Cronologia delle interruzioni di Sync

1. 9 settembre 2026 alle ore 03:43 UTCinvestigating

   Stiamo sperimentando un elevato livello di errori di upload e download e stiamo attualmente cercando nel problema.

2. 9 settembre 2026 alle ore 05:31 UTCinvestigating

   Stiamo continuando a indagare sul problema.

3. 9 settembre 2026 alle ore 08:21 UTCidentified

   Il problema è stato identificato e si sta attuando una correzione.

4. 9 settembre 2026 alle ore 10:21 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

5. 9 settembre 2026 alle ore 11:17 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 3 luglio 2026 alle ore 04:15 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue. This is impacting upload and download

2. 3 luglio 2026 alle ore 04:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 3 luglio 2026 alle ore 16:25 UTCresolved

   This incident has been resolved.

1. 27 maggio 2026 alle ore 17:03 UTCinvestigating

   We are currently investigating an issue affecting login and uploads in the Sync web panel.

2. 27 maggio 2026 alle ore 17:05 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27 maggio 2026 alle ore 17:11 UTCresolved

   This incident has been resolved.

1. 25 maggio 2026 alle ore 14:32 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 25 maggio 2026 alle ore 14:52 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 maggio 2026 alle ore 16:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 maggio 2026 alle ore 17:17 UTCresolved

   This incident has been resolved.

1. 5 maggio 2026 alle ore 17:14 UTCmonitoring

   One of our upstream providers will be performing emergency maintenance to address a network degradation impacting a subset of our users. Affected users may experience intermittent connection issues n this period. We will continue to monitor and provide updates.

2. 5 maggio 2026 alle ore 21:10 UTCresolved

   This incident has been resolved.

1. 1 maggio 2026 alle ore 18:51 UTCidentified

   We're experiencing an elevated level of errors when attempting to preview a MS Word or Powerpoint document and are currently looking into the issue.

2. 1 maggio 2026 alle ore 21:59 UTCmonitoring

   A temporary fix has been implemented. We are currently monitoring the issue.

3. 2 maggio 2026 alle ore 01:24 UTCresolved

   This incident has been resolved.

1. 6 marzo 2026 alle ore 12:56 UTCinvestigating

   We are currently investigating a login issue affecting the iOS and Android mobile apps

2. 6 marzo 2026 alle ore 15:02 UTCresolved

   This incident has been resolved.

1. 21 dicembre 2025 alle ore 19:56 UTCinvestigating

   We are aware of a problem that is preventing users from logging in to the Sync iOS and Android apps and are investigating.

2. 22 dicembre 2025 alle ore 03:23 UTCinvestigating

   We are continuing further investigation into the ongoing mobile login problem and can confirm it is affecting a subset of our mobile app users

3. 22 dicembre 2025 alle ore 14:59 UTCinvestigating

   We have received some reports of connection issues on the Sync Windows and MacOS apps and are investigating.

4. 22 dicembre 2025 alle ore 15:37 UTCinvestigating

   We are continuing to investigate this issue.

5. 23 dicembre 2025 alle ore 07:21 UTCresolved

   A new release is now available for the mobile apps that have resolved the issue.

1. 2 dicembre 2025 alle ore 15:04 UTCinvestigating

   THIS IS A DRILL: We are investigating the issue.

2. 2 dicembre 2025 alle ore 15:04 UTCidentified

   THIS IS A DRILL: We have identified the issue.

3. 2 dicembre 2025 alle ore 15:05 UTCidentified

   THIS IS A DRILL: We are monitoring the issue.

4. 2 dicembre 2025 alle ore 15:06 UTCmonitoring

   THIS IS A DRILL: We are monitoring the issue.

5. 2 dicembre 2025 alle ore 15:06 UTCresolved

   THIS IS A DRILL: This issue is resolved.

