48 Swagger incidents · luglio 2019 — official updates, affected components, duration and resolution details.
Alcuni utenti possono vedere una pagina vuota o non rispondente quando si apre l'editor API su app.swaggerhub.com. La nostra squadra sta indagando attivamente. Problema iniziato ~10:30 UTC dopo un rilascio programmato.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Abbiamo sperimentato problemi di disponibilità intermittenti che interessano i nostri servizi di front-end. Il nostro team ha identificato il problema, ha preso un'azione correttiva e ha confermato la stabilità del servizio dopo l'evento.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Abbiamo identificato un problema che riguarda attualmente webhooks e risultati di verifica. Il nostro team di ingegneri sta dando priorità a questo incidente e continua a indagare. Condivideremo gli aggiornamenti non appena saranno disponibili ulteriori informazioni o restringiamo la causa. Per ulteriori assistenza, si prega di contattare il Servizio Clienti via https://support.smartbear.com/pactflow/.
I problemi che causano ritardi sono stati risolti. Continueremo a monitorare i componenti interessati per garantire che tutto funzioni come previsto. Per ulteriori assistenza, si prega di contattare il Servizio Clienti via https://support.smartbear.com/pactflow/.
Questo incidente è stato risolto.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Tra le 06:18–06:35 AM CEST, alcuni utenti potrebbero aver sperimentato errori intermittenti 502 su app.swaggerhub.com; il problema è stato causato da un picco di traffico inaspettato, risolto automaticamente e non si è verificata alcuna perdita di dati.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
Abbiamo sperimentato problemi di disponibilità intermittenti che interessano i nostri servizi di front-end. Il nostro team ha identificato il problema, ha preso un'azione correttiva e ha confermato la stabilità del servizio dopo l'evento.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
We’ve identified an issue currently affecting some customers ability to publish and run can I deploy. Our engineering team is prioritising this incident and is continuing to investigate. We’ll share updates as soon as more information becomes available or as we narrow down the cause. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
We have resolved the issues. It is our goal to provide the highest level of uptime and reliability so we can consistently serve our customers. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
We are currently investigating an issue preventing users from using Swagger Studio. We apologize for the inconvenience.
A fix has been implemented and the system is available again. Team is closely monitoring the system
This incident has been resolved.
We are currently investigating reports of SwaggerHub API editor pages failing to load. Some customers may experience prolonged load times followed by an error message.
The incident has been resolved.
Attualmente stiamo vivendo problemi con una delle nostre regioni, che possono portare alla caduta dell'interfaccia utente, o incapace di autenticarsi. Il nostro team è a conoscenza del problema e sta lavorando per risolverlo il più rapidamente possibile. Ulteriori aggiornamenti saranno forniti come ulteriori informazioni diventano disponibili. Per ulteriori assistenza, si prega di contattare il Servizio Clienti via https://support.smartbear.com/pactflow/.
I problemi che causano l'incapacità di accedere a PactFlow UI in una determinata regione sono stati risolti. Continueremo a monitorare i componenti interessati per garantire che tutto funzioni come previsto. Per ulteriori assistenza, si prega di contattare il Servizio Clienti via https://support.smartbear.com/pactflow/.
Questo incidente è stato risolto.
Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.
The issues causing errors when publishing contracts to PactFlow have now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
This incident has been resolved.
We are aware that some customers are experiencing intermittent 403 errors when accessing Swagger Contract Testing from GitHub Actions runners. We are currently investigating the cause. Retrying the failed step typically succeeds in the meantime. We will provide an update as the situation progresses.
We are actively working with our upstream providers to resolve this issue. In the meantime, if you are experiencing this problem, please report it to the Microsoft Security Response Center (MSRC) at https://msrc.microsoft.com/report/. Additional reports help raise visibility and may assist in expediting the investigation and resolution. We will continue working with our providers on our side and will share further updates as they become available.
We worked with our providers/vendors to implement a solution and the issue has now been resolved. If you are still experiencing 403 errors, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
We are currently investigating an issue preventing users from using Swagger Studio. We apologize for the inconvenience.
System is operational again. Team is still actively monitoring the environment to ensure platform stability.
This incident has been resolved.
We are investigating an issue affecting the Swagger Explore web application.
This incident has been resolved.
We are aware and are investigating an ongoing issue affecting custom domains.
Accounts using Custom Domains were impacted by the global Cloudflare outage, which is now recovering gradually. We'll continue to monitor the restoration progress, though there may be intermittent issues as the fixes propagate across the Cloudflare network.
This incident has been resolved.
We are currently experiencing intermittent degraded performance across API Hub products. We are aware of this and are investigating it at this time. We apologize for any inconvenience this may cause you, and we will post an update when we know more.
We have identified the issue and implemented a hotfix. Initial results indicate improved performance. Our team continues to monitor the situation and is working toward full remediation and permanent resolution.
Following the hotfix implementation, the issue has been resolved. Our team continues to closely monitor the environment to ensure system stability
We are currently experiencing an unexpected outage affecting API Hub. Our support team is actively working to identify the issue and restore full functionality as soon as possible.
This incident has been resolved.
We are currently investigating problems preventing users being unable to login to API Hub.
We are continuing to investigate this issue.
We've identified the issue and a fix is being applied. We thank you for your patience.
This incident has been resolved.
We are currently investigating an issue preventing users from using SwaggerHub Portal. We apologize for the inconvenience.
A fix has been released.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing issues with API Hub that affects Branding and HaloAI. We apologize for the inconvenience.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating an issue affecting user management.
This incident has been resolved.