Cronologia delle interruzioni di Smugmug

1. 30 giugno 2026 alle ore 16:29 UTCinvestigating

   Un piccolo numero di persone possono sperimentare problemi momentanei con come alcune pagine del sito stanno visualizzando. Stiamo raggiungendo il fondo di questo bug e si aggiornerà con più informazioni una volta che abbiamo fatto una correzione.

2. 30 giugno 2026 alle ore 16:45 UTCmonitoring

   Abbiamo identificato la fonte del problema e stiamo vedendo il recupero.

3. 30 giugno 2026 alle ore 16:52 UTCresolved

   Tutti i sistemi sono tornati al normale funzionamento.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 3 giugno 2026 alle ore 08:50 UTCinvestigating

   A small number of people may experience momentary issues with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 3 giugno 2026 alle ore 11:57 UTCresolved

   This incident has been resolved.

1. 11 aprile 2026 alle ore 03:21 UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 11 aprile 2026 alle ore 03:51 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 aprile 2026 alle ore 03:51 UTCresolved

   This incident has been resolved.

1. 7 febbraio 2026 alle ore 18:58 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 7 febbraio 2026 alle ore 23:39 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8 febbraio 2026 alle ore 01:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 febbraio 2026 alle ore 03:09 UTCresolved

   This incident has been resolved.

1. 7 febbraio 2026 alle ore 04:01 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 7 febbraio 2026 alle ore 07:14 UTCresolved

   This incident has been resolved.

1. 27 gennaio 2026 alle ore 15:20 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 27 gennaio 2026 alle ore 16:24 UTCresolved

   This incident has been resolved.

1. 21 dicembre 2025 alle ore 22:08 UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 21 dicembre 2025 alle ore 23:34 UTCresolved

   The incident has been resolved.

1. 29 ottobre 2025 alle ore 08:39 UTCinvestigating

   We are aware of a current problem with the SmugMug plug-in for Adobe Lightroom Classic where settings changes result in errors. We would advise against removing the plug-in as this won't resolve the issue. We’re getting to the bottom of this bug and will update with more info once we’ve made a fix.

2. 29 ottobre 2025 alle ore 16:04 UTCresolved

   This incident has been resolved.

1. 20 ottobre 2025 alle ore 07:17 UTCinvestigating

   We’re sorry! SmugMug is temporarily unavailable due to a major issue affecting Amazon Web Services, and we are working with them on a fix.

2. 20 ottobre 2025 alle ore 08:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 ottobre 2025 alle ore 09:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 ottobre 2025 alle ore 16:39 UTCresolved

   This incident has been resolved. Marketing pages may load inconsistently as they have a dependency that has been intermittently down.

1. 9 luglio 2025 alle ore 17:34 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 9 luglio 2025 alle ore 17:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 luglio 2025 alle ore 18:04 UTCresolved

   This incident has been resolved.

1. 9 luglio 2025 alle ore 16:30 UTCinvestigating

   We're experiencing problems with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 9 luglio 2025 alle ore 16:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 luglio 2025 alle ore 17:07 UTCresolved

   This incident has been resolved.

1. 17 febbraio 2025 alle ore 01:27 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 17 febbraio 2025 alle ore 02:21 UTCresolved

   This incident has been resolved.

1. 24 luglio 2024 alle ore 21:13 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 24 luglio 2024 alle ore 23:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 luglio 2024 alle ore 00:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 luglio 2024 alle ore 00:27 UTCmonitoring

   The fix has proven to be working and accepted uploads have been processing rapidly, we are just waiting for all queues to drain.

5. 25 luglio 2024 alle ore 00:32 UTCresolved

   All uploaded images have now been processed.

1. 24 maggio 2024 alle ore 19:13 UTCidentified

   Add-to-cart is failing in some browser configurations. Our engineers are on the case and will have a fix shortly.

2. 24 maggio 2024 alle ore 19:30 UTCresolved

   This bug has been resolved. You may need to refresh the page and repopulate the cart if you encountered this issue.

1. 18 marzo 2024 alle ore 18:21 UTCidentified

   Sitemap xml files are temporarily unavailable. Our teams are working on a fix.

2. 19 marzo 2024 alle ore 16:47 UTCresolved

   This incident has been resolved.

1. 14 febbraio 2024 alle ore 09:22 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 14 febbraio 2024 alle ore 09:36 UTCresolved

   This incident has been resolved.

1. 7 febbraio 2024 alle ore 21:19 UTCinvestigating

   We are currently investigating this issue.

2. 7 febbraio 2024 alle ore 21:56 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 febbraio 2024 alle ore 22:44 UTCresolved

   This incident has been resolved.

1. 15 gennaio 2024 alle ore 17:39 UTCinvestigating

   Stats are processing slowly. Our engineers are investigating this issue.

2. 15 gennaio 2024 alle ore 18:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 gennaio 2024 alle ore 19:42 UTCidentified

   Our stats are now filling in for previous days. We'll provide another update tonight with a progress report.

4. 16 gennaio 2024 alle ore 09:27 UTCidentified

   Stats from previous days are about halfway through processing and should be fully back to normal later today (Tuesday 1/16).

5. 17 gennaio 2024 alle ore 23:13 UTCidentified

   The backlog has not processed as fast as expected; there remains about 36 hours worth of catch up to go. Stats should be fully back to normal by midday Friday.

6. 18 gennaio 2024 alle ore 20:03 UTCresolved

   This incident has been resolved. Stats are within 24 hours of real-time.

1. 6 novembre 2023 alle ore 13:59 UTCidentified

   Uploads are processing slowly and images are loading intermittently. Our team is working on a fix.

2. 6 novembre 2023 alle ore 15:15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 novembre 2023 alle ore 15:47 UTCresolved

   This incident has been resolved.

1. 23 settembre 2023 alle ore 20:01 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 23 settembre 2023 alle ore 20:46 UTCresolved

   This incident has been resolved.