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    28 Statuscake incidents · luglio 2020 — official updates, affected components, duration and resolution details.

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    Pubblico Reporting Bad Gateway Outage

    Inizio 20 ottobre 2026 alle ore 08:08 UTC · 3h 50m

    OutageIncidente maggiore
    Componenti interessati
    Public Reporting
    1. 20 ottobre 2026 alle ore 08:08 UTCinvestigating

      Attualmente stiamo vedendo la maggior parte delle pagine pubbliche di segnalazione danno un errore di gateway difettoso, questo è in corso di indagine e lo faremo risolto altrettanto.

    2. 20 ottobre 2026 alle ore 08:08 UTCinvestigating

      Un incidente in corso di Google Cloud nella regione europe-west2 sta influenzando le nostre pagine di reporting pubblico, causando pagine interessate a visualizzare errori “Bad Gateway”. È possibile seguire gli aggiornamenti di Google sulla pagina di stato di Google Cloud. Tutte le funzioni di monitoraggio, avviso e StatusCake rimangono operative e non sono influenzate da questo incidente. Abbiamo implementato una pagina di manutenzione temporanea, anche se questo potrebbe non apparire su pagine utilizzando un nome host personalizzato. Stiamo monitorando le opzioni di incidente e di indagine per ripristinare il servizio. Non abbiamo ancora un tempo di restauro confermato e fornirà ulteriori aggiornamenti non appena ulteriori informazioni sono disponibili.

    3. 20 ottobre 2026 alle ore 08:53 UTCinvestigating

      Stiamo continuando a indagare su questo problema.

    4. 20 ottobre 2026 alle ore 11:23 UTCidentified

      A causa di un problema di alimentazione Google Cloud ha subito un outage all'interno della zona europe-west2-b, causando questo evento. Il problema della potenza è mitigato. La mitigazione parziale è prevista entro 30 minuti e speriamo di ripristinare il servizio completo il prima possibile.

    5. 20 ottobre 2026 alle ore 11:58 UTCresolved

      Questo incidente è stato risolto, il fornitore conferma una fine a problemi e stiamo rivedendo il servizio in uno stato sano. Grazie per la vostra pazienza.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Cloudflare outage

    Inizio 18 novembre 2025 alle ore 12:02 UTC · 2h 56m

    OutageIncidente maggiore
    Componenti interessati
    StatusCake PagesMain Website
    1. 18 novembre 2025 alle ore 12:02 UTCinvestigating

      We are currently experiencing access issues for users trying to log in to app, this has been identified as an issue with Cloudflare. Monitoring and API access are unaffected and continue to work correctly. users are covered for outages and alerts. Many Cloudflare users are affected, and users will see their Cloudflare managed sites generating downtimes through StatusCake, these are valid and will be related to Cloudflare's inability to serve the pages at current.

    2. 18 novembre 2025 alle ore 12:34 UTCmonitoring

      Cloudflare have updated their status page indicating that the problem is partially resolved. From a StatusCake perspective, users will be able to log in to the app once more, but may experience increased load times and intermittent page load failures while Cloudflare finalises the fixes.

    3. 18 novembre 2025 alle ore 14:58 UTCresolved

      Cloudflare have communicated that a fix has been implemented. They believe the incident is now resolved. On the StatusCake side we are no longer seeing disruption. We can conclude that our alerting, API and reporting were unaffected by this event.

    Degraded performance on Canada monitoring region

    Inizio 3 marzo 2025 alle ore 17:09 UTC · 3h 11m

    IssuesIncidente minore
    Componenti interessati
    Uptime
    1. 3 marzo 2025 alle ore 17:09 UTCinvestigating

      We are currently investigating, we suspect that this is a temporary routing issue affecting customers in select regions. Affected users may see their tests showing as down if they are monitoring a website outside of Canada using this region. There may also be limited effects on other NA regions.

    2. 3 marzo 2025 alle ore 17:12 UTCidentified

      We have temporarily disabled monitoring from this region while it recovers, this should cease disruption to users

    3. 3 marzo 2025 alle ore 18:19 UTCmonitoring

      Available information points to a failure with a large comms provider in NA, we have disabled New York and Canada testing regions until the error is resolved on their side. Additionally there is a wide-scale issue with Microsoft & Azure services in Canada which may be related - https://azure.status.microsoft/en-gb/status

    4. 3 marzo 2025 alle ore 20:20 UTCresolved

      The impacted parties have reported resolution and from our side we have re-enabled affected regions

    Disruption to testing for some users

    Inizio 12 novembre 2024 alle ore 21:33 UTC · 1d 21h

    OutageIncidente maggiore
    Componenti interessati
    Main WebsiteUptimeAPI
    1. 12 novembre 2024 alle ore 21:33 UTCinvestigating

      We have received reports from users that some Uptime type tests are failing to run, we are currently investigating this on our side.