1. 18 novembre 2025 alle ore 13:32 UTCinvestigating

   We're experiencing an elevated level of Control Panel and Web Site errors due to an issue with an upstream provider. We are currently investigating the issue further.

2. 18 novembre 2025 alle ore 13:44 UTCidentified

   We have been informed that our upstream provider has identified the issue and is implementing a fix.

3. 18 novembre 2025 alle ore 14:38 UTCidentified

   We are continuing to work on this issue, we are in the process of mitigating the upstream issue.

4. 18 novembre 2025 alle ore 14:48 UTCmonitoring

   A fix has been implemented by our upstream, we are currently monitoring.

5. 18 novembre 2025 alle ore 16:18 UTCresolved

   This incident has been resolved.

1. 1 ottobre 2025 alle ore 17:01 UTCinvestigating

   We are currently investigating an issue where the desktop app may show your device is suspended

2. 1 ottobre 2025 alle ore 17:02 UTCresolved

   This incident has been resolved.

1. 5 agosto 2025 alle ore 17:36 UTCresolved

   Some users may be unable to log in to Sync.

1. 8 luglio 2025 alle ore 17:05 UTCresolved

   Issue has been resolved.

1. 26 giugno 2025 alle ore 13:42 UTCinvestigating

   We will be undergoing scheduled maintenance during this time. Users will experience elevated issues or see an error message while logging in or managing files during this time.

2. 26 giugno 2025 alle ore 19:03 UTCidentified

   We are working to resolve an outage in our systems, the cause has been identified and a fix is underway

3. 26 giugno 2025 alle ore 19:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results. Billing and subscription management features continue to be impacted.

4. 26 giugno 2025 alle ore 22:28 UTCmonitoring

   Billing and subscription management has been restored. A small number of users may continue to experience issues - we are continuing to work to resolve these as quickly as possible.

5. 27 giugno 2025 alle ore 01:57 UTCresolved

   This incident has been resolved.

1. 28 maggio 2025 alle ore 19:41 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 28 maggio 2025 alle ore 19:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 maggio 2025 alle ore 20:16 UTCidentified

   The issue has been identified, a fix is being implemented.

4. 28 maggio 2025 alle ore 20:58 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

5. 29 maggio 2025 alle ore 02:04 UTCresolved

   This incident has been resolved.

1. 12 marzo 2025 alle ore 19:59 UTCinvestigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 12 marzo 2025 alle ore 21:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 marzo 2025 alle ore 22:21 UTCresolved

   This incident has been resolved.

1. 18 febbraio 2025 alle ore 02:00 UTCinvestigating

   We are experiencing elevated errors

2. 18 febbraio 2025 alle ore 02:59 UTCresolved

   This incident has been resolved

1. 11 febbraio 2025 alle ore 17:15 UTCinvestigating

   We are seeing elevated error rates and are currently looking into the issue.

2. 11 febbraio 2025 alle ore 17:26 UTCinvestigating

   A change has been implemented and we are currently monitoring its impact.

3. 11 febbraio 2025 alle ore 17:26 UTCmonitoring

   A change has been implemented, and we are currently monitoring its impact.

4. 11 febbraio 2025 alle ore 22:14 UTCresolved

   This incident has been resolved.

1. 20 dicembre 2024 alle ore 20:17 UTCinvestigating

   THIS IS A DRILL: We are investigating the issue.

2. 20 dicembre 2024 alle ore 20:17 UTCidentified

   THIS IS A DRILL: We have identified the issue.

3. 20 dicembre 2024 alle ore 20:18 UTCmonitoring

   THIS IS A DRILL: We are monitoring the issue.

4. 20 dicembre 2024 alle ore 20:19 UTCresolved

   THIS IS A DRILL: This issue is resolved.

1. 11 settembre 2024 alle ore 21:03 UTCinvestigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 11 settembre 2024 alle ore 22:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 settembre 2024 alle ore 23:28 UTCresolved

   This incident has been resolved.