestigating

      We are currently investigating this issue.

    2. 2 marzo 2023 alle ore 14:41 UTCresolved

      This incident has been resolved.

    We are experiencing issues with login and import on iOS

    Inizio 24 febbraio 2023 alle ore 02:11 UTC · 39m

    IssuesIncidente minore
    Componenti interessati
    iOS Application
    1. 24 febbraio 2023 alle ore 02:11 UTCinvestigating

      We are currently investigating this issue.

    2. 24 febbraio 2023 alle ore 02:50 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application and the website

    Inizio 23 febbraio 2023 alle ore 10:41 UTC · 39m

    OutageIncidente maggiore
    Componenti interessati
    Web ApplicationAndroid ApplicationiOS Application
    1. 23 febbraio 2023 alle ore 10:41 UTCinvestigating

      Our DNS provider, GoDaddy is facing an outage with their DNS service. Due to this, our links and requests in the platform might be failing to resolve. We’re expecting this to be resolved shortly

    2. 23 febbraio 2023 alle ore 11:20 UTCresolved

      This incident has been resolved.

    We're experiencing issues loading the document list in the Signeasy web application.

    Inizio 19 febbraio 2023 alle ore 17:35 UTC · 33m

    OutageIncidente maggiore
    Componenti interessati
    Web Application
    1. 19 febbraio 2023 alle ore 17:35 UTCinvestigating

      We are currently investigating this issue.

    2. 19 febbraio 2023 alle ore 18:09 UTCresolved

      This incident has been resolved.