    2. 12 novembre 2024 alle ore 21:38 UTCinvestigating

      We expect some short app outages as we attempt to apply possible fixes, it may not be possible to access the app for 1-2 minutes while these fixes are applied.

    3. 12 novembre 2024 alle ore 22:12 UTCinvestigating

      We are continuing to investigate the issue, users will now see some periods where it is not possible to access the app. We will keep these as short of possible while we seek a fix.

    4. 13 novembre 2024 alle ore 01:14 UTCinvestigating

      We apologise for the continued disruption, we continue to investigate this and hope for a resolution shortly.

    5. 13 novembre 2024 alle ore 05:02 UTCmonitoring

      We've identified and remediated the issue and are monitoring the infrastructure

    6. 14 novembre 2024 alle ore 18:59 UTCresolved

      This incident has been resolved.

    Degraded service in the Stockholm region

    Inizio 1 novembre 2024 alle ore 13:30 UTC · 2h 29m

    OutageIncidente maggiore
    Componenti interessati
    Uptime
    1. 1 novembre 2024 alle ore 13:30 UTCidentified

      The issue has been identified with one of our hosting providers and we're currently working with them to resolve the issue.

    2. 1 novembre 2024 alle ore 13:31 UTCidentified

      Our monitoring location in Stockholm, Sweden (IP: 13.48.238.157) is currently unavailable due to an external block on our outbound connections. As a result, any uptime tests previously assigned to this location will temporarily be run from alternative locations outside of Sweden. We apologise for any inconvenience this may cause to customers relying on Swedish-based monitoring. Our team is actively working to resolve this issue, and we appreciate your understanding and patience during this time. Further updates will be provided as they become available.

    3. 1 novembre 2024 alle ore 15:59 UTCresolved

      The issue with the hosting provider has been resolved and the Stockholm region is now operational.

    Emergency Database Migration by Provider

    Inizio 7 ottobre 2024 alle ore 20:49 UTC · 2h 5m

    OutageIncidente maggiore
    Componenti interessati
    Public ReportingStatusCake PagesDomainServerMain WebsiteUptimeAPI
    1. 7 ottobre 2024 alle ore 20:49 UTCinvestigating

      One of our database providers is currently conducting emergency maintenance due to a critical hardware failure earlier today. We now have an estimated time to resolution of approximately 2 hours. We understand the impact this may have on your services and apologize for the inconvenience. Our team is in close contact with the provider and monitoring the situation closely. We will continue to provide updates as more information becomes available. Thank you for your patience.

    2. 7 ottobre 2024 alle ore 21:31 UTCidentified

      Thanks for your patience, the migration is progressing & we expect a resolution in around an hours time.

    3. 7 ottobre 2024 alle ore 22:52 UTCmonitoring

      The migration has been completed and we are seeing systems restored. We are monitoring the situation.

    4. 7 ottobre 2024 alle ore 22:54 UTCresolved

      The incident is now resolved, we see all systems returned to full performance. Thanks for bearing with us!

    Temporary Accessibility Issue for Some Users

    Inizio 7 ottobre 2024 alle ore 15:13 UTC · 13m

    OutageIncidente maggiore
    Componenti interessati
    Main WebsiteAPI
    1. 7 ottobre 2024 alle ore 15:13 UTCinvestigating

      We are currently experiencing an issue affecting some users' ability to access our application. This is due to emergency maintenance being performed by one of our server providers. This may impact accessibility during the migration period. Our team is closely monitoring the situation and working with our provider to resolve the issue as soon as possible. We expect this to be a short disruption.

    2. 7 ottobre 2024 alle ore 15:16 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 ottobre 2024 alle ore 15:26 UTCresolved

      The incident has been resolved, our apologies for the disruption

    Issues with some customers receiving alerts

    Inizio 7 settembre 2023 alle ore 10:07 UTC · 3m

    OutageIncidente maggiore
    Componenti interessati
    Uptime
    1. 7 settembre 2023 alle ore 10:07 UTCinvestigating

      A networking fault with a provider is causing some customers to receive alerts late, or not at all. We are currently investigating and seeking a resolution.

    2. 7 settembre 2023 alle ore 10:11 UTCresolved

      The issue is resolved. Alerts are now running as normal.

    Access issues on web app

    Inizio 9 agosto 2023 alle ore 10:06 UTC · 9m

    OutageIncidente maggiore
    Componenti interessati
    StatusCake PagesMain Website
    1. 9 agosto 2023 alle ore 10:06 UTCinvestigating

      We are currently investigating this issue following reports that some users are unable to access the web app, we hope to have this resolved quickly.

    2. 9 agosto 2023 alle ore 10:16 UTCresolved

      We have identified and resolved the issue, this was related to a temporary networking error, all users will be able to log in to the app successfully once more.

    New Public Reporting Pages temporarily not accepting CNAME

    Inizio 21 luglio 2023 alle ore 11:15 UTC · 3d 0h

    IssuesIncidente minore
    Componenti interessati
    Public Reporting
    1. 21 luglio 2023 alle ore 11:15 UTCinvestigating

      We are investigating an issue where new public reporting pages are not properly applying the CNAME configuration, no existing public reports would be affected, and we will have this resolved asap.

    2. 24 luglio 2023 alle ore 11:42 UTCresolved

      The issue has now been fully resolved

    Reduced service for test creation & API

    Inizio 11 aprile 2023 alle ore 07:43 UTC · 6h 10m

    IssuesIncidente minore
    Componenti interessati
    DomainUptimeAPI
    1. 11 aprile 2023 alle ore 07:43 UTCinvestigating

      We are currently investigating an issue affecting the creation functions for Uptime & Domain type testing, which may be causing some users to experience difficulties. Additionally, we are aware of availability issues with the StatusCake API. Our team is actively working on resolving these issues and we apologize for any inconvenience this may be causing. We will provide updates as soon as possible.

    2. 11 aprile 2023 alle ore 09:42 UTCidentified

      The issue has been identified and a fix is being implemented

    3. 11 aprile 2023 alle ore 13:53 UTCresolved

      This incident has now been resolved, our apologies for the disruption

    App and Monitoring facing network issues with server provider

    Inizio 19 marzo 2023 alle ore 14:30 UTC · 0m

    Pending
    1. 20 marzo 2023 alle ore 10:12 UTCresolved

      We had an incident with a main server provider, which caused the app and some uptime testing reports to trigger false alerts. After commicating with the server provider the issue was found to be routing issues within their London datacentre that caused the app to become inaccessible for a period of time. This then also impacted the systems ability to run uptime tests appropriately. The issue lasted for 1 hour 8 Minutes. The issue has now been resolved.

    Maintenance Window Errors

    Inizio 21 gennaio 2023 alle ore 00:00 UTC · 0m

    Pending
    1. 23 gennaio 2023 alle ore 13:10 UTCresolved

      A primary server provider had unexpected downtime over the weekend, which went unnoticed on their side. As we were not notified about the issues we were unaware that the maintenance windows service had stopped performing correctly for some customers for a period of 2 days. We have now inserted failovers to prevent this happening again, and maintenance windows are back running as normal.

    Problems logging in to the app

    Inizio 9 gennaio 2023 alle ore 09:12 UTC · 9m

    Pending
    Componenti interessati
    Main Website
    1. 9 gennaio 2023 alle ore 09:12 UTCinvestigating

      We're seeing some customers getting issues logging into the app, with a bad gateway error. We are currently investigating this and hope to have a resolution as soon as possible

    2. 9 gennaio 2023 alle ore 09:21 UTCresolved

      This incident has been resolved, the problem occurred due to an unexpected configuration change with a core provider. We will be reviewing the relevant component for reliability going forwards.

    App, and Services facing heavy networking issues

    Inizio 3 novembre 2022 alle ore 07:52 UTC · 1d 1h

    IssuesIncidente minore
    Componenti interessati
    StatusCake PagesMain WebsiteAPI
    1. 3 novembre 2022 alle ore 07:52 UTCinvestigating

      We're facing issues with our primary server provider, which has a major networking issue that is currently being investigated.

    2. 3 novembre 2022 alle ore 10:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 novembre 2022 alle ore 11:40 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3 novembre 2022 alle ore 18:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 4 novembre 2022 alle ore 09:10 UTCresolved

      This incident has been resolved.

    App, and Services facing heavy networking issues

    Inizio 30 ottobre 2022 alle ore 08:24 UTC · 4h 39m

    OutageIncidente maggiore
    Componenti interessati
    StatusCake PagesMain WebsiteAPI
    1. 30 ottobre 2022 alle ore 08:24 UTCinvestigating

      Our primary server provider has had a major networking breakage that is currently being investigated and fixed. The application and testing services are currently intermittently down.

    2. 30 ottobre 2022 alle ore 09:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 ottobre 2022 alle ore 13:03 UTCresolved

      This incident has been resolved.

    App and Monitoring facing major network issues with server provider

    Inizio 25 agosto 2022 alle ore 22:34 UTC · 1h 2m

    OutageIncidente critico
    Componenti interessati
    StatusCake PagesMain WebsiteAPI
    1. 25 agosto 2022 alle ore 22:34 UTCidentified

      We've identified an issue with our server provider that is currently facing mass power issues. We're in communication with them to understand the issue, and awaiting an immediate fix to the problem.

    2. 25 agosto 2022 alle ore 23:09 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 agosto 2022 alle ore 23:27 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 25 agosto 2022 alle ore 23:36 UTCresolved

      This incident has been resolved.

    App, and Services facing heavy networking issues

    Inizio 2 agosto 2022 alle ore 21:39 UTC · 1h 22m

    OutageIncidente maggiore
    Componenti interessati
    StatusCake PagesMain WebsiteAPI
    1. 2 agosto 2022 alle ore 21:39 UTCidentified

      Our main server provider is implementing emergency maintenance to fix issues that occured 24 hours ago across their systems. We were told there would be no network downtime but unfortunately they are sufferring from high network loss. We are in communication with them in order to understand the situation and will update further here.

    2. 2 agosto 2022 alle ore 21:58 UTCidentified

      Identified - The server provider has identified the cause of this incident as a power issue and are working in London to restore normal connectivity as soon as possible.

    3. 2 agosto 2022 alle ore 22:19 UTCidentified

      We understand that the datacenter (hosting multiple server providers) has been hit with a power outage. They are currently working with the centre staff to get systems back up and running

    4. 2 agosto 2022 alle ore 22:25 UTCmonitoring

      The datacenter has restored power, and we are actively monitoring all services to ensure all systems are back up an running.

    5. 2 agosto 2022 alle ore 22:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 2 agosto 2022 alle ore 23:02 UTCresolved

      This incident has been resolved.

    App, and Services facing heavy networking issues

    Inizio 1 agosto 2022 alle ore 21:53 UTC · 1h 47m

    Pending
    Componenti interessati
    StatusCake PagesMain WebsiteAPI
    1. 1 agosto 2022 alle ore 21:53 UTCidentified

      Our main server provider has had a major networking breakage that is currently been investigated and fixed. The application, and testing services are currently down.

    2. 1 agosto 2022 alle ore 22:01 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 1 agosto 2022 alle ore 23:28 UTCmonitoring

      The networking issue have been initially fixed. We're now monitoring all system to ensure all services are back to normal.

    4. 1 agosto 2022 alle ore 23:40 UTCresolved

      This incident has now been resolved but we will continue to keep monitoring the situation with network latency/degredation.

    Cloudflare WAF Global outage

    Inizio 21 giugno 2022 alle ore 06:46 UTC · 48m

    OutageIncidente critico
    Componenti interessati
    StatusCake PagesMain Website
    1. 21 giugno 2022 alle ore 06:46 UTCinvestigating

      Due to a global outage with Cloudflare our app is inaccessible at the moment, however all testing capabilities are active. Status Pages will also be inaccessible until a fix is in place.

    2. 21 giugno 2022 alle ore 07:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 giugno 2022 alle ore 07:12 UTCmonitoring

      We are monitoring a fix in place for customers to access the app, and StatusCake Pages again. We will continue to monitor

    4. 21 giugno 2022 alle ore 07:27 UTCmonitoring

      The StatusCake App, and Pages are back up and operational. We will continue to monitor.

    5. 21 giugno 2022 alle ore 07:34 UTCresolved

      All services are running as expected.

    6. 21 giugno 2022 alle ore 07:35 UTCpostmortem

      Due to a global outage of Cloudflare, our services were hit with a number of failing connection, which led to downtime on the StatusCake app, and several StatusCake Pages. The outage did not effect any of our testing suite however, so all alerts, and monitoring remained operational through the event.